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Short, Valuable Messages
Joseph Colangelo | Steven Swan
        November 2012
Gramicon gives online messages real value,
helping people cut through the noise and
clutter of their inbound messages and earn the
attention of anyone.
Online messages have no inherent value, so it’s hard to
            get attention from non-acquaintances



                                                  Gramicon

Communicate Privately to Friend   ✓       ✓

 Communicate with a Stranger          ✓       ✓      ✔

 Publish Public Communication         ✓   ✓

  Mass Communication with a
                                  ✓   ✓   ✓          ✔
          Group
Demonstrate Value of Message                  ✓      ✔
      Incentivize a Reply                            ✔
Add value to messages,
           Incentivize reading and responding


                                              Recipient replies to
                       Recipient previews
Sender attaches a                             message, Sender
                         message and
virtual currency to                            gives feedback
                       decides to claim or
    a message                                  rating based on
                            discard
                                                   response


Market mechanism:      Recipient determines   Feedback rating lets
Sender has to decide   if reading and         recipient command a
how much to spend      responding is worth    better price for
on recipient’s         the sender’s price     responsiveness
attention
Traditional Messages               Online Messages




   Telegrams: brief & urgent       Twitter & Facebook: brief,
                                   urgent, non-private



    Mail: private & personal       Email: private and personal


                                   When everything is free, how
   Overnight: private & valuable   do you demonstrate value?



            E-mail made messages free
Now there’s a missing market: the valuable message
Many have identified the problem
• Mike Arrington wrote about email overload on TechCrunch in 2008
• Paul Graham wrote an essay about solving email overload in March
  of 2012, called it a “frighteningly ambitious […] billion dollar idea”
• Pranav Dharma wrote a blog post in July 2012 that posited a
  hypothetical solution very similar to Gramicon’s business model


Other platforms have approached the solution
• Sanebox, OtherInbox help filter emails
• Centmail, Attn.me tried a “paid-email” solution
• LinkedIn’s InMail uses a value-based message in a narrow sense,
  doesn’t pass value to recipient

GRAMICON WILL BE A LEAN FIRST MOVER – SPEED IS CRUCIAL
Our customers communicate via the internet


      1 B Users
                    $ 3.28 B
TAM   $3.28 ARPU



SAM
      510 M Users
      $3.28 ARPU
                    $ 1.68 B

      250 M Users   $ 820 M
SOM   $3.28 ARPU


                    *Displayed as potential annual revenue
Q2 2012                  Q4 2012                    Q1 2013
•   Messaging system     •   Charities          •   Professional redesign
•   Attach credits       •   Auto-donations     •   Open API
•   Inbox auto-sorted    •   Charity badges     •   Metrics
•    Create replies      •   User Profiles      •   Charts




        Q3 2012                   Q4 2012                  Q2+ 2013
•   Reviews              •   Mass messaging     •   Site-wide redesign
•   Ratings              •   Intro Video        •   Professional rebranding
•   Mailers              •   Blog
•   Stripe (Payments)    •   Personnel Blurbs
•   Email Confirmation
•   Front end redesign
Gramicon sells virtual credits


                      Willing to pay for quality impressions
    Mass              to selected demographics
   Marketer


                      Wants to connect with new people
 Active User          Enjoys increasing his ranking
                      Will pay for credits



                      Uses Gramicon occasionally
Casual User           Doesn’t pay for credits
                      Builds a reputation
Gramicon gains critical mass by incentivizing popular
        people to promote their profiles to fans

      Channel                                       Details

                         Access to over 100 million fans
Sponsored Tweets
                         Pay flat fee for celebrities to join and share profiles

Black Sheep Media        Arianna Garande, Paris Hilton, over 40 other celebrities
Group                    Pay CEO $0.25 per credit

                         $0.30 per credit if twitter profile includes Gramicon profile
Individual Celebrities
                         $0.10 per credit otherwise

Charities                Charities promote profiles to increase credit revenue
Tweet

                     “Wanna Talk? Message me on
                     Gramicon.com and I will personally
                     reply! Gramicon: Sponsored
                     Conversations http://spon.tw/t1yENA”

