Unlock the Business Value of your Notes   & Domino data! Stefan Kirsch, Goodyear Dunlop Tires Germany DNUG Conference 5 Ju...
Agenda <ul><li>Notes & Domino applications, User base, Reporting needs </li></ul><ul><li>Reporting from Notes – Key Challe...
Notes & Domino applications, User base, Reporting needs <ul><li>CRM </li></ul><ul><ul><li>User-base: Sales Force, Sales Ma...
Reporting from Notes – Data Export <ul><li>Exporting data from Notes and reporting from it  overcomes the issues with nati...
<ul><li>Data Export / Set-up </li></ul><ul><ul><li>Effort & time intensive to export data and partition to various user gr...
<ul><li>Meeting business needs </li></ul><ul><ul><li>Not integral to the application’s workflow and user experience </li><...
Alternatives Evaluated <ul><li>1) Tools that enhance reporting from data exported from Notes </li></ul><ul><li>Minor enhan...
Alternatives Evaluated <ul><li>2) Tools that enhance Reporting within Notes and Domino </li></ul><ul><li>Native reporting ...
Comparison Parameters <ul><li>Rapid report creation & maintenance </li></ul><ul><li>Ease of use for developers and users <...
Alternative selected – Internal Notes & Domino Reporting solution <ul><li>Key factors </li></ul><ul><li>Report Wizards - M...
Before & After – Comparison BEFORE Notes Database Columns rearranged to support Excel format Report DB
Before & After – Comparison BEFORE Notes External Database Columns rearranged to support Excel format Report DB
Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT
Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by ...
Report Designer Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Repor...
Report Designer Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Repor...
Report Designer Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Repor...
Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Application...
Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Application...
Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Application...
Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Application...
Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Application...
Creating this report in IntelliPRINT - DEMO
<ul><li>Ease of use </li></ul><ul><ul><li>Easy and rapid development with the advanced WYSIWYG report designer </li></ul><...
Post Implementation Benefits <ul><li>For Business Users </li></ul><ul><li>Business users are thrilled with the visualizati...
Post Implementation Benefits <ul><li>For IT </li></ul><ul><li>Notes developers are now able to focus on critical applicati...
Thank You Unlock the true business value of your Notes & Domino data! Maximize the return from your Notes & Domino investm...
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DNUG 2008 – Unlocking the Business value of Notes & Domino data – Goodyear Dunlop Tires Germany

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This presentation made by Goodyear at the DNUG June 2008 Conference, explains the two most common ways used by them to provide users of Notes applications with information - (a) Writing scripts to create reports or extract data from Notes databases and (b) Exporting Notes data to external tools such as spreadsheets, and performing extensive manual operations to format data & generate reports.

Stefan Kirsch and Ralf Niedling from Goodyear discuss the challenges they faced with the above methods and elaborate the approaches and tools that they evaluated to address their need to maximize the business value of their Notes & Domino data. The presentation outlines how Goodyear was able to effectively meet their business and IT objectives using IntelliPRINT Reporting and the specific business efficiency gains that they have been able to achieve with the deployment of IntelliPRINT Reporting.

Read more about IntelliPRINT Reporting at - http://www.synaptris.com/intelliprint

Read this full article at - http://www.synaptris.com/news/2008/intelliprint_goodyear_dunlop_at_dnug.html

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DNUG 2008 – Unlocking the Business value of Notes & Domino data – Goodyear Dunlop Tires Germany

