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OVERVIEW OF OUR CAPABILITIES
               TO HELP GROW YOUR BUSINESS


                                       April, 2012




M arke ting   S ale s   Trans form ation
TABLE OF CONTENTS

# Page
1.  About Minds&More
2.  Business growth related needs we help address
3.  Summary of our capabilities in Marketing, Sales &
    Transformation
4. Sample profiles of our seasoned professionals
5. How we collaborate with clients
6. How we enhance marketing & sales alignment
7. How we build sales capabilities and sales performance
8. Typical marketing interim assignments
9. Sample clients
10. Examples of typical client assignments



                                                           2
About Minds&More

• Minds&More supports clients to grow their business by building capabilities in
  marketing, sales and transformation.

  Market     Strategic   Transformation    Marketing    Sales   Brand & Communication   Capturing
  Analysis   Planning     Management      Management Management      Management       Value & Return



• Our clients can rely on our proven methodologies and flexible service
  solutions: consulting, program & project management and interim management.

• Our team of 30+ seasoned professionals inspire, challenge, train and coach our
  clients and take accountability to realize tangible results through excellence in
  execution.



                          We Mind Your Business

                                                                                                  3
BUSINESS GROWTH NEEDS WE HELP TO SOLVE

    Need to build
  specific skills and        Need specific            Need a clear go to market
 capabilities in sales   marketing resources for      plan and processes to get
                                                                there
    or marketing          specific time frame


           Need relevant marketing, sales or
      transformation capabilities to help grow our
                       business
                            Need help on a specific
  Need to better             project, program, or
  align sales and              transformation             Not enough sales
 marketing teams                                        leads in our pipeline
 to enhance our                                         or opportunities not
     revenues                                               progressing



                                                                                  4
Our focus is on enabling positive business growth

         Marketing                                     Sales                               Transformation
                                              Boosting commercial                       Building organizational
Creating, communicating and
                                              effectiveness to best                    focus, capabilities and the
delivering offerings that have
                                              capitalize on market                      necessary change to win
     value for customers
                                                 opportunities                            more in the market
                              Illustration of our expertise, leveraging proven methodologies

• Market Assessments                    • Sales Plan & Lead Management –            • Defining or Aligning on Vision &
• Segmentation, Targeting &               Funnel Plan™ Funnel Camp™                   Mission
  Positioning                           • Creating Sales Opportunities –            • Shifting the Paradigm and Change
• Product Management & Marketing          Conceptual Selling®                         Management
• Go to Market Plans & Activation       • Managing Sales Opportunities -            • Innovation & NPD processes
• Integrated Communications               Strategic Selling®                        • Organizational Design
  Management                            • Managing relationships - Large            • Building Customer Centric or
• Pricing & Value Capturing               Account Management Process®                 Solution Led Organizations
• (Employer) Brand Management           • Value Based Selling and Pricing           • Internal Communications
• Customer Experience & Loyalty         • Negotiating Success                       • Coaching & Capability Building
• Marketing Performance & Scorecards    • Leveraging your CRM tools                 • Marketing & Sales Alignment
                                        • Partner Channel Management                • Building Employee Engagement
                            Offering flexible service solutions by seasoned professionals

                        CONSULTING – PROJECT & PROGRAM MANAGEMENT
                           INTERIM MANAGEMENT – TRAINING & COACHING


        We are the certified & distribution partner for MathMarketing: Funnel Logic™, Funnel Camp™, Funnel Plan ™
        We are a certified & distributor partner for Miller Heiman® Sales Performance Methodologies               5
Sample profiles of our 30 seasoned professionals that
enable positive growth for our clients
    Benny Van Calster, Partner                                     Tru Lefevere, Associate
    16 years experience in marketing, product,                     25 years experience in sales, marketing
    and go to market. Focus: B2B and ICT                           communication & business development.
    sectors.                                                       Focus: B2B, ICT sector and new ventures.

