I have 3 posts from class I need someone to read them and ague which is to (RESPOND) With 120 words and 2 references each . I have attached an assignment to help you respond. read it and read each post to ague well.
Post 1
Jennifer: While a crisis can certainly occur at any time of day or night do you think it is more dangerous or damaging during normal working hours versus after the normal working hour?
Post 2
A crisis this can happen anytime of the day whether it's after working hours or normal business hours. But also when an emergency occurs, they need to communicate is immediate. Because if the business operations are disrupted, the customers they will want to know what the impacted will be. Also they will also need to notify the local government officials because they will want to know what is going on with their community. Also the families and also the employees they would also like some information on what is going on. Even the neighbor that live beside the facility they also need to know some information and the reason why is because if they are threatened by the incident.
I really don't think that you would want to blow the issue out of proportion or don't let anyone else. Also if the media happens to contact you before you have had a chance to asses the situation and decide on a response, just let them know when you expect to have the information also honor your own deadline.
The employee a key stakeholder group with which to communicate Corporate crisis this can cause immense pressure and also uncertainty for any affected company and also it's employees. So in order to prevent the rumors, false information and also unfounded allegations all external as well as internal stakeholders they have to be communicated with.
If you don't prepare, you can and will incur more damages. Also when looking at existing crisis management related plans while conducting a vulnerability audit (the first step in crisis preparedness), also this is what I found is the failure to address the many communication issued related to crisis disaster response.
Post 3
Crisis can occur at any time of day. Before a crisis, successful communication will depend on the preparations made long before the crisis occurs. A crisis is a series of unforeseen events that launch a group, team or an organization into a downward organizational spiral, a crisis situation incorporates a surprise, a threat to high priority goals, and a restricted amount of time available for response. Crisis is not limited to any size or type, it doesn’t confine itself to any particular policy area, it jumps from one field to another uncovering issues and combining them into unforeseen mega-threats, and it is an embedded vulnerability that emerges, fades, mutates and strikes again. There is no warning when it happens. (Bland, 2013).
Currently, crisis communication is more of a discipline in public relations and corporate communications (Frandsen & Johansen, 2011.
internship ppt on smartinternz platform as salesforce developer
I have 3 posts from class I need someone to read them and ague which.docx
1. I have 3 posts from class I need someone to read them and ague
which is to (RESPOND) With 120 words and 2 references each .
I have attached an assignment to help you respond. read it and
read each post to ague well.
Post 1
Jennifer: While a crisis can certainly occur at any time of day or
night do you think it is more dangerous or damaging during
normal working hours versus after the normal working hour?
Post 2
A crisis this can happen anytime of the day whether it's after
working hours or normal business hours. But also when an
emergency occurs, they need to communicate is immediate.
Because if the business operations are disrupted, the customers
they will want to know what the impacted will be. Also they
will also need to notify the local government officials because
they will want to know what is going on with their community.
Also the families and also the employees they would also like
some information on what is going on. Even the neighbor that
live beside the facility they also need to know some information
and the reason why is because if they are threatened by the
incident.
I really don't think that you would want to blow the issue out
2. of proportion or don't let anyone else. Also if the media happens
to contact you before you have had a chance to asses
the situation and decide on a response, just let them know when
you expect to have the information also honor your own
deadline.
The employee a key stakeholder group with which to
communicate Corporate crisis this can cause immense pressure
and also uncertainty for any affected company and also it's
employees. So in order to prevent the rumors, false information
and also unfounded allegations all external as well as internal
stakeholders they have to be communicated with.
If you don't prepare, you can and will incur more damages.
Also when looking at existing crisis management related plans
while conducting a vulnerability audit (the first step in crisis
preparedness), also this is what I found is the failure to address
the many communication issued related to crisis disaster
response.
Post 3
Crisis can occur at any time of day. Before a crisis, successful
communication will depend on the preparations made long
before the crisis occurs. A crisis is a series of unforeseen
events that launch a group, team or an organization into a
downward organizational spiral, a crisis situation incorporates a
surprise, a threat to high priority goals, and a restricted amount
of time available for response. Crisis is not limited to any size
or type, it doesn’t confine itself to any particular policy area, it
jumps from one field to another uncovering issues and
combining them into unforeseen mega-threats, and it is an
embedded vulnerability that emerges, fades, mutates and strikes
again. There is no warning when it happens. (Bland, 2013).
3. Currently, crisis communication is more of a discipline in
public relations and corporate communications (Frandsen &
Johansen, 2011). Crisis communication must start with a
detailed relationship between an organization and its
employees. There are three stages in this process: the pre-crisis
stage, the crisis event and a post-crisis stage. Since employees
usually have a high demand for updated information they should
come before the external communication process, having an
honest exchange of ideas with as many employees can nurture
better understanding and employee support (Frandsen &
Johansen, 2011). Employees have a different kind of relation to
an organization, they are contractual stakeholders and have a
legal relationship with the organization. Feeling a sense of
belonging and commitment to their job and to their workplace,
the employee is an integrated part of the company and this can
explain the immediate sense of obligation to defend the
organization from outside attacks, including attacks on the
image and reputation of an organization. Employees need to be
empowered and prepared for crisis situations and events, they
should be able to utilize, social media, and other communication
skills to convey the organization’s message during times of
crisis.
The media have a virtue of their ability to create verbal and
visual pictures of the organization in crisis, pictures that may
have an impact on how employees behave and communicate
about their workplace, by internal crisis communication, we
understand communication that remains inside the
organizational internal boundaries.
External stakeholders should be included, Crisis management
leaders need to communicate facts to internal and external
audiences as quickly as possible. They need to establish which
information goes where, and the appropriate channels to do so.
A quick, initial news briefing with relevant media outlets, a
4. statement on the organization’s website, emails to customers (if
affected). To effectively and efficiently manage strategic crisis
management, organizational leaders must depend on good
communication with all stakeholders (
cyberalert.com
).
Efforts should be made to engage stakeholders in the handling
of crisis, this includes, understanding the online stakeholders
and handling the media, engaging and monitoring social media,
and include the stakeholders as an integral part of executable
crisis management action plans.
Companies should hold crisis management training sessions so
that executives, team leaders, and all employees are aware of
protocols, procedures, and action plans to deploy when there is
a future crisis (Bland, 2013). In all cases, sympathy, concern
and compassion can certainly be shown. One of the most
important things that people want to hear from the corporation
in a crisis is ‘We care’ (Bland, 2013).
One of the issues that will need to be in order in a crisis
management plan is the communication plan, is it in order for
any disaster, how to effectively send the message out to
employees, and the external customers, there is also the issue of
adequate resources, is there instant access to cash funds for
response, handling all the incoming calls and questions, the
preparedness of the organization and the possibility of the crisis
putting a temporary halt on business.
I know when my company had a crisis last month, they took
immediate action with getting the FBI involved first, all the
employees, the current ones were taken into meetings with
management and advised of what occurred and what is to come
with our external customers, we were prepared for calls and
what to advise media of so the story does not become a media
5. frenzy.
References
Bland, M. (2013). 'Plans are useless'. Journal Of Business
Continuity & Emergency Planning, 7(1), 56-64.
Frandsen, F., & Johansen, W. (2011). The study of internal
crisis communication: Towards an integrative framework.
Corporate Communications, 16(4), 347-361. doi:http://
dx.doi.org/10.1108/13563281111186977
http://www.cyberalert.com/blog/index.php/designing-a-crisis-
management-plan-that-covers-all-the-angles/