Monetizing Social Games - RockYou at GDC

Monetizing Social Games
      Lisa Marino, Chief Revenue Officer
                      lisa@rockyou.com
Agenda

1) Making A Good Game

2) Network Effect

3) Engagement

4) Arbitrage

5) The Future of Monetization

6) Questions
Why Social Gaming is Succeeding
 Fast Paced Environment Cutting Edge Ideas
 Tools and information lead to better
  understanding.
 Under-monetized International Reach
 Convert Non-Gamers to Casual Gamers
  – Nintendo Wii
The Secret Sauce: DAUs are Everything!

                                      • Reach/Virality
                                      • User acquisition
Key Threshold:                        • Re-engagement
 .2 DAU/MAU                             strategies



                         Network
                          Effect




                                                  • Feature
• ARPU                                              Releases
             Arbitrage             Engagement     • Competition
• K factor
                                                  • Friends help
                                                    users advance
Network Effect: DAU Growth and
Rengagement
With Notifications going away, expect K Factor <.7

 User
 Acquisition/Reengagement   Key Thresholds
 Channel
 Feed Posts                 • 3 FB users should click on every
                              feed post created

 Requests                   • Focus request on friends already
                              in game
                            • Expect a 70% CTR on requests if
                              friend already in game

 Book Marks                 • Expect 20% of DAUs to enter
                              through bookmarks
Engagement: What Have You Done for Me
Lately?
  5 weekly releases:
  3 content, 1 viral event, 1 game play feature
Engagement: Competition Rules

• Create competition
  among friends using
  visible metrics

   • Friend Walls
   • Customization
   • Player vs. Player
     engagments
Engagement: Get Friends To Help

• Increase Re-
  engagement rates by
  sending requests
  calling friends for
  help
                          Castle Age
• All Users helping get
  the prize
Engagement: How To Engage Your Users
 6 Basic Strategies of Keeping Your Users
  –   Collecting
  –   Decorating
  –   Friendship/Collaboration
  –   Exploring
  –   Caring
  –   Competition
Arbitrage: Where Monetization is Coming
From


 Users


   User-Initiated
   Actions

     User-
     Participation
Arbitrage: Is Your Game Monetizing Well?
   Measure on Revenue/1,000 DAU’s
   Best Monetizing Apps $100+/1,000 DAU’s
   On Average, Apps Monetize $10-30/1,000 DAU’s
   $30+/1,000 DAU’s  On the right track
Arbitrage: Keys To Monetization

                              Drama




         Individuality                    Friendship/Love




                           Keys to
                         Monetization

          Gambling                         Competition




                            Collections
Arbitrage: Understand Your Economy


 Keep economies fluid
 Make currencies
  valuable
 Let users decide how
  to acquire currency
  and advancement
 Sources and Sinks
Arbitrage: Know Your Key Demographic
 Focus Tools on Your Primary Users
   – Geography
   – Age
   – Gender
   – Time Of Week
   – Time Of Day
Arbitrage: Direct Payments
 1-3% of DAU’s Are Paying Customers
 Payment Methods Biased to Default Method.
  – Usually Defaulted to Best Converting Method.



       Offers
        15%
   Credit       PayPal
   Card          60%
   25%
Arbitrage: Capitalize On Your Existing
Consumers
 Entice Users to Re-Purchase Premium Currency
 Conversion Rates for Repeat Consumers are
  Higher.
 >50% of Total Revenue Should be Repeat
  Consumers




1st            2nd   30-40%of
                     Purchases
Arbitrage: Difference Makers in Offers Walls



                                  Surveys




    Local Strategy
Future of Monetization: Expand the Digital
Goods Pie
Increase a game’s digital
goods monetization rate
from 3% to 25%
Future of Monetization: Advertising
Why Advertising will be Successful
 Games have huge user bases so brand need to
  be there
 Users want to level up and not pay for it
 Expands Monetization rates of user base
 Safe and Clean Advertising Environment
Future of Monetization: In Game Case
Study


                            • Customized and controlled
                              Brand Experience

                            • Cost Per Engagement
                              Model

                            • In Game converts as high
                              as 50% of opt in users

                            • Highest CPMs of all
                              monetization tools
Conclusion




