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Leveraging partnerships for a better
Financial inclusion
Mobile Financial Service With Ethio-Telecom
3rd Week Report
July 19, 2023
Vision
“To become a World-class Commercial Bank
financially driving Ethiopian’s future.”
3
7/28/2023
Corporate Strategy foundation of CBE
Mission
“We are committed to realize stakeholders’ values
through enhanced financial intermediation globally,
deploying highly motivated and skilled employees”
4
7/28/2023 Digital Banking Training
Corporate Strategy foundation of CBE cont..
CORE
VALUES
Integrity
Service
Excellence
Professionalism
Empowerment
Innovation
Organization
Teamwork
Respect For
Diversity
Corporate
Citizenship
Core Values
5
7/28/2023 Digital Banking Training
Corporate Strategy foundation of CBE cont..
Summary of Mobile Financial Service Portfolio
Disbursement
No of Customers: 37,246
Amount: 245,568,320.79
Repayment
No of Customers: 28,962
Amount: 34,855,485
Revenue
No of Customers: 15096
Amount: 4,468,855.66
Enderas:4,441,727.36 (99.4%)
7% from 10days Enderas
29% from 25 days Enderas
64% from 60 days Enderas
Adrash:27,128.30 (0.6%)
Deposit
No of Customers: 12,888
Total Amount: 24,729,261
Interest Bearing: 24,473,944
Non-Interest Bearing:255,317
Withdrawal
No of Customers :2,947
Total Amount :13,403,179
Interest Bearing: 13,182,571
Non-Interest Bearing:220,608
Outstanding Saving
Total Amount: 11,326,082
Interest Bearing: 11,291,637
Non-Interest Bearing: 33,911
Total Amount of Interest Paid: 11234
Micro Credit Summary Micro Saving Summary
From June 27,2023 to July 16, 2023
No.of Customers
Sinq Ordinary Interest Bearing Saving
Ordinary Non-interest Bearing Saving
Sinq Locked Savings
68.25%
30.40 %
1.35%
Total Amount of
Outstanding Saving
Sinq Ordinary Interest Bearing Saving
Ordinary Non-interest Bearing Saving
Sinq Locked Savings
65.32%
34.38%
Total Disbursed Micro Credit
Amount
Enderas Adrash
93.5%
6.5%
No of Customers
Enderas Adrash
97.3%
2.7%
Summary of Mobile Financial Service Portfolio
Enderas Revenue
10 Days(7%)
25 Days(29%)
60 Days(64%)
Transaction Type 1st Week 2nd Week 3rd Week
Deposit Customer 1,390 1,372 3,239
Deposit Amount 8,920,862 7,606,173 10,215,858
Withdrawal Customer 708 946 1253
Withdrawal Amount 3,535,380.74 4,533,035.98 6,875,276
Three Weeks Deposit and Withdrawal
2nd and 3rd weeks Deposit and Withdrawal Increments in %
-2000000
-1500000
-1000000
-500000
0
500000
1000000
1500000
2000000
2500000
3000000
2nd Week 3rd Week
Deposit Customer Deposit Amount Withdrawal Customer Withdrawal Amount
15%
1.3%
34%
28%
136%
34%
32%
52%
Transaction Type 1st Week 2nd Week 3rd Week
Disbursement Customer
11,813 16,429 20817
Disbursement Amount
81,316,020.00 102,295,373.00 245,568,320.79
Repayment Customer
3,448 8,584 28,962
Repayment Amount
5,134,073.76 16,037,922.44 34,855,485.00
Three Weeks Disbursement and Repayment
0.00
50.00
100.00
150.00
200.00
250.00
2nd Week 3rd Week
Disbursment Customer
Disbursment Amount
Repayment Customer
Repayment Amount
39%
17%
137%
40%
28%
212%
149%
26%
2nd and 3rd weeks Disbursement and Repayment
Increments in %
500,000.00
0.00
500,000.00
1,000,000.00
1,500,000.00
2,000,000.00
2,500,000.00
10-Jul-23 11-Jul-23 12-Jul-23 13-Jul-23 14-Jul-23 15-Jul-23 16-Jul-23
Daily Performance of the third week
