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SAFEGUARDING
Image: Alexis Huguet/Oxfam
Page 2
SAFE SPACE
To help everyone to get the most out of this
experience, there are a few basic rules that all
trainers and participants are asked to follow:
• RESPECT each other’s opinions
• Be prepared to CHALLENGE opinions and have your own
opinions challenged in a constructive and respectful
manner
• Maintain ANONYMITY when discussing experiences
• All discussions within this training are CONFIDENTIAL
LEARNING
AGREEMENT
Be curious
Time Out
Participate
Facilitator Role
✔Be clear & concise
✔Efficient!
Participant Role
✔Be present
✔Participate
Page 4
WHAT IS SAFEGUARDING?
In groups discuss – Draw
1. What do you understand by safeguarding?
2. Why is safeguarding important?
3. Who is responsible for safeguarding?
-
WHAT THIS COURSE
IS ABOUT
Safeguarding:
Safeguarding is about protecting children and adults from harm within our
programmes and activities. This includes the prevention of exploitation and
abuse as well as any harm caused by our failure to take reasonable care.
In its broadest sense it is also about ensuring that those who represent our
organisation do not engage in behaviours that abuse or exploit others in any
setting.
It brings together Child Protection, PSEA and Sexual Harassment against
Staff.
Page 6
WHAT IS SAFEGUARDING
Safe programming,-safe to participate
that our programs do not: cause harm to
people or undermine values, standards
& norms that underpin our work & we
analyse monitor & manage risk
Safe from others –Dedicated
staff working on programs to
improve safety for civilians in
conflict & crisis situations
including: facilitate referrals
for survivors of Violence to
emergency and Protection
services: Community based
protection & advocacy &
campaigning
Safeguarding-safe from us: A
set of procedures , measures
and practices that ensure
WEA upholds its commitment
to prevent, respond, &
protect individuals from
SEAH & child abuse
Page 7
WHAT IS SAFEGUARDING?
* Protection from Sexual Exploitation and Abuse
* Child & Vulnerable Adult Safeguarding
Survivors can include anyone we meet through our work.
Safeguarding is about preventing and
responding to all allegations of sexual
misconduct (including sexual exploitation
and abuse), Child Abuse and Vulnerable
Adult abuse carried out by staff or those
working on our behalf against our
beneficiaries, staff, volunteers, partners,
suppliers or supporters.
Intersectionality
8
economics
class
culture
ability
ethnicity
spirituality
rac
e
gender
age
religion
appearance
education
Geography
sexuality
Power and vulnerability
Page 9
WHY IS SAFEGUARDING IMPORTANT?
We know
that abuse
and
exploitation
in all its
forms is a
reality
It is our
responsibility
to everyone we
work with to
face up to this
reality and
confront it
Clear
commitment to
Safeguarding
from Senior
leadership
Community
and beneficiary
wellbeing
Funding
Safe
programming
WEA
reputation
Trust in
WEA
Staff
Wellbeing
Page 10
THE COST OF GETTING IT WRONG
To the Survivor
• Significant emotional and physical distress and injury
• Risk of rejection from family/ community and additional harm
• Risk of unwanted pregnancy and sexually transmitted infection
• Irreparable psychological harm
• Loss of confidence in reporting mechanisms
To the Community
• Loss of confidence in WEA
leading to lack of engagement or
rejection of WEA staff/projects
• Communities lose much needed
support
• Loss of confidence in reporting
mechanisms and disempowers
communities
To the Organisation
• High staff turnover
• Retaliation against personnel
• Withdrawl of funding
• Significant reputational loss
• Significant impact’s on ability to
deliver it’s programs
The costs of getting it wrong can be irreparable – PREVENTION IS KEY
THE RIGHT TO SAY ‘NO’
11
VIEWING EXERCISE
What is consent?
Tea as Consent:
https://www.youtube.com/watch?v=pZwvrxV
avnQ
DEFINITIONS
PREVENTION OF SEXUAL
EXPLOITATION AND ABUSE
Page 13
Sexual Harassment Sexual Exploitation Sexual Abuse
Any unwelcome
sexual advance
whether verbal or
physical.
Taking advantage of
someone’s
vulnerability for
sexual purposes;
often an exchange.
Using power to
force or coerce sex
or sexual acts.
Sexual Harassment, Exploitation and Abuse (SHEA)
Sexual Exploitation and Abuse (SEA)
GENDER-BASED VIOLENCE
Sexual Misconduct
KEY TERMS | SHEA
Power
&
Trust
&
Ability to
say no
Reference: One Oxfam PSEA
Policy
Page 14
SEXUAL HARASSMENT
Sexual Harassment is a form of sexual misconduct
Un-wanted conduct of a sexual nature - both men and women can be
victims/survivors
It can take many forms, including:
Sexual Attention becomes Sexual Harassment if:
• It is Persistent AND/OR
• Perpetrator(s) should have known the behavior would be seen as
unacceptable AND/OR
• Recipient made it clear the behavior is offensive
NON VERBAL VERBAL PHYSICAL
Page 15
• (Attempted) exchange of sexual favours for goods/services
• Possibly associated pregnancies
• Requests for phone numbers or after-hour visits by distribution
officers, camp managers, service providers.
• Child abuse
• Rumours/allegations of inappropriate relationships with beneficiaries
– including false promises of marriage.
• Sexual harassment (comments, text messages, etc.)
• (Attempted) sexual assault/rape (not as common)
• Forced prostitution, survival sex, prostitution rings, human
trafficking.
• Rumours! (ex. The women were wearing lipstick to the food
distribution.)
15
TYPES OF COMPLAINTS
Page 16
Unwanted
conduct of
a sexual
nature
Pattern of
behaviour
Can occur
between
persons of
the same
or different
gender
Both men
and women
can target
others and
be targeted
Verbal,
non-verbal,
or physical
In the
workplace
or in
connection
with work
KEY TERMS | SEXUAL HARASSMENT
Page 17
Abuse of a position of power, vulnerability
or trust for sexual purposes.
