1. Video Conferencing Services
Video conferencing allows you to see, converse, share information and collaborate without ever leaving your office
Whether you need a simple four-site video conference, a global video event, a worldwide video-endpoint installation or
the use of a public video room far away from home – ACT’s video offerings allow you to choose the service that best
suits your business and meeting requirements. ACT is the only global conferencing provider who can offer all of these
services anywhere in the world at the high level of service you expect.
How can Video Conferencing help me?
• Improve Communications - read reactions and emotions
• Build trust and respect - face-to-face meetings
• Cost savings - reduce travel and related expenses
• Improve quality of life - by minimizing your need to travel
• Build teams - share goals, expectations and commitment to a cause
ACT's global footprint is unsurpassed in
the video bridging industry. With facilities
in Amsterdam, Boston, Kuala Lumpur,
London, Singapore and Sydney, ACT's
global support, expanded port capacity
and network provider partnerships offer
customers multiple networking options
from ISDN, IP and ATM backbone
capabilities. With both H.320 and H.323
transport methods to choose from, we
provide the latest in video technology
and support to suit your specific
needs..
Our video support team is available
24x7x365 so each and every single
conference is supported.
www.acttel.com
Australia | Canada | France | Germany | Hong Kong | Malaysia | Netherlands | Singapore | United Kingdom | United States

2. Not sure what type of conference you require? Let ACT help you decide which conference type is right for your
conference. You can be certain that quality is built into every conference we support.
ACT ‘s Basic Video Conference provides you with what ACT considers standard conference features at no extra charge.
Built into our Basic Port Fee, ACT will provide multiple continuous presence options, transcoding and speed matching,
both IP and ISDN based connections and exemplary helpdesk support from one of our global service delivery centers.
For those videoconferences that require additional pre-conference attention, ACT’s Executive Conference type
provides our Meet and Greet support plus all our standard Basic Conference features. Upon connecting the sites, the
ACT engineer will greet the conference participants, confirm the quality of their connection and provide any last
minute assistance prior to the turning the conference over to the meeting moderator.
For high profile meetings, ACT has an Elite Conference type that will provide the customer with a Meeting Director
who will be dedicated to your conference for its duration. This dedicated engineer will be dialed into the conference
to provide immediate support and undivided attention ensuring the highest quality conference. All of our Basic &
Executive service features are also included in your Elite Conference.
ACT’s additional videoconference features may be requested as needed to complement all three conference types.
These features include:
- Audio Add On
- Conference Recording
- Technical Support
Conference Features 1 2 3
Reservations
Confirmations
Global Service
Continuous Presence
Transcoding (multiple algorithms)
Speed Matching
Monitoring
Dial in
Dial out Other ACT Services that are available:
Site Certification & Registration
T.120 End point Management
ISDN ReadyConnect Video
IP Gateway Room Rentals / Public Rooms
Meet N Greet Opt Event Management
Meeting Director Opt Opt Communication Line
Conference Reporting Web Conferencing
Help Desk Support / In Conference Support Satellite Services
‘Welcome to Conference’ Slide Equipment & Maintenance Services
Conference Producer (for 10+ site meetings) Mand Mand Mand Room / Conflict Management
Basic Videoconferencing training for end users Bridge Management
Billing Services Dedicated Bridge
1 = Basic Video Conference
2 = Executive Video Conference
3 = Elite Video Conference
Opt = Optional Service - Additional Fee
Mand = Mandatory service for 10+ sites - Additional Fee
www.acttel.com
Australia | Canada | France | Germany | Hong Kong | Malaysia | Netherlands | Singapore | United Kingdom | United States