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Proactive Internal Auditing
Developing Your Team’s Plan for Quality Assurance


                                      Heather Kemp, MBA, CCRP
                                      Director of Research Services




                                      St. Vincent Health Research Symposium
©2011 Franciscan St. Francis Health   June 13, 2012
Agenda


   • What is auditing?
   • Why is auditing important to me?
   • Can my research team develop an auditing program?
              –     Who will audit?
              –     What will they audit?
              –     Where will they audit?
              –     When will they audit?
   • Is auditing really that easy?




©2011 Franciscan St. Francis Health
Key Terms


   • Audit, “A systematic and independent examination of trial-
     related activities and documents to determine whether the
     evaluated trial-related activities were conducted, and the data
     were recorded, analyzed, and accurately reported according to
     the protocol, sponsor’s standard operating procedures (SOPs),
     good clinical practice (GCP), and the applicable regulatory
     requirements(s).”
   • Monitoring, “The act of overseeing the progress of a clinical trial,
     and of ensuring that it is conducted, recorded, and reported in
     accordance with the protocol, Standard Operating Procedures
     (SOPs), Good Clinical Practice (GCP), and the applicable
     regulatory requirement(s).”

©2011 Franciscan St. Francis Health
Key Terms


   • Audit, “A systematic and independent examination of trial-
     related activities and documents to determine whether the
     evaluated trial-related activities were conducted, and the data
     were recorded, analyzed, and accurately reported according to
     the protocol, sponsor’s standard operating procedures (SOPs),
     good clinical practice (GCP), and the applicable regulatory
     requirements(s).”
   • Monitoring, “The act of overseeing the progress of a clinical trial,
     and of ensuring that it is conducted, recorded, and reported in
     accordance with the protocol, Standard Operating Procedures
     (SOPs), Good Clinical Practice (GCP), and the applicable
     regulatory requirement(s).”

©2011 Franciscan St. Francis Health
Key Terms


   • Audit, “A systematic and independent examination of trial-
     related activities and documents to determine whether the
     evaluated trial-related activities were conducted, and the data
     were recorded, analyzed, and accurately reported according to
     the protocol, sponsor’s standard operating procedures (SOPs),
     good clinical practice (GCP), and the applicable regulatory
     requirements(s).”
   • Monitoring, “The act of overseeing the progress of a clinical trial,
     and of ensuring that it is conducted, recorded, and reported in
     accordance with the protocol, Standard Operating Procedures
     (SOPs), Good Clinical Practice (GCP), and the applicable
     regulatory requirement(s).”

©2011 Franciscan St. Francis Health
Monitoring: Theory vs. Actual Practice


   • Theoretically, monitoring records should contain, “significant
     findings/facts, deviations and deficiencies, conclusions, actions
     taken or to be taken, and/or actions recommended to secure
     compliance,” (ICH GCP [E6] 5.18.6)
   • In reality, monitoring reports generally contain…
              – Findings/Facts
              – Deviations and Deficiencies
              – Actions Taken or to be Taken




©2011 Franciscan St. Francis Health
Monitoring: Theory vs. Actual Practice


   • Theoretically, monitoring records should contain, “significant
     findings/facts, deviations and deficiencies, conclusions, actions
     taken or to be taken, and/or actions recommended to secure
     compliance,” (ICH GCP [E6] 5.18.6)
   • In reality, monitoring reports generally contain…
              – Findings/Facts
              – Deviations and Deficiencies
              – Actions Taken or to be Taken




©2011 Franciscan St. Francis Health
Agenda


   • What is auditing?
   • Why is auditing important to me?
   • Can my research team develop an auditing program?
              –     Who will audit?
              –     What will they audit?
              –     Where will they audit?
              –     When will they audit?
   • Is auditing really that easy?