It is very often in the form of an exchange
E.g.: Sexual favors in exchange for food,
shelter, medicine, employment, or money
It can be misunderstood as consensual
by both children and adults.
A person who is in a vulnerable situation or
in desperate need of something is often not
in a position to consent to sexual activity
with someone powerful or someone with
access to much needed resources
Sexual exploitation
17
KEY TERMS | SEXUAL EXPLOITATION
Page 18
Sexual abuse means using
power and/or authority to
coerce or force someone
into sex or sexual acts.
This can include rape,
sexual acts, or
inappropriate touching
under coercive
conditions.
Sexual activity with a child
(a person under the age of
18) is considered sexual
abuse.
Children are not in a
position to consent or to
say no.
KEY TERMS | SEXUAL ABUSE -means the actual or threatened
physical intrusion of a sexual nature, whether by force or under
unequal or coercive conditions.
DEFINITIONS & EXAMPLES –
CHILD / ADULTS WHO ARE
VULNERABE ABUSE
Physical Abuse
Actual or likely
physical injury,
such as hitting,
kicking or shaking,
throwing, burning,
etc.
Can also be an
omission or the
failure to protect.
Emotional Abuse
Occurs when a
child’s
developmental
need for affection,
approval,
consistency and
security are not
met, e.g.
conditional
parenting,
exposure to
violence,
emotional
unavailability of
parent/carer.
Refers to persistent
failure to meet a
child’s physical
and/or
psychological
needs, e.g. where a
child suffers
significant harm or
impairment of
development by
being deprived of
food, clothing,
warmth, hygiene,
health care.
Occurs when a
person uses a child
for gratification or
sexual arousal, e.g.
sexual intercourse,
molesting,
prostitution.
Neglect Sexual Abuse
Page 20
ADULT SAFEGUARDING EXAMPLES
PSEA Examples
• A recruiter making sexual advances towards a woman
applying for a job
• A staff at a distribution centre asking a beneficiary her
phone number and address and permission to visit her at
night in exchange of extra/access aid
• A staff sending pictures of a sexual nature to another staff
through Whatsapp
• Drisciminatory jokes against a particular staff based on the
gender or sexual preferences
• An C.volunteer sexually abusing someone in the
community because they are in a position of power
The facilitator (from a partner
organisation) in a ‘Child Safe Space’
slaps a child for misbehaving.
ABUSE OR NOT ABUSE?
FLIP CHART
During a community meeting, the
organisers put the children into a
separate room away from their
parents so they do not disturb the
discussions.
A girl age 16 makes sexual
advances towards a staff member.
The staff member responds to these
advances and both become very
close. When they are alone the staff
member fondles her in an
affectionate way. The girl consents
to this.
An adult in her 50’s is supported to by an
NGO to start her own business doing
laundry and repairs. An NGO manager
sends her family laundry to this lady each
week (at least 3 bags) and does not pay
and comments ‘sure you can put these in
when doing other laundry’.
.
A male manager slaps a female staff
member on the bottom as she leaves a
meeting
For each scenario:
1) Is this abuse / exploitation?
2) If so what type / how?
3) Impact on person, others, organisation?
Page 22
WHAT IS A “CHILD”?
Below what age is someone considered a “Child”
under Oxfam policy?
ANYONE under the age of 18
is classed as a CHILD
as defined by the Convention on the Rights of
the Child.
Any abuse or exploitation (as
defined on the previous slide)
involving anyone under the
age of 18 is CHILD ABUSE/
EXPLOITATION
Page 23
Child safeguarding
Child Safeguarding refers to the set of policies,
procedures and practices that an organisation takes to
make sure its staff, programs and operations are safe
for children who enter in contact with the organisation
from all forms of abuse.
Group Work: Forms and types AE
Page 24
FORMS OF
CHILD ABUSE
AND
EXPLOITATION
Physical
Abuse
Emotional
Abuse
Neglect
Sexual Abuse Commercial
Sexual
Exploitation
Online Sexual
Exploitation
Online Facilitated
Sexual Abuse
Child Labour
Family
Violence Military Use
of Children
Child
Trafficking
Grooming
Child Marriage
Page 25
The following videos are available to download in the
“supporting materials” folder for this module.
• DRC Survivor of PSEA talking about her experiences
and the impact on her and her child
• Haiti survivor of PSEA talking about her experiences
and the impact on her
VIDEO RESOURCES
Page 26
CHILD SAFEGUARDING EXAMPLES
Child Safeguarding Examples
• A contractor involving children in building a
center/clinic/hospital/ school for a project
• Staff or associated personnel having transactional sex
with a child beneficiary in exchange for access to aid (sex
for food)
• Children refered to a centre where they are further
discriminated against or abused
• Staff or associated personnel using emotional or physical
violence to discipline children during a food distribution
• Photo and details of a child survivor such as name and
address shared with media or donor or among staff in a
case study
Page 27
VIDEO INTRODUCTION
Please watch the following video from Save the Children
(available in the supporting materials folder for this module)
Page 28
The 6 core principles of PSEAH
1) Sexual activity with children (persons under the age of 18) is
prohibited
2) Exchange of SEA constitute acts of gross misconduct and are
grounds for termination of employment
3) money, employment, goods, or services for sex is prohibited
4) Sexual relationships between staff and beneficiaries are
prohibited Staff members must report concerns regarding SEA
by a fellow worker.
5) Staff members, especially those in leadership positions, are
obliged to create and maintain an environment that prevents
SEA.
