15. The history of internet shopping
1979
Michael Aldrich ‘invented’ online shopping. Using videotex, a two way message service, it
revolutionized businesses. We now know this as e-commerce.
1982
a videotex online service accessible by telephone lines, could be used to make online purchases, train
reservations, check stock prices, chat and search a telephone directory. It is considered the most successful
pre WWW online service.
1991
The internet is commercialized and we saw the birth of e-commerce, The first ever shopper
buys online at a Tesco store.
16. 1998
Paypal is founded. This enabled transactions of money without sharing financial information and gave
customers the flexibility to pay using their PayPal account balances, bank accounts, PayPal Credit and
other credit cards.
2005
Consumers begin to recommend items to friends via Facebook and Twitter, 198 million U.S.
consumers bought something online in the first quarter.
2015
Today’s shoppers combine online shopping with real life shopping, In fact, 74 percent of
people use their mobile phone to help them while shopping, with 79 percent making a
purchase as a result.
17. Years
0
1000
2000
3000
4000
5000
2014 2015 2016 2017 2018 2019 2020 2021
SALESINBILLIONSU.S.DOLLARS
Retail e-commerce sales
worldwide
This statistic gives information
on retail e-commerce sales
worldwide from 2014 to 2021. In
2017, retail e-commerce sales
worldwide amounted to 2.3 trillion
US dollars and e-retail revenues are
projected to grow to 4.88 trillion US
dollars in 2021, by increasing
average 506 (37.87%) person/year.
76
78
80
82
84
86
88
2014-2015 2016-2017 2018-2019 2020-2021
Increasing percentage