Mitchell: Community Types And Facilitation Styles
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Short presentation outlining three different models for understanding 'online communities' and some ideas about how to facilitate them
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Mitchell: Community Types And Facilitation Styles
- 1. Centralised community HQ central Group leader Member Website pages Email lists Forums Blogs Membership boundary Knowledge flows from Peer to peer Knowledge flows peer to hub Group/SIG/CoP
- 3. Centralised facilitation Internal facilitation: Editing Responding Finding people Finding knowledge Supporting Balancing Nurturing
- 4. CILIP communities: 2 Interesteds with blogs RSS De-centralised community HQ central Group leader Member Website as Hub pages Email lists Etc. Membership Boundary More porous Social networks Reporting
- 6. CILIP communities: 2 Interesteds with blogs RSS De-centralised facilitation Social networks Reporting External facilitation: External blogs Responses Advising Group management Representation Knowledge gathering
- 7. Social model:Facilitation External facilitation: External blogs Responses Advising Group management Internal facilitation: Editing Responding Finding people Finding knowledge Supporting Balancing Nurturing Facilitation:inside and out
- 8. CILIP communities: 2 RSS Distributed community HQ Central Hub As smaller private space AND aggregator Membership Bounded by Brand represented By Keyword Forums Announce list Photo-sharing Video sharing Blogs Shared elsewhere Shared On hub Bookmark sharing
- 11. Distributed community elements HQ Central
- 12. CILIP communities: 2 RSS Distributed facilitation Forums Announce list Photo-sharing Video sharing Blogs Shared elsewhere Shared On hub Bookmark sharing Distributed facilitation: Both internal and External as before, BUT: Now hub as aggregator Contextually sensitive to the different networks
Editor's Notes
- This is a diagram representing a traditional online community with a clear boundary defined by membership and related login. Information does not pass through the boundary, non-members cannot see anything going on inside. There may be some reporting about the internal discussions on the perimeter for non-members to see, but this will be carefully edited, and generally for PR/marketing purposes only. This model serves only a membership who are happy to log in to a central site, keep all their conversations therein, and, most importantly, dedicate 100% of their attention to the community.