Page 29
CHILD SAFEGUARDING REPORTING
DOs and DON’Ts
DO Refer the Child to relevant services if this is required
DO Report immediately
DO Be confidential
DO Be as precise as possible
DO Report who, what, when, where
DON’T investigate
DON’T ask ‘why’
DON’T ask leading questions to the alleged survivor
DON’T go/talk to the alleged perpetrator
SAFEGUARDING AND
YOUR WORK
Page 31
POWER AND VULNERABILITY
HUNGRY,
THIRSTY,
ILL
SCARED, CONFUSED,
TRAUMATISED
ALONE OR
ISOLATED
NO CONTROL
RECEIVE INFORMATION
NO INCOME
GIVE ACCESS TO FOOD,
WATER, MEDECINES
WORK IN A
TEAM
PROVIDE
SUPPORT
GIVE INFORMATION
HAVE
INCOME
HAVE CAR, BADGES
LOGO, RADIO…
VULNERABILITY
(Beneficiary/
Affected
Communities)
POWER
Aid Workers
Page 32
POWER AND VULNERABILITY
As humanitarian workers, we need to be aware of the
additional risks we bring to vulnerable communities and
mitigate against those risks
Page 33
• Where is the intersection with
Safeguarding and your area of work?
• Are people proactively talking about
Safeguarding in your area of work?
• What more do you think needs to be done
to weave Safeguarding through all aspects
of WEA?
• Have there been instances where you
wish you’d known more about
Safeguarding? 33
IN GROUPS…
REPORTING
Page 35
EXERCISE – BARRIERS TO REPORTING
In your locations answer the
Following questions. You have
10 minutes
Group 1: Write down as many different reasons you can
think of why survivors may not report SEA
Group 2: Write down as many different reasons you can
think of why staff or associated people may not report
SEA
We will then discuss in plenary
Page 36
THE TIP OF THE ICEBERG
Cases which survivors
choose not to report
Cases which persons with
reporting responsibility choose
not to report
Cases which survivors don’t
know they can complain about
Cases where people don’t
know how to complain
Cases
people are
too scared
to report
Cases where
confidences
aren’t acted
upon
WE NEED TO
LOOK BENEATH
THE SURFACE
Page 37
UNDER REPORTING SUMMARY
WHY STAFF/ASSOCIATED
PERSONNEL DON’T REPORT
WHY SURVIVORS DON’T REPORT
• Fear of retaliation or stigmatisation
• Lack of information on how to
report
• Protecting the perpetrator
• Fear of not being listened to
• Fear that people will not believe
• No trust in the response
• No time to report
• No sure if it is true – doubting
• Rely on someone else to report/
Don’t want to be involved
• Personal
internalisation/acceptance
• Fear not to be listened to or
understood
• Don’t want to cause trouble for a
colleague/friend
• Victim often reluctant to disclose
sexual exploitation/abuse
• Don’t want to “re-live” the trauma
• Feelings of loyalty & shame
• May not realise it was abuse
• May think they were in control/
consenting
• May be encouraged by parents/
friends not to report
• Don’t believe they will be believed
• Afraid they will lose essential aid
• Fear of loss of reputation
• Fear of family/community reaction
• Afraid of their abuser
• Believe their abuser is immune to
punishment because of their position
Roles & Responsibilities
Senior Leadership:
∙ Responsible for the
governance and oversight of
safeguarding by ensuring
that appropriate policy and
systems are in place
∙ Ensure that there are
mechanisms in place to
ensure that all organisation
representatives are aware
of the safeguarding policy,
their responsibilities and
code of conduct
∙ Management of
safeguarding cases
Managers:
∙ Implement the safeguarding
policies and systems within
their area
∙ Ensure systems are in place
in identify and mitigate
against any potential
safeguarding risks
All staff & organisational
representatives
∙ Model and promote respectful
behaviour and act in accordance
with the Code of Conduct
∙ Promote an environment that is
open to hearing concerns
∙ Report any concerns immediately
in accordance with this policy
∙ Ensure the safeguarding messages
are communicated to staff,
organisational representatives,
programme participants and
communities
• Induction
• Regular Team Meetings
• Refresher
• All staff – understand safeguarding and reporting
• Programme Staff – risks within programming
• Human Resources / Recruiting Managers – safe recruitment
• Finance/Procurement – Consultants and suppliers
• Complaints – managing concerns and investigations
TRAINING & COMMUNICATION
Compliant Handling
ቅሬታ ምን ማለት ነው ?
• በተጠቃሚዎች፣ ሰራተኞች እና ባለድርሻ አካላት በሚሰጠው አገልግሎት ላይ ደስተኛ ያለመሆን
እና ያለመርካት ማለት ነው ፡፡
በ WE-Action ላይ ቅሬታ ሊያስነሱ
የሚችሉ ሁኔታዎች
• የድርጅቱን መተዳደሪያ ደንብ መጣስ ፤
• ለተጠቃሚዎች ተጠያቂ ያለመሆን፤
• ስርቆት፣ ጉቦና መደለያ መፈጸምና መቀበል፤
• አላስፈላጊ የሆኑ ስራዎችን/ጠባይ ማሳየት፤
• የጥቅም ግጭት፤
• የድርጅቱን ንብረት ያለአግባብና ለግል ፍላጎት መጠቀም፤
• ህግን አለማክበር፤
• ፆታዊ ትንኮሳ፤
በWE-Action አሰራር ላይ ቅሬታዎች
እንዴት ሊቀርቡ ይችላሉ
• ስም ሳይጠቅሱ በፅሁፍ በሃሳብ መስጫ ሳጥን ውስጥ በማቅረብ
• ስልክ በመደወል
• በአቅራቢያ ለሚገኙ የውሰአ ሰራተኞች በመንገር
• በፖስታ በመላክ
• ፊት ለፊት በማናገር
• ለህግ አካላት በማሳወቅ
• በፕሮጀክት ክትትልና ግምገማ ስብሰባዎች ላይ
• በውክልና ማቅረብ
ቅሬታ በምናቀርብበት ጊዜ የሚያስፈልጉ
መረጃዎች
• ስምና አድራሻ (አስፈላጊ ከሆነ)
• ከድርጅቱ ጋር ያለ ግንኙነት
• የቅሬታው አይነት
• በችግሩ ውስጥ ተሳፊ ስለነበረው የድርጅቱ ሰራተኛ
• ቅሬታውን ሊደግፉ የሚችሉ ማስረጃዎች ካሉ (Optional)
ቅሬታ ለማን እናቀርባለን ?
