This document summarizes information about the Cloud Platform services of Uniserver Internet B.V. In 3 sentences: Uniserver is a Dutch company founded in 2000 with 50+ employees that provides cloud infrastructure and platform solutions, and has the largest VMware platform in the Netherlands operating out of multiple certified datacenters. The Cloud Platform focuses on providing scalable foundations for customers with guaranteed 99.98% availability and 24/7 support through ISO-certified services and responsibilities divided between Uniserver and customers.

1. Introduction
Cloud Platform
Frank van Essen
Uniserver Internet B.V.

2. Profile
 Founded in 2000
 50+ FTE
 Offices in Heerhugowaard
 Largest Cloud Infrastructure provider in The Netherlands
 5% most healthy companies in the ICT sector
 Specific focus on Cloud Infrastructure and Cloud Platform
solutions

3. Profile - History
Physical servers Physical to Virtual Infrastucture as a Service
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
Domainregistration 300 servers in 2 300 virtual servers
Shared hosting datacenters Managed Hosting
E-mail hosting Starting with Self-managed Hosting
VMware

4. Profile - History
2012 - 2013
Split into business units Cloud Infrastructure & Cloud Platform
Largest VMware platform of the Netherlands
Expanding to new datacenter
8.000 customers

5. Cloud Platform - Focus
Realization of a scalable foundation that grows
with the success of the company

6. Cloud Platform – Added Value
 Taking responsibility for availability
 99,98% guaranteed availability (Operating System level)
 SLA with time-to-solution in 2, 4 and 8 hours
 No worries about a server environment
 24/7 support / (pro-)active intervention
 ISO 20.000 certified (IT Service Management)
 ISO 9.001, 27.001, 14.000, OHSAS 18.001, PCI-DSS, FTSE4GOOD
 Completely transparent towards end users
 Commercial support, Marketing support, Technical support
 Maintain your focus on application development / support

7. Cloud Platform – Datacenters
 3x datacenters in Amsterdam
 1x datacenter in Maastricht
Uniserver HQ
Telecity AMS1
Telecity AMS3 Telecity AMS5
Cofely

8. Cloud Platform – Foundation
 Prepared for (rapid) growth
 Security and scalability
components instantly available

9. Cloud Platform – Demarcation
Development & Support
Availability guarantee + SLA
from IT partner
Modules IT partner
Application Foundation
Services
Operating System
Uniserver
VMware
Availability guarantee of
99,98% + SLA from Hardware
Uniserver
Network and Firewalling
Datacenter Datacenter

10. References