No.of Customers Total Amount of Deposit Total Withdrawal Saving Outstanding Amount
Sinq(ስንቅ) Transaction
Product Type
Transaction Type
No. of
Customers
Total Amount of
Deposit
Total Amount
of Withdrawal
Total Amount
of Outstanding
Saving
Total Amount
of Interest Paid
Sinq Ordinary Interest Bearing Saving 8,796 9,023,164.00 5,126,581.00 3,893,921.00 8,307.00
Ordinary Non-interest Bearing Saving 3,918 255,317.00 220,608.00 33,911.00 0.00
Sinq Locked Saving for 3 Months 134 10,358,863.00 5,024,802.00 5,335,901.00 1,840.00
Sinq Locked Saving for 6 Months 10 1,168,044.00 572,178.00 596,000.00 134.00
Sinq Locked Saving for 9 Months 3 166,000.00 66,000.00 100,000.00 0.00
Sinq Locked Saving for 12 Months 27.00 3,757,873.00 2,393,010.00 1,365,815.00 953.00
Total 12,888.00 24,729,261.00 13,403,179.00 11,325,548.00 11,234.00
Enderas(እንደራስ)
Product Type Transaction Type
No.of
Customers
Outstanding Amount
10-Days
Enderas
Total Disbursed Amount 9,965.00 10,923,333.79
Facilitation Fees Paid 7,549.00 296,638.51
Principals Repaid 7,525.00 7,281,927.73
Penalty Fees Paid 295.00 4,489.37
Total Repayment 15,369.00 7,583,055.61
Facilitation Fees Unpaid 2,431.00 140,294.84
Principals Unpaid 2,575.00 3,641,406.06
Total Unpaid Amount 5,006.00 3,781,700.90
Total Revenue 7,844.00 301,127.88
Total Overdue Contracts (Principal) 425 423240.00
Enderas(እንደራስ) Cont..
Product Type Transaction Type
No.of
Customers
Outstanding Amount
25-Days
Enderas
Total Disbursed Amount 10,079.00 56,457,501.00
Facilitation Fees Paid 3,802.00 1,292,752.60
Principals Repaid 3,658.00 12,903,734.23
Penalty Fees Paid 0.00 0.00
Total Repayment 7,460.00 14,196,486.83
Facilitation Fees Unpaid 6,390.00 3,788,422.49
Principals Unpaid 6,682.00 43,553,766.77
Total Unpaid Amount 13,072.00 47,342,189.26
Total Revenue 3,802.00 1,292,752.60
Enderas(እንደራስ) Cont..
Product Type Transaction Type
No.of
Customers
Outstanding Amount
60-Days
Enderas
Total Disbursed Amount 16,178.00 162,120,372.00
Facilitation Fees Paid 3,339.00 2,847,834.07
Principals Repaid 2,579.00 9,885,398.72
Penalty Fees Paid 1.00 12.81
Total Repayment 5,919.00 12,733,245.60
Facilitation Fees Unpaid 13,578.00 31,197,444.05
Principals Unpaid 13,810.00 152,234,973.28
Total Unpaid Amount 27,388.00 183,432,417.33
Total Revenue 3,340.00 2,847,846.88
Enderas(እንደራስ) Cont..
Product Type Transaction Type
No.of
Customers
Outstanding Amount
Total Enderas
Total Dsibursed Micro Credit Amount 36,222.00 229,501,206.79
Total Facilitation Fee Paid 14,690.00 4,437,225.18
Total Facilitation Fees Unpaid 22,399.00 35,126,161.38
Total Penalty Fees Paid 296.00 4,502.18
Total Principal Paid 13,762.00 30,071,060.68
Total Principal Unpaid 23,067.00 199,430,146.11
Total Repayment 28,748.00 34,512,788.04
Total Revenue 14,986.00 4,441,727.36
Total Unpaid Amount 45,466.00 234,556,307.49
Total Overdue Contracts (Principal) 425.00 423,240.00
Product Type Transaction Type
No.of
Customers
Outstanding
Amount
Adrash 25% of monthly
salary with 1 month
installment
Total Disbursed Amount 141.00 559,329.00
Facilitation Fees Paid 30.00 2,865.92
Principals Repaid 30.00 71,648.00
Penalty Fees Paid 3.00 4.53
Total Repayment 63.00 74,518.45
Facilitation Fees Unpaid 111.00 19,507.24
Principals Unpaid 111.00 487,681.00
Total Unpaid Amount 222.00 507,188.24
Total Revenue 33.00 2,870.45
Adrash(አድራሽ)
Adrash(አድራሽ) Cont..
