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Save Money on Your Meeting: Spend Less and Get More for Your Meeting
George Shagoury, Senior Director 
of Sales 
Cvent 
Our Guest Co-Host
Beth Witzak, Global Account Executive, Conference Direct 
Our Panelist 
Julie Coker Graham 
Executive Vice President, Philadelphia Convention & Visitors Bureau
Our Discussion 
Survey Results 
Where to find deals 
5 factors of meeting desirability 
Resources to help you make meeting negotiations more effective 
Enhance and leverage those factors
•Chicago rises to #1 
•New Orleans and Nashville enter the Top 10 
•St. Louis climbs 8 spots 
•Louisville’s first appearance 
Trends in the Top 50 
Competitive Pricing in the Midwest
The Big Question 
What do meeting planners want in a group promotion?
Ask Them! 
Cvent conducts survey to find out.
Ask Them! 
Cvent conducts 
survey to find out. 
Yields 779 responses 
from meeting planners
Promotions Make an Impact 
WHY? 
of planners look for a promotion during the sourcing process 
%
Promotions Make an Impact 
WHEN? 
of planners seek a group offer while researching venues 
%
Promotions Make an Impact 
HOW? 
of planners say promotions usually influence their final booking decisions 
%
Top 10 Concessions Most Valuable to Planners 
Discounted Sleeping Rooms 
Discounted Meeting Space 
Meeting Room Wi-Fi 
Discounted Menu Prices 
Sleeping Room Wi-Fi 
Allowable Attrition 
Sleeping Room Upgrades 
Discounted AV 
Discounted Parking 
Late Checkout Times
Top 10 Amenities Most Valuable to Attendees 
Wi-Fi/Internet Access 
Roundtrip Airport Transportation 
Free Parking 
Late Checkout 
Meal Service 
Early Check-in 
Fitness Center Access 
Business Center Access 
Welcome Reception 
Beverage Service
All meetings are NOT created equally
The Desirability Continuum 
Higher Negotiation Leverage 
Lower Negotiation Leverage
Factor 1: Meeting Rooms to Guest Room Ratio 
“Space Hog” 
Lots of meeting space vs. 
guest rooms 
Lots of guest rooms vs. meeting space “Opportunity Creator” 
Higher Negotiation Leverage 
Lower Negotiation Leverage
Factor 2: History of Guest Room Pick-up 
“Attrition Attractor” 
History of low pick-up compared to block 
History of high pick-up compared to block 
“Just Plain Attractive” 
Higher Negotiation Leverage 
Lower Negotiation Leverage
Factor 3: Time of the Year 
“Prime Dates” 
Meeting dates over times of historical high occupancy 
Meeting dates over times of historical low occupancy 
“Need Period” 
Higher Negotiation Leverage 
Lower Negotiation Leverage
Factor 4: Arrival- departure pattern 
“The Blocker” 
Arriving on Monday or Tuesday 
Arriving on Sunday or Wednesday 
“The Conventional Connecter” 
Higher Negotiation Leverage 
Lower Negotiation Leverage
Factor 5: Total revenue potential 
“Just the basics!” 
Limited or low ancillary revenue 
Lot’s of ancillary revenue 
“Kitchen Sink?” 
Higher Negotiation Leverage 
Lower Negotiation Leverage
Deals to be had…and where to find them 
An exclusive collection of meeting focused offers
An exclusive collection of meeting focused offers 
Opportunities from Cvent
We are the best FIRST point of contact to help planners FIND the right fit for ANY SIZE meeting. 
CVB Promise and Value 
To Planners 
•Local expertise. 
•Extensive in-market relationships. 
•Comprehensive view of the destination. 
•Free to you!
www.empowerMINT.com 
•Review at-a-glance destination profiles 
•Get destination news 
•Find your Destination Expert 
•Search and compare 
•Submit a Quick Request or RFP to multiple destinations
Participation has earned you 0.5 credit hours for: 
CMP Credit 
Your CMP certificate and a webinar recording will be delivered in 5 business days. 
