Emergency procedures is important to make sure that they focus on bringing the facility to a safe state, at which time management and the operators can decide on the next step. It is tempting to turn an emergency procedure into an “Emergency Response and Restart” procedure.

1. EMERGENCY
PROCEDURES
FOR ALL EMERGENCY SERVICES
DIAL 911- POLICE – FIRE - AMBULANCE
By: Chila G Lipata EMT, so2

2. In case of Demonstration
Demonstration Dial “911” Report to
Duty Security
Officer
Cordon off affected area Inform Property
Manager and Duty
security
Call Police Department
Augment Security Police Investigation Update
Property Manager

3. R
In case of Medical Emergency
Emergency Respond Roving guard Respond Duty Security officer
Report to
Property Manager
Call Ambulance Initiate Medical
Evacuation
Monitor in Hospital Incident assessment Update Property
Manager

4. In case of Stampede
Stampede Dial “911” Respond Duty
Security
Cordon off
affected area
Report to Duty
Security officer
Assist person
needing help
Call Ambulance Call Police Department
Implement Evacuation Assist police During
investigation
Media Statement Update Property
Manager

5. After Discovering fire or smoke
Activate Alarm Do not shout “FIRE” Don’t Panic
Use Fire
Extinguisher
Call “911” Report to Property
Manage
Follow up to Fire
Department
Close doors and windows Evacuate using the
nearest Fire exit

6. In case of Extortion
Extortion Call “911” Report to Duty
Security Officer
Cordon off affected
area
Inform Property manager Call Police Department
Monitor means of
communication
Police investigation Update Property
manager

7. In case of Death
Dial “911” Respond Duty
Security
Cordon off
affected area
Respond to duty
Security officer
Call Doctor and
Ambulance
Call Police Department Assist Police during
investigation
Assist in movement
of the remains
Update situation Incident Assessment Media Statement Update Property
manager

8. In case of Burglary
Burglary Dial “ 911” Report to Duty
Security Officer
Cordon off effected area Inform Property Manager Call Police Department
Assist persons needing
help Call Ambulance
Police Investigation Update Property
Manager

9. a
In case of Explosion
Bomb Explosion Report to Duty Security
Officer
Call Police and Fire
Department
Cordon off affected area Assist Persons needing help Call Ambulance
Call Bomb Squad Implement Evacuation Roll Call/Accounting

10. Active Shooter
Gunman Firing Call “911” Don’t Panic Do not shout
“ISIS”
Report to Duty
Security officer
Call Police (SWAT) Cordon Off
affected area
Close and
barricade doors
Activate alarm
Evacuate
Run to nearest Fire
exit
Priority PWD,
seniors and children
Assist persons
needing help

11. In case of Riotous Behavior
Ongoing Riot Dial “911” Respond Duty
Security
Cordon Off
affected area
Report to Duty
Security Officer
Assist Persons
needing help Call
Ambulance
Call Police and Fire
Department
Implement Evacuation
Update Situation Police Investigation Media Statement Update to Property
Manager

12. In case of Typhoon
Listen to Radio News of Typhoon Prepare rainy
weather gear
Check Emergency
lights
Prepare food/water
supplies
Prepare medical
supplies
Prepare emergency
tools and supplies
Prepare fuel
Monitor other
supplies
Clear power lines
of overgrown trees
Reinforce trees Check Property
against flood

13. MEDICAL RESPONSE
EVACUATION
EXPLOSION, PERSON TRAPPED, TOXIC EMISSION
BOMB THREAT
FIRE
ALL CLEAR
EMERGENCYCOLORCODING