The document discusses and compares five methods for quality evaluation and validation: benchmarking, benchlearning, self-assessment, peer-review, and qualitative weighting and summation. Each method is defined and its process, advantages, and disadvantages are outlined. Benchmarking involves comparing an organization's performance to industry leaders, benchlearning focuses on integrating best practices, and self-assessment and peer-review are internal and external evaluations against set criteria. Qualitative weighting and summation is an alternative evaluation method that rates criteria qualitatively rather than numerically.
Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged
Methods in Open ECB-Check
1. Open ECBCheck Methods for Quality Development Rafael García Rodríguez University of Augsburg, 2010
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10. S elf-assessment The EFQM manual discusses data collection methods that could be used for self-assessments that differ in results, time or resources required. Questionnaires Assessment workshop “ Award Simulation” Easy to use Don’t consume many resources Used as foundation for other methods Data collection Presentation and assessment Reach a consensus Full documentation for “European Quality Award” Results from organisations itself or outside
![Introduction ,[object Object],Benchmarking Qualitative Weighting and Summation Benchlearning Community of Practice Quality Assessment Self-assessment Peer-review](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)