In order to become better at communication, we need to first understand the communication process and how different elements impact that process.

1. Define Communication

2. 7 Main Elements…
1.
2.
3.
4.
5.
6.
7.
Speaker
Message
Listener
Feedback
Channel
Environment
Interference

3. Communication as a Process
Auditory
Visual
Technology
Channels
Speaker
Encodes
Message
Feedback
Decodes
Listener

4. Time to Practice!
• Watch the video on the next slide and answer
the following:
– Keeping the 7 main elements of communication in
mind, what are some things this couple could
have done differently to have a better outcome to
their argument?
– What recommendations would you have for both
the husband and the wife to change in order to
have a more positive influence on the
communication process?

5. Couples Therapy