    Jo Van Crombruggen, Associate                                  Pieterjan Kempynck, Partner
    20 years experience in marketing and sales                     17+ years experience in people, change
    activation, 360° campaign optimization,                        management and marketing capability
    MARCOM, and social media. Focus : B2B and B2C.                 building. Focus: B2B, Services, and Energy.

    Francois Delvaux, Partner
                                                                   Marianne Dewandeleer, Associate
    17+ year experience in marketing and sales:
                                                                   20+ years experience in corporate marketing,
    Strategy, planning and alignment, value
                                                                   employer branding, program management;

                                                        450+
    based pricing, and building sales capabilities.
                                                                   change. Focus: B2B Services, ICT.
    Focus: B2B, start-up and large.



                                                       Years of
    Daphne Gevers, Associate                                       Myriam Vangenechten, Partner
    15 years experience in marketing, product and                  20+ years experience in marketing, operational
    portfolio management, market development,                      marketing, program implementation. Focus: B2B


                                                      Experience
    customer experience and integrated                             incl. Utilities, Energy, and Insurance.
    communications. Focus: B2B, ICT, Services.

    Pascal Hall, Partner                                           Gregoire Vanderveken, Associate
    20+ years experience in building sales                         20+ years experience in strategy, building
    capabilities and channel management,                           sales capabilities, coaching. Certified Miller
    coaching. Certified Miller Heiman® . Focus:                    Heiman® . Focus: ICT, Services, Large or
    Large or complex sales force environments.                     complex sales force environments.

    Hamish Madan, Partner
                                                                   Cindy De Schouwer, Associate
    15 years experience as senior manager in
                                                                   15 years experience in helping companies to
    sales and marketing management . Certified
                                                                   grow their brands through effective marketing,
    Funnel Coach™. Focus: B2B and capability
                                                                   marketing communications, planning and go to
    building initiatives.
                                                                   market. Focus: B2B, B2C and services.



                                                                                                                    6
How we collaborative approach with our clients


                                           1                         We actively listen to your challenges, needs
Adapt to changing circumstances or needs




                                               Active Listening      and what you want to accompish



                                           2     Structure the       Together we define the problem to solve, the scope of
                                               Problem Together      the assignment and the change challenge


                                           3                         We leverage our network of professionals to explore
                                              Define Solution
                                                                     solution paths for the problem, and work with you
                                           Paths & Success Metrics
                                                                     to set clear success metrics

                                           4                         We collaborate with your organization to implement the
                                                 Implement           selected solution(s). We track progress of deliverables,
                                               and Track Quality     quality rendered and ensure desired results realized
                                                                     We Mind Your Business
            5


                                                                                                                        7
WE HELP TO CREATE BUSINESS GROWTH VIA WELL ALIGNED
 MARKETING AND SALES AND DEMAND GENERATION TACTICS

                                                              MORE UNIT GROWTH compared to
 Companies that are                          5.4 %            poorly aligned organizations
BEST IN CLASS in sales
    and marketing                                             Improvement in DEAL CLOSURE
  alignment achieve
                                              38 %            rate and better productivity of sales
 better performance                                           Reduced CHURN in customers or
                                              36 %            business at that customer

                                                           Funnel Camp™: From strategy to
                                                           plan in 3 days (excl prep work)
                                                           The goal is to help an organization to align its
                                                           sales and marketing teams on common plan,
                                                           approach and together shape and execute tactics
                                                           that progress customer buyers through the sales
                                                           funnel.

                                                           This approach helps to enhance sales revenues.


