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E x p e ri e n ti al L i vi n g L ab fo r th e I n te rn e t
                         O f Th in gs




                    ELLIOT
        Experiential Living Labs for the
              Internet Of Things
                    EU FP7 STREP 258666
                 Duration 1.9.2010 – 31.03.2013
                  Standard Presentation

                                                               1
ELLIOT Partnership and Roles (1)

                                   ICT vendor & integrator,
 Polymedia s.p.a., Italy           specialized in Media &
                                   Channel Integration
 The University of
 Nottingham, UK
 BIBA – Bremer Institut
 für Produktion und                Four leading research
 Logistik GmbH, Germany            organisations from 3
                                   European Union
 INRIA – Institut National         Country, involved in user
 de Recherche en                   centric and open
 Informatique et                   innovation research
 Automatique, France               topics
 The University of
 Reading, UK, IMSS
 Laboratories
                                   Open Innovation and
 Collaborative
                                   Living Labs’ Best
 Engineering, Italy
                                   Practices
                                                               2
ELLIOT Partnership and Roles (2)

     Logistic Pilot:                                      Green Services Pilot:
  Design and Use of             Wellbeing Pilot: e-       mobile and fixed
  Intelligent Product           Services for Life         sensors to improve
  Applications in an               and Health             transports, health &
   IoT environment                                        well being




            Six different pilot scenarios for demonstrating ELLIOT results


   Healthcare Pilot:                                       Energy Efficient Pilot:
       Remote                      Retail Pilot:           Managing energy for
    assistance for              IoT enabled smart          buildings and offices
   Cardio Patients              shopping scenario



                                                                                     3
Project Goal

 The ELLIOT project aims to develop an Internet Of Things (IOT)
 experiential platform where users/citizens are directly involved in co-
 creating, exploring and experimenting new ideas, concepts and
 technological artifacts related to IOT applications and services. This
 will allow studying the potential impact of IOT and the Future Internet
 in the context of the Open User Centered Innovation paradigm and of
 the Living Lab approach.




 The project is expected to dramatically increase the adoption of IOT in
 Europe and to enhance the potential of collaborative innovation for the
 discovery of innovative IOT application/service opportunities in
 bridging the technological distance with users/citizens.                  4
Involving Users and Citizens in the definition
and testing of innovative IoT services
  Background
  Strong and growing emphasis on the involvement of the final users in the
  development process of new product and services:

  The need
  Definition of new industrial Practices to get the product or the services right
  from the beginning

  How
  To put potential customers, users and citizens in a position to feel, sense,
  experiment and interact with new services/products under development since
  the early stage of its conception.

  Why
      • Reduction of the development cycles needed to engineer and make
        available to the public the intended product/service
      • Products/services better in line with customers’ true needs (produce
        what it is really needed rather than to produce what it is feasible)

                                                                                    5
Main Objectives (I)

•   Study and develop a set of KSB (Knowledge-Social-Business)
    Experience Models integrating social, intellectual-cognitive, economical,
    legal and ethical aspects related to the use of IOT technologies and
    services into a single, “holistic”, meta model.
•   Design and develop an Experiential Platform where the KSB
    Experience Models will be implemented to explore socially enabled
    ICT/IOT, including its validation as well as the corresponding impact
    evaluation. This platform will operate as a knowledge and experience
    gathering environment in the IOT context.




                                                                                6
Main Objectives (II)
•   Explore the potential of user co-creation techniques and tools, such as serious
    gaming, participative requirements engineering and verification/validation, in the
    context of IOT.




•   Experiment within three European Living Labs, each composed of a physical
    space artifact, an information space architecture and a societal space community.
    Such use cases will be concurrently conducted in three different sectors, namely
    Logistics, Wellbeing and Environment. They will allow exploring and validating
    the KSB Experience Model, the Experiential Platform as well as the co-creation
    techniques and tools in the context of IOT technologies and services.

                                                                                         7
ELLIOT Conceptual Model

A conceptual model encompassing enterprise kind of Living Labs from the
physical space up to the societal space connected by the information space.




