3 quick tips to improve service catalog – Infographic

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The major challenge in a majority of the organizations today with respect to Service Catalog is the adoption of it. This is an infographic on how to improve your service catalog and increase the adoption of the same.

Technology

Offer items according to users’ needs
Get input from users while building the catalog
Offer a product only if the user is eligible for the
same
Make the catalog resilient for future changes
Follow processes to make your catalog scalable
Confer with IT teams to improve demand & cost
management
Quick tips to
improve your
service catalog
Offer all products and services in one catalog
Inform and demonstrate opportunity to non-IT
teams
Empower process owners to add items to the
catalog
01 Focus on end-user experience
01 Service catalog is a journey,
not a destination
01 Service catalog is not restricted
to IT service desk
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