1. Desicion Making Support
in the course of Crises
“Disaster-management is complicated. However, multidisciplinary Governance is evolving”
Gemeente

2. Disaster management problems
• Problematic information & communication exchange
between strategic, operational and tactical levels is
resulting in uninformed decision making at different
levels
• Different disciplines are acting as separate units
• Scattered & not-unified command is resulting in
unnecessary causalities

3. Disaster management solutions
• Stable, secure information & communication
exchange between strategic operational and tactical
levels … creates informed decision making at
different levels
• Integrated cross border approach
• Unified command dictates less causalities

4. Dynamic portal
“Decision making during crises and/or everyday multidisciplinary & cross-system procedures”
WHY || Decisionmakers and operational leaders share the need for
both having and distributing information (decisions, advise,
questions, reports) with and between juxtaposed safety
+ domains.
HOW || Shared processes are leading
• in everyday multidisciplinary projects
• by training
= • during crises
WOW || An all-embracing decision support practice
• Easy accessible
• Secure
• Scalable
• Resilient
• Synchronisation (offline + online)

5. Stronger Joint Together
Software
Integration
Business Application Services
Communication
Training &
Process
Infrastructure Software

6. Dynamic Portal
“Command & Control -> Communication -> Collaboration”
Shared perspectives ↔
Advice ↑
Decisions ↓
Decision Makers Action Centers
scribling-pad to do list decisions table log forum atlas wiki / encyclopedia

7. An example: Groove 2007
“Low threshold and secure access to multidisciplinary platform”
• High Security/
strong encryption
• Synchronisation of
Directory Mail
PKI
Server Server
offline changes
Groove Server
2007 Audit
• Robust / smart
F F
networkload
Groove Server
I I
Legacy
2007 Manager
Systems R R
E E
W W
A A
Groove
Groove Server 2007
L L
Server 2007 Relay
L L
Data Bridge
bn
Perimeter
Existing Server
Security Zone
Required
Optional

8. Unified Communications
• ICAweb (departmental ‘integrale crisisadvies’
website), VROM
• Exercise 2x Veilig, Mass-vaccinations, GHOR
Drente
• National exercises TMO, Viking
• Regional exercise, Gemeente Barendrecht
• Experiment VNOG
• Training multidisciplinary decision-making
• Defense-activities

9. Contacts,
Pieter van
Prooijen
Ferry Heeneman
Business Application Services
31629525808
Secure
Flexible
Scalable
Resilient
On+offline
Ralph
Kronieger
Ferry Heeneman &
Martin
Elger van der Avoird
Slijkhuis