This document discusses different types of deceptive and abusive communication. It defines verbal abuse as any punitive, derogatory, controlling, or coercive speech or behavior, including body language, even if disguised as a joke. It then provides examples of different abusive communication techniques such as blaming others for one's emotions, threatening manipulation, demanding contact rather than requesting it, offering unwanted advice, sarcasm intended to hurt, antagonizing others without listening, changing subjects to avoid discussion, trivializing others' opinions, and denying past discussions occurred in order to cause the victim to doubt their own perceptions. The overall document aims to help identify and understand various abusive communication behaviors.

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13. Prepared by Rosendal, Jonna Mae B.

14. Being aware of “invisible” readers is a
skill you most likely already possess
and one you rely on every day.
Consider the following paragraphs.
Which one would the author send to
her parents? Which one would she
send to her best friend?

21. Tone identifies a speaker’s attitude
toward a subject or another person. To
stimulate these connections, writers
intimate their attitudes and feelings
with useful devices, such as sentence
structure, word choice, punctuation,
and formal or informal language. Keep
in mind that the writer’s attitude should
always appropriately match the
audience and the purpose.

23. Technical
Communication

24. Welcome to class!
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25. WHAT IS A DOCUMENTS?

26. WHAT IS USABILITY?

27. CHARACTERISTICS OF USABLE
DOCUMENTS
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29. "Tell me in
your own
words"
Here are three ways to test the Usability of Documents:
HOW CAN WE TEST A DOCUMENT?
"Mark
positives
and
negatives"
"Find an
answer or
do
something"

30. • "Tell me in your own words"

31. 2. "Mark positives and negatives"

32. 3. "Find an answer or do something"

33. Prepared by Adrian M. Borinaga

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37. Lies and Euphemism
is and example of
Deceptive behavior.

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41. Prepared by Benhur Indita

46. The act of trying to get someone
to believe something untrue is
deceit. The type of communication
created by such deceitful intent is
called a deceptive message. The
senders management of
given information to provide a
receiver with a false perception of
that same information is
called information manipulation.

47. - Using profane language is
considered taboo in polite
social contexts, is often
found offensive, and when
directed at a person in anger
is considered abusive. On
the other hand, people often
use swear words to express
all manner of strong, intense
emotions.

49. Most common abuse of communication is
verbal abuse. It is often difficult to accept,
though, and certain individuals have
become so used to it that they often do not
question it.
When you witness it, how do you
understand verbal abuse? Verbal abuse is
any mode of communication that is
punitive, derogatory, controlling or coercive
in speech or behavior, including non-verbal
behavior and body language.
In calm, caring tone, or disguised as a
"joke", verbal violence may also be hidden.
Over time, you can mistrust yourself and
doubt your own perceptions of these more
subtle types of violence.

50. By holding you liable for
their emotions or acts,
this is supposed to put
you down or manipulate
you.
They are disempowering
themselves and taking on
the role of a victim when
another person blames
you.

52. This is meant to threaten
and manipulate the
other person. And is a
poisonous type of
control.

53. .
This can take many forms, and the aim is
to get the other person to behave or feel
the manipulator 's way of using it:
charm, offering incentives, compliments,
veiled punishment suggestions,
helplessness, remorse, embarrassment,
self-deprecation, or the role of the
victim. The manipulator may not seem
excessively offensive from the outside, so
the other person may feel guilty,
defensive, or confused.

54. This kind of contact is not a
plea, but a demand. This is
a type of power that
demeans the other
individual.

55. It involves
offering
undesirable
advice and
asking others
what they
"should" do.

56. . A sarcastically
made, funny or ironic
comment is intended to
cause a wound, and it does.
People can say hurtful
things as well and cover
it up with "I was just
kidding."

57. . The
offender treats you as
an enemy and protests
about something that
you are doing or doing.
Without even listening to
you, they question your
every belief, thinking and
perception.

58. The abuser will
change subjects,
make allegations or
use techniques that
tell you to "shut up"
in essence.

59. This is used to trivialize or
invalidate someone else's
opinions or feelings. It gives
the message that it does
not matter what you think,
or you are just plain wrong,
period.

60. This also sounds like
"You don't know what
you're talking about" ...
or they're finishing
sentences for you or
talking to someone on
your behalf.

61. Some offenders would
dispute that an arrangement
(including previous abuse)
was reached or a discussion
took place. They also
announce love or care,
causing the victim to feel
"mad" and doubt (called
"gaslighting") their own
perceptions.