     Minds&More is certified & distribution partner for MathMarketing:
     Funnel Logic™, Funnel Camp™, Funnel Plan ™                                                             8
SALES: WE HELP BUILD SALES CAPABILITIES AND PERFORMANCE

   Creating Opportunities                                                              Manage Opportunities

Conceptual Selling®                                                                Strategic Selling®
Optimizing Every Interaction with                                                  Comprehensive Strategy and expand
Customers (Use of Green Sheet                                                      the expertise and effectiveness of the
tool)                                                                              sales professional to win complex
                                                                                   sales (use of the Blue Sheets tools)
Executive Impact
Strategy for Securing Executive                                                    Negotiate Success
Approval                                                                           Win-Win Sales Negotiations that
                                                                                   Strengthen Customer Relationships
Securing Strategic
Appointments
Effective Contact Strategy for
Generating Quality, High Value
Appointments

    Management Execution                                                                 Manage Relationships

Driving sales process adoption                                                     Large Account Management
through coaching to increase use of                                                Process (LAMP®)
effective communication behaviors                                                  Strategic Planning for Protecting
                                                                                   and Growing Key Accounts
Strategic Selling® Funnel
Management                                                                         Channel Partner Management
Implementing Customized Funnel                                                     Optimizing Results from Indirect
Management                                                                         Distribution


       Minds&More is certified & distributor partner for Miller Heiman® Sales Performance Methodologies
                                                                                                                   9
INTERIM MARKETING ASSIGNMENTS TO SUPPORT A CLIENT
ORGANIZATION WITH DEFINED GOALS AND TIMING

                                  Typical interim assignments done
                                  by our seasoned professionals:

                                  • Interim Marketing Director - Belgium
                                    or EMEA level
                                  • Interim Product Manager
                                  • Interim Go to Market Manager
                                  • Interim MARCOM
                                  • Interim Corporate COM & PR
                                  • Interim Project Manager
                                  • Interim Business Developer
                                  • Interim Project Manager
                                  • Interim Channel Partner Manager
                 •   ICT                      •   PROCESS INDUSTRIES
                 •   SEMI CONDUCTORS          •   MEDICAL EQUIPMENT
    Sample       •   TRANSPORT & LOGISTICS    •   BEVERAGE
   Industries    •   ENERGY & UTILITIES       •   SERVICES
                 •   BANKING                  •   BASIC MATERIALS
                 •   INSURANCE                •   CONSTRUCTION


                                                                       10
Minds&More – sample of clients we are doing More for

                                                                                       Fast growing SMEs
 Household Names…                            Industry Leaders…
                                                                                       & Entrepreneurs…




  We serve companies in private & public sector, from big corporations, to PME companies who need marketing, sales or
 transformation to realize business growth. We also assist start-ups that have interesting propositions for the market but
       need external marketing or sales muscle. Minds&More is serving clients domestically or on European level.


                                                                                                                   11
Sample overview of assignments (1/2)
Sector        Topic                                         Type
Parcels       Go to Market & B2C marketing for new          Project Management
              distribution concept
Consulting    Internal & recruitment communication          Half time interim

Banking       Change management for Finance integration     Half time project mgmt

FMCG          Senior Brand Manager                          Full time interim

FMCG          Coaching Marketing Team                       Coaching & training
Telco         Defining Employer Value Proposition           Coaching
HR            Offer / Product Manager                       Project Management
Telco         Marketing Manager                             Full time interim
Postal        Go to Market of New Product                   Full time interim
Postal        Launch value selling and new pricing model    Project Management
HR Services   Sales transformation and KAM implementation   Sales training, coaching
              project                                       and follow through




                                                                                       12
Sample overview of assignments (2/2)
Sector           Topic                                            Type
Logistics        Retail expansion for new pick-up – drop-off      Project Management
                 solution
Logistics        MARCOM support to get specific leads per         Full time interim
                 month for sales and support go to market
Logistics        2011 plan activation, special projects, change   Consulting and Project
                 mgt of senior team                               Management (PMO)
HR               Marcom Manager                                   Full time interim
Industrial B2B   Go to market – capability development            Project, coach,
                                                                  consulting
Pharmaceutical   Preparing for a major new product Launch         Consulting & coaching
HR               Marcom Director                                  Full time interim
HR               Organizational development & Strategy            Consulting
Energy           Interim manager retail marketing                 Full time interim
Industrial B2B   EMEA MARCOM Manager                              Full time interim
Solar Energy     MARCOM plan execution                            Coaching




