List of professional services offerings designed and developed while at LHS

1. BSCS Non-Kernel Solutions Center Contacts and Service Orders
LHS
LHS Recent Solutions Provided Value Added Services is located at the LHS offices in
Quick Launch Package
Kuala Lumpur, Malaysia at
LHS Systems Asia Pacific
Value
(QLP) Customizations Menara Great Eastern
303 Jalan Ampang, Kuala Lumpur 50450 Added
Services
Malaysia
CX CMS, NPX, SOI
interfaces and Servers
CX, NPX, IOH, FIH, BGH &
Add On Modules
BGH and Layout
customizations
VMD, BGH, Oracle Financial
Interfaces
For any inquiries please contact Technical & SI Training Program
Hakeem Mojadidi
Director, Value Added Services BSCS Non-Kernel Solutions
Tel Number: +603 4264 9978 & Add-on Development
Fax Number: +603 4264 9999
Email: vas@lhsgroup.com
Learn more at www.lhsgroup.com

2. Technical and SI Training BSCS Certified Professional Training BSCS Non-Kernel Solutions Center
VAS Training services span the use and application of our port- The BSCS Certified Professional training program is designed to The VAS non-kernel solutions center provides BSCS customi-
folio of business support systems, for all levels of personnel. recognize and reward the high standards of knowledge and ex- zations and add-on solutions to assist our customers with
VAS Training Team is a dedicated organization to develop and pertise attained by our customers, partners and employees. their application requirements.
provide in-depth technical knowledge, training and practical BSCS Certified Professionals are recognized as highly skilled in-
experience with our products. dividuals and are accredited with the prestige and value associ-
ated with their knowledge and expertise. By pursuing this cer- Customer Care Third Party CRM
We aim at providing comprehensive knowledge about the use
of our software applications. tification, you can be sure that you are keeping up to date with
the latest advances in Telecommunications Billing, Rating and SOI Interface
Highly skilled and experienced trainers ensure that our focus
Customer Care technologies.
on quality and reliability is implemented successfully achie- Usage Collection BSCS Rating Bill
ving a high customer satisfaction rating from all our delive- Program Goals Presentment
and Billing Engine
ries. ß Create a universal standard of excellence against which indi- iX Mediation
We ensure continuous improvement through permanent par- viduals can strive to achieve the highest level of knowledge
ticipant feedback, customer contact, and internal reviews. and abilities. Interfaces Support iX
& Tools Collections
Training Portfolio ß Provide a professional development track to help enhance
your on-the-job performance.
ß Recognize technical professionals who have already attained
Foundations Installation Configuration Customization Performance a certain level of expertise in the industry, particularly in the Customizations in BSCS Non-Kernel modules including:
BSCS family of products. ß BSCS Batch Modules (FIH – NPX – BGH –IOH – PIH )
ß Training needs assessment and requirements gathering ß Deliver real benefits to both individuals and organizations. ß Web / Online Modules
ß Evaluation of resource skills for training recommendations The certification program requires a solid background in the ß SOI interfaces and Servers
BSCS product line as well as significant understanding of the ß Web Clients customizations
ß Customized BSCS Product Overviews and Workshops
industry standard for products that are integral to the operati-
ß In-depth technical workshops of BSCS modules and ß Localization of web client applications
on of our systems.
features ß Bill Presentment and StreamServe
Certification Tracks Offered
ß Certified BSCS Professional program (Administrator, ß Event Handler
Configuration Consultant, Developer, Support Specialist) BSCS Certification Program offers four options to help you at-
ß Financial systems
tain this status based on your individual or organizational
Training sessions have successfully been delivered to needs. Innovation and Development of out of the box Solutions
various partners including for customers:
ß Administrator LHS employees, business partners, and custo-
mers who set up and manage the day-to-day operations of ß Point of Sales
BSCS solutions including security, data protection and per- ß BSCS/Ericsson Charging System Adapters
formance monitoring or rapid deployment of your new
solution. ß Ericsson Quick Launch Package (QLP)
ß Implementation Consultant LHS technical consultants, busi- ß IN – BSCS Synchronization
ness partners and customers; those who implement BSCS ß Mass Action Tools
solutions including, installation, solution implementation, ß Minimal Dunning Solution
In addition, we have also delivered training sessions to upgrades, and performance optimization.
various customers ß Web Services for SOI interfaces
ß Operations Support Specialist LHS, business partners and
ß Reporting tools
customer support specialists; those who support LHS BSCS
systems including, installation, upgrades, setup and configu- ß Operational tools for configuration & implementation
ration, troubleshooting, administration support and perfor-
mance optimization.
ß Developer LHS employees, business partners, and customer
developers; those who build and test BSCS solutions.