A small introduction to non-violent communication with a company culture focus. Presented on 9/5/2019 at Tourlane for Unicorns in Tech

1. Guillermo Álvarez
@guillermooo

3. Who are the subjects?
What’s the
intention?
Where is the joke?

5. Non Violent
Communication
Nonviolent communication is communication that
maximizes liberty, enhances understanding of the
relationship between feelings and needs, promotes
equality, and creates compassion.
Non Violent
Communication

6. 1 - Approach

7. Observation
Feelings
Needs
Request

8. 2 - Build Trust

9. 3 - Taking care of what you say

10. He always put drama to the conversation You don’t know what he always does
insulting, putting people down, labeling, criticizing, diagnosing, or seeing someone as “wrong.”

11. I did that because I think you want it You don’t know what the other person wants
Assumptions

12. You made me do it You did it because you wanted
Denial of responsibility

13. Don’t worry. You will find a way. The other person might be looking for help
Blocking compassion
How long have you been sick?

14. 1 - Approach
2 - Build Trust
3 - Taking care of what you say

15. Thanks