                                                                                           13
Francois Delvaux, Partner                           Pieterjan Kempynck
Mobile: +32 (0)495 242 986                          Mobile: 32 (0)477 700 541
Email: francois.delvaux@mindsandmore.biz            Email: pieterjan.kempynck@mindsandmore.biz

Pascale Hall, Partner                               Benny Van Calster, Partner
Mobile: + 32 (0) 472 445 983                        Mobile: 32 (0)475 633 483
Email: Pascale.Hall@mindsandmore.biz                Email: benny.van.calster@mindsandmore.biz

Hamish Madan, Partner                               Myriam Vangenechten, Partner
Mobile: +32 (0)478 032 460                          Mobile: +32(0)477 508 640
Email: Hamish.Madan@mindsandmore.biz                Email: Myriam.Vangenechten@mindsandmore.biz




                 We Mind Your Business

                  MINDS&MORE cvba
                  MC Square Building, Lambroekstraat 5A, 1831 Diegem
                  Tel: +32 (0)2 719 02 55, fax: +32 (0)2 719 00 10, info@mindsandmore.biz
                  www.mindsandmore.biz

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Overview of Minds and More

  • 1. OVERVIEW OF OUR CAPABILITIES TO HELP GROW YOUR BUSINESS April, 2012 M arke ting S ale s Trans form ation
  • 2. TABLE OF CONTENTS # Page 1. About Minds&More 2. Business growth related needs we help address 3. Summary of our capabilities in Marketing, Sales & Transformation 4. Sample profiles of our seasoned professionals 5. How we collaborate with clients 6. How we enhance marketing & sales alignment 7. How we build sales capabilities and sales performance 8. Typical marketing interim assignments 9. Sample clients 10. Examples of typical client assignments 2
  • 3. About Minds&More • Minds&More supports clients to grow their business by building capabilities in marketing, sales and transformation. Market Strategic Transformation Marketing Sales Brand & Communication Capturing Analysis Planning Management Management Management Management Value & Return • Our clients can rely on our proven methodologies and flexible service solutions: consulting, program & project management and interim management. • Our team of 30+ seasoned professionals inspire, challenge, train and coach our clients and take accountability to realize tangible results through excellence in execution. We Mind Your Business 3
  • 4. BUSINESS GROWTH NEEDS WE HELP TO SOLVE Need to build specific skills and Need specific Need a clear go to market capabilities in sales marketing resources for plan and processes to get there or marketing specific time frame Need relevant marketing, sales or transformation capabilities to help grow our business Need help on a specific Need to better project, program, or align sales and transformation Not enough sales marketing teams leads in our pipeline to enhance our or opportunities not revenues progressing 4
  • 5. Our focus is on enabling positive business growth Marketing Sales Transformation Boosting commercial Building organizational Creating, communicating and effectiveness to best focus, capabilities and the delivering offerings that have capitalize on market necessary change to win value for customers opportunities more in the market Illustration of our expertise, leveraging proven methodologies • Market Assessments • Sales Plan & Lead Management – • Defining or Aligning on Vision & • Segmentation, Targeting & Funnel Plan™ Funnel Camp™ Mission Positioning • Creating Sales Opportunities – • Shifting the Paradigm and Change • Product Management & Marketing Conceptual Selling® Management • Go to Market Plans & Activation • Managing Sales Opportunities - • Innovation & NPD processes • Integrated Communications Strategic Selling® • Organizational Design Management • Managing relationships - Large • Building Customer Centric or • Pricing & Value Capturing Account Management Process® Solution Led Organizations • (Employer) Brand Management • Value Based Selling and Pricing • Internal Communications • Customer Experience & Loyalty • Negotiating Success • Coaching & Capability Building • Marketing Performance & Scorecards • Leveraging your CRM tools • Marketing & Sales Alignment • Partner Channel Management • Building Employee Engagement Offering flexible service solutions by seasoned professionals CONSULTING – PROJECT & PROGRAM MANAGEMENT INTERIM MANAGEMENT – TRAINING & COACHING We are the certified & distribution partner for MathMarketing: Funnel Logic™, Funnel Camp™, Funnel Plan ™ We are a certified & distributor partner for Miller Heiman® Sales Performance Methodologies 5
