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Funwa Akinmade
Retail & SME Banking Group
UnityBank PLC
Ciuci Consulting
Retail Banking Workshop
15th June 2017
Retail Banking…..
Yesterday
The Retail
landscape Today…..
Opportunities
and Threats
Emerging Trends in
Retail…..
Retail Banking yesterday (1997)….
The landscape today…..
SOURCE: NIBSS, Proshare
Emerging Trends…..
SOURCE: KPMG, NIBSS
Emerging Trends (2)…..
SOURCE: KPMG, NIBSS
Fraud
Blockchain
Agency
Fintechs Payments
Challenges!!
SOURCE:
NIBSS
Opportunities
Country Year Agent
banking was
launched
No of Agents
currently
functioning
Brazil 2000 151,958
Colombia 2007 9,843
Mexico 2010 9,303
Kenya 2010 8,809
Peru 2008 6,028
Nigeria 2013 >4,000???
THANK YOU!!!
Q & A
Backups
SOURCE: E&Y Global Consumer Banking Survey 2017
Backups
SOURCE: PWC Digital Banking Survey 2017
Backups
SOURCE: E&Y Global Consumer Banking Survey 2017
Backups
SOURCE: PWC Digital Banking Survey 2017

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Emerging trends in retail banking ciuci conference