Product Type Transaction Type
No.of
Customers
Outstanding
Amount
Adrash 50% of monthly salary
with 2 months installment
Total Disbursed Amount 64.00 527,101.00
Facilitation Fees Paid 10.00 1,748.04
Principals Repaid 10.00 26,951.00
Penalty Fees Paid 0.00 0.00
Total Repayment 20.00 28,699.04
Facilitation Fees Unpaid 64.00 40,420.04
Principals Unpaid 61.00 500,150.00
Total Unpaid Amount 125.00 540,570.04
Total Revenue 10.00 1,748.04
Adrash(አድራሽ) Cont..
Product Type Transaction Type
No.of
Customers
Outstanding Amount
Adrash one month salary
with 3 months installment
Total Disbursed Amount 292.00 5,211,687.00
Facilitation Fees Paid 31.00 9,988.81
Principals Repaid 30.00 107,529.66
Penalty Fees Paid 0.00 0.00
Total Repayment 61.00 117,518.47
Facilitation Fees Unpaid 292.00 511,179.89
Principals Unpaid 284.00 5,104,157.34
Total Unpaid Amount 576.00 5,615,337.23
Total Revenue 31.00 9,988.81
Product Type Transaction Type
No.of
Customer
s
Outstanding Amount
Adrash one month salary with
4 months installment
Total Disbursed Amount 527.00 9,768,997.00
Facilitation Fees Paid 36.00 12,521.00
Principals Repaid 34.00 109,440.00
Penalty Fees Paid 0.00 0.00
Total Repayment 70.00 121,961.00
Facilitation Fees Unpaid 527.00 1,355,138.58
Principals Unpaid 521.00 9,659,557.00
Total Unpaid Amount 1,048.00 11,014,695.58
Total Revenue 36.00 12,521.00
Adrash(አድራሽ) Cont..
Adrash(አድራሽ) Cont..
Product
Type
Transaction Type
No.of
Customers
Outstanding
Amount
Total
Adrash
Total Disbursed Micro Credit Amount 1,024.00 16,067,114.00
Total Facilitation Fee Paid 107.00 27,123.77
Total Facilitation Fees Unpaid 994.00 1,926,245.75
Total Penalty Fees Paid 3.00 4.53
Total Principal Paid 104.00 315,568.66
Total Principal Unpaid 977.00 15,751,545.34
Total Repayment 214.00 342,696.96
Total Revenue 110.00 27,128.30
Total Unpaid Amount 1,971.00 17,677,791.09
 Loan and Savings transactions are increasing.
 Sinq Ordinary Interest Bearing Saving is the product type with the highest share of deposits
and number of customers, and Ordinary Non-Interest Bearing took the second highest
share.
 93.5% of the disbursed loan is from the Enderas type of product, and 97.3% of the
borrowers are through Enderas.
 93% of the revenue is generated from Enderas, of which 64% are from 60-day Enderas,
29% are from 25-day Enderas, and 7% are from 10-day Enderas.
Summary
Way of Forward

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Mobile transaction 3rd week updated July 19-2023.pptx

  • 1. Leveraging partnerships for a better Financial inclusion
  • 2. Mobile Financial Service With Ethio-Telecom 3rd Week Report July 19, 2023
  • 3. Vision “To become a World-class Commercial Bank financially driving Ethiopian’s future.” 3 7/28/2023 Corporate Strategy foundation of CBE
  • 4. Mission “We are committed to realize stakeholders’ values through enhanced financial intermediation globally, deploying highly motivated and skilled employees” 4 7/28/2023 Digital Banking Training Corporate Strategy foundation of CBE cont..