• በቀበሌ እና በወረዳ ደረጃ ለተቋቋሙ ኮሚቴዎች
• ሀሳብ መስጫ ሳጥን ውስጥ በማስገባት
• በድርጅቱ ውስጥ ለተቋቋመው የቅሬታ ሰሚ ኮሚቴ ሰብሳቢ
• ለድርጅቱ የበላይ አመራር አካላት (በስልክ ፤በፖስታ፤ በኢሜይል፤…)
• ለህግ አካላት
• ከድርጅቱ ጋር አብረው ለሚሰሩ የመንግስት አካላት
ቅሬታ እንዴት እንቀበላለን ?
• የተቋቋመው ኮሚቴ ወዲያውኑ እንደተቀበለ ለመቀበሉ እውቅና ይሰጣል
(በቀበሌ እና ወረዳ ደረጃ የሚገኙ ቅሬታ ሰሚ ኮሚቴ አባላት,
ከመንግስት/ቀበሌ አስተዳደር, ተጠቃሚዎች/ህብረት, የድርጅቱ ሰራተኛ
• ስለቅሬታው ምንነት ወዲያውኑ ያጣራል
• ቅሬታውን በተከታታይ ባሉት አራት ሳምንታት ውስጥ አጣርቶ ምላሽ
እንደሚሰጥ ያሳውቃል
• መዘግየት ካለም ይህንኑ ያሳውቃል
• በቅሬታ ማቅረቢያ ፎርም (ቅሬታ አቅራቢው ምን ይፈልጋል)
RECEIVING
COMPLAINTS
የቅሬታ አቀራረብና ምላሽ አሰጣጥ
ስርአት አደረጃጀት ቅደም ተከተልና
አመልካቾች
• ደረጃ 1. የቅሬታ አቀራረብና ምላሽ አሰጣጥ ስርአት በድርጅቱ የበላይ
አመራር አካላት መደገፍና አስፈላጊው የሰው ሃይል፤ የፋይናንስና የማቴሪያል
ድጋፍ ሊያገኝ ይገባዋል፡፡
• የድርጅቱ የመስክ ሠራተኞች እና አመራሮች ቁርጠኝነት
• ስራውን ለማከናወን ተገቢውን ጊዜ መመደብ
• ደረጃ 2. ለአካባቢው ተስማሚ የሆነ የቅሬታ አቀራረብና ምላሽ አሰጣጥ
ስርአት ለመመስረት የፕሮጀክት ተጠቃሚ የህብረተሰብ ክፍሎች እና አጋር
አካላት ጋር ውይይት ማድረግ፡፡
• ደረጃ 3. ድርጅቱ አስፈላጊ የሆኑ የቅሬታ አቀራረብና ምላሽ አሰጣጥ ስርአት
ለመዘርጋት የሚያስፈልጉ መመሪያዎችን ማዘጋጀት
❑የቅሬታ አቀራረብና ምላሽ አሰጣጥ መመሪያ
❑የሠራተኞች የስነ ምግባር መመሪያ
• ደረጃ 4. ለድርጅቱ ሠራተኞች የግንዛቤ ማስጨበጫ ስልጠናዎች
መስጠት
• ደረጃ 5. ከፕሮጀክት ተጠቃሚ ህብረተሰብ እና አጋር አካላት ጋር
ስርአቱ እንዴት እንደሚመሰረት ውይይት ማካሄድ፡፡
• ደረጃ 6. ቅሬታዎችን መቀበል
• ደረጃ 7. ቅሬታዎች ለድርጅቱ የደረሱ ለመሆናቸው ማረጋገጫ
መስጠት
Page 50
5 KEY PRINCIPLES OF A SURVIVOR
CENTRED APPROACH
Treat the
survivor
with dignity
Respect the
decisions of
the survivor
Ensure the
safety of the
survivor
No
discrimination
Maintain
confidentiality
Page 51
GBV REFERRAL PATHWAYS
• Medical – hospitals – CMR- PEP Kits
• Psychosocial support – Qualified psychologists, formal and informal
support systems – The church, ministries of gender, women or
social welfare, social workers, CBOs, NGOs etc trained to manage
GBV survivors
• Security – Police who are trained on GBV and handling survivors,
Gender balanced police staff, Available Special protection units or
gender and child desks at police stations where adult and child
survivors of GBV can be received in secure environment with
confidentiality: Police reporting forms easily available and do not
form barriers to access health, psychosocial support or justice
• Justice – Availability of children's or family courts, judges and
magistrates whether traditional or formal trained on human rights &
shelters
POLICIES YOU NEED TO KNOW
52
WE-Action Safeguarding policy
WE-Action Human Resource Policy and Procedural Manual
WE-Action Staff Ethics and Code of Conduct
WE-Action Complaints Handling Policy
WE-Action Information Sharing Policy
WE-Action Program Design and Team
WE-Action child and program participant safeguarding policy
WE-Action MELA policy
Page 53
END OF MODULE QUIZ
A receptionist at the entrance of a center
authorizing access to the service to a woman in
exchange of sexual favors.
A consultant recruited to document a
programme with case studies of beneficiaries
asking a woman to take off her clothes while
alone with her and forcing her to have sex
Humanitarian worker becoming friends with a
woman beneficiary and offering her some
advantages in exchange for a more “intimate”
relationship and visits at night.
A staff member of Oxfam sending emails with
sexual content to a female colleague several
times while she asked him to stop sending such
messages.