                                                                              8
KSB Experiential Based IOT Solutions
Co-Creation

                                       The KBS chromo-framework
                                        © R.Santoro A. Bifulco PRO-VE 2005


                                                    Social


                                                                   Status

                                                  Target

                                       Business                  Knowledge




                                                          Design
                                                          actions

                                                Experience
                                                Measurements
ELLIOT KBS Model




                   10
The ELLIOT Platform




• An Eye with
  three lens
   • Knowledge
   • Social
   • Business


                        11
Co-Creation and new Iteration

•   ELLIOT supports by methods and tools (Serious Gaming) the LL co-
    creation
•   At the time the LL improves the service a new observation starts




                                                                       12
ELLIOT Platform
Overview




                  13
ELLIOT Use Cases (I)

The Use Cases will be conducted on three different geographical sites:

•    BIBA in Bremen, Germany, will create an application for intra-logistics
     risk detection supported by IOT and RFID technologies

•    It is intended to reveal risky situation during logistics processes within a
     warehouse (first tested in a lab environment at BIBA)

•    Risky situations are defined and translated into IOT within our Living Lab
      – Definition of risk is supported by a serious game
      – Translation into IOT is supported by a sensor tool kit




                                                                                    14
ELLIOT Use Cases (I)



                       Knowledge
                       Risk awareness within intra-logistics
                       Understanding for other intra-logistics perspectives
                       IOT translation ability



                       Social
                       Interaction between different logistics
     Risk monitoring   perspectives (e.g. worker, manager, customer,
    IoT environment
                       supplier)




                       Business
                       Time, cost and quality improvements
                       through risk prevention


                                                                              15
ELLIOT Use Cases (II)


•    HSR (San Raffaele Hospital, the City of the Future) in Milan, Italy, will
     handle an extended concept of “Well Being”, based on the following
     scenarios:
      o   Media scenario: TV for Paediatrics
      o   Personalized Services scenario
      o   Tourism Services scenario
      o   Public Transport scenario




                                                                                 16
ELLIOT Use Cases (II)

                                              e-Services Design Drivers
        Media Scenario                                                              Personalized Service
                                                                 Emotion                 Scenario
                                                                   TM




                                               Function
                                                                   Relation

Brighten up children stay in the hospital                                                      Make healthy food choices
Socialization with other children                                                      Socialization with other passersby
Improve knowledge of school subjects                                                      Improve knowledge of nutrition


Improve health/physical activity status                                        Improve mobility and reduce CO2 emission
Socialization with other                                                                                  Socialization
cyclists
Increase awareness of healthy lifestyle                                          Increase awareness about C02 emission
                                                   ELLIOT KSB Model
        Tourism Service                              Social
                                                                                        Public Trasport
           Scenario                                                                       Scenario



                                            Business/ benefits     Knowledge
                                                                                                                            17
ELLIOT Use Cases (III)

•    Green Services @ ICT Usage Lab supported by INRIA (Sophia
     Antipolis), FING and VU Log (France). The following use case will be
     conducted base on fixed and mobile sensors as available with:
     o The Green Watch
     o The Sensor Vehicle




                                                                            18
ELLIOT Use Cases (III): Green City Services –
Experience in the City of NICE - FRANCE



                         Knowledge
                         •Increase awareness on IoT paradigm
                         •Update knowledge on the impact of air
                                                                                       Social
                         quality in daily lives

                                                                                           Status
                         Social
                         •Generate enthusiasm for IoT based                   Target
                         services
                         •Improve interest for air quality
                         measurement                         Business
                         •Provide trustful services                                           Knowledge
                         •Foster citizen involvement in air quality The KBS chromo-framework
                         measurement                                © R.Santoro A. Bifulco PRO-VE 2005
                         •Encourage collaborative tagging and
                         information sharing

                          Business
                          •Provide robust, relevant and customised environmental information
                          •Provide easy to use and engaging green services
                          •Change citizen behaviour towards a more sustainable lifestyle
                          •Respect citizen privacy and confidentiality