  • 6. Summary of Mobile Financial Service Portfolio Disbursement No of Customers: 37,246 Amount: 245,568,320.79 Repayment No of Customers: 28,962 Amount: 34,855,485 Revenue No of Customers: 15096 Amount: 4,468,855.66 Enderas:4,441,727.36 (99.4%) 7% from 10days Enderas 29% from 25 days Enderas 64% from 60 days Enderas Adrash:27,128.30 (0.6%) Deposit No of Customers: 12,888 Total Amount: 24,729,261 Interest Bearing: 24,473,944 Non-Interest Bearing:255,317 Withdrawal No of Customers :2,947 Total Amount :13,403,179 Interest Bearing: 13,182,571 Non-Interest Bearing:220,608 Outstanding Saving Total Amount: 11,326,082 Interest Bearing: 11,291,637 Non-Interest Bearing: 33,911 Total Amount of Interest Paid: 11234 Micro Credit Summary Micro Saving Summary From June 27,2023 to July 16, 2023
  • 7. No.of Customers Sinq Ordinary Interest Bearing Saving Ordinary Non-interest Bearing Saving Sinq Locked Savings 68.25% 30.40 % 1.35% Total Amount of Outstanding Saving Sinq Ordinary Interest Bearing Saving Ordinary Non-interest Bearing Saving Sinq Locked Savings 65.32% 34.38% Total Disbursed Micro Credit Amount Enderas Adrash 93.5% 6.5% No of Customers Enderas Adrash 97.3% 2.7% Summary of Mobile Financial Service Portfolio Enderas Revenue 10 Days(7%) 25 Days(29%) 60 Days(64%)
  • 8. Transaction Type 1st Week 2nd Week 3rd Week Deposit Customer 1,390 1,372 3,239 Deposit Amount 8,920,862 7,606,173 10,215,858 Withdrawal Customer 708 946 1253 Withdrawal Amount 3,535,380.74 4,533,035.98 6,875,276 Three Weeks Deposit and Withdrawal
  • 9. 2nd and 3rd weeks Deposit and Withdrawal Increments in % -2000000 -1500000 -1000000 -500000 0 500000 1000000 1500000 2000000 2500000 3000000 2nd Week 3rd Week Deposit Customer Deposit Amount Withdrawal Customer Withdrawal Amount 15% 1.3% 34% 28% 136% 34% 32% 52%
  • 10. Transaction Type 1st Week 2nd Week 3rd Week Disbursement Customer 11,813 16,429 20817 Disbursement Amount 81,316,020.00 102,295,373.00 245,568,320.79 Repayment Customer 3,448 8,584 28,962 Repayment Amount 5,134,073.76 16,037,922.44 34,855,485.00 Three Weeks Disbursement and Repayment
  • 11. 0.00 50.00 100.00 150.00 200.00 250.00 2nd Week 3rd Week Disbursment Customer Disbursment Amount Repayment Customer Repayment Amount 39% 17% 137% 40% 28% 212% 149% 26% 2nd and 3rd weeks Disbursement and Repayment Increments in %
  • 12. 500,000.00 0.00 500,000.00 1,000,000.00 1,500,000.00 2,000,000.00 2,500,000.00 10-Jul-23 11-Jul-23 12-Jul-23 13-Jul-23 14-Jul-23 15-Jul-23 16-Jul-23 Daily Performance of the third week No.of Customers Total Amount of Deposit Total Withdrawal Saving Outstanding Amount
  • 13. Sinq(ስንቅ) Transaction Product Type Transaction Type No. of Customers Total Amount of Deposit Total Amount of Withdrawal Total Amount of Outstanding Saving Total Amount of Interest Paid Sinq Ordinary Interest Bearing Saving 8,796 9,023,164.00 5,126,581.00 3,893,921.00 8,307.00 Ordinary Non-interest Bearing Saving 3,918 255,317.00 220,608.00 33,911.00 0.00 Sinq Locked Saving for 3 Months 134 10,358,863.00 5,024,802.00 5,335,901.00 1,840.00 Sinq Locked Saving for 6 Months 10 1,168,044.00 572,178.00 596,000.00 134.00 Sinq Locked Saving for 9 Months 3 166,000.00 66,000.00 100,000.00 0.00 Sinq Locked Saving for 12 Months 27.00 3,757,873.00 2,393,010.00 1,365,815.00 953.00 Total 12,888.00 24,729,261.00 13,403,179.00 11,325,548.00 11,234.00
  • 14. Enderas(እንደራስ) Product Type Transaction Type No.of Customers Outstanding Amount 10-Days Enderas Total Disbursed Amount 9,965.00 10,923,333.79 Facilitation Fees Paid 7,549.00 296,638.51 Principals Repaid 7,525.00 7,281,927.73 Penalty Fees Paid 295.00 4,489.37 Total Repayment 15,369.00 7,583,055.61 Facilitation Fees Unpaid 2,431.00 140,294.84 Principals Unpaid 2,575.00 3,641,406.06 Total Unpaid Amount 5,006.00 3,781,700.90 Total Revenue 7,844.00 301,127.88 Total Overdue Contracts (Principal) 425 423240.00