CMP-IS Domain A: Strategic Planning

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[Webinar] Save Money on Your Meeting

  • 1. Save Money on Your Meeting: Spend Less and Get More for Your Meeting
  • 2. George Shagoury, Senior Director of Sales Cvent Our Guest Co-Host
  • 3. Beth Witzak, Global Account Executive, Conference Direct Our Panelist Julie Coker Graham Executive Vice President, Philadelphia Convention & Visitors Bureau
  • 4. Our Discussion Survey Results Where to find deals 5 factors of meeting desirability Resources to help you make meeting negotiations more effective Enhance and leverage those factors
  • 5. •Chicago rises to #1 •New Orleans and Nashville enter the Top 10 •St. Louis climbs 8 spots •Louisville’s first appearance Trends in the Top 50 Competitive Pricing in the Midwest
  • 6. The Big Question What do meeting planners want in a group promotion?
  • 7. Ask Them! Cvent conducts survey to find out.
  • 8. Ask Them! Cvent conducts survey to find out. Yields 779 responses from meeting planners
  • 9. Promotions Make an Impact WHY? of planners look for a promotion during the sourcing process %
  • 10. Promotions Make an Impact WHEN? of planners seek a group offer while researching venues %
  • 11. Promotions Make an Impact HOW? of planners say promotions usually influence their final booking decisions %
  • 12. Top 10 Concessions Most Valuable to Planners Discounted Sleeping Rooms Discounted Meeting Space Meeting Room Wi-Fi Discounted Menu Prices Sleeping Room Wi-Fi Allowable Attrition Sleeping Room Upgrades Discounted AV Discounted Parking Late Checkout Times
  • 13. Top 10 Amenities Most Valuable to Attendees Wi-Fi/Internet Access Roundtrip Airport Transportation Free Parking Late Checkout Meal Service Early Check-in Fitness Center Access Business Center Access Welcome Reception Beverage Service
  • 14. All meetings are NOT created equally
  • 15. The Desirability Continuum Higher Negotiation Leverage Lower Negotiation Leverage
  • 16. Factor 1: Meeting Rooms to Guest Room Ratio “Space Hog” Lots of meeting space vs. guest rooms Lots of guest rooms vs. meeting space “Opportunity Creator” Higher Negotiation Leverage Lower Negotiation Leverage
  • 17. Factor 2: History of Guest Room Pick-up “Attrition Attractor” History of low pick-up compared to block History of high pick-up compared to block “Just Plain Attractive” Higher Negotiation Leverage Lower Negotiation Leverage
  • 18. Factor 3: Time of the Year “Prime Dates” Meeting dates over times of historical high occupancy Meeting dates over times of historical low occupancy “Need Period” Higher Negotiation Leverage Lower Negotiation Leverage
  • 19. Factor 4: Arrival- departure pattern “The Blocker” Arriving on Monday or Tuesday Arriving on Sunday or Wednesday “The Conventional Connecter” Higher Negotiation Leverage Lower Negotiation Leverage
  • 20. Factor 5: Total revenue potential “Just the basics!” Limited or low ancillary revenue Lot’s of ancillary revenue “Kitchen Sink?” Higher Negotiation Leverage Lower Negotiation Leverage
  • 21. Deals to be had…and where to find them An exclusive collection of meeting focused offers
  • 22. An exclusive collection of meeting focused offers Opportunities from Cvent
  • 23. We are the best FIRST point of contact to help planners FIND the right fit for ANY SIZE meeting. CVB Promise and Value To Planners •Local expertise. •Extensive in-market relationships. •Comprehensive view of the destination. •Free to you!
  • 24. www.empowerMINT.com •Review at-a-glance destination profiles •Get destination news •Find your Destination Expert •Search and compare •Submit a Quick Request or RFP to multiple destinations
  • 25. Participation has earned you 0.5 credit hours for: CMP Credit Your CMP certificate and a webinar recording will be delivered in 5 business days. CMP-IS Domain A: Strategic Planning