                                                                                                    19
ELLIOT Use Cases (iv): Retail services

 •   Sign-in with loyalty card

 •   Read product

 •   Retrieve product information

 •   Receive product
     recommendation


 •   Get product location

 •   Collect coupons

 •   Redeem coupons

 •   Make payment
ELLIOT Use Cases (iv): Retail services
  expected benefits

Knowledge                         Social                          Business


•collect information to improve   •usage of mobile handset
the service                       •interaction between            •customer
     •for the merchant            customers and shop operators        •savings for the customer
     •for the customer                     •process design            •more spare time
•introduce new services           •interaction between
•provide information about the    customers                       •business operator
shopping habits of customers      •loyal relationship with            •turnover increase
•provide information about        customers                           •revenue increase
products                          •comments on products               •profit increase
     •pedigree                    •product recommendations
     •description
                                      •from store to customer
     •footprint
                                      •from customer to another
                                      one
ELLIOT Use Cases (v): e-Health Case
                           •   Medical oriented business
                               intelligence.
                           •   Wireless sensors.
                           •   Mobile communications with
                               wireless sensors and smart phones
                               based on public mobile networks or
                               satellites.
                           •   Back office cluster technology
                               ensuring 99.999% availability for live
                               critical systems.
                           •   Database clustering.
                           •   KSB Experience model based on
                               health care knowledge and live
                               information gathering
                           •   Hospital experimental pilot
                               exploitation.
                           •   User oriented co-creation tools for
                               physician - patient communication.
                           •   Fully operational Living Lab.
                           •   published on YouTube (
                                                                     22
                               http://youtu.be/GGRh00fQ0LA).
TEMEO Technologies
                                                   Servers




                                                               Medical Expert
         TEMEO




                             GSM
                             Network




          TEMEO

                     TEMEO




                                                             Medical Supervisors
                                       www.temeo.org
ELLIOT Use Cases (VI)

•    Energy Efficient Pilot: Managing energy for buildings and offices
     supported by InterSoft, a.s. (Slovakia).
•    Goal: to enhance the ELLIOT platform by integrating the Semantic Ambient
     Intelligence (AmI) with the Internet of Things, People and Services applications in
     the Smart Office use case.
•    Focus:
      –   experiment the ELLIOT outcomes and the new semantically enhanced AmI technology in the Energy
          test case in Slovakia
      –   demonstrate the platform capabilities towards a positive impact on environment (energy consumption,
          CO2 footprint)
•    Technology: Ambient Intelligence & Semantics & BP modelling
      –   embedded services into devices, networking of devices
      –   context awareness, personalized and adaptive environment
      –   Semantic Model Driven Architecture, shared ontologies, interoperability for services and devices
      –   business rules, semantically enhanced business process models
      – AmI-IoT platform: LinkSmart system, http://sourceforge.net/projects/linksmart/
ELLIOT Use Cases (VI)

Knowledge
•  Business process models created for various scenarios of workflow in an office
•  Ontologies for complex events, service IOPEs, business rules
•  Awareness of energy consumption for tasks and employees in a given workflow

Social
•  Level (frequency, efficiency, etc.) of
   interactions between employees
   collaboratively working in a workflow scenario
•  Acceptance level of proposed workflow
   modifications (of employees and decision
   makers)
•  Personal preferences of employees on
   the working environment
•  Proposals for modifying the workflow scenarios,
   based on KSB evaluation and measured sensor data

Business
•  User satisfaction, level of adaptation of working environment to personal preferences of employees
•  Effectiveness of collaborative goal-oriented work of employees in the office
•  Appropriateness of the underlying business process(es) for achieving defined business goals
ELLIOT Dissemination and Use
    Dissemination is addressed at different levels:

        • At single Living Lab level, by leveraging their users’ and
          citizens’ communities and relevant communication means

        • At ENoLL level, through the provision of ELLIOT
          dissemination material to the Living Labs members of
          ENoLL, which will channel it to their citizens/users
          communities

        • Through multipliers, which are Social and Economic
          external entities that are because of their social mission
          and/or business positioning:
           • potentially committed to the adoption of results
           • In a position of reaching a large dissemination target
           • In a position of playing an active role in supporting the
              achievement of the project impact.


