Steve Sokol and David Duffett Digium VoIP2Day + ElastixWorld 2012

1. Elas-x
and
Digium
hardware
–
the
Perfect
Combina-on
Steve
Sokol
&
David
DuffeA
Asterisk
Marke-ng
&
Community
Digium
Confiden-al

2. So
what
does
Digium
have
for
Elas-x
people?
• Phones
• Gateways
• R-­‐Series
for
Redundancy
• Cards
–
a
huge
variety
• SoJware
add-­‐ons
• …All
of
which
contribute
to
the
ongoing
development
of
Asterisk
Open
Source
2
Digium
Confiden-al

3. Asterisk
Sta-s-cs
§ 2M+
downloads
for
2011
§ 83,000+
registered
asterisk.org
members
§ 68,000+
forum
users
§ 34,000+
forum
topics
§ 109,000+
forum
posts
The
Asterisk
§ 900+
ac-ve
contributors
Community
§ 9800+
developers
over
the
life-me
of
the
project
§ Worldwide
Asterisk
deployment
in
170+
countries
§ Dedicated
Industry
Events:
-­‐
AstriCon
for
Asterisk
Developers
and
Users
-­‐
Asterisk
World
for
Business
users
-­‐
Elas-x
World
for
our
friends
in
the
Elas-x
Community
3
Digium
Confiden-al

4. Digium
hardware
is
a
natural
choice
Distro/Framework
GUI
Communica-ons
Engine
Channel
Driver
Kernel
Driver
Opera-ng
System
Digium
Confiden-al

5. Digium
Confiden-al

6. The
Only
Phones
Designed
for
Asterisk
Simple,
Customizable
Integrated
Best
Value
in
SMB
UC
Phone
Systems
Digium
Confiden-al

7. •
Leverage
the
power
of
Asterisk/Elas-x
The
Phones
•
The
-ghtest
integra-on
with
Asterisk
&
Elas-x
Designed
for
•
Control
the
users’
end-­‐to-­‐end
experience
Asterisk
Digium
Confiden-al

8. •
Easiest
phones
to
install,
integrate
and
provision
Simple,
•
Digium
App
Engine
–
customs
apps
for
the
phone
Customized,
•
Extend
Switchboard
to
the
desk
phone
Integrated
Digium
Confiden-al

9. •
Compe--ve
pricing
and
good
margins
Best
Value
•
Does
not
require
phone
feature
pack
-­‐
beAer
pricing
In
UC
•
No
extra
licensing
for
features,
add-­‐ons
Digium
Confiden-al

10. Digium’s
Family
of
IP
Phones
6
Digium
Confiden-al

11. D40
–
Entry-­‐Level
Phone
•
2
line
keys
(for
mul-ple
extensions
or
contacts)
•
4
feature
keys
–
Msgs,
Transfer,
Redial,
Hold,
Conference,
Info
Digium
Confiden-al

12. D50
-­‐
Mid-­‐Level
Phone
•
4
line
keys
(for
mul-ple
extensions
or
contacts)
•
6
feature
keys
–
Msgs,
Transfer,
Redial,
Hold,
Conference,
Info
•
10
Rapid
Dial
Keys
for
Your
Contacts
Digium
Confiden-al

13. D70
-­‐
Execu-ve-­‐Level
Phone
•
6
line
keys
(for
mul-ple
extensions
or
contacts)
•
10
feature
keys
–
Msgs,
Transfer,
Redial,
Hold,
Conference,
Info
•
LCD
Display
for
100
Rapid
Dial
Keys
for
Your
Contacts
Digium
Confiden-al

14. Comparing
Models
15
Digium
Confiden-al

15. Vivid
LCD
Display
10
Digium
Confiden-al

16. Programmable
SoJkeys
11
Digium
Confiden-al

17. Feature
Keys
13
Digium
Confiden-al

18. LCD
Display
for
BLFs
14
Digium
Confiden-al

19. Integrated
Contacts
Digium
Confiden-al

20. Parking
Digium
Confiden-al

21. Status
Digium
Confiden-al

22. Visual
Voicemail
Digium
Confiden-al

23. Digium
Phones:
Asterisk
&
Elas-x
Digium
Confiden-al

24. Digium
Phones
For
Asterisk
• Automa-c
Provisioning
– One-­‐Touch:
Select
User
Account
– Zero-­‐Touch:
MAC
assigned
• Direct
Access
To
Asterisk
Features
– Asterisk
Voicemail
– Parked
Calls
• Direct
Access
To
Asterisk
Data
– Device
Status
(BLF)
– User
Status
24
Digium
Confiden-al

