4. MITEL PHONE PORTFOLIO
MITEL IP 5360 5340e 5330e 5324 5320 / 5312 5304
PHONES Executive Premium Mainstream Mainstream 5320e Entry Basic
Set Business Business Key Entry Key Display
Phone Phone System Enterprise System Phone
Phone Phone Phone
ACCESSORIES
Line Gigabit Programmable Key Cordless 5310 IP
Interface Ethernet Modules 12 and 48 – Handset / Headset Conference
Module Stand 5324 / 5330e / 5340e / Unit
8528 / 8568
DIGITAL PHONES 8568 8528 HANDSETS 5610 DECT Handset
5. MITEL COMMUNICATIONS DIRECTOR
MITEL COMMUNICATIONS DIRECTOR
MITEL 3300 INDUSTRY VIRTUAL MICD*
INDUSTRY
STANDARD MCD
GATEWAYS
MITEL 3300 STANDARD VIRTUAL
CONTROLLERS SERVERS
SERVERS MCD MICD* - Carrier
* MICD requires service provider certification. See MOL or contact your Mitel Sales Associate.
• 3300 Controllers – optimized hardware for TDM and IP access and services
• Industry Standard Servers (ISS) for enhanced data center fit – including new HA servers
• Virtual MCD (vMCD) for integration with VMware® virtual infrastructure enabled data centers
• Mitel Multi-Instance Communications Director (MICD) for centralized, high-density service
provider or enterprise public, private, hosted cloud applications
5
5
8. DISTRIBUTED ARCHITECTURE
• Provides Local
Survivability, PSTN
Access, Analog Support
• Leverage Centralized Virtual
UC Applications
• Call Control Resiliency to the
cloud
• Centralized Overflow
Firewall
ISP
MPLS
Trunking Gateway
Teleworker 3300 Controller
Media Gateway(s)
SOHO
Building 2
Store 8
9. MITEL RESILIENCY + VMWARE HIGH AVAILABILITY
vMCD #1
• vMCD #1 running on Server 1 (Maine) X vMCD #2
• vMCD #2 running on Server 2 (Boston)
• IP Phones registered to vMCD #1
• vMCD #1 goes down, server failure
• IP Phones immediately failover to
vMCD #2 with MCD resiliency
• vCenter HA restarts vMCD #1
• IP Phones failback to vMCD #1
Calls in Progress Preserved
10. Mitel Virtual Desktop with VMware View
Enabling cost effective next • UCA Desktop Client
generation desktop solutions for • MCA Collaboration
Customer Interaction and the
• Contact Center Agent
BYOD-enabled Knowledge Worker End User
& Supervisor Desktop
with Mitel Unified Communications Desktop
• Experience
Web Portals
and Mitel Contact Center for Compatibility
VMware View 5
• Integrated Login/Logout between • UCA Softphone
Single Optimized
VMware View and Mitel Hot Desking
• Contact Center
Media
Sign Streaming
Softphone
On Support
12. MITEL UCA
Powerful, easy-to-use application
for all business communication
and collaboration
• Rich presence and availability
• Deskphone / softphone
• Point-to-point video
• Secure instant messaging
• Visual voice mail
• Integration with Microsoft® Outlook®
and Office, and IBM® Lotus Notes®
• Mobility support for
BlackBerry®, Android™, iPhone®, iPad
® and more
13. MCA
Overview
• Comprehensive
audio, video, and Web
collaboration application
• Scheduled or on-the-fly
conferences
• Flexible user-interface
• Easy desktop and application
sharing
• Multi-point video collaboration
• Web-based collaboration
viewer
• Improves collaboration and
information sharing among
employees and with
customers, partners, and
suppliers
• Core component of the Mitel
Applications Suite (MAS)
14. Virtual Solutions Commercial Updates
1. Virtual UC Business Bundle – $2,495
Standard and Premium
Software Assurance & Support –
• vMCD + vMAS + vMBG • UCC Standard User
User
Promo Bundles
• 16 users with License
• A La Carte Licenses
• MCD Standard User
• EHDU
• Voice Mail Virtual UC Business Bundle
• UM vMCD vMAS vMBG
• 4 SIP trunks Business
(Standard
• Capped at 250 users User
Licenses)
2. Virtual MCD – $1,495 Includes: 16 Users with <MCD Standard
User, EHDU, Voice Mail and UM> and 4 SIP
• New base package trunks
• 0 users, 0 SIP trunks
• Lower Price Point
3. MCD to Virtual MCD Conversions – $2,500
16. THANK YOU
ERIC CULLUM, SOLUTION DESIGN PROFESSIONAL VIRTUAL
UC SOLUTIONS
ERIC_CULLUM@MITEL.COM
VISIT WWW.MITEL.COM FOR MORE INFO
The information conveyed in this presentation, including oral comments and written materials, is confidential and proprietary to Mitel® and is intended solely for Mitel employees and
members of Mitel’s reseller channel. If you are not a Mitel employee or a Mitel authorized PARTNER, you are not the intended recipient of this information and are not invited to the
conference, and cannot participate in or listen to and/or view the presentation. Please delete or return any related material. Mitel will enforce its rights to protect its confidential and
proprietary information, and failure to comply with the foregoing may result in legal action against you or your company.
Editor's Notes
Typical manufacturer PPTGoal is to end PPT, start discussionNot your typical Preso
-Virtualized Mitel apps in vSphere.-3300 Controllers acting as trunking gateways/User Controllers.-Call control resiliency via Mitel SDS
MAS brings together business-critical applications into an easy-to-use, cost-effective solution. MAS delivers such capabilities as unified messaging, speech-enabled auto-attendant, mobility, teleworking, SRC, sophisticated audio and web conferencing, entry level contact centers, and business reporting, tailored to the needs of small to medium sized business. MAS 4.0 includes UC Advanced, a sophisticated Unified Communications solution that offers a visual presence of other’s availability. MAS integrates seamlessly with the Mitel Communications Director, the Mitel 5000 Communications Platform (CP), and the Mitel Axxess PBX – all of which provide call control, extensive features and supports a wide range of innovative desktop devices and applications.Now we’re going to give you an overview of MAS and how it eliminates multiple user interruptions like “what phone number should I reach you at?”We’ll also show you how IT benefits from having a single product to manage.
All UC providers do the same thing, differentiators:-VAR-FREEDOM ARCHITECTURE-FUTURE PROOFING