Sexual exploitation
Sexual Abuse
Sexual exploitation
Sexual harassment
Page 54
END OF MODULE QUIZ
Contractors staying overnight in a beneficiary
community and bringing women from the
community into their accommodation at night
A manager of a beneficiary committee set-up by
the project recruiting a women from the
community as a volunteer in exchange for sex
During a field visit to a remote area, a female
staff is repeatedly propositioned by a male
colleague with whom she is sharing
accommodation.
A female beneficiary being forced to engage in
sexual activity with an Oxfam member of staff
against her will
Organized sexual exploitation involving women
occurring at the hotel next to the camp and
involving partner staff and volunteers
Sexual Exploitation
Sexual exploitation
Sexual harassment
Sexual abuse
Sexual exploitation and
abuse
Page 55
Q&A

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Self help group formation, effectiveness

  • 2. Page 2 SAFE SPACE To help everyone to get the most out of this experience, there are a few basic rules that all trainers and participants are asked to follow: • RESPECT each other’s opinions • Be prepared to CHALLENGE opinions and have your own opinions challenged in a constructive and respectful manner • Maintain ANONYMITY when discussing experiences • All discussions within this training are CONFIDENTIAL
  • 3. LEARNING AGREEMENT Be curious Time Out Participate Facilitator Role ✔Be clear & concise ✔Efficient! Participant Role ✔Be present ✔Participate
  • 4. Page 4 WHAT IS SAFEGUARDING? In groups discuss – Draw 1. What do you understand by safeguarding? 2. Why is safeguarding important? 3. Who is responsible for safeguarding? -
  • 5. WHAT THIS COURSE IS ABOUT Safeguarding: Safeguarding is about protecting children and adults from harm within our programmes and activities. This includes the prevention of exploitation and abuse as well as any harm caused by our failure to take reasonable care. In its broadest sense it is also about ensuring that those who represent our organisation do not engage in behaviours that abuse or exploit others in any setting. It brings together Child Protection, PSEA and Sexual Harassment against Staff.
  • 6. Page 6 WHAT IS SAFEGUARDING Safe programming,-safe to participate that our programs do not: cause harm to people or undermine values, standards & norms that underpin our work & we analyse monitor & manage risk Safe from others –Dedicated staff working on programs to improve safety for civilians in conflict & crisis situations including: facilitate referrals for survivors of Violence to emergency and Protection services: Community based protection & advocacy & campaigning Safeguarding-safe from us: A set of procedures , measures and practices that ensure WEA upholds its commitment to prevent, respond, & protect individuals from SEAH & child abuse
  • 7. Page 7 WHAT IS SAFEGUARDING? * Protection from Sexual Exploitation and Abuse * Child & Vulnerable Adult Safeguarding Survivors can include anyone we meet through our work. Safeguarding is about preventing and responding to all allegations of sexual misconduct (including sexual exploitation and abuse), Child Abuse and Vulnerable Adult abuse carried out by staff or those working on our behalf against our beneficiaries, staff, volunteers, partners, suppliers or supporters.
  • 9. Page 9 WHY IS SAFEGUARDING IMPORTANT? We know that abuse and exploitation in all its forms is a reality It is our responsibility to everyone we work with to face up to this reality and confront it Clear commitment to Safeguarding from Senior leadership Community and beneficiary wellbeing Funding Safe programming WEA reputation Trust in WEA Staff Wellbeing
  • 10. Page 10 THE COST OF GETTING IT WRONG To the Survivor • Significant emotional and physical distress and injury • Risk of rejection from family/ community and additional harm • Risk of unwanted pregnancy and sexually transmitted infection • Irreparable psychological harm • Loss of confidence in reporting mechanisms To the Community • Loss of confidence in WEA leading to lack of engagement or rejection of WEA staff/projects • Communities lose much needed support • Loss of confidence in reporting mechanisms and disempowers communities To the Organisation • High staff turnover • Retaliation against personnel • Withdrawl of funding • Significant reputational loss • Significant impact’s on ability to deliver it’s programs The costs of getting it wrong can be irreparable – PREVENTION IS KEY
  • 11. THE RIGHT TO SAY ‘NO’ 11 VIEWING EXERCISE What is consent? Tea as Consent: https://www.youtube.com/watch?v=pZwvrxV avnQ
  • 13. Page 13 Sexual Harassment Sexual Exploitation Sexual Abuse Any unwelcome sexual advance whether verbal or physical. Taking advantage of someone’s vulnerability for sexual purposes; often an exchange. Using power to force or coerce sex or sexual acts. Sexual Harassment, Exploitation and Abuse (SHEA) Sexual Exploitation and Abuse (SEA) GENDER-BASED VIOLENCE Sexual Misconduct KEY TERMS | SHEA Power & Trust & Ability to say no Reference: One Oxfam PSEA Policy
  • 14. Page 14 SEXUAL HARASSMENT Sexual Harassment is a form of sexual misconduct Un-wanted conduct of a sexual nature - both men and women can be victims/survivors It can take many forms, including: Sexual Attention becomes Sexual Harassment if: • It is Persistent AND/OR • Perpetrator(s) should have known the behavior would be seen as unacceptable AND/OR • Recipient made it clear the behavior is offensive NON VERBAL VERBAL PHYSICAL
  • 15. Page 15 • (Attempted) exchange of sexual favours for goods/services • Possibly associated pregnancies • Requests for phone numbers or after-hour visits by distribution officers, camp managers, service providers. • Child abuse • Rumours/allegations of inappropriate relationships with beneficiaries – including false promises of marriage. • Sexual harassment (comments, text messages, etc.) • (Attempted) sexual assault/rape (not as common) • Forced prostitution, survival sex, prostitution rings, human trafficking. • Rumours! (ex. The women were wearing lipstick to the food distribution.) 15 TYPES OF COMPLAINTS
  • 16. Page 16 Unwanted conduct of a sexual nature Pattern of behaviour Can occur between persons of the same or different gender Both men and women can target others and be targeted Verbal, non-verbal, or physical In the workplace or in connection with work KEY TERMS | SEXUAL HARASSMENT
  • 17. Page 17 Abuse of a position of power, vulnerability or trust for sexual purposes. It is very often in the form of an exchange E.g.: Sexual favors in exchange for food, shelter, medicine, employment, or money It can be misunderstood as consensual by both children and adults. A person who is in a vulnerable situation or in desperate need of something is often not in a position to consent to sexual activity with someone powerful or someone with access to much needed resources Sexual exploitation 17 KEY TERMS | SEXUAL EXPLOITATION
  • 18. Page 18 Sexual abuse means using power and/or authority to coerce or force someone into sex or sexual acts. This can include rape, sexual acts, or inappropriate touching under coercive conditions. Sexual activity with a child (a person under the age of 18) is considered sexual abuse. Children are not in a position to consent or to say no. KEY TERMS | SEXUAL ABUSE -means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.
