Quality Assurance Plan

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Quality Assurance Plan for Smith/Doe wedding for August 2010

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Quality Assurance Plan

  1. 1. Quality Assurance Plan Project Name: The Smith/Doe Wedding Department: Project Manager: Group #2 Date: September 13th, 2009 Prepared By Document Owner(s) Project/Organization Role Jorge Arevalo Asya Bell Kim Furlong Courtney O’Shea Adam Stibitz Amber Zweibahmer Confidential Page 1 9/30/2009
  2. 2. Quality Assurance Plan Project Closure Report Version Control Version Date Author Change Description 1.0 08/29/2009 Amber Z. Created document. Confidential Page 2 9/30/2009
  3. 3. Quality Assurance Plan Reception – Contract with DiNolfo’s assures that the following success criteria will be satisfied for August 21, 2010 wedding reception. As stated in the contract if the following criteria are not satisfied there will be no payment for services and potentially a payment made to the FOB. • Reception hall o The reception hall will be completely set-up according to criteria provided by FOB and PM KAJACA by 6:00 pm until 11:30 pm o Reserved banquet hall will contain outside gazebo, private bridal suite, winding staircase, and private bathrooms. o Fresh white linen napkins and tablecloths will be set-on up on each table o Free valet parking provided to guests o Coffee, decaf coffee, ice water, milk, sugar, dinner rolls, and butter will be place on each table o Tables set with 8 guests per table with white plates with gold trim • Hot Hors D’oeuvres will be served to guests at 6:00 pm • 4 hour open bar with top shelf liquor will be open beginning at 6:00 pm when guests arrive • Champagne will be provided to guests before dinner for toasts • Dinner will be served to 130 adults and 20 children between 7:00 and 7:30 pm consisting of the following meal: o Cream of chicken soup o Tossed salad with choice of 3 dressings o Filet Mignon and chicken Confidential Page 3 9/30/2009
  4. 4. Quality Assurance Plan o Roasted red potatoes o Whole green beans o Vanilla ice cream to be served with cake • Wedding cake is to be refrigerated, cut, and served by DiNolfo’s staff • European sweet table for 150 guests will be set an served during dessert • Provide refrigeration, setup space, and if necessary assistance for all outside contractors Flowers – Contract with Everyday Flowers assures that the following success criteria will be satisfied for August 21, 2010 wedding reception. As stated in the contract, if flowers are not delivered at said times and state there will be no payment for services and potentially a payment made to the FOB. • Flowers provided: o 1 bridal bouquet o 4 bridesmaid’s bouquets o 6 boutonniere o 6 corsages o 40 pew flowers o 2 alter flowers o Cake table flowers o Flower girl pedals Confidential Page 4 9/30/2009
  5. 5. Quality Assurance Plan • Delivery arrangements o Bridal bouquet, Bridesmaid’s bouquets, and corsages to be delivered to FOB home at 10:00 am o Boutonniere’s, pew flowers, altar flowers, and flower girl pedals to be delivered and set-up at Believer’s church by 2:00 pm o Delivery and set-up of cake flowers to be completed at 4:00 pm • Flower specifications o Flowers will be created according to specifications on the flower order form provided and signed by Everyday Flowers Bakery (cake) – Contract with Orland Park Bakery assures that the following success criteria will be satisfied for August 21, 2010 wedding reception. As stated in the contract, if cake is not delivered at said times and state there will be no payment for services and potentially a payment made to the FOB. • Delivery o The cake must be delivered between 3:30 and 4:30 pm • Cake specifications o Cake will be created according to specifications on the cake order form provided and signed by Orland Park Bakery Videographer – Contract with 3M Entertainment assures that the following success criteria will be satisfied for August 21, 2010 wedding and reception. As stated in the contract if the following criteria are not satisfied there will be no payment for services and potentially a payment made to FOB. • Arrival o The Videographer is to arrive at Believer’s Church in Matteson IL., August 21st, 2010 between 1:45pm and 2:15pm Confidential Page 5 9/30/2009
  6. 6. Quality Assurance Plan o The Videographer is to arrive at and DiNolfo’s Banquet Hall in Mokena, IL August 21st, 2010 between 4:45 pm and 5:15 pm • Product delivery o The delivery of the finalized video after the approval viewing of John Handel the FOB no later than 60 days after the wedding Photographer – Contract with 3M Entertainment assures that the following success criteria will be satisfied for August 21, 2010 wedding and reception. As stated in the contract if the following criteria are not satisfied there will be no payment for services and potentially a payment made to FOB. • Arrival o John Handel home (2010 West Elm Ave, Orland Park IL) between 12:15 pm and 12:30 o Believer’s Church between 2:15 pm and 2:30 pm staying the duration of ceremony o Hickory Creek Forest Preserve between 4:15 pm and 4:30 pm staying the duration of activity o DiNolfo’s Banquets between 6:00 pm and 6:15 pm staying the duration of the event • Product Delivery o Accessibility of 300-400 pictures to choose from via 3M Entertainment website no later than 75 days foregoing the event o Delivery of 100 bride/groom picture photo album and two 50 picture parent albums of choice no later than November 29, 2010 Confidential Page 6 9/30/2009
  7. 7. Quality Assurance Plan Limousine – Contract with My Chicago Limousine 3M Entertainment assures that the following success criteria will be satisfied for August 21, 2010 wedding and reception. As stated in the contract if the following criteria are not satisfied there will be no payment for services and potentially a payment made to FOB. • Arrival o John Handel home (2010 West Elm Ave, Orland Park IL) at 2:15 pm o Believer’s Church (Matteson, IL.) no later than 2:45 pm staying the duration of ceremony o Hickory Creek Forest Preserve (Mokena, IL) no later than 5:00 pm staying the duration of activity o DiNolfo’s Banquets (Homer Glen) no later than 6:30 pm staying the duration of the event • Product Delivery o Limousine is to be on time and on premises during event Disc Jockey – Contract with 3M Entertainment assures that the following success criteria will be satisfied for August 21, 2010 wedding reception. As stated in the contract if the following criteria are not satisfied there will be no payment for services and potentially a payment made to FOB. • Arrival o DiNolfo’s Banquets between 4:00 pm and 4:30 pm staying the duration of the event at contracted time • Product Delivery o Master of Ceremonies when appropriate 1. Bridal Party enters with approved music Confidential Page 7 9/30/2009
  8. 8. Quality Assurance Plan 2. Bride and Groom enters with approved music 3. Cake Cutting ceremonies 4. First Dance with approved music 5. Father/Daughter Dance 6. Mother Son Dance 7. Garter Belt Toss 8. Bouquet Toss Overall Project Priority: High Medium Low Comments: Approved By: _____________________________ Project Managers:_____________________________ Date: ____/____/______ Confidential Page 8 9/30/2009

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