Scott “Q” Marcus
    THINspirational Speaker & Recovering
1                           Perfectionist
                      ...
Talk to the Hand
       Making Attitude Work for You




                     Scott “Q” Marcus
             THINspirationa...
2



                   Attitude Talks
                 Verbal
                  7%



                          Use of Vo...
3
Honest Attitude Prayer
    So far today, God, I've done all right.

    I haven't gossiped, haven't lost my
    temper, ha...
Honest Attitude Prayer
     But, in a few minutes, God, I'm
        going to get out of bed, and
     from then on I'm pro...
Attitude
“Complex interaction
 between feelings and
 beliefs that affect
 how we react to our
 environment.”
5
Frustration
5
If I Always Do What I’ve Always Done…
    I’ll Always Be Where I’ve Always Been.




                    Frustration
5
Your Attitude
     Questionnaire Results




                             6
Your Attitude
     Questionnaire Results




         69%                 6
Your Attitude
                      Questionnaire Results
       Below Average
 Great      2%
 18%
                       ...
Co-Worker Attitude
                          Questionnaire Results


Pretty Good
    25%               Below Average
     ...
Attitude Cause
      Questionnaire Results




                              8
Attitude Cause
                         Questionnaire Results




Others’ Attitude


Workload

                           ...
Attitude Cause
                         Questionnaire Results


Home Life                        Bars are not to scale



...
Attitude Beliefs
      Questionnaire Results




                              9
Attitude Beliefs
               Questionnaire Results




Choice

                                       9
Attitude Beliefs
                Questionnaire Results




Learned



Choice

                                        9
Attitude Beliefs
                     Questionnaire Results



Controllable                 Bars are not to scale




Lear...
10
“Action or thought
      done repeatedly -
     without analysis -
     in order to
     simplify or ease
     one’s life....
> > > Competence > > >




                                                  1. Unconscious
                              ...
> > > Competence > > >




                               2. Conscious                 1. Unconscious
                    ...
3. Conscious
                              Competence
     > > > Competence > > >


                                 “Lear...
3. Conscious                  4. Unconscious
                              Competence                     Competence
     ...
STRESS ZONE

                              3. Conscious                  4. Unconscious
                              Comp...
11
11
     Stress Symptoms
Negative Thinking
         Lack of Motivation
         Health Problems
         Poor Decision Making



11
     Stress Sym...
11
     Stress Symptoms
12
Movement




12
Movement




12
Movement


            Logical    Emotional

            Physical   Spiritual

12
Movement


              Logical    Emotional

              Physical   Spiritual

12      <<<<Change
Movement


              Logical    Emotional

              Physical   Spiritual

12      <<<<Change
13
“Badatude People” are more
        used to it than you are.




     Attitude Contagion
13
14
The Cycle
       ATTITUDE!




14
The Cycle
                  ATTITUDE!




     Behavior
14
The Cycle
     Result                ATTITUDE!




              Behavior
14
The Cycle
     Result                ATTITUDE!




              Behavior
14
The Cycle
     Result                           ATTITUDE!
       Un
          bre
              ak
            abl
       ...
15
I bet living in a nudist colony takes all
         the fun out of Halloween. -Age 13




                      Example
15
16
The Zebra Rule
16
It is virtually impossible to “drop” a habit.
       You must replace it with a counterproductive one.




         The Ze...
It is virtually impossible to “drop” a habit.
       You must replace it with a counterproductive one.




         The Ze...
17
The Problem:
           • Fear
           • Force
           • Pain




17   Inertia of Change
17   Inertia of Change
18
Solutions!


     ★ Slower is Faster Than Never
     ★ Success Is MTTN
     ★ Small Steps Done Repeatedly
18   ★ Don’t Sho...
19
19
     Stages   of   Change
Honeymoon




19
     Stages   of   Change
Honeymoon
                   Thrill is Gone




19
     Stages   of   Change
Honeymoon
                   Thrill is Gone
                   Lifestyle




19
     Stages   of   Change
20
Think “1st”




20
Think “1st”



          Do 1 Thing
          Make it Small
          Focus on Today
20
Talk To The Hand
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Talk To The Hand