25. Asterisk
For
Digium
Phones
• Special
Version
Of
Asterisk
(for
now)
– Adds
SIP
message
handling
for
provisioning,
data
transfer
– Includes
enhanced
versions
of
core
applica-on
modules
• Digium
Phone
Module
for
Asterisk
(DPMA)
– Gateway
module
to
communicate
with
phones
• Provisioning
Data
• Phone
Books
/
BLF
Assignments
• Asterisk
Internal
Data
– Add-­‐On
to
Asterisk
1.8.phones,
Asterisk
10
– Commercially
licensed,
not
open
source
25
Digium
Confiden-al

26. AsteriskNOW
For
Digium
Phones
• AsteriskNOW:
– SoJware
Appliance
(installs
OS
+
Asterisk
+
tools)
– Fast,
easy
way
to
get
started
with
core
Asterisk
• AsteriskNOW
2.0
– Reference
Implementa-on
of
Asterisk
+
Phones
– Includes
phone
modules
for
FreePBX
interface
• Demonstrates:
– Provisioning/Configura-on
Process
– Genera-on
of
XML
buAon
assignment
– Feature
Implementa-on
(Presence,
Directory)
26
Digium
Confiden-al

27. Asterisk
+
Digium
Phone
Apps
• Applica-on
Engine
– Build
applica-ons
that
have
access
to:
• Phone
Data,
Features,
Events
• PBX
Data
• Remote
Data
• Applica-on
Examples:
– Stock
Ticker
Idle
Screen
App
– Emergency
No-fica-on
App
– Call
Center
Script
Display
27
Digium
Confiden-al

28. Gateway Series

29. Gateway Series Products
§ Digital T1/E1/PRI TDM to SIP
Appliances § Models:
– Built from the ground up – G100 – Single T1/E1
– Fan free design – G200 – Dual T1/E1
– Rack mountable (single appliance
or 2 side-by-side)
– Fixed port
§ Asterisk based
§ Digium GUI for Management
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 29

30. Part Numbers and Pricing
§ G100 Single T1/E1/PRI appliance: $1,195
List
– 1G100F: North America
– 1G101F: Europe
– 1G102F: United Kingdom
– 1G103F: Australia
§ G200 Dual T1/E1/PRI appliance: $1,995
– 1G200F: North America
– 1G201F: Europe
– 1G202F: United Kingdom
– 1G203F: Australia
§ Single Unit Rack Mount Bracket - $15
– 3244-00042
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 30

31. Applications: PSTN to SIP
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 31

32. Applications: SIP to legacy PBX
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 32

33. Applications: Legacy PBX to VoIP PBX
Migration
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 33

34. Features
§ Call Management Features:
– Automatic Call Type Detection: Voice/Modem/Fax
– Answer and Disconnect Supervision
– Trunk Group Support
– Dial Plan Support
Ÿ Call Routing Rules
Ÿ Call Routing Groups
– Pass Through Support for calls to toll free, local and
emergency services numbers
– Automatic appending and stripping of digits to dialed
numbers
– Caller ID name and number support
– Fax and Modem support
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 34

35. Features
§ Technical Specifications:
– Single 10/100/1000Base-T Ethernet connection
– Internal universal power supply for 100 – 240 VAC
– RJ45 connectors
– Echo cancellation
– Auto codec negotiation via SIP
§ IP Telephony
– SIP (Support for multiple SIP Agents)
– Audio Codecs
Ÿ G.729
Ÿ G.726
Ÿ G.711 (Coding Support for A-law and u-law)
Ÿ GSM-FR
Ÿ G.722
– Auto Codec Negotiation
– Fax and Modem Support (T.38 and G.711)
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 35

36. Features
§ T1 Signaling § T1 CAS
– PRI Signaling protocols: – E&M
Ÿ National ISDN-1 – E&M Wink
Ÿ National ISDN-2 – Feature-Group-D (DTMF, MF)
Ÿ 4ESS (AT&T) – FXS Loop Start with Forward
Ÿ 5ESS (Lucent) Battery Disconnect
Ÿ DMS100 (Nortel) – FXS Loop Start
Ÿ Q.SIG – FXS Ground Start
– FXO Loop Start with Battery
Disconnect Supervision
– FXO Loop Start
– FXO Ground Start
§ E1
– PRI (EuroISDN or Q.SIG)
§ DTMF Signaling via RFC 2833
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 36

