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BUILDING A
COMMUNITY METRICS
STRATEGY
Dawn M. Foster
OSS Strategy Lead at Pivotal
@geekygirldawn
dawn@dawnfoster.com
FOSDE...
Geek, traveler, reader
OSS Strategy Lead at Pivotal
20+ year tech career

(Intel, Puppet Labs, …)
PhD researching Linux ke...
DEFINING COMMUNITY
Community = People
users, developers,
marketing, evangelism,
documentation, vendors ...
Photo by marya
...
METRICS ARE USEFUL
Measure progress,
learn, spot trends and
recognize contributors.
Photo by Marg@geekygirldawn
START WITH GOALS
What is
important for
your project?
https://www.flickr.com/photos/notemily/4765937286
@geekygirldawn
WHY FOCUS ON GOALS?
Avoid a mess:
measure the right things,
encourage good behavior.
https://www.flickr.com/photos/94255673...
SET UP THE RIGHT
METRICS
Start with your goals
and find the right metrics.
https://www.flickr.com/photos/paula_121/223502670...
MEASURE TOO MUCH
Help in the future when
goals have changed or
the unexpected happens.
https://www.flickr.com/photos/ranger...
NOW WHAT?
Report regularly,
share with your community
and recognize contributions.
https://www.flickr.com/photos/quinnanya/...
EXAMPLE
@geekygirldawn
CNCF METRICS
@geekygirldawn https://devstats.cncf.io/
VANITY METRICS
@geekygirldawn https://k8s.devstats.cncf.io
SIGS
@geekygirldawn https://k8s.devstats.cncf.io
BITERGIA/GRIMOIRELAB
@geekygirldawn
DASHBOARDS
Use existing
Create your own
Pay someone
@geekygirldawn Image by Marie-FranceTrachsel
OTHER METRICS
Diversity & Inclusion
Leadership
Specific items
@geekygirldawn
Image byTakashi Hososhima
JOIN US!
Text
@geekygirldawn
http://chaoss.community
GET STARTED
3 Working Groups
Mailing Lists
Regular Calls
All skills needed
@geekygirldawn
https://chaoss.community/partici...
Dawn Foster
OSS Strategy Lead at Pivotal
@geekygirldawn, dawn@dawnfoster.com
fastwonderblog.com
http://www.flickr.com/photo...
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Building a Community Metrics Strategy FOSDEM 2019

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You probably know that community metrics are important, but how do you come up with a plan and figure out what you want to measure? Most open source projects have a very diverse community infrastructure with some combination of code repositories, chat, mailing lists, wikis, forums, and more. Deciding where to focus and what to measure across these many technologies can be a challenge.

What you measure can have a huge impact on behavior within the community, and you want to make sure that you are encouraging people to contribute in sane ways by measuring the activities that matter for your project.

This presentation will cover how you decide what to measure and provide some examples.

Published in: Technology
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Building a Community Metrics Strategy FOSDEM 2019

  1. 1. BUILDING A COMMUNITY METRICS STRATEGY Dawn M. Foster OSS Strategy Lead at Pivotal @geekygirldawn dawn@dawnfoster.com FOSDEM Community Devroom 2019 Slides posted: fastwonderblog.com/speaking http://www.flickr.com/photos/tlk/5630885373/
  2. 2. Geek, traveler, reader OSS Strategy Lead at Pivotal 20+ year tech career
 (Intel, Puppet Labs, …) PhD researching Linux kernel CHAOSS Board Member Bitergia Advisory Board Photos by Josh Bancroft, Don Park @geekygirldawn WHOAMI
  3. 3. DEFINING COMMUNITY Community = People users, developers, marketing, evangelism, documentation, vendors ... Photo by marya @geekygirldawn
  4. 4. METRICS ARE USEFUL Measure progress, learn, spot trends and recognize contributors. Photo by Marg@geekygirldawn
  5. 5. START WITH GOALS What is important for your project? https://www.flickr.com/photos/notemily/4765937286 @geekygirldawn
  6. 6. WHY FOCUS ON GOALS? Avoid a mess: measure the right things, encourage good behavior. https://www.flickr.com/photos/94255673@N00/2156221490 @geekygirldawn
  7. 7. SET UP THE RIGHT METRICS Start with your goals and find the right metrics. https://www.flickr.com/photos/paula_121/2235026707 @geekygirldawn
  8. 8. MEASURE TOO MUCH Help in the future when goals have changed or the unexpected happens. https://www.flickr.com/photos/rangerrick/6333917034 @geekygirldawn
  9. 9. NOW WHAT? Report regularly, share with your community and recognize contributions. https://www.flickr.com/photos/quinnanya/5092218940@geekygirldawn
  10. 10. EXAMPLE @geekygirldawn
  11. 11. CNCF METRICS @geekygirldawn https://devstats.cncf.io/
  12. 12. VANITY METRICS @geekygirldawn https://k8s.devstats.cncf.io
  13. 13. SIGS @geekygirldawn https://k8s.devstats.cncf.io
  14. 14. BITERGIA/GRIMOIRELAB @geekygirldawn
  15. 15. DASHBOARDS Use existing Create your own Pay someone @geekygirldawn Image by Marie-FranceTrachsel
  16. 16. OTHER METRICS Diversity & Inclusion Leadership Specific items @geekygirldawn Image byTakashi Hososhima
  17. 17. JOIN US! Text @geekygirldawn http://chaoss.community
  18. 18. GET STARTED 3 Working Groups Mailing Lists Regular Calls All skills needed @geekygirldawn https://chaoss.community/participate/
  19. 19. Dawn Foster OSS Strategy Lead at Pivotal @geekygirldawn, dawn@dawnfoster.com fastwonderblog.com http://www.flickr.com/photos/tlk/5630885373/ THANK YOU

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