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A presentation by Scott "Q" Marcus on how to change attitude, habits, and reduce stress by learning the key elements of attitude and how to change it or use it to one's advantage

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  • Comment: &amp;#x201C;When I get overwhelmed, I end up having to defend my position more, which leaves less time to do actual work.&amp;#x201D;
  • Comment: &amp;#x201C;When I get overwhelmed, I end up having to defend my position more, which leaves less time to do actual work.&amp;#x201D;
  • Comment: &amp;#x201C;When I get overwhelmed, I end up having to defend my position more, which leaves less time to do actual work.&amp;#x201D;
  • Comment: &amp;#x201C;When I get overwhelmed, I end up having to defend my position more, which leaves less time to do actual work.&amp;#x201D;
  • Comment: &amp;#x201C;Attitude is the REACTION to actions surrounding you.&amp;#x201D;
  • Comment: &amp;#x201C;Attitude is the REACTION to actions surrounding you.&amp;#x201D;
  • if I always do... door way
    universe will not change its rules
    If guilt &amp; shame were motivational&amp;#x2026; We&amp;#x2019;d ALL be happy, healthy, wealthy, and more successful. (baby story)
  • if I always do... door way
    universe will not change its rules
    If guilt &amp; shame were motivational&amp;#x2026; We&amp;#x2019;d ALL be happy, healthy, wealthy, and more successful. (baby story)
  • if I always do... door way
    universe will not change its rules
    If guilt &amp; shame were motivational&amp;#x2026; We&amp;#x2019;d ALL be happy, healthy, wealthy, and more successful. (baby story)
  • if I always do... door way
    universe will not change its rules
    If guilt &amp; shame were motivational&amp;#x2026; We&amp;#x2019;d ALL be happy, healthy, wealthy, and more successful. (baby story)
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • #5 - mgmt, #6 - Level of training #7 - Budget cuts
  • Symptoms: (feelings can be called primitive indicators &amp; warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators &amp; warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators &amp; warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators &amp; warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators &amp; warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators &amp; warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators &amp; warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators &amp; warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators &amp; warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators &amp; warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators &amp; warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators &amp; warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators &amp; warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators &amp; warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators &amp; warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Symptoms: (feelings can be called primitive indicators &amp; warning signs)
    1: Blame, Anger, Malaise, Sadness, Depression, Poor Health, poor performance
    2: Frustration, Sadness, Guilt, Shame, overwhelm, self doubt
    3: Lessening frustration, mental exhaustion, evangelical tendencies, projection, extreme mood change (euphoria to anger)
    4: Contentment, happiness, relaxation, puts his guard down
  • Multi-tasking: out of focus
    Get stressed when we&amp;#x2019;re out of priorities &gt; affects attitude. My priority story.
  • Multi-tasking: out of focus
    Get stressed when we&amp;#x2019;re out of priorities &gt; affects attitude. My priority story.
  • Multi-tasking: out of focus
    Get stressed when we&amp;#x2019;re out of priorities &gt; affects attitude. My priority story.
  • Multi-tasking: out of focus
