The Era of the Resilient Company

1. The Era of the Resilient Company

2. The pandemic has shown the
importance of resilience for
companies

3. A resilient company performs better in three
stages of a shock
1) Lower
Impact 2) Faster
Recovery
3) Greater
Recovery
Shock
Source: BCG Henderson Institute

4. How do you Build
Resilient
Companies?

5. (1) VUCA Readiness: scan the
environment, build future scenarios,
plan contingencies

6. (2) Agility: build redundancies, pursue
modularity, build multiple revenue
streams

8. (4) Purpose: Be a community-centric company, higher
sense of purpose, your employees will respond with
more drive, more agilityand flexibility

9. In summary: How do you build resiliency?
1. VUCA Readiness
• Environment
Scanning
• Long-term
Scenarios
• Contingency Plans
2. Agility
• Redundant Systems
with no single-point
failure
• Operational and
Revenue Diversity
• Modularity
3. Brand Strength
• Be important to your
consumers and
customers
4. Purposiveness
• Companies with a
stronger
community-linked
purpose, have
employees with a
stronger drive,
more willingness to
act and change