Leading Cross-cultural Teams

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More and more businesses are going global today and the trend is unstoppable. Leading cross-cultural teams effectively is a critical capability for today's leaders and managers. This presentation talks about globalization, drivers, different cultures, how to develop effectiveness, and ready to use toolkit for Leaders.

Leadership & Management

Leading
Cross-cultural
Teams
By
Hemant Deshpande
8/11/2015 1Created by Hemant Deshpande

Contents
Globalisation
The drivers of globalization
It’s all about People
Cross-cultural effectiveness
Leader’s toolkit
8/11/2015Created by Hemant Deshpande 2

Globalisation
8/11/2015Created by Hemant Deshpande 3
• Globalisation is the
process of international
integration arising from
the interchange of world
views, products, ideas
and other aspects of
culture.
• Wikipedia

The drivers...
8/11/2015Created by Hemant Deshpande 4

Key aspects
• Business strategy
• Key markets
• Organisation structure
• Business functions
• Policies, processes and systems
• People management
o Cross-cultural awareness
o Cross-cultural sensitivity
o Cross-cultural effectiveness
8/11/2015Created by Hemant Deshpande 5

It’s all about people
8/11/2015Created by Hemant Deshpande 6
Customers
Vendors
Partners
Employees

Cross-cultural team is a norm
8/11/2015Created by Hemant Deshpande 7

Cross-cultural effectiveness
8/11/2015Created by Hemant Deshpande 9
• How to develop?
o Educate yourself
o Avoid perceptions/biases
o Observe
o Body language
o Follow others
• Keep learning...

Explore and share...
• Places
• Food
• Language
• Sports
• Popular culture – Movies, Music
• Festivals
• Local favourites
• History
8/11/2015Created by Hemant Deshpande 10

Cultural orientation helps
8/11/2015Created by Hemant Deshpande 11

Leader’s toolkit
• Good understanding of different cultures
• Find common ground
• Build trust
• Celebrate with them
• Establish Team identity and alignment
• Lots of patience
• No biases
• Political sensibility
• Identify motivation
• Communicate, communicate, communicate
8/11/2015Created by Hemant Deshpande 12

8/11/2015Created by Hemant Deshpande 13
Presentation prepared by:
Hemant Deshpande – Life & Executive Coach
Connect with me on:
No copyright infringements intended.
All rights of the images used in this
presentation are with their respective
owners.
Image source: Google Images
W : www.hemantdeshpande.com
E : hemantlifecoach@gmail.com
If you like this presentation, please SHARE it with people
in your circles who can benefit from it. Thank You!

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Leading Cross-cultural Teams

1. Leading Cross-cultural Teams By Hemant Deshpande 8/11/2015 1Created by Hemant Deshpande

2. Contents Globalisation The drivers of globalization It’s all about People Cross-cultural effectiveness Leader’s toolkit 8/11/2015Created by Hemant Deshpande 2

3. Globalisation 8/11/2015Created by Hemant Deshpande 3 • Globalisation is the process of international integration arising from the interchange of world views, products, ideas and other aspects of culture. • Wikipedia

4. The drivers... 8/11/2015Created by Hemant Deshpande 4

5. Key aspects • Business strategy • Key markets • Organisation structure • Business functions • Policies, processes and systems • People management o Cross-cultural awareness o Cross-cultural sensitivity o Cross-cultural effectiveness 8/11/2015Created by Hemant Deshpande 5

6. It’s all about people 8/11/2015Created by Hemant Deshpande 6 Customers Vendors Partners Employees

7. Cross-cultural team is a norm 8/11/2015Created by Hemant Deshpande 7

8. 8/11/2015Created by Hemant Deshpande 8

9. Cross-cultural effectiveness 8/11/2015Created by Hemant Deshpande 9 • How to develop? o Educate yourself o Avoid perceptions/biases o Observe o Body language o Follow others • Keep learning...

10. Explore and share... • Places • Food • Language • Sports • Popular culture – Movies, Music • Festivals • Local favourites • History 8/11/2015Created by Hemant Deshpande 10

11. Cultural orientation helps 8/11/2015Created by Hemant Deshpande 11

12. Leader’s toolkit • Good understanding of different cultures • Find common ground • Build trust • Celebrate with them • Establish Team identity and alignment • Lots of patience • No biases • Political sensibility • Identify motivation • Communicate, communicate, communicate 8/11/2015Created by Hemant Deshpande 12

13. 8/11/2015Created by Hemant Deshpande 13 Presentation prepared by: Hemant Deshpande – Life & Executive Coach Connect with me on: No copyright infringements intended. All rights of the images used in this presentation are with their respective owners. Image source: Google Images W : www.hemantdeshpande.com E : hemantlifecoach@gmail.com If you like this presentation, please SHARE it with people in your circles who can benefit from it. Thank You!

Leading Cross-cultural Teams

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