Aufbereitung Schulungsmaterialien

1. © 2014 IBM Corporation
IBM Forms Experience Builder 8.6

2. © 2014 IBM Corporation2
Challenges
 Making it easier for customers and employees
to engage in programs, offers and surveys
 More self-service and making self-service
more compelling
 PDF’s on your website are NOT the answer!
 Streamlining processes
 Timely collection and update of critical
business information
 Spreadsheets and email are NOT the answer!

3. © 2014 IBM Corporation3
IBM Forms Experience Builder (FEB)
Collect Track and Update Report and Analyze
Lets non-technical users (and technical users too!) create sophisticated
web applications
Automate Processes

4. © 2014 IBM Corporation4
Designing forms is easy
Drag widgets onto the canvas Set their properties

5. © 2014 IBM Corporation5
Adding rules to make forms dynamic
 Turn flat forms
into dynamic
interactions
 Ask the
questions you
need to ask –
skip the ones
you don’t

6. © 2014 IBM Corporation6
FEB creates the complete web app based on your
form design…
Deploy your
design….
…and FEB creates a complete web app
Forms
Access Control
Workflow
Database
Reports and Analysis
Automatically created !
Included with FEB !
…and provides all the software you need to run it

7. © 2014 IBM Corporation7
Single software deployment for
all users and everything they do
design
deploy
use and fill
forms
view
results
Integrate into
other appsmanage
export data
Deploy your own private, secure self-service application cloud
Cloud-Style Deployment
Apps and data are only
accessible by those
who created them and
any others who they
elect to have access *
* FEB Super Admin is the exception

8. © 2014 IBM Corporation8
FEB lets business users, web developers
and IT collaborate
Web Developer
 Customize and extend with HTML/JS/CSS and
REST/Web Service integration
Information Technology
 Provide FEB as a service
 Expose “company sanctioned REST/Web
Services” for business users and Web
Developers to consume
Business Users
 Create and manage their own apps or work
collaboratively

9. © 2014 IBM Corporation9
FEB apps can be adaptive with a few simple settings
Dynamic Width Dynamic Layout Dynamic Rules
Form page
width
adjusts to
the width of
window,
portal
column,
iframe or
device
Form
layout
collapses to
one column
based on
breakpoints
selected
Rules set
to
determine
when to
show and
hide
elements

10. © 2014 IBM Corporation10
Workflow is simple
Where the form goes
when you click submit
Who can access and update
the form
What they can
see and do
Plan Administrators role has update privileges
in the Plan Administrator stage
Hide / Show
Make Read Only

11. © 2014 IBM Corporation11
Integrate other systems into your FEB apps
1. Pick a Service from
Catalog
2. Map inputs from your
Form into the Service
3. Map outputs from
Service into your Form
Your FEB applicationExternal Systems
FEB
Service
Catalog

12. © 2014 IBM Corporation12
Integrate FEB apps into your WebSphere Portal site
FEB Design in Portal
Preview in Portal
Design and preview in WebSphere Portal Pick an existing FEB app to render
Configure Portlets for users to add directly their page from the Portal Toolbar

13. © 2014 IBM Corporation13
Integrate FEB apps into any web app
Use standard HTML tags to include FEB apps in your (non Portal) web site

14. © 2014 IBM Corporation14
Use FEB data in other systems – update FEB data
from other systems
Secure Data
Your FEB
application
RESTAPI
WebSphere Portal & Web
Content Manager
 List
 Retrieve
 Create
 Update
 Delete
Examples
Secure Access through FEB’s Data Access API
Render FEB list in Portal via DDC
Analyze FEB data in CognosFEB records
from other
Systems
Create or update FEB record from
custom mobile app

15. © 2014 IBM Corporation15
FEB has a client side architecture which is highly
extensible
Client FEB Server
Initial Page Load
Event
AJAX/REST
Provides an exceptional experience and performance

16. © 2014 IBM Corporation16
Extend FEB using common web development skills
Custom fonts and layout with CSS
Google Maps and
Geolocation
Barcodes
reCaptcha
Type ahead
Custom Field Validation

17. © 2014 IBM Corporation17
Add offline mobile support with the Streebo
Mobile App Automator
 Collect data offline and sync with FEB when
connected
 Tap into native mobile capabilities
 Mobile authentication and submission to FEB
database
 Fidelity with FEB design lets you change and
redeploy with ease
Mobile Offline Capable Apps
FEB

18. © 2014 IBM Corporation18
Example Customer Applications
 Lets citizens combine different transportation
options into one coordinated product
 Makes it easier to get from point A to point B
 Helping to takes personal vehicles off the road
 FEB + Portal + WCM + IBM BPM

19. © 2014 IBM Corporation19
 Patient journals
 Surgical consent forms
 Service requests
 Apps built by business users & IT
 Integrated with Portal and Children's medical systems
Example Customer Applications

20. © 2014 IBM Corporation20
 Migrated & converted 700+ forms from legacy
system to Forms Experience Builder and
WebSphere Portal
 Partner (Streebo) provided wizard to facilitate
mass conversion to Forms Experience Builder
 Improvement in internal compliance and audit
results
 Highly scalable and multi- channel (mobile)
adaptable
 Revised forms helped in improving the TAT by
~ 22%
Example Customer Applications

21. © 2014 IBM Corporation21
 Developed a Forms Experience Builder-based application for
Snow Removal Estimation.
 Uses controlled variables (snow occurrence, market rates,
production factors, etc.) to standardize and automate much
of the snow estimating process.
 Benefits of the solution include:
 More consistent and profitable pricing
 Decreased administrative cost for providing estimates.
 Reduced risk exposure to liability claims thru better job
awareness, consistent job performance planning, and
scope of work capture
Brickman Group
Example Customer Applications