                                                                         26
The ELLIOT Community: Multipliers
                                            Living Labs’
                                            Stakeholders

                                                                  Industrial &
                       Enterprises                                Professional
                                                                  Associations




                                                                          IOT
                 Universities           ELLIOT Project                  Community
                                      Findings & Results



                       Governmental                                IT Industry
                          bodies

                                             Users & Citizen’s
                                               Associations



Multipliers are in a position of accessing wider groups to contribute effectively to the deployment
                                   of the overall ELLIOT results.
                                                                                                 27
Living LAB Open Communities

                               100s     of public bodies,
                               1.000s   of companies,
                               100.000s of final users
                                                                   LL-
                                                             LL- Policy
                                                             Partner
                                                             s
                                                                  LL-
                                                                  Partners


                                                                     ENoL
                                                                     L
                                                                                             cities


Individuals register at any time at        energy
                                                                   media
http://www.ami-communities.eu                       health
                                                                             manufacturing
ENoLL 6th Wave launched
http://www.openlivinglabs.eu

274 ENoLL Members and Growing…5° WAVE
Workplan




                29
29
Contact Information



       Project Coordinator:     Gabriella Monteleone
                                Polymedia S.p.A.
                                gabriella.monteleone@polymedia.it

       Technical Coordinator:   Michele Sesana
                                Polymedia S.p.A.
                                michele.sesana@polymedia.it

       Impact Manager:          Marco Conte
                                Collaborative Engineering
                                marco.conte@collaborative-engineering.it

       ELLIOT Web Site:         http://www.elliot-project.eu/




                                                                           30
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Elliot standard presentation