  • 19. DEFINITIONS & EXAMPLES – CHILD / ADULTS WHO ARE VULNERABE ABUSE Physical Abuse Actual or likely physical injury, such as hitting, kicking or shaking, throwing, burning, etc. Can also be an omission or the failure to protect. Emotional Abuse Occurs when a child’s developmental need for affection, approval, consistency and security are not met, e.g. conditional parenting, exposure to violence, emotional unavailability of parent/carer. Refers to persistent failure to meet a child’s physical and/or psychological needs, e.g. where a child suffers significant harm or impairment of development by being deprived of food, clothing, warmth, hygiene, health care. Occurs when a person uses a child for gratification or sexual arousal, e.g. sexual intercourse, molesting, prostitution. Neglect Sexual Abuse
  • 20. Page 20 ADULT SAFEGUARDING EXAMPLES PSEA Examples • A recruiter making sexual advances towards a woman applying for a job • A staff at a distribution centre asking a beneficiary her phone number and address and permission to visit her at night in exchange of extra/access aid • A staff sending pictures of a sexual nature to another staff through Whatsapp • Drisciminatory jokes against a particular staff based on the gender or sexual preferences • An C.volunteer sexually abusing someone in the community because they are in a position of power
  • 21. The facilitator (from a partner organisation) in a ‘Child Safe Space’ slaps a child for misbehaving. ABUSE OR NOT ABUSE? FLIP CHART During a community meeting, the organisers put the children into a separate room away from their parents so they do not disturb the discussions. A girl age 16 makes sexual advances towards a staff member. The staff member responds to these advances and both become very close. When they are alone the staff member fondles her in an affectionate way. The girl consents to this. An adult in her 50’s is supported to by an NGO to start her own business doing laundry and repairs. An NGO manager sends her family laundry to this lady each week (at least 3 bags) and does not pay and comments ‘sure you can put these in when doing other laundry’. . A male manager slaps a female staff member on the bottom as she leaves a meeting For each scenario: 1) Is this abuse / exploitation? 2) If so what type / how? 3) Impact on person, others, organisation?
  • 22. Page 22 WHAT IS A “CHILD”? Below what age is someone considered a “Child” under Oxfam policy? ANYONE under the age of 18 is classed as a CHILD as defined by the Convention on the Rights of the Child. Any abuse or exploitation (as defined on the previous slide) involving anyone under the age of 18 is CHILD ABUSE/ EXPLOITATION
  • 23. Page 23 Child safeguarding Child Safeguarding refers to the set of policies, procedures and practices that an organisation takes to make sure its staff, programs and operations are safe for children who enter in contact with the organisation from all forms of abuse. Group Work: Forms and types AE
  • 24. Page 24 FORMS OF CHILD ABUSE AND EXPLOITATION Physical Abuse Emotional Abuse Neglect Sexual Abuse Commercial Sexual Exploitation Online Sexual Exploitation Online Facilitated Sexual Abuse Child Labour Family Violence Military Use of Children Child Trafficking Grooming Child Marriage
  • 25. Page 25 The following videos are available to download in the “supporting materials” folder for this module. • DRC Survivor of PSEA talking about her experiences and the impact on her and her child • Haiti survivor of PSEA talking about her experiences and the impact on her VIDEO RESOURCES
  • 26. Page 26 CHILD SAFEGUARDING EXAMPLES Child Safeguarding Examples • A contractor involving children in building a center/clinic/hospital/ school for a project • Staff or associated personnel having transactional sex with a child beneficiary in exchange for access to aid (sex for food) • Children refered to a centre where they are further discriminated against or abused • Staff or associated personnel using emotional or physical violence to discipline children during a food distribution • Photo and details of a child survivor such as name and address shared with media or donor or among staff in a case study
  • 27. Page 27 VIDEO INTRODUCTION Please watch the following video from Save the Children (available in the supporting materials folder for this module)
  • 28. Page 28 The 6 core principles of PSEAH 1) Sexual activity with children (persons under the age of 18) is prohibited 2) Exchange of SEA constitute acts of gross misconduct and are grounds for termination of employment 3) money, employment, goods, or services for sex is prohibited 4) Sexual relationships between staff and beneficiaries are prohibited Staff members must report concerns regarding SEA by a fellow worker. 5) Staff members, especially those in leadership positions, are obliged to create and maintain an environment that prevents SEA.