                                  Response

                                 1279 clicks

                              412 new members

                              211 messages sent
 Christi Lukasiak
@DanceMomChristi                 3 purchases
Followers: 217,602
                        Customer Acquisition
                            Cost: $1.08
Joe Colangelo          Steve Swan
  U.C. Berkeley           West Point
United States Navy    United States Army
 TroopSwap.com         Wharton MBA ’14
Booz Allen Hamilton
BALANCE
• Gramicon’s only accounting asset is its cash on hand: $ 4,000
• Gramicon has no liabilities
• Gramicon is wholly owned by three equity partners, with the CEO in majority


INCOME AND CASH FLOW

•   Gramicon has been operating since 1 August 2012
•   Initial capitalization was $13,000 from equity sales to partners
•   No significant revenues to date (less than $10 during live beta testing)
•   Expenses to date:
      • $ 6,000 towards product development
      • $ 2,000 towards business development
      • $ 1,000 towards general and administrative



     Our approach is lean, and our results have been been efficient.
(In thousands)


                       Q1        Q2          Q3       Q4        Q5      Q6

Salaries/Personnel   $69.00    $76.00     $76.00    $87.00    $87.00   $87.00

Legal/Insurance      $21.90     $1.90      $1.90     $1.90     $2.00   $2.00


Hosting/Add-ons       $1.80     $1.80      $1.80     $1.80     $1.80   $1.80

Advertising          $27.00    $48.00     $60.00    $90.00    $90.00   $90.00

Rent/Utilities        $5.10     $5.10      $5.10     $7.10     $7.10   $7.10

Travel/Incidentals    $3.80     $3.80      $3.80     $3.80     $3.80   $3.80

Total                $128.60   $136.60    $148.60   $191.60   $191.70 $191.70
Investment amount
• $1.5MM in cash


                          Investors Receive
• Minority voting seat on Gramicon board
• Convertible note for purchase of shares with 25% discount at
  subsequent liquidity event
   • 10% interest earned beginning 6 months following investment


                   Alternatives to VC fundraising:
• Continued bootstrap
• Equity based crowd-funding
• Family and Friend seed round
Tweet

                     “Wanna Talk? Message me on
                     Gramicon.com and I will personally
                     reply! Gramicon: Sponsored
                     Conversations http://spon.tw/t1yENA”

                                  Response

                                 1279 clicks

                              412 new members

                              211 messages sent
 Christi Lukasiak
@DanceMomChristi                 3 purchases
Followers: 217,602
                        Customer Acquisition
                            Cost: $1.08

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Earn Attention and Communicate Value with Short Online Messages