  • 1. E x p e ri e n ti al L i vi n g L ab fo r th e I n te rn e t O f Th in gs ELLIOT Experiential Living Labs for the Internet Of Things EU FP7 STREP 258666 Duration 1.9.2010 – 31.03.2013 Standard Presentation 1
  • 2. ELLIOT Partnership and Roles (1) ICT vendor & integrator, Polymedia s.p.a., Italy specialized in Media & Channel Integration The University of Nottingham, UK BIBA – Bremer Institut für Produktion und Four leading research Logistik GmbH, Germany organisations from 3 European Union INRIA – Institut National Country, involved in user de Recherche en centric and open Informatique et innovation research Automatique, France topics The University of Reading, UK, IMSS Laboratories Open Innovation and Collaborative Living Labs’ Best Engineering, Italy Practices 2
  • 3. ELLIOT Partnership and Roles (2) Logistic Pilot: Green Services Pilot: Design and Use of Wellbeing Pilot: e- mobile and fixed Intelligent Product Services for Life sensors to improve Applications in an and Health transports, health & IoT environment well being Six different pilot scenarios for demonstrating ELLIOT results Healthcare Pilot: Energy Efficient Pilot: Remote Retail Pilot: Managing energy for assistance for IoT enabled smart buildings and offices Cardio Patients shopping scenario 3
  • 4. Project Goal The ELLIOT project aims to develop an Internet Of Things (IOT) experiential platform where users/citizens are directly involved in co- creating, exploring and experimenting new ideas, concepts and technological artifacts related to IOT applications and services. This will allow studying the potential impact of IOT and the Future Internet in the context of the Open User Centered Innovation paradigm and of the Living Lab approach. The project is expected to dramatically increase the adoption of IOT in Europe and to enhance the potential of collaborative innovation for the discovery of innovative IOT application/service opportunities in bridging the technological distance with users/citizens. 4
  • 5. Involving Users and Citizens in the definition and testing of innovative IoT services Background Strong and growing emphasis on the involvement of the final users in the development process of new product and services: The need Definition of new industrial Practices to get the product or the services right from the beginning How To put potential customers, users and citizens in a position to feel, sense, experiment and interact with new services/products under development since the early stage of its conception. Why • Reduction of the development cycles needed to engineer and make available to the public the intended product/service • Products/services better in line with customers’ true needs (produce what it is really needed rather than to produce what it is feasible) 5
  • 6. Main Objectives (I) • Study and develop a set of KSB (Knowledge-Social-Business) Experience Models integrating social, intellectual-cognitive, economical, legal and ethical aspects related to the use of IOT technologies and services into a single, “holistic”, meta model. • Design and develop an Experiential Platform where the KSB Experience Models will be implemented to explore socially enabled ICT/IOT, including its validation as well as the corresponding impact evaluation. This platform will operate as a knowledge and experience gathering environment in the IOT context. 6
  • 7. Main Objectives (II) • Explore the potential of user co-creation techniques and tools, such as serious gaming, participative requirements engineering and verification/validation, in the context of IOT. • Experiment within three European Living Labs, each composed of a physical space artifact, an information space architecture and a societal space community. Such use cases will be concurrently conducted in three different sectors, namely Logistics, Wellbeing and Environment. They will allow exploring and validating the KSB Experience Model, the Experiential Platform as well as the co-creation techniques and tools in the context of IOT technologies and services. 7
  • 8. ELLIOT Conceptual Model A conceptual model encompassing enterprise kind of Living Labs from the physical space up to the societal space connected by the information space. 8
  • 9. KSB Experiential Based IOT Solutions Co-Creation The KBS chromo-framework © R.Santoro A. Bifulco PRO-VE 2005 Social Status Target Business Knowledge Design actions Experience Measurements
  • 11. The ELLIOT Platform • An Eye with three lens • Knowledge • Social • Business 11
  • 12. Co-Creation and new Iteration • ELLIOT supports by methods and tools (Serious Gaming) the LL co- creation • At the time the LL improves the service a new observation starts 12
  • 14. ELLIOT Use Cases (I) The Use Cases will be conducted on three different geographical sites: • BIBA in Bremen, Germany, will create an application for intra-logistics risk detection supported by IOT and RFID technologies • It is intended to reveal risky situation during logistics processes within a warehouse (first tested in a lab environment at BIBA) • Risky situations are defined and translated into IOT within our Living Lab – Definition of risk is supported by a serious game – Translation into IOT is supported by a sensor tool kit 14
  • 15. ELLIOT Use Cases (I) Knowledge Risk awareness within intra-logistics Understanding for other intra-logistics perspectives IOT translation ability Social Interaction between different logistics Risk monitoring perspectives (e.g. worker, manager, customer, IoT environment supplier) Business Time, cost and quality improvements through risk prevention 15
  • 16. ELLIOT Use Cases (II) • HSR (San Raffaele Hospital, the City of the Future) in Milan, Italy, will handle an extended concept of “Well Being”, based on the following scenarios: o Media scenario: TV for Paediatrics o Personalized Services scenario o Tourism Services scenario o Public Transport scenario 16
  • 17. ELLIOT Use Cases (II) e-Services Design Drivers Media Scenario Personalized Service Emotion Scenario TM Function Relation Brighten up children stay in the hospital Make healthy food choices Socialization with other children Socialization with other passersby Improve knowledge of school subjects Improve knowledge of nutrition Improve health/physical activity status Improve mobility and reduce CO2 emission Socialization with other Socialization cyclists Increase awareness of healthy lifestyle Increase awareness about C02 emission ELLIOT KSB Model Tourism Service Social Public Trasport Scenario Scenario Business/ benefits Knowledge 17