37. GUI

38. R-Series

39. R-Series
§ The R-Series appliances failover appliances for up to 8 PSTN circuits
§ Supports digital (T1/E1/PRI/BRI) or analog
§ Solution for high availability applications where phone service to
employees is critical such as call centers and sales offices
§ The R-Series integrates with software to mirror Asterisk configuration
files, manages the transition of a shared IP address and monitors
system health between the primary and standby
§ Immediate recovery of all PBX functions and services (voice mail,
phone registrations, etc)
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 39

40. R-Series Pricing and Part Numbers
§ Part Numbers:
– 1R800F: 8 Port Analog
– 1R850F: 8 Port Digital (T1/E1/PRI/BRI)
§ List Price
– 1R800F: $995
– 1R850F: $995
§ Ship Dates:
– 1R800F: December 7
– 1R850F: ??
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 40

41. How it Works!
§ A primary and standby server are clustered using 3rd party open source
software packages. These packages are:
– Pacemaker: Monitors the health of the servers and Asterisk
– Corasync: When the primary fails Corasync starts the applications on the
standby server when it is promoted to primary
– DRDB:
Application for
mirroring of
Asterisk
configuration
files
§ The R-Series
utility (RCTL)
interacts with
the cluster
management
applications on
each server
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 41

42. How it Works!
§ If a hardware or software failure event occurs on the primary server, it
will be removed from the cluster and the R-Series is instructed to move
the PSTN circuits to the standby
§ The standby
server
assumes the
role of primary
without loss of
services such
as voice mail,
phone
registrations,
etc.
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 42

43. R-Series FAQ’s
§ Can the R-Series offer complete redundant failover system?
– Yes, and requires two Asterisk servers
§ Can T1/E1/BRI be mixed through a R-Series?
– Yes
§ Does the solution mirror the Asterisk configuration files of the
primary to the standby at all times?
– Yes
§ When the primary server hardware or software fails, will the
standby server automatically take over communications?
– Yes
§ Does the system automatically switch the PSTN circuits
back when the primary is once again operational?
– No, the primary will rejoin the server cluster and become the standby
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 43

44. R-Series FAQ’s
§ How are add-on licenses such as G.729 and Fax for Asterisk
handled between the primary and secondary? Will the
primary licenses work on the secondary?
– The secondary will need to have it’s own licenses for add-on software
and registered with Digium when the standby server is configured
§ Does the R-Series have a GUI?
– No, the unit does not have a GUI
§ What are the “Passthrough” ports on the units used for?
– These ports are reserved for future use
§ Will the R-Series work with Switchvox?
– Not at this time
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 44

45. Digium Cards:
Contributing to Asterisk
Open Source since 2002

46. TE820 and VPMOCT256
§ Newest Edition to the Digital
Boards
§ 8 T1/E1/J1/PRI Capable
§ 256 Channel Echo Cancelation
Available
§ DAHDI 2.6 Required
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 46

47. TE820 Pricing and Part Numbers
§ Part Numbers:
– 1TE820F: TE820 Board
– 1VPMOCT256LF: 256 Channel Echo Cancellation Module
– 1TE820BF: TE820 and VPMOCT256 Bundle
§ List Price:
– 1TE820F: $1,995
– 1VPMOCT256LF: $995
– 1TE820BF: $2,990
§ Ship Date: November 18
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 47

48. TE820 FAQ’s
§ Does the TE820 come in PCI or only PCI-Express?
– Only PCI-Express
§ Is the echo cancellation module a separate daughter card?
– Yes, the VPMOCT256 is a separate module for hardware echo
cancellation
§ Can a VPMOCT64 or VPMOCT128 work on a TE820?
– No
§ Can a T1 be plugged directly into the RJ-48 on the TE820 or do the
dongles always have to be used?
– Direct connections to the ports on the TE820, using standard cables, will
connect spans 1 – 4. The use of dongles is required for connecting spans
5 – 8. Port configurations are as follows:
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 48

49. Digium Cards
§ From 1 FXS or FXO to 8 PRI
§ FXS/FXO up to 24 ports
§ BRI (ISDN2e) up to 8 ports (16 channels)
§ PRI (ISDN30e) up to 8 ports (240 channels)
§ PCI and PCI-e
§ Transcoding card – off load work from host CPU
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 49

50. In Summary
§ Digium has EVERYTHING you need for a total
solution
§ …from the people that created
Creative Innovation – Customer Satisfaction – Continual Quality Improvement 50

51. Questions?