Network Monitoring: You are responsible for monitoring the performance, availability, and security of the network infrastructure. This includes using network monitoring tools to detect and analyze network incidents, troubleshoot issues, and ensure optimal network performance. Troubleshooting and Issue Resolution: You possess strong troubleshooting skills to identify and resolve network-related problems. This may involve diagnosing network connectivity issues, analyzing log files, and working closely with other teams to resolve complex issues promptly.

1. Network Operations Support Engineer with hex64
https://www.hex64.net/network-support-services/
 Network Monitoring: You are responsible for monitoring the performance, availability,
and security of the network infrastructure. This includes using network monitoring tools
to detect and analyze network incidents, troubleshoot issues, and ensure optimal
network performance.
 Troubleshooting and Issue Resolution: You possess strong troubleshooting skills to
identify and resolve network-related problems. This may involve diagnosing network
connectivity issues, analyzing log files, and working closely with other teams to resolve
complex issues promptly.
 Incident Management: You have experience in incident management processes,
including incident identification, logging, categorization, prioritization, and escalation.
You are capable of handling incidents within defined SLAs (Service Level Agreements)
and effectively communicate updates to stakeholders.
 Network Configuration and Deployment: You are skilled in network configuration tasks,
such as implementing network devices (routers, switches, firewalls), setting up VPNs
(Virtual Private Networks), and configuring network protocols and services.
 Collaboration and Communication: As a Network Operations Support Engineer, you
collaborate with various teams, including network engineers, system administrators,
and security analysts, to resolve network-related issues. You have excellent
communication skills to convey technical information effectively to both technical and
non-technical stakeholders.
 Documentation: You maintain accurate and up-to-date documentation of network
configurations, troubleshooting procedures, and standard operating procedures (SOPs).
This documentation serves as a knowledge base for the team and helps streamline
future operations and troubleshooting.
 Network Security: You have a good understanding of network security principles and
best practices. This includes implementing and maintaining network security measures,
such as firewalls, intrusion detection systems (IDS), and access control lists (ACLs).
 Continuous Improvement: You actively contribute to the improvement of network
operations by identifying areas for optimization, proposing and implementing process
enhancements, and staying updated with industry trends and emerging technologies.