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REAL TIME CONSUMER
EXPERIENCE - THE
STRATEGIC CONSUMER
TECHNOLOGY PLATFORM
USP
Real time common
platform
for communication in
between organization &
consumer
Customer Experience Matters
Problem
Organization focus on sale not in
consumer experience with product or
service.
Organization having less efficient
mechanism for consumer experience
optimization.
How we solve the problem.
A common platform in the
shape of App/Website
CONCEPTOrganization focusing in creating
consumer experience through common
communication platform.
This platform in takes customer from
the end part of the process and starts a
new wave of experience from product or
service registration to every problem
resolution to guide what products need to
be bought and which brands tops the
consumer experience index.
How process works
1. Retailer/Consumer scans code with the
app/website or/ and fill in details.
2. Organization receives information about
product/service and consumer.
3. Consumer issues any request with respect to
product/service. Herein organization can offer
many unique offers.
4. Organization in real time initiates action.
5. Consumer satisfied , organization creates loyal
consumer.
6. Consumer unsatisfied, organization open direct
communication channel to resolve the issue.
Our process is easy
first lastsecond
Market Size
The market size of
consumer experience
market is $8.39 billion
USD by 2019 and expected
to be $13.18 billion USD
by 2021 at a CAGR of
21.1%.
Market Outreach
Global
• Futur
e
Thanks &
Humbled for the
opportunity
Kumar Anand
kumaranand.lahiri@gmail.com

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Real Time Consumer Experience

  • 1. REAL TIME CONSUMER EXPERIENCE - THE STRATEGIC CONSUMER TECHNOLOGY PLATFORM
  • 2. USP Real time common platform for communication in between organization & consumer
  • 4.
  • 5.
  • 6. Problem Organization focus on sale not in consumer experience with product or service. Organization having less efficient mechanism for consumer experience optimization.
  • 7. How we solve the problem. A common platform in the shape of App/Website
  • 8. CONCEPTOrganization focusing in creating consumer experience through common communication platform. This platform in takes customer from the end part of the process and starts a new wave of experience from product or service registration to every problem resolution to guide what products need to be bought and which brands tops the consumer experience index.
  • 9. How process works 1. Retailer/Consumer scans code with the app/website or/ and fill in details. 2. Organization receives information about product/service and consumer. 3. Consumer issues any request with respect to product/service. Herein organization can offer many unique offers. 4. Organization in real time initiates action. 5. Consumer satisfied , organization creates loyal consumer. 6. Consumer unsatisfied, organization open direct communication channel to resolve the issue.
  • 10. Our process is easy first lastsecond
  • 11.
  • 12. Market Size The market size of consumer experience market is $8.39 billion USD by 2019 and expected to be $13.18 billion USD by 2021 at a CAGR of 21.1%.
  • 15. Thanks & Humbled for the opportunity Kumar Anand kumaranand.lahiri@gmail.com