  • 6. Sample profiles of our 30 seasoned professionals that enable positive growth for our clients Benny Van Calster, Partner Tru Lefevere, Associate 16 years experience in marketing, product, 25 years experience in sales, marketing and go to market. Focus: B2B and ICT communication & business development. sectors. Focus: B2B, ICT sector and new ventures. Jo Van Crombruggen, Associate Pieterjan Kempynck, Partner 20 years experience in marketing and sales 17+ years experience in people, change activation, 360° campaign optimization, management and marketing capability MARCOM, and social media. Focus : B2B and B2C. building. Focus: B2B, Services, and Energy. Francois Delvaux, Partner Marianne Dewandeleer, Associate 17+ year experience in marketing and sales: 20+ years experience in corporate marketing, Strategy, planning and alignment, value employer branding, program management; 450+ based pricing, and building sales capabilities. change. Focus: B2B Services, ICT. Focus: B2B, start-up and large. Years of Daphne Gevers, Associate Myriam Vangenechten, Partner 15 years experience in marketing, product and 20+ years experience in marketing, operational portfolio management, market development, marketing, program implementation. Focus: B2B Experience customer experience and integrated incl. Utilities, Energy, and Insurance. communications. Focus: B2B, ICT, Services. Pascal Hall, Partner Gregoire Vanderveken, Associate 20+ years experience in building sales 20+ years experience in strategy, building capabilities and channel management, sales capabilities, coaching. Certified Miller coaching. Certified Miller Heiman® . Focus: Heiman® . Focus: ICT, Services, Large or Large or complex sales force environments. complex sales force environments. Hamish Madan, Partner Cindy De Schouwer, Associate 15 years experience as senior manager in 15 years experience in helping companies to sales and marketing management . Certified grow their brands through effective marketing, Funnel Coach™. Focus: B2B and capability marketing communications, planning and go to building initiatives. market. Focus: B2B, B2C and services. 6
  • 7. How we collaborative approach with our clients 1 We actively listen to your challenges, needs Adapt to changing circumstances or needs Active Listening and what you want to accompish 2 Structure the Together we define the problem to solve, the scope of Problem Together the assignment and the change challenge 3 We leverage our network of professionals to explore Define Solution solution paths for the problem, and work with you Paths & Success Metrics to set clear success metrics 4 We collaborate with your organization to implement the Implement selected solution(s). We track progress of deliverables, and Track Quality quality rendered and ensure desired results realized We Mind Your Business 5 7
  • 8. WE HELP TO CREATE BUSINESS GROWTH VIA WELL ALIGNED MARKETING AND SALES AND DEMAND GENERATION TACTICS MORE UNIT GROWTH compared to Companies that are 5.4 % poorly aligned organizations BEST IN CLASS in sales and marketing Improvement in DEAL CLOSURE alignment achieve 38 % rate and better productivity of sales better performance Reduced CHURN in customers or 36 % business at that customer Funnel Camp™: From strategy to plan in 3 days (excl prep work) The goal is to help an organization to align its sales and marketing teams on common plan, approach and together shape and execute tactics that progress customer buyers through the sales funnel. This approach helps to enhance sales revenues. Minds&More is certified & distribution partner for MathMarketing: Funnel Logic™, Funnel Camp™, Funnel Plan ™ 8
