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The Importance of collaborationin landlord and tenant relationships forimproving
energy efficiency
(The Network Rail Story)
Landlords and Tenants - What do they want?
• Good relationship withtenants
• Abilityto bill accurately
• Accurate billing
• High priority for reducing energy for cost
and environmentalsavings.
Data
The Problems Between Landlords and Tenants
• Landlordwants to bill for energy at
minimum cost and minimalinvestment.
• Tenant wantsaccurate billing.
• Concern in underinvestmentin metering
infrastructure leads to regularestimates.
The Problems Between Landlords and Tenants
• Generally worse than outside world process.
• Not part of regulated system for DC/MOP/SupplierRelationship.
Normal Process
• Manual reads taken each month by individuals who are familiar
with meters and locations
• No actual knowledge if meters were correct, working, correctly
connected
• Still very complicated understanding what is connected to what /
is meter accurate
Managed Stations Investigation Project
• Network Rail is one of the larges landlords in UK.
• 100’s of tenants throughout UK.
• Also Train Operators operate from all Stations.
• Hugely complex as stations are typically old buildings with
complex infrastructure.
Managed Stations Investigation Project
Objective:
• To gain a full understanding of utilities usage in Network Rail
managed stations and the correction of existing billing
arrangements for tenanted areas and common areas.
Objective: Phase 1
1: Locate all tenant meters.
2: Replace any broken, old, faulty meters.
3: Check meter and bill connected to correct location.
4: Correct any anomalies in subsequentbilling runs.
5: Keep tenant fully engaged.
Objective: Phase 1
1: Knows meter charge is for actual unit.
2: Confirmation that meter is accurate.
3: Accurate billing takes risk out of accruals and allows accurate budget.
Tenant
Objective –Phase 2
Installationof Smart Metering
1: No need for manual meter reads.
2: Accurate billing cycles/no estimated data.
3: Opening/closing reads on date of change of tenancy.
4: Up to date list of meter linked to tenant.
Objective – Phase 2
Installationof Smart Metering
1: Accurate and regular bills.
2: Accurate billing cycles/no estimated data.
3: Opening/closing reads on date of change of tenancy.
4: Access to HH Data for profile analysis.
Tenant
Importance of HH Data
Without HH Data
1: No incentive to -
- Reduce energy
- Invest in Demand Reduction
2: Want to see outcome of ROI
- Spend £ - want to see £0.50 coming back through P&L
Tenant
Importance of HH Data
• With HH Data: MAGIC
These Brands have had access to HH Data and reduced their energy
consumptionby 15 – 40%.
Tenant
• In order to invest in demand reduction, tenants must have knowledge of
energy usage and wastage.
Demand Reduction Projects
• In order to invest in demand reduction, tenants must have
knowledge of energy usage and wastage.
Demand Reduction
Projects: Outcome
M&S
Invested £1.1m
and saving
£400k /annum
Starbucks
Invested £300k
and saving
£280k /annum
Upper Crust
Invested £250k
and saving
£320k /annum
Easing the process of installing Energy Management Projects
• HH data allows accurate billing.
• Tenant able to see where, when and how much energy is being used.
• Savings achieved through demand management projects can be seen through billing.
What is Network Rail Doing?
• Surveying metering infrastructure.
• Making billing more accurate for tenants.
• Investing in NHH AMR.
• Providing HH data through online portal.
• Working with Tenants to reduce their energy
www.igniteenergy.co.uk
enquiries@igniteenergy.co.uk

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The Importance of Collaboration in Landlord and Tenant Relationships for Improving Energy Efficiency (The Network Rail and SSP Story)

  • 1. The Importance of collaborationin landlord and tenant relationships forimproving energy efficiency (The Network Rail Story)
  • 2. Landlords and Tenants - What do they want? • Good relationship withtenants • Abilityto bill accurately • Accurate billing • High priority for reducing energy for cost and environmentalsavings. Data
  • 3. The Problems Between Landlords and Tenants • Landlordwants to bill for energy at minimum cost and minimalinvestment. • Tenant wantsaccurate billing. • Concern in underinvestmentin metering infrastructure leads to regularestimates.
  • 4. The Problems Between Landlords and Tenants • Generally worse than outside world process. • Not part of regulated system for DC/MOP/SupplierRelationship.
  • 5. Normal Process • Manual reads taken each month by individuals who are familiar with meters and locations • No actual knowledge if meters were correct, working, correctly connected • Still very complicated understanding what is connected to what / is meter accurate
  • 6. Managed Stations Investigation Project • Network Rail is one of the larges landlords in UK. • 100’s of tenants throughout UK. • Also Train Operators operate from all Stations. • Hugely complex as stations are typically old buildings with complex infrastructure.
  • 7.
  • 8.
  • 9. Managed Stations Investigation Project Objective: • To gain a full understanding of utilities usage in Network Rail managed stations and the correction of existing billing arrangements for tenanted areas and common areas.
  • 10.
  • 11.
  • 12. Objective: Phase 1 1: Locate all tenant meters. 2: Replace any broken, old, faulty meters. 3: Check meter and bill connected to correct location. 4: Correct any anomalies in subsequentbilling runs. 5: Keep tenant fully engaged.
  • 13. Objective: Phase 1 1: Knows meter charge is for actual unit. 2: Confirmation that meter is accurate. 3: Accurate billing takes risk out of accruals and allows accurate budget. Tenant
  • 14. Objective –Phase 2 Installationof Smart Metering 1: No need for manual meter reads. 2: Accurate billing cycles/no estimated data. 3: Opening/closing reads on date of change of tenancy. 4: Up to date list of meter linked to tenant.
  • 15. Objective – Phase 2 Installationof Smart Metering 1: Accurate and regular bills. 2: Accurate billing cycles/no estimated data. 3: Opening/closing reads on date of change of tenancy. 4: Access to HH Data for profile analysis. Tenant
  • 16. Importance of HH Data Without HH Data 1: No incentive to - - Reduce energy - Invest in Demand Reduction 2: Want to see outcome of ROI - Spend £ - want to see £0.50 coming back through P&L Tenant
  • 17. Importance of HH Data • With HH Data: MAGIC These Brands have had access to HH Data and reduced their energy consumptionby 15 – 40%. Tenant • In order to invest in demand reduction, tenants must have knowledge of energy usage and wastage.
  • 18. Demand Reduction Projects • In order to invest in demand reduction, tenants must have knowledge of energy usage and wastage.
  • 19. Demand Reduction Projects: Outcome M&S Invested £1.1m and saving £400k /annum Starbucks Invested £300k and saving £280k /annum Upper Crust Invested £250k and saving £320k /annum
  • 20. Easing the process of installing Energy Management Projects • HH data allows accurate billing. • Tenant able to see where, when and how much energy is being used. • Savings achieved through demand management projects can be seen through billing.
  • 21. What is Network Rail Doing? • Surveying metering infrastructure. • Making billing more accurate for tenants. • Investing in NHH AMR. • Providing HH data through online portal. • Working with Tenants to reduce their energy