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Identity styles of communication


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Identity styles of communication

  1. 1. Identity styles of communication.<br />Communication skills<br />ESS 101-3<br />
  2. 2. There are four main styles of communication.<br /><ul><li>Passive Communication
  3. 3. Aggressive Communication
  4. 4. Assertive Communication</li></li></ul><li>PASSIVE COMMUNICATION is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs.<br />Passive communication is usually born of low self-esteem. <br />These individuals believe: “I’m not worth taking care of.” <br />Passive Communication.<br />
  5. 5. <ul><li> Fail to assert for themselves
  6. 6. Allow others to deliberately or inadvertently </li></ul> Infringe on their rights <br /><ul><li> Fail to express their feelings, needs, or opinions
  7. 7. Tend to speak softly or apologetically
  8. 8. Exhibit poor eye contact and slumped body posture.  </li></ul>Characteristics Of Passive Communicators.<br />
  9. 9. They Say, Believe Or Behave Like…….<br />I don’t know what my rights are.<br />I’m unable to stand up for my rights.<br />People never consider my feelings.<br />I’m weak and unable to take care of myself.<br />I get stepped on by everyone.<br />
  10. 10. <ul><li>Often feel anxious because life seems out of their control
  11. 11.  Often feel depressed because they feel stuck and hopeless
  12. 12. Often feel resentful (but are unaware of it) because their needs are not being met
  13. 13.  Often feel confused because they ignore their own feelings
  14. 14. Are unable to mature because real issues are never addressed</li></ul> <br />Impacts Of Passive Communication.<br />
  15. 15. AGGRESSIVE COMMUNICATION is a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others.<br />Thus, aggressive communicators are verbally and/or physically abusive. <br />Aggressive communication is born of low self-esteem, unhealed emotional wounds, and feelings of powerlessness.<br />Aggressive Communication.<br />
  16. 16. Characteristics Of Aggressive Communication.<br /><ul><li> Try to dominate others
  17. 17.  Use humiliation to control others
  18. 18. Criticize, blame, or attack others
  19. 19.  Be very impulsive
  20. 20.  Have low frustration tolerance
  21. 21.  Speak in a loud, demanding, and overbearing voice
  22. 22.  Act threateningly and rudely
  23. 23.  Not listen well
  24. 24. Interrupt frequently
  25. 25. Use “you” statements
  26. 26. Have piercing eye contact and an overbearing posture  </li></ul> <br />
  27. 27. They Say, Believe Or Behave Like…….<br />“I’m superior and right and you’re inferior and wrong.”<br />“I can dominate and intimidate you.”<br />“I’ll get my way no matter what.”<br />“It’s all your fault.”<br /> “They’re not worth anything.” <br />“I’m entitled.”<br />I own them.”<br />
  28. 28. <ul><li>Become alienated from others
  29. 29. Alienate others
  30. 30.  Generate fear and hatred in others
  31. 31. Always blame others instead of owning their  issues, and thus are unable to mature</li></ul>Impacts of Aggressive Communication.<br />
  32. 32. ASSERTIVE COMMUNICATION is a style in which individuals clearly state their opinions and feelings, and firmly advocate for their rights and needs without violating the rights of others. <br />Assertive communication is born of high self-esteem. <br />These individuals value themselves, their time, and their emotional, spiritual, and physical needs and are strong advocates for themselves while being very respectful of the rights of others.<br />Assertive Communication.<br />
  33. 33. <ul><li> State needs and wants clearly, appropriately, and respectfully
  34. 34. Express feelings clearly, appropriately, and respectfully
  35. 35. Use “I” statements
  36. 36. Communicate respect for others
  37. 37.  Listen well without interrupting
  38. 38. Feel in control of self
  39. 39.  Have good eye contact
  40. 40.  </li></ul>Characteristics Of Assertive Communicators.<br />
  41. 41. <ul><li>Speak in a calm and clear tone of voice.
  42. 42. Have a relaxed body posture.
  43. 43. Heel connected to others.
  44. 44.   Feel competent and in control.
  45. 45.  Not allow others to abuse or manipulate them.
  46. 46.  Stand up for their rights. </li></ul>Assertive Cont.……..<br />
  47. 47. They Say, Believe And Behave Like………<br />“We are equally entitled to express ourselves respectfully to one another.” <br />“I realize I have choices in my life and I consider my options.”<br />“I am responsible for getting my needs met in a respectful manner.”<br /> “I am confident about who I am.”<br />
  48. 48. <ul><li>Feel connected to others
  49. 49. Feel in control of their lives
  50. 50.  Are able to mature because they address issues and problems as they arise
  51. 51.  Create a respectful environment for others to grow and mature </li></ul>Impacts Of Assertive Communication.<br />
  52. 52. Summery<br /><ul><li>There are main three communication styles among the people in the world.
  53. 53. Each kind of communication style has its own qualities.
  54. 54. Communication style of a person depends on the person’s self esteem.
  55. 55. Communication style of a person supposed to be changed according to his attitudes.
  56. 56. Assertive communication style is the most appropriate communication style for a better life style.</li></li></ul><li>Thank you<br />