©2011 Franciscan St. Francis Health
Importance of Auditing


   • Auditing extends beyond monitoring to…
              – Identify systemic issues, rather than isolated incidents
              – Determine the root cause, rather than merely stating the facts
              – Take preventive action, in addition to corrective action
   • Internal auditing corrects issues early
   • Internal auditing may reduce the impact of external audits
              – FDA
              – IRB
              – Sponsor




©2011 Franciscan St. Francis Health
Agenda


   • What is auditing?
   • Why is auditing important to me?
   • Can my research team develop an auditing program?
              –     Who will audit?
              –     What will they audit?
              –     Where will they audit?
              –     When will they audit?
   • Is auditing really that easy?




©2011 Franciscan St. Francis Health
HCCA Recommendations


   • Mission Statement
   • Program Scope
   • Roles and Responsibilities
   • Line of Authority
              – Reporting
              – Enforcement / Discipline




©2011 Franciscan St. Francis Health
Internal Auditing Procedure


   • Who can audit?
              – Independent of the investigation (to some degree)
              – Background sufficient to conduct the audit (to some degree)
   • What will they audit?
              – Identify exclusions
              – Assess risk
              – Consider the “slice and dice” method of auditing
   • Where will they audit?
              – Consider convenience to the auditor (and to you)
   • When will they audit?
              – Aim to strike a balance between frequency and value


©2011 Franciscan St. Francis Health
Agenda


   • What is auditing?
   • Why is auditing important to me?
   • Can my research team develop an auditing program?
              –     Who will audit?
              –     What will they audit?
              –     Where will they audit?
              –     When will they audit?
   • Is auditing really that easy?




©2011 Franciscan St. Francis Health
Internal Auditing Plan


   • Stakeholders:
              – Who wants you to perform internal audits?
              – Who doesn’t want you to perform internal audits?
   • Economics:
              – Estimate of the cost to conduct audits
              – What won’t be getting done during an audit?
   • Implementation Timeline:
              – What has to happen before the first audit?
              – What has to happen before every audit?




©2011 Franciscan St. Francis Health
The Million Dollar Question:
                         What will you do with your audit findings?




©2011 Franciscan St. Francis Health
Proactive Internal Auditing
Developing Your Team’s Plan for Quality Assurance


                                      Heather Kemp, MBA, CCRP
                                      Director of Research Services




                                      heather.kemp@franciscanalliance.org
©2011 Franciscan St. Francis Health

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Proactive Internal Auditing: Developing Your Team\'s Plan for Quality Assurance