22. © 2014 IBM Corporation22
Initial Pilot: R&D Project Tracking System
After
Before
App developed by external ($20K+ USD)
Exported to MS SharePoint
Updated by IT
Months to develop
App developed internally
Custom/flexible interface
Maintained by user group (trained)
Custom Reports
Weeks to develop
Example Customer Applications

23. © 2014 IBM Corporation23
 Citizen facing site based in Portal and WCM
 Includes FEB apps for forms related functions
York Region (Canada) Government Web Site
Example Customer Applications

24. © 2014 IBM Corporation24
Are we improving?
Form vocabulary reflects culture
Comment is
Positive/Opportunity
How is the collaboration?
Comments allow elaboration
Voice of the employee
Transitioned goal/metric setting from ERP
screens to FEB
Simple, intuitive data entry
Improves information security; prevents
inadvertent ERP data changes
Data is transferred from FEB to sales DW
Setting Goals and Tracking Sales
Example Customer Applications

25. © 2014 IBM Corporation25
US Army
Parachute Tracking System
Challenge
 Command must assure that parachutes are rigged, packed, and
inspected to safety specifications per regulations.
 Existing process relied on manual entries in paper log books and only
partial electronic records
 When a parachute malfunctions or fails, investigation needs to find
where the process failed.
Solution
 IBM Forms Experience Builder-based solution to eliminate paper log
books, automate processes & enable electronic reporting of parachute
inventory and history
 Integration with Android mobile application
 Secure digital signatures from military ID card for each person in
packing and inspection
Benefits
 Saves lives: Commanders can verify 100% compliance with parachute
safety regulations.
 Faster problem determination: Investigation for failed parachute can
identify all soldiers who ever touched that parachute 100% accurately.
 Saved $170,000 in development costs for pilot phase alone.
Example Customer Applications

26. © 2014 IBM Corporation26
Accident Compensation Corporation (ACC)
Forms in public facing site
https://myacc.co.nz/portal/public/forms/hcss
Example Customer Applications

27. © 2014 IBM Corporation27
Royal Automobile Club of Victoria (RACV) – forms in public
facing site http://www.racv.com.au/wps/wcm/connect/royalauto/home/feedback
Example Customer Applications

28. © 2014 IBM Corporation28
Meander Medical Center - forms in public facing site
Example Customer Applications

29. © 2014 IBM Corporation29
MST - Medisch Spectrum Twente - forms in public facing site
Example Customer Applications

30. © 2014 IBM Corporation30
City of Markham - Forms in citizen facing site
Example Customer Applications

31. © 2014 IBM Corporation31
Blue Cross Blue Shield Tennessee
iPad kiosks in customer
centers (Portal)
Self Service Check-In to see an Advisor (FEB)
Example Customer Applications

32. © 2014 IBM Corporation32
FEB Summary – Self Service Applications in minutes
Easy to Design and Change Apps
Solutions designed with FEB are agile and easily changed to accommodate changing business requirements.
Cloud-style deployment
Deploy a single software instance for all
your users. Apps and data are secure.
Simple workflow
Speed the approval process with flexible,
role-based workflow and access control.
Everything you need
Database, reports and charts are all
automatically created. All the software you
need is included.
Flexible integration
Add FEB apps to the your customer or
employee website and integrate them with
your systems.
Adaptive behavior
Forms will adapt to the devices they
are being used on.
Extensible
Apps can be customized using
standard web development
skills.

33. © 2014 IBM Corporation33
FEB Supported Software
Server OS
 Linux RHEL 6 &
SUSE 11
 Windows Server
2008 & 2012
 AIX 7.1
Client OS
 Windows 7,8 & 8.1
 OS X Mavericks 10.9
 OS X Yosemite 10.10
 Android 4.0, 4.1 & 4.4
 iOS 7 & 8
Portal Servers
 WebSphere Portal
8.0 & 8.5
Application Servers
 WebSphere 8.0, 8.5 &
8.5.5
 WebSphere Liberty
Database Servers
 Apache Derby 10.1
 DB2 10.1 & 10.5
 Oracle 11g R2
Browsers
 Apple Safari 7 & 8
 Google Chrome 38
 Microsoft Internet Explorer 8, 9,
10 & 11
 Mozilla Firefox 31
In the FEB 8.6 box
 FEB 8.6
 WebSphere Application Server Network Deployment Versions 8.5.5
 WebSphere Application Server Liberty
 DB2 Workgroup Edition 10.5
 * Apache Derby 10.1 (installed with WebSphere Application Server Liberty)

34. © 2014 IBM Corporation34
Additional Resources
FEB Product Page
FEB on developerWorks
FEB Knowledge Center
FEB Youtube Channel
https://www.you
tube.com/chann
el/UCSldrDL7Md
BHXEfVQf5Tlpw
http://www-
01.ibm.com/s
oftware/colla
boration/digit
alexperience/
forms.html
http://www-
01.ibm.com/sup
port/knowledge
center/SS6KJL_8
.6.0/Welcome/F
EB_Welcome.ht
ml
https://www.ib
m.com/develo
perworks/com
munity/forums
/html/forum?id
=9bcca225-
e7ee-4d7a-
83fb-
da41b29db77b
FEB on Greenhouse
https://greenho
use.lotus.com/w
psgh/wcm/conn
ect/ghcontent/lo
tus+greenhouse
+next+site/home
/products/ibm+f
orms+turbo
IBM Forms Wiki
http://www-
10.lotus.com/ldd/
lfwiki.nsf