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So What Are Your
Options in 2020?
Your speakers
Sarah-Kate
Roberts
Director of Annual Giving
Birmingham-Southern College
Patty
Ruland
Senior Mobile Solutions Consultant
Train by Cell
About Engage by Cell
● Cloud-based, no downloads
● 14 years in business
● Work extensively with HR,
workforce development,
nonprofits, museums, associations,
and more
● 4,000 clients in 10 countries
Our clients
American Lung
Association
Birmingham-Southern
College
Bloomberg CertaPro Painters Deloitte
Firekeepers
Casino Hotel
GAF Goodwill Kimberly-Clark Mary Kay Michelin
Middlesex County
Workforce
Development
NYC Health
Hospitals
San Diego State
University
Smithsonian
Institute
Texas Chamber of
Commerce Executives
UnionBank
We offer
two platforms
Mobile
web authoring
Text
messaging
Mobile web platform
● Build mobile sites that feel like
an app without a download
● Create custom content
that can be accessed 24/7
on any device
● Generate quizzes, polls, and
leaderboards to increase
learning retention
Mobile donate
● Customizable templates
● Any $ amount
● Customizable donation buttons
● Donors can share on
social media
● Automatically send receipts
and thank you messages
● Charged to credit card/Paypal
● Recoup credit card
transaction fees
● No eligibility requirements
● One-time OR recurring donation
● Use our donation page or yours
Text messaging is
the most popular form of
communication today
Mobile adoption
statistics
● 96% of Americans
now own a cellphone
● 81% of Americans
own smartphones
(up from 35% in 2011)
● One-in-five American adults
are “smartphone-only”
Source: https://www.pewresearch.org/internet/fact-sheet/mobile/
Time for a quick history lesson
How did we get here?
Pony Express Direct Mail
Phone Calls &
Telemarketing
Email
Most common
form of business
communication
today
Email open rates are
below 20% and text open
rates are above 90%
Well, here’s the truth….
Text messages
are IMPOSSIBLE
not to look at
Text message
engagement is a practical
guarantee that your
message will be read
Why people
love texting
● Immediate
● Digestible
● Personal
● Addictive
(96% open rate)
Make the most out of
your text messaging
● Inbound Texting:
People text in to
join a list
● Outbound Texting:
Schedule texts to
various lists by
calendar date
● Text Chat:
Instantly engage
with anyone in a
one-on-one
text chat
● MMS Chat:
Text a fun GIF
or photo
Common uses
● Human Resources
● Recruiting
● Onboarding
● Benefits
● Training
● Corporate communication
● Outbound marketing
● Visitor/member
engagement
● Questions and polls
● Fundraising
● Workforce development
● Alerts
Internal External
About
Birmingham-
Southern College
What problems are you
solving with text messaging?
Alumni relations
Donor relations
Insert MMS of
Forward Ever Day
Student relations
Share event
updates
Holiday greetings
How easy
was it to set up?
How easy
is it to push out messages?
Easy access reporting and analytics
What has the reaction
been from your recipients?
How easy has Engage by
Cell been to work with?
Your Hosts
Patty
Ruland
Senior Solutions Consultant
Engage by Cell
info@engagebycell.com (415) 615-0150
Sarah-Kate
Masters Roberts
Director of Annual Giving
Birmingham-Southern College

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