  • 15. Enderas(እንደራስ) Cont.. Product Type Transaction Type No.of Customers Outstanding Amount 25-Days Enderas Total Disbursed Amount 10,079.00 56,457,501.00 Facilitation Fees Paid 3,802.00 1,292,752.60 Principals Repaid 3,658.00 12,903,734.23 Penalty Fees Paid 0.00 0.00 Total Repayment 7,460.00 14,196,486.83 Facilitation Fees Unpaid 6,390.00 3,788,422.49 Principals Unpaid 6,682.00 43,553,766.77 Total Unpaid Amount 13,072.00 47,342,189.26 Total Revenue 3,802.00 1,292,752.60
  • 16. Enderas(እንደራስ) Cont.. Product Type Transaction Type No.of Customers Outstanding Amount 60-Days Enderas Total Disbursed Amount 16,178.00 162,120,372.00 Facilitation Fees Paid 3,339.00 2,847,834.07 Principals Repaid 2,579.00 9,885,398.72 Penalty Fees Paid 1.00 12.81 Total Repayment 5,919.00 12,733,245.60 Facilitation Fees Unpaid 13,578.00 31,197,444.05 Principals Unpaid 13,810.00 152,234,973.28 Total Unpaid Amount 27,388.00 183,432,417.33 Total Revenue 3,340.00 2,847,846.88
  • 17. Enderas(እንደራስ) Cont.. Product Type Transaction Type No.of Customers Outstanding Amount Total Enderas Total Dsibursed Micro Credit Amount 36,222.00 229,501,206.79 Total Facilitation Fee Paid 14,690.00 4,437,225.18 Total Facilitation Fees Unpaid 22,399.00 35,126,161.38 Total Penalty Fees Paid 296.00 4,502.18 Total Principal Paid 13,762.00 30,071,060.68 Total Principal Unpaid 23,067.00 199,430,146.11 Total Repayment 28,748.00 34,512,788.04 Total Revenue 14,986.00 4,441,727.36 Total Unpaid Amount 45,466.00 234,556,307.49 Total Overdue Contracts (Principal) 425.00 423,240.00
  • 18. Product Type Transaction Type No.of Customers Outstanding Amount Adrash 25% of monthly salary with 1 month installment Total Disbursed Amount 141.00 559,329.00 Facilitation Fees Paid 30.00 2,865.92 Principals Repaid 30.00 71,648.00 Penalty Fees Paid 3.00 4.53 Total Repayment 63.00 74,518.45 Facilitation Fees Unpaid 111.00 19,507.24 Principals Unpaid 111.00 487,681.00 Total Unpaid Amount 222.00 507,188.24 Total Revenue 33.00 2,870.45 Adrash(አድራሽ)
  • 19. Adrash(አድራሽ) Cont.. Product Type Transaction Type No.of Customers Outstanding Amount Adrash 50% of monthly salary with 2 months installment Total Disbursed Amount 64.00 527,101.00 Facilitation Fees Paid 10.00 1,748.04 Principals Repaid 10.00 26,951.00 Penalty Fees Paid 0.00 0.00 Total Repayment 20.00 28,699.04 Facilitation Fees Unpaid 64.00 40,420.04 Principals Unpaid 61.00 500,150.00 Total Unpaid Amount 125.00 540,570.04 Total Revenue 10.00 1,748.04
  • 20. Adrash(አድራሽ) Cont.. Product Type Transaction Type No.of Customers Outstanding Amount Adrash one month salary with 3 months installment Total Disbursed Amount 292.00 5,211,687.00 Facilitation Fees Paid 31.00 9,988.81 Principals Repaid 30.00 107,529.66 Penalty Fees Paid 0.00 0.00 Total Repayment 61.00 117,518.47 Facilitation Fees Unpaid 292.00 511,179.89 Principals Unpaid 284.00 5,104,157.34 Total Unpaid Amount 576.00 5,615,337.23 Total Revenue 31.00 9,988.81
  • 21. Product Type Transaction Type No.of Customer s Outstanding Amount Adrash one month salary with 4 months installment Total Disbursed Amount 527.00 9,768,997.00 Facilitation Fees Paid 36.00 12,521.00 Principals Repaid 34.00 109,440.00 Penalty Fees Paid 0.00 0.00 Total Repayment 70.00 121,961.00 Facilitation Fees Unpaid 527.00 1,355,138.58 Principals Unpaid 521.00 9,659,557.00 Total Unpaid Amount 1,048.00 11,014,695.58 Total Revenue 36.00 12,521.00 Adrash(አድራሽ) Cont..