  • 1. Proactive Internal Auditing Developing Your Team’s Plan for Quality Assurance Heather Kemp, MBA, CCRP Director of Research Services St. Vincent Health Research Symposium ©2011 Franciscan St. Francis Health June 13, 2012
  • 2. Agenda • What is auditing? • Why is auditing important to me? • Can my research team develop an auditing program? – Who will audit? – What will they audit? – Where will they audit? – When will they audit? • Is auditing really that easy? ©2011 Franciscan St. Francis Health
  • 3. Key Terms • Audit, “A systematic and independent examination of trial- related activities and documents to determine whether the evaluated trial-related activities were conducted, and the data were recorded, analyzed, and accurately reported according to the protocol, sponsor’s standard operating procedures (SOPs), good clinical practice (GCP), and the applicable regulatory requirements(s).” • Monitoring, “The act of overseeing the progress of a clinical trial, and of ensuring that it is conducted, recorded, and reported in accordance with the protocol, Standard Operating Procedures (SOPs), Good Clinical Practice (GCP), and the applicable regulatory requirement(s).” ©2011 Franciscan St. Francis Health
  • 4. Key Terms • Audit, “A systematic and independent examination of trial- related activities and documents to determine whether the evaluated trial-related activities were conducted, and the data were recorded, analyzed, and accurately reported according to the protocol, sponsor’s standard operating procedures (SOPs), good clinical practice (GCP), and the applicable regulatory requirements(s).” • Monitoring, “The act of overseeing the progress of a clinical trial, and of ensuring that it is conducted, recorded, and reported in accordance with the protocol, Standard Operating Procedures (SOPs), Good Clinical Practice (GCP), and the applicable regulatory requirement(s).” ©2011 Franciscan St. Francis Health
  • 5. Key Terms • Audit, “A systematic and independent examination of trial- related activities and documents to determine whether the evaluated trial-related activities were conducted, and the data were recorded, analyzed, and accurately reported according to the protocol, sponsor’s standard operating procedures (SOPs), good clinical practice (GCP), and the applicable regulatory requirements(s).” • Monitoring, “The act of overseeing the progress of a clinical trial, and of ensuring that it is conducted, recorded, and reported in accordance with the protocol, Standard Operating Procedures (SOPs), Good Clinical Practice (GCP), and the applicable regulatory requirement(s).” ©2011 Franciscan St. Francis Health
  • 6. Monitoring: Theory vs. Actual Practice • Theoretically, monitoring records should contain, “significant findings/facts, deviations and deficiencies, conclusions, actions taken or to be taken, and/or actions recommended to secure compliance,” (ICH GCP [E6] 5.18.6) • In reality, monitoring reports generally contain… – Findings/Facts – Deviations and Deficiencies – Actions Taken or to be Taken ©2011 Franciscan St. Francis Health
  • 7. Monitoring: Theory vs. Actual Practice • Theoretically, monitoring records should contain, “significant findings/facts, deviations and deficiencies, conclusions, actions taken or to be taken, and/or actions recommended to secure compliance,” (ICH GCP [E6] 5.18.6) • In reality, monitoring reports generally contain… – Findings/Facts – Deviations and Deficiencies – Actions Taken or to be Taken ©2011 Franciscan St. Francis Health
  • 8. Agenda • What is auditing? • Why is auditing important to me? • Can my research team develop an auditing program? – Who will audit? – What will they audit? – Where will they audit? – When will they audit? • Is auditing really that easy? ©2011 Franciscan St. Francis Health
  • 9. Importance of Auditing • Auditing extends beyond monitoring to… – Identify systemic issues, rather than isolated incidents – Determine the root cause, rather than merely stating the facts – Take preventive action, in addition to corrective action • Internal auditing corrects issues early • Internal auditing may reduce the impact of external audits – FDA – IRB – Sponsor ©2011 Franciscan St. Francis Health
  • 10. Agenda • What is auditing? • Why is auditing important to me? • Can my research team develop an auditing program? – Who will audit? – What will they audit? – Where will they audit? – When will they audit? • Is auditing really that easy? ©2011 Franciscan St. Francis Health
  • 11. HCCA Recommendations • Mission Statement • Program Scope • Roles and Responsibilities • Line of Authority – Reporting – Enforcement / Discipline ©2011 Franciscan St. Francis Health
  • 12. Internal Auditing Procedure • Who can audit? – Independent of the investigation (to some degree) – Background sufficient to conduct the audit (to some degree) • What will they audit? – Identify exclusions – Assess risk – Consider the “slice and dice” method of auditing • Where will they audit? – Consider convenience to the auditor (and to you) • When will they audit? – Aim to strike a balance between frequency and value ©2011 Franciscan St. Francis Health
  • 13. Agenda • What is auditing? • Why is auditing important to me? • Can my research team develop an auditing program? – Who will audit? – What will they audit? – Where will they audit? – When will they audit? • Is auditing really that easy? ©2011 Franciscan St. Francis Health
  • 14. Internal Auditing Plan • Stakeholders: – Who wants you to perform internal audits? – Who doesn’t want you to perform internal audits? • Economics: – Estimate of the cost to conduct audits – What won’t be getting done during an audit? • Implementation Timeline: – What has to happen before the first audit? – What has to happen before every audit? ©2011 Franciscan St. Francis Health
  • 15. The Million Dollar Question: What will you do with your audit findings? ©2011 Franciscan St. Francis Health
  • 16. Proactive Internal Auditing Developing Your Team’s Plan for Quality Assurance Heather Kemp, MBA, CCRP Director of Research Services heather.kemp@franciscanalliance.org ©2011 Franciscan St. Francis Health