             Questions?
Lisa Marino
Chief Revenue Officer
   lisa@rockyou.com
1 of 22

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Monetizing Social Games - RockYou at GDC

  • 1. Monetizing Social Games Lisa Marino, Chief Revenue Officer lisa@rockyou.com
  • 2. Agenda 1) Making A Good Game 2) Network Effect 3) Engagement 4) Arbitrage 5) The Future of Monetization 6) Questions
  • 3. Why Social Gaming is Succeeding  Fast Paced Environment Cutting Edge Ideas  Tools and information lead to better understanding.  Under-monetized International Reach  Convert Non-Gamers to Casual Gamers – Nintendo Wii
  • 4. The Secret Sauce: DAUs are Everything! • Reach/Virality • User acquisition Key Threshold: • Re-engagement .2 DAU/MAU strategies Network Effect • Feature • ARPU Releases Arbitrage Engagement • Competition • K factor • Friends help users advance
  • 5. Network Effect: DAU Growth and Rengagement With Notifications going away, expect K Factor <.7 User Acquisition/Reengagement Key Thresholds Channel Feed Posts • 3 FB users should click on every feed post created Requests • Focus request on friends already in game • Expect a 70% CTR on requests if friend already in game Book Marks • Expect 20% of DAUs to enter through bookmarks
  • 6. Engagement: What Have You Done for Me Lately? 5 weekly releases: 3 content, 1 viral event, 1 game play feature
  • 7. Engagement: Competition Rules • Create competition among friends using visible metrics • Friend Walls • Customization • Player vs. Player engagments
  • 8. Engagement: Get Friends To Help • Increase Re- engagement rates by sending requests calling friends for help Castle Age • All Users helping get the prize
  • 9. Engagement: How To Engage Your Users  6 Basic Strategies of Keeping Your Users – Collecting – Decorating – Friendship/Collaboration – Exploring – Caring – Competition
  • 10. Arbitrage: Where Monetization is Coming From Users User-Initiated Actions User- Participation
  • 11. Arbitrage: Is Your Game Monetizing Well?  Measure on Revenue/1,000 DAU’s  Best Monetizing Apps $100+/1,000 DAU’s  On Average, Apps Monetize $10-30/1,000 DAU’s  $30+/1,000 DAU’s  On the right track
  • 12. Arbitrage: Keys To Monetization Drama Individuality Friendship/Love Keys to Monetization Gambling Competition Collections
  • 13. Arbitrage: Understand Your Economy  Keep economies fluid  Make currencies valuable  Let users decide how to acquire currency and advancement  Sources and Sinks
  • 14. Arbitrage: Know Your Key Demographic  Focus Tools on Your Primary Users – Geography – Age – Gender – Time Of Week – Time Of Day
  • 15. Arbitrage: Direct Payments  1-3% of DAU’s Are Paying Customers  Payment Methods Biased to Default Method. – Usually Defaulted to Best Converting Method. Offers 15% Credit PayPal Card 60% 25%
  • 16. Arbitrage: Capitalize On Your Existing Consumers  Entice Users to Re-Purchase Premium Currency  Conversion Rates for Repeat Consumers are Higher.  >50% of Total Revenue Should be Repeat Consumers 1st 2nd 30-40%of Purchases
  • 17. Arbitrage: Difference Makers in Offers Walls Surveys Local Strategy
  • 18. Future of Monetization: Expand the Digital Goods Pie Increase a game’s digital goods monetization rate from 3% to 25%
  • 19. Future of Monetization: Advertising Why Advertising will be Successful  Games have huge user bases so brand need to be there  Users want to level up and not pay for it  Expands Monetization rates of user base  Safe and Clean Advertising Environment
  • 20. Future of Monetization: In Game Case Study • Customized and controlled Brand Experience • Cost Per Engagement Model • In Game converts as high as 50% of opt in users • Highest CPMs of all monetization tools
  • 21. Conclusion Questions?
  • 22. Lisa Marino Chief Revenue Officer lisa@rockyou.com