  • 18. ELLIOT Use Cases (III) • Green Services @ ICT Usage Lab supported by INRIA (Sophia Antipolis), FING and VU Log (France). The following use case will be conducted base on fixed and mobile sensors as available with: o The Green Watch o The Sensor Vehicle 18
  • 19. ELLIOT Use Cases (III): Green City Services – Experience in the City of NICE - FRANCE Knowledge •Increase awareness on IoT paradigm •Update knowledge on the impact of air Social quality in daily lives Status Social •Generate enthusiasm for IoT based Target services •Improve interest for air quality measurement Business •Provide trustful services Knowledge •Foster citizen involvement in air quality The KBS chromo-framework measurement © R.Santoro A. Bifulco PRO-VE 2005 •Encourage collaborative tagging and information sharing Business •Provide robust, relevant and customised environmental information •Provide easy to use and engaging green services •Change citizen behaviour towards a more sustainable lifestyle •Respect citizen privacy and confidentiality 19
  • 20. ELLIOT Use Cases (iv): Retail services • Sign-in with loyalty card • Read product • Retrieve product information • Receive product recommendation • Get product location • Collect coupons • Redeem coupons • Make payment
  • 21. ELLIOT Use Cases (iv): Retail services expected benefits Knowledge Social Business •collect information to improve •usage of mobile handset the service •interaction between •customer •for the merchant customers and shop operators •savings for the customer •for the customer •process design •more spare time •introduce new services •interaction between •provide information about the customers •business operator shopping habits of customers •loyal relationship with •turnover increase •provide information about customers •revenue increase products •comments on products •profit increase •pedigree •product recommendations •description •from store to customer •footprint •from customer to another one
  • 22. ELLIOT Use Cases (v): e-Health Case • Medical oriented business intelligence. • Wireless sensors. • Mobile communications with wireless sensors and smart phones based on public mobile networks or satellites. • Back office cluster technology ensuring 99.999% availability for live critical systems. • Database clustering. • KSB Experience model based on health care knowledge and live information gathering • Hospital experimental pilot exploitation. • User oriented co-creation tools for physician - patient communication. • Fully operational Living Lab. • published on YouTube ( 22 http://youtu.be/GGRh00fQ0LA).
  • 23. TEMEO Technologies Servers Medical Expert TEMEO GSM Network TEMEO TEMEO Medical Supervisors www.temeo.org
  • 24. ELLIOT Use Cases (VI) • Energy Efficient Pilot: Managing energy for buildings and offices supported by InterSoft, a.s. (Slovakia). • Goal: to enhance the ELLIOT platform by integrating the Semantic Ambient Intelligence (AmI) with the Internet of Things, People and Services applications in the Smart Office use case. • Focus: – experiment the ELLIOT outcomes and the new semantically enhanced AmI technology in the Energy test case in Slovakia – demonstrate the platform capabilities towards a positive impact on environment (energy consumption, CO2 footprint) • Technology: Ambient Intelligence & Semantics & BP modelling – embedded services into devices, networking of devices – context awareness, personalized and adaptive environment – Semantic Model Driven Architecture, shared ontologies, interoperability for services and devices – business rules, semantically enhanced business process models – AmI-IoT platform: LinkSmart system, http://sourceforge.net/projects/linksmart/
  • 25. ELLIOT Use Cases (VI) Knowledge • Business process models created for various scenarios of workflow in an office • Ontologies for complex events, service IOPEs, business rules • Awareness of energy consumption for tasks and employees in a given workflow Social • Level (frequency, efficiency, etc.) of interactions between employees collaboratively working in a workflow scenario • Acceptance level of proposed workflow modifications (of employees and decision makers) • Personal preferences of employees on the working environment • Proposals for modifying the workflow scenarios, based on KSB evaluation and measured sensor data Business • User satisfaction, level of adaptation of working environment to personal preferences of employees • Effectiveness of collaborative goal-oriented work of employees in the office • Appropriateness of the underlying business process(es) for achieving defined business goals
  • 26. ELLIOT Dissemination and Use Dissemination is addressed at different levels: • At single Living Lab level, by leveraging their users’ and citizens’ communities and relevant communication means • At ENoLL level, through the provision of ELLIOT dissemination material to the Living Labs members of ENoLL, which will channel it to their citizens/users communities • Through multipliers, which are Social and Economic external entities that are because of their social mission and/or business positioning: • potentially committed to the adoption of results • In a position of reaching a large dissemination target • In a position of playing an active role in supporting the achievement of the project impact. 26
  • 27. The ELLIOT Community: Multipliers Living Labs’ Stakeholders Industrial & Enterprises Professional Associations IOT Universities ELLIOT Project Community Findings & Results Governmental IT Industry bodies Users & Citizen’s Associations Multipliers are in a position of accessing wider groups to contribute effectively to the deployment of the overall ELLIOT results. 27
  • 28. Living LAB Open Communities 100s of public bodies, 1.000s of companies, 100.000s of final users LL- LL- Policy Partner s LL- Partners ENoL L cities Individuals register at any time at energy media http://www.ami-communities.eu health manufacturing ENoLL 6th Wave launched http://www.openlivinglabs.eu 274 ENoLL Members and Growing…5° WAVE
  • 29. Workplan 29 29
  • 30. Contact Information Project Coordinator: Gabriella Monteleone Polymedia S.p.A. gabriella.monteleone@polymedia.it Technical Coordinator: Michele Sesana Polymedia S.p.A. michele.sesana@polymedia.it Impact Manager: Marco Conte Collaborative Engineering marco.conte@collaborative-engineering.it ELLIOT Web Site: http://www.elliot-project.eu/ 30