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GB30403
CURRENT ISSUES IN OFFSHORE
         BANKING
                 GROUP:
                    WOZNIACKI—
        -- CAROLINE WOZNIACKI—
NO       NAME         MATRIK NUMBER   HE
1     TEW JIA FUH      BG09110323     20
2    PANG RUEN RIN     BG09110285     20
3      ONG SII YIK     BG09110179     20
4    CHIN WAN TING     BG09110268     20
5     TAN SUK WEN      BG09110109     20
6    LIM XIAN CHENG    BG09110343     20

                                           1
TITLE:

CUSTOMER’S ACCEPTANCE ON
 FINANCIAL INSTITUTIONS’
PRODUCTS: ISLAMIC VERSUS
 CONVENTIONAL FINANCIAL
      INSTITUTIONS


                           2
1.0 INTRODUCTION
1.1 Development of Financial Institutions

  Since 1940s and 1950s, theory of financial institutions has
developed. First financial institutions was introduced in 1970s.

 In 1967, “Tabung Haji” introduced by Islamic Bank in
Malaysia.

 Financial institutions has being more developed associated
with the innovation of technology.


                                                                   3
2.0 OBJECTIVES
Objectives:

  To investigate the relationship between customer
acceptance and financial institutions.

  To investigate the differences between Islamic and
conventional financial institutions.




                                                       4
3.0 DISCUSSION AND FINDINGS
3.1 Customer acceptance

 Interest rates offered
       conventional- interest charge on transaction
     activities;
       Islamic – Riba is prohibited

 Risk and returns
       conventional : long term, high risk and
     higher return
       Islamic : uncertainty (Gharar) is prohibited,
     their loss/profit will share between consumers
     and Islamic financial institutions
                                                       5
Quality of services
   Highly competency, friendliness, and efficiency of staff
   Islamic financial institutions have to put emphasis in
   order to get greater acceptance
   Islamic financial institutions provide Islamic products;
   Conventional provides both Islamic & conventional
   products
   Example :
      Bond- Sukuk
      Deposits/ savings – Musharakah, Mudarabah
      Financing - Murabaha



                                                              6
3.2 Islamic Finance Instruments
   Murabahah
                                            Istisna’a
   •is a contract of
                                            •produce a specific
   sale and
                                            thing which is possible
   purchase at a
                                            to be made according
   profit margin
                                            to determined price
   between the
                                            and for a fixed date of
   supplier and the
                                            delivery
   purchaser of the    Islamic Finance
   good.                 instruments



                                         Sukuk (Bond)
   Ijara (Leasing)                       •is an investment certificate
   •literally means                      (bond) that represents a
   ‘to give                              proportionate interest in a
   something on                          well-defined pool of assets
   rent’                                 that yield income and capital
                                         returns.

                                                                      7
3.3 Conventional Finance instruments

 Mutual Fund
 •a trust that                           Insurance
 pools the                               •insurance is a
 savings of a                            risk transfer
 number of                               mechanism
 investors who
 share a common
 financial goal.      Conventional
                   Finance instruments


                                         Pension fund
Mortgage Loan                            •protects
•is a loan to                            individuals and
finance the                              families against
purchase of your                         loss of income
home                                     in their
                                         retirement years
                                                            8
3.4 Activities Prohibited by Islamic Finance

•getting earning                             •earning of
through unethical                            interest on
(or non-Islamic)                             contracts of loan
activity                                     (or Riba)



                     Activities Prohibited
                      by Islamic Finance



•uncertainty, risk
                                             •debt restructuring
or speculation
                                             that is based on
(Gharar) in
                                             compensations
contracts



                                                                   9
3.5 Which financial institutions better?
 Islamic financial institutions
    Ethical norms and social commitments
    Profit-sharing
    Fair distribution
    Eliminate economic ills

 Conventional financial institutions
    Borrowers can earn profits from margin
    Regulation of Islamic financial institutions more tight
    Has not to bear risk
    More familiar in customer perception

                                                              10
3.6 What are the main results

 Positive relationship between customer acceptance
 and financial institutions’ products

  Islamic financial institutions are differ from
 conventional financial institutions




                                                   11
4.0 CONCLUSION

  Financial institutions are likely to be more
developed and competitive globally.