  • 29. Page 29 CHILD SAFEGUARDING REPORTING DOs and DON’Ts DO Refer the Child to relevant services if this is required DO Report immediately DO Be confidential DO Be as precise as possible DO Report who, what, when, where DON’T investigate DON’T ask ‘why’ DON’T ask leading questions to the alleged survivor DON’T go/talk to the alleged perpetrator
  • 31. Page 31 POWER AND VULNERABILITY HUNGRY, THIRSTY, ILL SCARED, CONFUSED, TRAUMATISED ALONE OR ISOLATED NO CONTROL RECEIVE INFORMATION NO INCOME GIVE ACCESS TO FOOD, WATER, MEDECINES WORK IN A TEAM PROVIDE SUPPORT GIVE INFORMATION HAVE INCOME HAVE CAR, BADGES LOGO, RADIO… VULNERABILITY (Beneficiary/ Affected Communities) POWER Aid Workers
  • 32. Page 32 POWER AND VULNERABILITY As humanitarian workers, we need to be aware of the additional risks we bring to vulnerable communities and mitigate against those risks
  • 33. Page 33 • Where is the intersection with Safeguarding and your area of work? • Are people proactively talking about Safeguarding in your area of work? • What more do you think needs to be done to weave Safeguarding through all aspects of WEA? • Have there been instances where you wish you’d known more about Safeguarding? 33 IN GROUPS…
  • 35. Page 35 EXERCISE – BARRIERS TO REPORTING In your locations answer the Following questions. You have 10 minutes Group 1: Write down as many different reasons you can think of why survivors may not report SEA Group 2: Write down as many different reasons you can think of why staff or associated people may not report SEA We will then discuss in plenary
  • 36. Page 36 THE TIP OF THE ICEBERG Cases which survivors choose not to report Cases which persons with reporting responsibility choose not to report Cases which survivors don’t know they can complain about Cases where people don’t know how to complain Cases people are too scared to report Cases where confidences aren’t acted upon WE NEED TO LOOK BENEATH THE SURFACE
  • 37. Page 37 UNDER REPORTING SUMMARY WHY STAFF/ASSOCIATED PERSONNEL DON’T REPORT WHY SURVIVORS DON’T REPORT • Fear of retaliation or stigmatisation • Lack of information on how to report • Protecting the perpetrator • Fear of not being listened to • Fear that people will not believe • No trust in the response • No time to report • No sure if it is true – doubting • Rely on someone else to report/ Don’t want to be involved • Personal internalisation/acceptance • Fear not to be listened to or understood • Don’t want to cause trouble for a colleague/friend • Victim often reluctant to disclose sexual exploitation/abuse • Don’t want to “re-live” the trauma • Feelings of loyalty & shame • May not realise it was abuse • May think they were in control/ consenting • May be encouraged by parents/ friends not to report • Don’t believe they will be believed • Afraid they will lose essential aid • Fear of loss of reputation • Fear of family/community reaction • Afraid of their abuser • Believe their abuser is immune to punishment because of their position
  • 38. Roles & Responsibilities Senior Leadership: ∙ Responsible for the governance and oversight of safeguarding by ensuring that appropriate policy and systems are in place ∙ Ensure that there are mechanisms in place to ensure that all organisation representatives are aware of the safeguarding policy, their responsibilities and code of conduct ∙ Management of safeguarding cases Managers: ∙ Implement the safeguarding policies and systems within their area ∙ Ensure systems are in place in identify and mitigate against any potential safeguarding risks All staff & organisational representatives ∙ Model and promote respectful behaviour and act in accordance with the Code of Conduct ∙ Promote an environment that is open to hearing concerns ∙ Report any concerns immediately in accordance with this policy ∙ Ensure the safeguarding messages are communicated to staff, organisational representatives, programme participants and communities
  • 39. • Induction • Regular Team Meetings • Refresher • All staff – understand safeguarding and reporting • Programme Staff – risks within programming • Human Resources / Recruiting Managers – safe recruitment • Finance/Procurement – Consultants and suppliers • Complaints – managing concerns and investigations TRAINING & COMMUNICATION
  • 41. ቅሬታ ምን ማለት ነው ? • በተጠቃሚዎች፣ ሰራተኞች እና ባለድርሻ አካላት በሚሰጠው አገልግሎት ላይ ደስተኛ ያለመሆን እና ያለመርካት ማለት ነው ፡፡
  • 42. በ WE-Action ላይ ቅሬታ ሊያስነሱ የሚችሉ ሁኔታዎች • የድርጅቱን መተዳደሪያ ደንብ መጣስ ፤ • ለተጠቃሚዎች ተጠያቂ ያለመሆን፤ • ስርቆት፣ ጉቦና መደለያ መፈጸምና መቀበል፤ • አላስፈላጊ የሆኑ ስራዎችን/ጠባይ ማሳየት፤ • የጥቅም ግጭት፤ • የድርጅቱን ንብረት ያለአግባብና ለግል ፍላጎት መጠቀም፤ • ህግን አለማክበር፤ • ፆታዊ ትንኮሳ፤
