Tom Erik Rozmara Frydenlund is the COO of Dailysheppardin ensō. He has experience as an officer in the Norwegian Army for 8 years and in the Police procurement for 5 years. He has worked in the IT business for 20 years, with 14 years of experience as a leader. The document discusses servant leadership and building team culture through communication and understanding between leaders and employees. It emphasizes the importance of truly knowing your people in order to lead them effectively.