This document summarizes risks facing a company categorized into product & service, environment & pollution, business, employment, information security, compliancy, financial & accounting, mass-communication, brand, business operation, natural disaster, disaster & accident, incident and accident, political, social, and economic risks. It lists the specific risks, associated crisis levels, responsible committees and departments for each risk category. The overall purpose is to identify and manage risks that could negatively impact the company.

1. TPCS Risk Table
Categray Risk Crisis Risk Committee/Regulation Responsible Department
B2C product:When seriouse PL accident occurs
(reported by end-user,intervened by authorities or
mass-communication) Technical service planning Dep.
Product defect
B2B product:Social effect accident Strategic planning Dep.
occurs(reported by end-user,intervened by
authority or mass-communication)
When MFFR or claims from customer on product
Product quality issue Technical service planning Dep.
quality exceed proper level
Product & Service
Delivery date or
When shipping delay or shipping not available Business Planning Dep.
shipping delay
Due to support/service defect,the claim from
TPCS management meeting
customers becomes stronger, or be instructed by Technical service planning Dep.
Support/service defect TPCS Risk compliance Committee
authorities, or be censured by media or internet, or Strategic planning Dep.
accused by consumers.
Intellectual property pirate, or accused intellectual
Intellectual property
property pirate
Soil,groundwater or atmosphare pollution be
confirmed,noise, vibration or mephitis be
Pollution
complained by the neighbors, or be instructed by
Strategic planning Dep.
authorities, or be censured by media or internet
Environment & Pollution
Waster treatment and Illegalities be confirmed(Including constituent's
recycle illegalities)
Injurant or environment pollution substance in
Injurant interfusion
product which is over the standards be confirmed.
Human rights violation(Including sexual
Human rights and
harassment) be exposed outside the company, or TPCS HR committee
sexual harassment
be censured by media, or be accused.
Business Risk Group negotiation be initiated,be exposed outside
labor dispution and
the company, demonstration, intervened by
Employment trouble Human Resource & General Affair Dept.
authorities or media,be accused. TPCS work rules
Be exposed to public,be intervened by authorities Employement Agreement
Employee scandal
and media, be accused. TPCS Risk compliance committee
Law breaking be exposed,be intervened by
Employment law
authorities and media, be accused.
Secret information Top secret information be stolen,or be taken away
management without permission,or be revealed.
Personal information
Law breaking be exposed,be intervened by media TPCS Information Security Standard
Information Security protection
TPCS Risk compliance committee
Personal information be revealed,important
Information system
information be disappeared or juggled,hacker
management
access,virus infection,be abused by employee Strateigic Planning Dept.
Sales
Toshiba Conduct Standard
Procument Export control program
Compliancy Law breaking or ethic China Anti-monoply Law guideline
Import control Foregin public employee guideline
TPCS Risk compliance committee
Industry lwa
Collection risk improper credit control
Manipulation Be exposed to public,be intervened by authorities
TPCS Accounting Policy
Financial & Accounting accounting and media, be accused. Financial & Accounting Dept.
TPCS Management meeting
Exchange rate
Uncontrolable big change of exchange rate
fluctuation
Mass-communication Mass-communication Response to improper report and interview. Product & Marketing Dept.
Brand Toshiba brand Toshiba brand be pirated
Strateigic Planning Dept.
Business operation Busienss management Bribery
Serious impact occurs(Casualty,business be
Large-scale
suspend over 1 day,explosion,fire,building
earthquake
collapse) TPCS Risk compliance committee
Natural disaster
Serious impact occurs(Casualty,business be
Typhoon,strom
suspend over 1 day,explosion,fire,building
flood,lightning strike
collapse)
Serious impact occurs(Business be suspend over
Explosion,fire
1 day,affects neighbor)
Serious impact occurs(Business be suspend over
1 day),death accident,group accident,occupational
disease(Including karoshi),food poisoning in
Disaster & accident risk Safety,sanitation and TPCS Risk compliance committee Human Resource & General Affair Dept.
company's facilities,medical accident be
employment injury TPCS work rule
exposed,group accident such as accident during
employee trip and these thing be instructed by the
Incident and accident
authorities, be censured by media, be accised.
died by traffic accident,fire,attack,serious
Acccident on the way
injury(hospitalization),group suffering oversea, be
of business
reported by media.
Kidnap,imprisonment, TPCS Risk compliance committee
Be reported or be confirmed, reported by media
missing
Employee be infected at large-scale, affect
Infection
business continuance
The risk of employee suffering be aware(Person
and property), affect business
War,civil strife
continuance(activities be suspended,refuge or
withdraw be dicussed)
Political
Affect business continuance(Business be
Strategic planning Dep.
Coup suspended,frozen assets,confiscation,contract be
abolished,law amendment)
Business issue TPCS management meeting
Social risk
Economic downturn TPCS Risk compliance Committee
Economic
and Economic crisis
Demonstration, be reported by media,be
Consumer action
intervened by authorities,be accused.
Strategic planning Dep.
Be reported by media, be intimidated for
Social Anti-social force Technical service planning Dep.
relationship
Business & Marketing Dep.
The access of internet exposal be increased
Internet
repidly, be reported by media.