    Get stressed when we&amp;#x2019;re out of priorities &gt; affects attitude. My priority story.
  • Multi-tasking: out of focus
    Get stressed when we&amp;#x2019;re out of priorities &gt; affects attitude. My priority story.
  • Multi-tasking: out of focus
    Get stressed when we&amp;#x2019;re out of priorities &gt; affects attitude. My priority story.
  • Multi-tasking: out of focus
    Get stressed when we&amp;#x2019;re out of priorities &gt; affects attitude. My priority story.
  • &lt; Activity Inspiration&gt; &lt; Execution Creation &gt;
    If we don&amp;#x2019;t believe it, we won&amp;#x2019;t hear it. (Or see it)
  • &lt; Activity Inspiration&gt; &lt; Execution Creation &gt;
    If we don&amp;#x2019;t believe it, we won&amp;#x2019;t hear it. (Or see it)
  • &lt; Activity Inspiration&gt; &lt; Execution Creation &gt;
    If we don&amp;#x2019;t believe it, we won&amp;#x2019;t hear it. (Or see it)
  • &lt; Activity Inspiration&gt; &lt; Execution Creation &gt;
    If we don&amp;#x2019;t believe it, we won&amp;#x2019;t hear it. (Or see it)
  • &lt; Activity Inspiration&gt; &lt; Execution Creation &gt;
    If we don&amp;#x2019;t believe it, we won&amp;#x2019;t hear it. (Or see it)
  • &lt; Activity Inspiration&gt; &lt; Execution Creation &gt;
    If we don&amp;#x2019;t believe it, we won&amp;#x2019;t hear it. (Or see it)
  • &lt; Activity Inspiration&gt; &lt; Execution Creation &gt;
    If we don&amp;#x2019;t believe it, we won&amp;#x2019;t hear it. (Or see it)
  • &lt; Activity Inspiration&gt; &lt; Execution Creation &gt;
    If we don&amp;#x2019;t believe it, we won&amp;#x2019;t hear it. (Or see it)
  • Comment: &amp;#x201C;most people with a bad attitude will often take steps to correct it...others choose to perpetuate it because they believe they are superior to others.&amp;#x201D;
    You cannot talk someone out of their attitude
  • Comment: &amp;#x201C;most people with a bad attitude will often take steps to correct it...others choose to perpetuate it because they believe they are superior to others.&amp;#x201D;
    You cannot talk someone out of their attitude
  • happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026;
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026;
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026;
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026;
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026;
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026;
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026;
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026;
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • happiness &gt; improved attitude &gt; behaviors &gt; results &gt; happiness&amp;#x2026;
    The easiest one to improve is my attitude.
    willpower is a result of attitude
  • Your view affects how you feel (top of skyscraper)
    Sad Mad Glad Afraid
    (&amp;#x201C;a thought that sticks&amp;#x201D;) Winco story
  • Your view affects how you feel (top of skyscraper)
    Sad Mad Glad Afraid
    (&amp;#x201C;a thought that sticks&amp;#x201D;) Winco story
  • Your view affects how you feel (top of skyscraper)
    Sad Mad Glad Afraid
    (&amp;#x201C;a thought that sticks&amp;#x201D;) Winco story
  • Your view affects how you feel (top of skyscraper)
    Sad Mad Glad Afraid
    (&amp;#x201C;a thought that sticks&amp;#x201D;) Winco story
  • Bad news - small things matter
    Good news - small things matter
  • Bad news - small things matter
    Good news - small things matter
  • Question becomes how do we move forward knowing this is as good as it gets?
  • Question becomes how do we move forward knowing this is as good as it gets?
  • Question becomes how do we move forward knowing this is as good as it gets?
  • Question becomes how do we move forward knowing this is as good as it gets?
  • Gray hair
  • Gray hair
  • Gray hair
  • Gray hair
  • Talk To The Hand