  Islamic and conventional financial institutions are
providing more goods and services to customers.

  Customer must well-known their acceptance
against the products offered by financial
institutions.


                                                    12
Thank you
For your attention!




  Q&A Section


                      13

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Caroline Wozniacki ( P SLIDE)

  • 1. GB30403 CURRENT ISSUES IN OFFSHORE BANKING GROUP: WOZNIACKI— -- CAROLINE WOZNIACKI— NO NAME MATRIK NUMBER HE 1 TEW JIA FUH BG09110323 20 2 PANG RUEN RIN BG09110285 20 3 ONG SII YIK BG09110179 20 4 CHIN WAN TING BG09110268 20 5 TAN SUK WEN BG09110109 20 6 LIM XIAN CHENG BG09110343 20 1
  • 2. TITLE: CUSTOMER’S ACCEPTANCE ON FINANCIAL INSTITUTIONS’ PRODUCTS: ISLAMIC VERSUS CONVENTIONAL FINANCIAL INSTITUTIONS 2
  • 3. 1.0 INTRODUCTION 1.1 Development of Financial Institutions Since 1940s and 1950s, theory of financial institutions has developed. First financial institutions was introduced in 1970s. In 1967, “Tabung Haji” introduced by Islamic Bank in Malaysia. Financial institutions has being more developed associated with the innovation of technology. 3
  • 4. 2.0 OBJECTIVES Objectives: To investigate the relationship between customer acceptance and financial institutions. To investigate the differences between Islamic and conventional financial institutions. 4
  • 5. 3.0 DISCUSSION AND FINDINGS 3.1 Customer acceptance Interest rates offered conventional- interest charge on transaction activities; Islamic – Riba is prohibited Risk and returns conventional : long term, high risk and higher return Islamic : uncertainty (Gharar) is prohibited, their loss/profit will share between consumers and Islamic financial institutions 5
  • 6. Quality of services Highly competency, friendliness, and efficiency of staff Islamic financial institutions have to put emphasis in order to get greater acceptance Islamic financial institutions provide Islamic products; Conventional provides both Islamic & conventional products Example : Bond- Sukuk Deposits/ savings – Musharakah, Mudarabah Financing - Murabaha 6
  • 7. 3.2 Islamic Finance Instruments Murabahah Istisna’a •is a contract of •produce a specific sale and thing which is possible purchase at a to be made according profit margin to determined price between the and for a fixed date of supplier and the delivery purchaser of the Islamic Finance good. instruments Sukuk (Bond) Ijara (Leasing) •is an investment certificate •literally means (bond) that represents a ‘to give proportionate interest in a something on well-defined pool of assets rent’ that yield income and capital returns. 7
  • 8. 3.3 Conventional Finance instruments Mutual Fund •a trust that Insurance pools the •insurance is a savings of a risk transfer number of mechanism investors who share a common financial goal. Conventional Finance instruments Pension fund Mortgage Loan •protects •is a loan to individuals and finance the families against purchase of your loss of income home in their retirement years 8
  • 9. 3.4 Activities Prohibited by Islamic Finance •getting earning •earning of through unethical interest on (or non-Islamic) contracts of loan activity (or Riba) Activities Prohibited by Islamic Finance •uncertainty, risk •debt restructuring or speculation that is based on (Gharar) in compensations contracts 9
  • 10. 3.5 Which financial institutions better? Islamic financial institutions Ethical norms and social commitments Profit-sharing Fair distribution Eliminate economic ills Conventional financial institutions Borrowers can earn profits from margin Regulation of Islamic financial institutions more tight Has not to bear risk More familiar in customer perception 10
  • 11. 3.6 What are the main results Positive relationship between customer acceptance and financial institutions’ products Islamic financial institutions are differ from conventional financial institutions 11
  • 12. 4.0 CONCLUSION Financial institutions are likely to be more developed and competitive globally. Islamic and conventional financial institutions are providing more goods and services to customers. Customer must well-known their acceptance against the products offered by financial institutions. 12
  • 13. Thank you For your attention! Q&A Section 13