  1. 1. Unlock the Business Value of your Notes & Domino data! Stefan Kirsch, Goodyear Dunlop Tires Germany DNUG Conference 5 June 2008 Session 5 – Best Practices 3:15 pm to 4:00 pm
  2. 2. Agenda <ul><li>Notes & Domino applications, User base, Reporting needs </li></ul><ul><li>Reporting from Notes – Key Challenges </li></ul><ul><li>Alternatives considered </li></ul><ul><li>Comparison Parameters </li></ul><ul><li>Alternative selected – Key factors </li></ul><ul><li>Before & After comparison </li></ul><ul><li>Post implementation benefits </li></ul>
  3. 3. Notes & Domino applications, User base, Reporting needs <ul><li>CRM </li></ul><ul><ul><li>User-base: Sales Force, Sales Management, Marketing </li></ul></ul><ul><ul><li>Reporting Needs: Visit Report Overview, Visit Preparation, Customer AOP, Customer Pre-orders, Customer Details, etc </li></ul></ul><ul><ul><li>Formula Printing: Customer Annual Contract, Campaign, Sales Offer, Letter of Correspondence, Customer Visit Report </li></ul></ul><ul><li>Reporting on SAP/BI Data (imported to Notes Applications) </li></ul><ul><ul><li>Sales figures, Credit information, Order/Backorder Report, Credit Note Report </li></ul></ul>
  4. 4. Reporting from Notes – Data Export <ul><li>Exporting data from Notes and reporting from it overcomes the issues with native Notes reporting </li></ul><ul><ul><li>Limited data presentation / visualization </li></ul></ul><ul><ul><li>Significant overhead on Notes developers </li></ul></ul>
  5. 5. <ul><li>Data Export / Set-up </li></ul><ul><ul><li>Effort & time intensive to export data and partition to various user groups </li></ul></ul><ul><ul><li>Large performance and time overhead </li></ul></ul><ul><ul><li>Significant overhead on developer resources </li></ul></ul><ul><li>Maintenance </li></ul><ul><ul><li>Repetitive daily/weekly process depending on user’s reporting needs adds to developer overhead </li></ul></ul>Notes Reporting Using Data Export - Key Challenges
  6. 6. <ul><li>Meeting business needs </li></ul><ul><ul><li>Not integral to the application’s workflow and user experience </li></ul></ul><ul><ul><li>Users are not satisfied due to extensive delays and limited reports </li></ul></ul><ul><li>Other issues </li></ul><ul><ul><li>Loss of data integrity & security (Notes ACL settings) </li></ul></ul><ul><ul><li>Additional database(s) needed to store reports </li></ul></ul><ul><ul><li>Value-selection not possible, e.g. salesman-codes </li></ul></ul><ul><ul><li>Complex reports and Export to other formats, e.g. PDF, not possible </li></ul></ul>Notes Reporting Using Data Export - Key Challenges
  7. 7. Alternatives Evaluated <ul><li>1) Tools that enhance reporting from data exported from Notes </li></ul><ul><li>Minor enhancement to current export & report process efficiency </li></ul><ul><li>Most challenges are not addressed </li></ul><ul><li>Variety of tools that can be used with data exported from Notes </li></ul>
  8. 8. Alternatives Evaluated <ul><li>2) Tools that enhance Reporting within Notes and Domino </li></ul><ul><li>Native reporting internal to Lotus Notes & Domino applications </li></ul><ul><li>Minimal developer overhead and extensive report support </li></ul><ul><li>Integral to Notes application workflow </li></ul><ul><li>IntelliPRINT from Synaptris was the only solution that met criteria </li></ul>
  9. 9. Comparison Parameters <ul><li>Rapid report creation & maintenance </li></ul><ul><li>Ease of use for developers and users </li></ul><ul><li>Extensive support for report types to meet business need </li></ul><ul><li>High Performance </li></ul>
  10. 10. Alternative selected – Internal Notes & Domino Reporting solution <ul><li>Key factors </li></ul><ul><li>Report Wizards - Minimal development overhead </li></ul><ul><li>Intuitive GUI-driven report builder with rapid visualization </li></ul><ul><li>Extensive support for simple and complex reports </li></ul><ul><ul><li>Inherent support for Notes Formula & Multi-value fields </li></ul></ul><ul><ul><li>Master-Detail, Anchor Links, Production reports </li></ul></ul><ul><ul><li>Extensive Filtering support & API integration to reports </li></ul></ul><ul><li>Natural extension of Notes application workflow and ACLs </li></ul><ul><li>Outstanding performance and report response times </li></ul><ul><li>Excellent support though the pre-sale and post-sale process </li></ul>
  11. 11. Before & After – Comparison BEFORE Notes Database Columns rearranged to support Excel format Report DB
  12. 12. Before & After – Comparison BEFORE Notes External Database Columns rearranged to support Excel format Report DB
  13. 13. Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT
  14. 14. Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Developer starts creating a report from the Notes application
  15. 15. Report Designer Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT IntelliPRINT Designer is launched from the Actions menu
  16. 16. Report Designer Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Report is created in the designer
  17. 17. Report Designer Developer Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Report saved as an IntelliPRINT format in the Notes database
  18. 18. Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Business User opens the saved IntelliPRINT format in the Report Viewer
  19. 19. Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Developer starts creating a report from the Notes application IntelliPRINT Designer is launched from the Actions menu Report is created in the designer Report saved as an IntelliPRINT format in the Notes database Business User opens the saved IntelliPRINT format in the Report Viewer
  20. 20. Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Developer starts creating a report from the Notes application IntelliPRINT Designer is launched from the Actions menu Report is created in the designer Report saved as an IntelliPRINT format in the Notes database Business User opens the saved IntelliPRINT format in the Report Viewer
  21. 21. Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Applications Lotus Notes & Domino Reporting enabled by IntelliPRINT Developer starts creating a report from the Notes application IntelliPRINT Designer is launched from the Actions menu Report is created in the designer Report saved as an IntelliPRINT format in the Notes database Business User opens the saved IntelliPRINT format in the Report Viewer
  22. 22. Report Designer Report Viewer Developer Business User Sales HR Application CRM Application Finance Application Applications Users are able to share reports in any format Lotus Notes & Domino Reporting enabled by IntelliPRINT Export Print Email
  23. 23. Creating this report in IntelliPRINT - DEMO
  24. 24. <ul><li>Ease of use </li></ul><ul><ul><li>Easy and rapid development with the advanced WYSIWYG report designer </li></ul></ul><ul><li>Report Creation </li></ul><ul><ul><li>Minutes as compared to hours / days / weeks </li></ul></ul><ul><li>Performance </li></ul><ul><ul><li>Minimum 5 times faster for bulk reports </li></ul></ul><ul><li>Report Quality </li></ul><ul><ul><li>Presentation quality, exceeding industry standards </li></ul></ul><ul><li>Maintenance </li></ul><ul><ul><li>“ 0” maintenance overhead! </li></ul></ul>Before & After comparison 00:29 00:26 Process Data to Report 00:27 04:35 Transfer Data into Tool IntelliPRINT Report Designer Previous Solution Duration (min:sec)
  25. 25. Post Implementation Benefits <ul><li>For Business Users </li></ul><ul><li>Business users are thrilled with the visualization experience and ease of use </li></ul><ul><li>Users get reports with real time data, on demand </li></ul><ul><li>Significant gains in user productivity and business efficiency </li></ul>
  26. 26. Post Implementation Benefits <ul><li>For IT </li></ul><ul><li>Notes developers are now able to focus on critical application development tasks </li></ul><ul><li>Minimum 75% savings in report creation time </li></ul><ul><li>Very effective and comprehensive reports never before possible are being delivered to users </li></ul><ul><li>Rapid ROI within 12 weeks of deployment </li></ul>
  27. 27. Thank You Unlock the true business value of your Notes & Domino data! Maximize the return from your Notes & Domino investments! Questions?

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