    1. 1. Scott “Q” Marcus THINspirational Speaker & Recovering 1 Perfectionist 707.442.6243 •
    2. 2. Talk to the Hand Making Attitude Work for You Scott “Q” Marcus THINspirational Speaker & Recovering 1 Perfectionist 707.442.6243 •
    3. 3. 2 Attitude Talks Verbal 7% Use of Voice 38% Non Verbal 93% 55% Albert Mehrabian [Nonverbal Communication (Chicago: Aldine-Atherton, 1972)]
    4. 4. 3
    5. 5. Honest Attitude Prayer So far today, God, I've done all right. I haven't gossiped, haven't lost my temper, haven't been greedy, grumpy, nasty, selfish, over-indulgent, or told anyone to mind their own business and stay out of mine. I'm really glad about that!… 3
    6. 6. Honest Attitude Prayer But, in a few minutes, God, I'm going to get out of bed, and from then on I'm probably going to need a lot more help. 3
    7. 7. Attitude “Complex interaction between feelings and beliefs that affect how we react to our environment.”
    8. 8. 5
    9. 9. Frustration 5
    10. 10. If I Always Do What I’ve Always Done… I’ll Always Be Where I’ve Always Been. Frustration 5
    11. 11. Your Attitude Questionnaire Results 6
    12. 12. Your Attitude Questionnaire Results 69% 6
    13. 13. Your Attitude Questionnaire Results Below Average Great 2% 18% Average 29% Pretty Good 51% 69% 6
    14. 14. Co-Worker Attitude Questionnaire Results Pretty Good 25% Below Average 31% Average 44% 25% 7
    15. 15. Attitude Cause Questionnaire Results 8
    16. 16. Attitude Cause Questionnaire Results Others’ Attitude Workload 8
    17. 17. Attitude Cause Questionnaire Results Home Life Bars are not to scale Personal Health Others’ Attitude Workload 8
    18. 18. Attitude Beliefs Questionnaire Results 9
    19. 19. Attitude Beliefs Questionnaire Results Choice 9
    20. 20. Attitude Beliefs Questionnaire Results Learned Choice 9
    21. 21. Attitude Beliefs Questionnaire Results Controllable Bars are not to scale Learned Choice 9
    22. 22. 10
    23. 23. “Action or thought done repeatedly - without analysis - in order to simplify or ease one’s life.” 10 Habits
    24. 24. > > > Competence > > > 1. Unconscious Incompetence “Oblivious” < < < Consciousness < < < 10 Habits
    25. 25. > > > Competence > > > 2. Conscious 1. Unconscious Incompetence Incompetence “Aware” “Oblivious” < < < Consciousness < < < 10 Habits
    26. 26. 3. Conscious Competence > > > Competence > > > “Learning” 2. Conscious 1. Unconscious Incompetence Incompetence “Aware” “Oblivious” < < < Consciousness < < < 10 Habits
    27. 27. 3. Conscious 4. Unconscious Competence Competence > > > Competence > > > “Learning” “Skilled” 2. Conscious 1. Unconscious Incompetence Incompetence “Aware” “Oblivious” < < < Consciousness < < < 10 Habits
    28. 28. STRESS ZONE 3. Conscious 4. Unconscious Competence Competence > > > Competence > > > “Learning” “Skilled” 2. Conscious 1. Unconscious Incompetence Incompetence “Aware” “Oblivious” < < < Consciousness < < < 10 Habits
    29. 29. 11
    30. 30. 11 Stress Symptoms
    31. 31. Negative Thinking Lack of Motivation Health Problems Poor Decision Making 11 Stress Symptoms
    32. 32. 11 Stress Symptoms
    33. 33. 12
    34. 34. Movement 12
    35. 35. Movement 12
    36. 36. Movement Logical Emotional Physical Spiritual 12
    37. 37. Movement Logical Emotional Physical Spiritual 12 <<<<Change
    38. 38. Movement Logical Emotional Physical Spiritual 12 <<<<Change
    39. 39. 13
    40. 40. “Badatude People” are more used to it than you are. Attitude Contagion 13
    41. 41. 14
    42. 42. The Cycle ATTITUDE! 14
    43. 43. The Cycle ATTITUDE! Behavior 14
    44. 44. The Cycle Result ATTITUDE! Behavior 14
    45. 45. The Cycle Result ATTITUDE! Behavior 14
    46. 46. The Cycle Result ATTITUDE! Un bre ak abl eL ink Behavior 14
    47. 47. 15
    48. 48. I bet living in a nudist colony takes all the fun out of Halloween. -Age 13 Example 15
    49. 49. 16
    50. 50. The Zebra Rule 16
    51. 51. It is virtually impossible to “drop” a habit. You must replace it with a counterproductive one. The Zebra Rule 16
    52. 52. It is virtually impossible to “drop” a habit. You must replace it with a counterproductive one. The Zebra Rule 16
    53. 53. 17
    54. 54. The Problem: • Fear • Force • Pain 17 Inertia of Change
    55. 55. 17 Inertia of Change
    56. 56. 18
    57. 57. Solutions! ★ Slower is Faster Than Never ★ Success Is MTTN ★ Small Steps Done Repeatedly 18 ★ Don’t Show Your BIG BUT
    58. 58. 19
    59. 59. 19 Stages of Change
    60. 60. Honeymoon 19 Stages of Change
    61. 61. Honeymoon Thrill is Gone 19 Stages of Change
    62. 62. Honeymoon Thrill is Gone Lifestyle 19 Stages of Change
    63. 63. 20
    64. 64. Think “1st” 20
    65. 65. Think “1st” Do 1 Thing Make it Small Focus on Today 20

    ×