  • 43. በWE-Action አሰራር ላይ ቅሬታዎች እንዴት ሊቀርቡ ይችላሉ • ስም ሳይጠቅሱ በፅሁፍ በሃሳብ መስጫ ሳጥን ውስጥ በማቅረብ • ስልክ በመደወል • በአቅራቢያ ለሚገኙ የውሰአ ሰራተኞች በመንገር • በፖስታ በመላክ • ፊት ለፊት በማናገር • ለህግ አካላት በማሳወቅ • በፕሮጀክት ክትትልና ግምገማ ስብሰባዎች ላይ • በውክልና ማቅረብ
  • 44. ቅሬታ በምናቀርብበት ጊዜ የሚያስፈልጉ መረጃዎች • ስምና አድራሻ (አስፈላጊ ከሆነ) • ከድርጅቱ ጋር ያለ ግንኙነት • የቅሬታው አይነት • በችግሩ ውስጥ ተሳፊ ስለነበረው የድርጅቱ ሰራተኛ • ቅሬታውን ሊደግፉ የሚችሉ ማስረጃዎች ካሉ (Optional)
  • 45. ቅሬታ ለማን እናቀርባለን ? • በቀበሌ እና በወረዳ ደረጃ ለተቋቋሙ ኮሚቴዎች • ሀሳብ መስጫ ሳጥን ውስጥ በማስገባት • በድርጅቱ ውስጥ ለተቋቋመው የቅሬታ ሰሚ ኮሚቴ ሰብሳቢ • ለድርጅቱ የበላይ አመራር አካላት (በስልክ ፤በፖስታ፤ በኢሜይል፤…) • ለህግ አካላት • ከድርጅቱ ጋር አብረው ለሚሰሩ የመንግስት አካላት
  • 46. ቅሬታ እንዴት እንቀበላለን ? • የተቋቋመው ኮሚቴ ወዲያውኑ እንደተቀበለ ለመቀበሉ እውቅና ይሰጣል (በቀበሌ እና ወረዳ ደረጃ የሚገኙ ቅሬታ ሰሚ ኮሚቴ አባላት, ከመንግስት/ቀበሌ አስተዳደር, ተጠቃሚዎች/ህብረት, የድርጅቱ ሰራተኛ • ስለቅሬታው ምንነት ወዲያውኑ ያጣራል • ቅሬታውን በተከታታይ ባሉት አራት ሳምንታት ውስጥ አጣርቶ ምላሽ እንደሚሰጥ ያሳውቃል • መዘግየት ካለም ይህንኑ ያሳውቃል • በቅሬታ ማቅረቢያ ፎርም (ቅሬታ አቅራቢው ምን ይፈልጋል)
  • 48. የቅሬታ አቀራረብና ምላሽ አሰጣጥ ስርአት አደረጃጀት ቅደም ተከተልና አመልካቾች • ደረጃ 1. የቅሬታ አቀራረብና ምላሽ አሰጣጥ ስርአት በድርጅቱ የበላይ አመራር አካላት መደገፍና አስፈላጊው የሰው ሃይል፤ የፋይናንስና የማቴሪያል ድጋፍ ሊያገኝ ይገባዋል፡፡ • የድርጅቱ የመስክ ሠራተኞች እና አመራሮች ቁርጠኝነት • ስራውን ለማከናወን ተገቢውን ጊዜ መመደብ • ደረጃ 2. ለአካባቢው ተስማሚ የሆነ የቅሬታ አቀራረብና ምላሽ አሰጣጥ ስርአት ለመመስረት የፕሮጀክት ተጠቃሚ የህብረተሰብ ክፍሎች እና አጋር አካላት ጋር ውይይት ማድረግ፡፡ • ደረጃ 3. ድርጅቱ አስፈላጊ የሆኑ የቅሬታ አቀራረብና ምላሽ አሰጣጥ ስርአት ለመዘርጋት የሚያስፈልጉ መመሪያዎችን ማዘጋጀት ❑የቅሬታ አቀራረብና ምላሽ አሰጣጥ መመሪያ ❑የሠራተኞች የስነ ምግባር መመሪያ
  • 49. • ደረጃ 4. ለድርጅቱ ሠራተኞች የግንዛቤ ማስጨበጫ ስልጠናዎች መስጠት • ደረጃ 5. ከፕሮጀክት ተጠቃሚ ህብረተሰብ እና አጋር አካላት ጋር ስርአቱ እንዴት እንደሚመሰረት ውይይት ማካሄድ፡፡ • ደረጃ 6. ቅሬታዎችን መቀበል • ደረጃ 7. ቅሬታዎች ለድርጅቱ የደረሱ ለመሆናቸው ማረጋገጫ መስጠት
  • 50. Page 50 5 KEY PRINCIPLES OF A SURVIVOR CENTRED APPROACH Treat the survivor with dignity Respect the decisions of the survivor Ensure the safety of the survivor No discrimination Maintain confidentiality
  • 51. Page 51 GBV REFERRAL PATHWAYS • Medical – hospitals – CMR- PEP Kits • Psychosocial support – Qualified psychologists, formal and informal support systems – The church, ministries of gender, women or social welfare, social workers, CBOs, NGOs etc trained to manage GBV survivors • Security – Police who are trained on GBV and handling survivors, Gender balanced police staff, Available Special protection units or gender and child desks at police stations where adult and child survivors of GBV can be received in secure environment with confidentiality: Police reporting forms easily available and do not form barriers to access health, psychosocial support or justice • Justice – Availability of children's or family courts, judges and magistrates whether traditional or formal trained on human rights & shelters
  • 52. POLICIES YOU NEED TO KNOW 52 WE-Action Safeguarding policy WE-Action Human Resource Policy and Procedural Manual WE-Action Staff Ethics and Code of Conduct WE-Action Complaints Handling Policy WE-Action Information Sharing Policy WE-Action Program Design and Team WE-Action child and program participant safeguarding policy WE-Action MELA policy
  • 53. Page 53 END OF MODULE QUIZ A receptionist at the entrance of a center authorizing access to the service to a woman in exchange of sexual favors. A consultant recruited to document a programme with case studies of beneficiaries asking a woman to take off her clothes while alone with her and forcing her to have sex Humanitarian worker becoming friends with a woman beneficiary and offering her some advantages in exchange for a more “intimate” relationship and visits at night. A staff member of Oxfam sending emails with sexual content to a female colleague several times while she asked him to stop sending such messages. Sexual exploitation Sexual Abuse Sexual exploitation Sexual harassment
  • 54. Page 54 END OF MODULE QUIZ Contractors staying overnight in a beneficiary community and bringing women from the community into their accommodation at night A manager of a beneficiary committee set-up by the project recruiting a women from the community as a volunteer in exchange for sex During a field visit to a remote area, a female staff is repeatedly propositioned by a male colleague with whom she is sharing accommodation. A female beneficiary being forced to engage in sexual activity with an Oxfam member of staff against her will Organized sexual exploitation involving women occurring at the hotel next to the camp and involving partner staff and volunteers Sexual Exploitation Sexual exploitation Sexual harassment Sexual abuse Sexual exploitation and abuse