  • 9. SALES: WE HELP BUILD SALES CAPABILITIES AND PERFORMANCE Creating Opportunities Manage Opportunities Conceptual Selling® Strategic Selling® Optimizing Every Interaction with Comprehensive Strategy and expand Customers (Use of Green Sheet the expertise and effectiveness of the tool) sales professional to win complex sales (use of the Blue Sheets tools) Executive Impact Strategy for Securing Executive Negotiate Success Approval Win-Win Sales Negotiations that Strengthen Customer Relationships Securing Strategic Appointments Effective Contact Strategy for Generating Quality, High Value Appointments Management Execution Manage Relationships Driving sales process adoption Large Account Management through coaching to increase use of Process (LAMP®) effective communication behaviors Strategic Planning for Protecting and Growing Key Accounts Strategic Selling® Funnel Management Channel Partner Management Implementing Customized Funnel Optimizing Results from Indirect Management Distribution Minds&More is certified & distributor partner for Miller Heiman® Sales Performance Methodologies 9
  • 10. INTERIM MARKETING ASSIGNMENTS TO SUPPORT A CLIENT ORGANIZATION WITH DEFINED GOALS AND TIMING Typical interim assignments done by our seasoned professionals: • Interim Marketing Director - Belgium or EMEA level • Interim Product Manager • Interim Go to Market Manager • Interim MARCOM • Interim Corporate COM & PR • Interim Project Manager • Interim Business Developer • Interim Project Manager • Interim Channel Partner Manager • ICT • PROCESS INDUSTRIES • SEMI CONDUCTORS • MEDICAL EQUIPMENT Sample • TRANSPORT & LOGISTICS • BEVERAGE Industries • ENERGY & UTILITIES • SERVICES • BANKING • BASIC MATERIALS • INSURANCE • CONSTRUCTION 10
  • 11. Minds&More – sample of clients we are doing More for Fast growing SMEs Household Names… Industry Leaders… & Entrepreneurs… We serve companies in private & public sector, from big corporations, to PME companies who need marketing, sales or transformation to realize business growth. We also assist start-ups that have interesting propositions for the market but need external marketing or sales muscle. Minds&More is serving clients domestically or on European level. 11
  • 12. Sample overview of assignments (1/2) Sector Topic Type Parcels Go to Market & B2C marketing for new Project Management distribution concept Consulting Internal & recruitment communication Half time interim Banking Change management for Finance integration Half time project mgmt FMCG Senior Brand Manager Full time interim FMCG Coaching Marketing Team Coaching & training Telco Defining Employer Value Proposition Coaching HR Offer / Product Manager Project Management Telco Marketing Manager Full time interim Postal Go to Market of New Product Full time interim Postal Launch value selling and new pricing model Project Management HR Services Sales transformation and KAM implementation Sales training, coaching project and follow through 12
  • 13. Sample overview of assignments (2/2) Sector Topic Type Logistics Retail expansion for new pick-up – drop-off Project Management solution Logistics MARCOM support to get specific leads per Full time interim month for sales and support go to market Logistics 2011 plan activation, special projects, change Consulting and Project mgt of senior team Management (PMO) HR Marcom Manager Full time interim Industrial B2B Go to market – capability development Project, coach, consulting Pharmaceutical Preparing for a major new product Launch Consulting & coaching HR Marcom Director Full time interim HR Organizational development & Strategy Consulting Energy Interim manager retail marketing Full time interim Industrial B2B EMEA MARCOM Manager Full time interim Solar Energy MARCOM plan execution Coaching 13
  • 14. Francois Delvaux, Partner Pieterjan Kempynck Mobile: +32 (0)495 242 986 Mobile: 32 (0)477 700 541 Email: francois.delvaux@mindsandmore.biz Email: pieterjan.kempynck@mindsandmore.biz Pascale Hall, Partner Benny Van Calster, Partner Mobile: + 32 (0) 472 445 983 Mobile: 32 (0)475 633 483 Email: Pascale.Hall@mindsandmore.biz Email: benny.van.calster@mindsandmore.biz Hamish Madan, Partner Myriam Vangenechten, Partner Mobile: +32 (0)478 032 460 Mobile: +32(0)477 508 640 Email: Hamish.Madan@mindsandmore.biz Email: Myriam.Vangenechten@mindsandmore.biz We Mind Your Business MINDS&MORE cvba MC Square Building, Lambroekstraat 5A, 1831 Diegem Tel: +32 (0)2 719 02 55, fax: +32 (0)2 719 00 10, info@mindsandmore.biz www.mindsandmore.biz