The Importance of Collaboration in Landlord and Tenant Relationships for Improving Energy Efficiency (The Network Rail and SSP Story)
1. The Importance of collaborationin landlord and tenant relationships forimproving
energy efficiency
(The Network Rail Story)
2. Landlords and Tenants - What do they want?
• Good relationship withtenants
• Abilityto bill accurately
• Accurate billing
• High priority for reducing energy for cost
and environmentalsavings.
Data
3. The Problems Between Landlords and Tenants
• Landlordwants to bill for energy at
minimum cost and minimalinvestment.
• Tenant wantsaccurate billing.
• Concern in underinvestmentin metering
infrastructure leads to regularestimates.
4. The Problems Between Landlords and Tenants
• Generally worse than outside world process.
• Not part of regulated system for DC/MOP/SupplierRelationship.
5. Normal Process
• Manual reads taken each month by individuals who are familiar
with meters and locations
• No actual knowledge if meters were correct, working, correctly
connected
• Still very complicated understanding what is connected to what /
is meter accurate
6. Managed Stations Investigation Project
• Network Rail is one of the larges landlords in UK.
• 100’s of tenants throughout UK.
• Also Train Operators operate from all Stations.
• Hugely complex as stations are typically old buildings with
complex infrastructure.
7.
8.
9. Managed Stations Investigation Project
Objective:
• To gain a full understanding of utilities usage in Network Rail
managed stations and the correction of existing billing
arrangements for tenanted areas and common areas.
10.
11.
12. Objective: Phase 1
1: Locate all tenant meters.
2: Replace any broken, old, faulty meters.
3: Check meter and bill connected to correct location.
4: Correct any anomalies in subsequentbilling runs.
5: Keep tenant fully engaged.
13. Objective: Phase 1
1: Knows meter charge is for actual unit.
2: Confirmation that meter is accurate.
3: Accurate billing takes risk out of accruals and allows accurate budget.
Tenant
14. Objective –Phase 2
Installationof Smart Metering
1: No need for manual meter reads.
2: Accurate billing cycles/no estimated data.
3: Opening/closing reads on date of change of tenancy.
4: Up to date list of meter linked to tenant.
15. Objective – Phase 2
Installationof Smart Metering
1: Accurate and regular bills.
2: Accurate billing cycles/no estimated data.
3: Opening/closing reads on date of change of tenancy.
4: Access to HH Data for profile analysis.
Tenant
16. Importance of HH Data
Without HH Data
1: No incentive to -
- Reduce energy
- Invest in Demand Reduction
2: Want to see outcome of ROI
- Spend £ - want to see £0.50 coming back through P&L
Tenant
17. Importance of HH Data
• With HH Data: MAGIC
These Brands have had access to HH Data and reduced their energy
consumptionby 15 – 40%.
Tenant
• In order to invest in demand reduction, tenants must have knowledge of
energy usage and wastage.
18. Demand Reduction Projects
• In order to invest in demand reduction, tenants must have
knowledge of energy usage and wastage.
20. Easing the process of installing Energy Management Projects
• HH data allows accurate billing.
• Tenant able to see where, when and how much energy is being used.
• Savings achieved through demand management projects can be seen through billing.
21. What is Network Rail Doing?
• Surveying metering infrastructure.
• Making billing more accurate for tenants.
• Investing in NHH AMR.
• Providing HH data through online portal.
• Working with Tenants to reduce their energy