  • 22. Adrash(አድራሽ) Cont.. Product Type Transaction Type No.of Customers Outstanding Amount Total Adrash Total Disbursed Micro Credit Amount 1,024.00 16,067,114.00 Total Facilitation Fee Paid 107.00 27,123.77 Total Facilitation Fees Unpaid 994.00 1,926,245.75 Total Penalty Fees Paid 3.00 4.53 Total Principal Paid 104.00 315,568.66 Total Principal Unpaid 977.00 15,751,545.34 Total Repayment 214.00 342,696.96 Total Revenue 110.00 27,128.30 Total Unpaid Amount 1,971.00 17,677,791.09
  • 23.  Loan and Savings transactions are increasing.  Sinq Ordinary Interest Bearing Saving is the product type with the highest share of deposits and number of customers, and Ordinary Non-Interest Bearing took the second highest share.  93.5% of the disbursed loan is from the Enderas type of product, and 97.3% of the borrowers are through Enderas.  93% of the revenue is generated from Enderas, of which 64% are from 60-day Enderas, 29% are from 25-day Enderas, and 7% are from 10-day Enderas. Summary

Editor's Notes

  1. Core Values Integrity We are committed to the highest ideals of honor and integrity. We are committed to act in an honest and trustworthy manner. We are committed to firmly adhere to ethical principles and standards. Service Excellence We are committed to maintain the highest operating standards. We are committed to offer the highest quality service to our customers. We are committed to be preferred brand in service quality in the minds of customers and the general public. We strive to build long lasting relationships with our customers. We are committed to promote efficient and effective services and ensure maximum value for money. Professionalism We take ownership and personal responsibility for all what we do. We are professional in conduct and treat customers with utmost respect. We are responsive to the needs and interests of our customers. We maintain confidentiality and privacy of all customers. We continually develop ourselves to maintain leading-edge capabilities. We apply our knowledge and competence to our competitive advantage. Empowerment We distinguish employees as valuable organizational resources. We promote delegation of duties and responsibilities. We maintain an atmosphere that inspires confidence and take ownership. We take responsibility and support to each other and serve customers in a courteous and respectful manner. We recognize our employees for their best achievements. Learning Organization We anticipate and respond to internal and external changes through constant improvement and adjustment. We establish a culture that nurtures individual and group learning. We retain and disseminate tacit knowledge across the bank. Teamwork We respect one another and co-operate in our work. We recognize the importance of teamwork for our success. We collaborate and support one another to ensure process integration and minimize external business challenges. Respect for Diversity We are sensitive to cultural, ethical, religious or other values of employee and customers. We value diversity of ideas and viewpoints of our employees. We foster an environment of inclusiveness, where all people, regardless of their sex, age, belief, etc., can exercise their maximum potential. We are committed to address the needs of our customers, regardless of their sex, age, education etc. We are committed to listen to one another and respond appropriately. Corporate Citizenship We value the importance of our role in national development endeavor and stand up for this commitment. We abide by the laws of Ethiopia and other countries in which we do business. We care about society’s welfare and the environment. We believe that the sustainability of our business depends on our ability to maintain and build public confidence.