1. THE INTERFERENCE EFFECTS
OF
ARABIC & FRENCH LANGUAGES
IN LEARNING BUSINESS ENGLISH
AT UNIVERSITY
HANADI MIRZA
- LEBANON-

2.  Pronunciation: Hotel – Answer – Dollars – Job
– Brochure - Work– Although – Thank - These
 Prepositions: On – above- near- next to-
on the left – turn right
 Tenses: Simple Past & Present Perfect
 Email writing: writing sentences & questions
Hanadi Mirza

3. How Do Students LEARN
Business English?
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4. Hanadi Mirza

5. 
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6. Human Memory
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7. 1. Simplified Phonetics
 Answer








[àn sr]
Phonetics Online
Dollars
[dà lrz] Electronic Reader
Brochure [broshour] Mobile reader
Hotel
[hotelle]
Work
[weurk]
Although [ol ó ]
Thank You [ a nk]
Language, job [dj]
NO ( )
These
[ ]
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8. 2. Prepositions
On- above
(Fr & Ar)
Near –
Next to
(Ar)
Go straight. Turn left. It is the
second office on the right. (Ar)
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9. 3. Tenses
Past
Present
Future
--------…---------------/------------/-----------------------
Verb
Time (S / N)
X/…
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10. I. Put the verb in brackets into the correct
form of present or past simple.
 A: (1)…………….. (you have) a good flight?
 B: Yes, it (2) ……………..(be) a good flight, but I (3)





…………….. (like) the food.
A: (4)… ………….. you visit this country often?
B : No, I usually (5) …………….. (come) here about
once a year, but last year I (6) …………….. (come)
four times, because we (7) …………….. (open) two
new offices here.
A: Where (8)…………….. (you open) the new offices?
B: In Nice and Marseille. It’s hot today!
A: Yes, but you are lucky it (9) …………….. (not be) hot
yesterday; it (10)……………..(be) very cold!
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11. II. Choose the correct word
or phrase to complete these
conversations.
 1. A: Did / Have they visited our factory





before?
A: When did / have they come?
B: They come / came in 2002.
2. A: Has she saw / seen the presentation?
A: Has / Did she like it?
3. A: Did you heard / hear the news about Alex
yesterday?
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12. Write Complete sentences using the present
perfect simple using for or since.
 1. Anna / work / here / 9 years.
 2. Macos / work / Madrid / 1999.
 3. I am hungry. I / be / in the meeting / 9:00!
 4. My manager / be / on holiday / 2 weeks.
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13. III. Complete these sentences from
2 Listening.
 Clod: ……….…… (be) here before?
 Michel: yes, well, ……….…… (be) to France




before.
Clod: Oh, really? When ……….…… (be) hat?
Michel: Er, in 2003, I ……….…… (come) for the
National Conference in Toulouse.
Clod: Oh, yes, I ……….…… (go) to that.
Michel: But I ……….…… (be) to Lyons before.
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14. Ringing the Changes at RexCo
UK Telecomms Company RexCo has decided to sell off one
of its divisions, Transfone. RexCo established Transfone
in 1999 to try and enter the foreign mobile phone
market, but it has been successful, and it hasn’t
increase export sales.
RexCo domestic phone charges have remained the same
for the last 3 years, although competitors have reduced
prices. RexCo now plans to take the opportunity to
lower its charges hoping this will increase customer
numbers. Rival company Fishercom decreased their
charges 2 years ago and have already seen sales go up
by almost 12%.
Hanadi Mirza

15. 4 a. Sentences & Questions
Introduce Your Friend
 Name / Age
 Studies / Work
 Hobbies
 Task 1: Introduce each other orally.
 Task 2: Write all answers
 Task 3: Write all questions
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16. Sentence Structure
& Question Formation
 What age are you? (Fr) vs. How old are you?
 I have 20 years old. (French & Arabic)
  I am 20 years old.
 Simple sentence  SVO (French)

 VSO (Arabic)  SVO
 Question  (Wh-) + Aux + S + V + … ?
Hanadi Mirza

17. Dear Mr. Wiles:
I am writing to you regarding the order which you placed on 28 June.
I am very sorry that EQ Supplies made mistakes in the processing of your
order.
Firstly, you placed your order with us at 10am on 28 June. Unfortunately, we
had a problem with our computer system that afternoon, and we lost all
our records of orders that day, including yours, until 30 June.
For this reason, there was a delay in processing your order.
Secondly, the orders administrator who took your order didn’t enter the
correct information on the system, and so we delivered the wrong goods
to you.
We are very sorry for the problems, and we would like to offer you a discount
of 10% on your next order.
Yours sincerely,
Hanadi Mirza

18. b. Email Format
 Dear + Title+ Family Name:
 Purpose of writing
 Explain / Suggest / Request
 Closure,
 Full Name
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19. c. Email
Writing
 You are going to Prague to participate in the IATEFL BESIG
Conference held on November 15-17, 2013.
Write a 60-80 word email in which you ask Pamela
Fox, Manager at Holiday Inn Hotel, to reserve a room for
you.
 Writing Process
1- Gather ideas  What info should be included?
2- Outline  Organize info
3- Write draft 1  respect email format
4- Review ideas  include all needed info in the email
5 -Edit mistakes  correct spelling & grammar
6- Write draft 2
Hanadi Mirza

20. Hanadi MIRZA
* hanadym@hotmail.com
* wwwhanadimirza.blogspot.com
M
IATEFL BESIG blogroll:
* Teacher Training Blog – Hanadi Mirza
Hanadi Mirza