  • 1. Short, Valuable Messages Joseph Colangelo | Steven Swan November 2012
  • 2. Gramicon gives online messages real value, helping people cut through the noise and clutter of their inbound messages and earn the attention of anyone.
  • 3. Online messages have no inherent value, so it’s hard to get attention from non-acquaintances Gramicon Communicate Privately to Friend ✓ ✓ Communicate with a Stranger ✓ ✓ ✔ Publish Public Communication ✓ ✓ Mass Communication with a ✓ ✓ ✓ ✔ Group Demonstrate Value of Message ✓ ✔ Incentivize a Reply ✔
  • 4. Add value to messages, Incentivize reading and responding Recipient replies to Recipient previews Sender attaches a message, Sender message and virtual currency to gives feedback decides to claim or a message rating based on discard response Market mechanism: Recipient determines Feedback rating lets Sender has to decide if reading and recipient command a how much to spend responding is worth better price for on recipient’s the sender’s price responsiveness attention
  • 5. Traditional Messages Online Messages Telegrams: brief & urgent Twitter & Facebook: brief, urgent, non-private Mail: private & personal Email: private and personal When everything is free, how Overnight: private & valuable do you demonstrate value? E-mail made messages free Now there’s a missing market: the valuable message
  • 6. Many have identified the problem • Mike Arrington wrote about email overload on TechCrunch in 2008 • Paul Graham wrote an essay about solving email overload in March of 2012, called it a “frighteningly ambitious […] billion dollar idea” • Pranav Dharma wrote a blog post in July 2012 that posited a hypothetical solution very similar to Gramicon’s business model Other platforms have approached the solution • Sanebox, OtherInbox help filter emails • Centmail, Attn.me tried a “paid-email” solution • LinkedIn’s InMail uses a value-based message in a narrow sense, doesn’t pass value to recipient GRAMICON WILL BE A LEAN FIRST MOVER – SPEED IS CRUCIAL
  • 7. Our customers communicate via the internet 1 B Users $ 3.28 B TAM $3.28 ARPU SAM 510 M Users $3.28 ARPU $ 1.68 B 250 M Users $ 820 M SOM $3.28 ARPU *Displayed as potential annual revenue
  • 8. Q2 2012 Q4 2012 Q1 2013 • Messaging system • Charities • Professional redesign • Attach credits • Auto-donations • Open API • Inbox auto-sorted • Charity badges • Metrics • Create replies • User Profiles • Charts Q3 2012 Q4 2012 Q2+ 2013 • Reviews • Mass messaging • Site-wide redesign • Ratings • Intro Video • Professional rebranding • Mailers • Blog • Stripe (Payments) • Personnel Blurbs • Email Confirmation • Front end redesign
  • 9. Gramicon sells virtual credits Willing to pay for quality impressions Mass to selected demographics Marketer Wants to connect with new people Active User Enjoys increasing his ranking Will pay for credits Uses Gramicon occasionally Casual User Doesn’t pay for credits Builds a reputation
  • 10. Gramicon gains critical mass by incentivizing popular people to promote their profiles to fans Channel Details Access to over 100 million fans Sponsored Tweets Pay flat fee for celebrities to join and share profiles Black Sheep Media Arianna Garande, Paris Hilton, over 40 other celebrities Group Pay CEO $0.25 per credit $0.30 per credit if twitter profile includes Gramicon profile Individual Celebrities $0.10 per credit otherwise Charities Charities promote profiles to increase credit revenue
  • 11. Tweet “Wanna Talk? Message me on Gramicon.com and I will personally reply! Gramicon: Sponsored Conversations http://spon.tw/t1yENA” Response 1279 clicks 412 new members 211 messages sent Christi Lukasiak @DanceMomChristi 3 purchases Followers: 217,602 Customer Acquisition Cost: $1.08
  • 12. Joe Colangelo Steve Swan U.C. Berkeley West Point United States Navy United States Army TroopSwap.com Wharton MBA ’14 Booz Allen Hamilton
  • 13. BALANCE • Gramicon’s only accounting asset is its cash on hand: $ 4,000 • Gramicon has no liabilities • Gramicon is wholly owned by three equity partners, with the CEO in majority INCOME AND CASH FLOW • Gramicon has been operating since 1 August 2012 • Initial capitalization was $13,000 from equity sales to partners • No significant revenues to date (less than $10 during live beta testing) • Expenses to date: • $ 6,000 towards product development • $ 2,000 towards business development • $ 1,000 towards general and administrative Our approach is lean, and our results have been been efficient.
  • 14. (In thousands) Q1 Q2 Q3 Q4 Q5 Q6 Salaries/Personnel $69.00 $76.00 $76.00 $87.00 $87.00 $87.00 Legal/Insurance $21.90 $1.90 $1.90 $1.90 $2.00 $2.00 Hosting/Add-ons $1.80 $1.80 $1.80 $1.80 $1.80 $1.80 Advertising $27.00 $48.00 $60.00 $90.00 $90.00 $90.00 Rent/Utilities $5.10 $5.10 $5.10 $7.10 $7.10 $7.10 Travel/Incidentals $3.80 $3.80 $3.80 $3.80 $3.80 $3.80 Total $128.60 $136.60 $148.60 $191.60 $191.70 $191.70
  • 15. Investment amount • $1.5MM in cash Investors Receive • Minority voting seat on Gramicon board • Convertible note for purchase of shares with 25% discount at subsequent liquidity event • 10% interest earned beginning 6 months following investment Alternatives to VC fundraising: • Continued bootstrap • Equity based crowd-funding • Family and Friend seed round
  • 16. Tweet “Wanna Talk? Message me on Gramicon.com and I will personally reply! Gramicon: Sponsored Conversations http://spon.tw/t1yENA” Response 1279 clicks 412 new members 211 messages sent Christi Lukasiak @DanceMomChristi 3 purchases Followers: 217,602 Customer Acquisition Cost: $1.08

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