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Attractive Cost
Structure
Liveabillity
The BIG 6
Success Factors
BRIEFING PAPER
Connective In-
frastructure
Serendipity
Skilled
Workforce
Regulatory
Framework
Society
Policy
Research
Geography
Education
Sharing
Collaboration
Set-up & Operating Costs
Cosmopolitan
Communities
Public Amen-
ities
Education
Global Work-
force
Social
Infrastructure
Access to Growth
Markets
Commercial Infrastructure
6
Innovation Clusters:
Understanding Life Cycles
A BRIEFING PAPER FROM THE ECONOMIST INTELLIGENCE UNIT
ABOUTTHISREPORT
IInnovationclusters:UnderstandinglifecycleswaswrittenbyTheEconomistIntelligenceUnit.It
examinesthelifecyclesoffiveinnovationclustersandthefactorsthatdeterminesuccess.Thereport
isbasedondeskresearchandtenexpertinterviews.Thecasestudieshavebeenselectedtocover
bothestablishedandemergingmarkets,andtoexplorearangeofclustersuccessfactorssuchas
demographicsandtalent;infrastructure;qualityoflife,policyandgeography.Thereportwaswritten
byMichaelMartins.TheeditorwasAdam Green.ThestudywascommissionedbyDubaiTourism.
TTheEconomistIntelligenceUnitwouldliketothankthefollowingindividuals(listedalphabetically)for
sharingtheirinsightsandexpertiseduringtheresearchforthispaper.
ProfessorErkkoAutio-ChairinTechnologyVenturingandEntrepreneurship,andDirectorofthe
DoctoralProgrammeatImperialCollegeLondonBusinessSchool
DrCristinaChaminade-ProfessorinInnovationStudiesatLundUniversity
DrAndrewCorbett-ProfessorofEntrepreneurshipandFacultyDirectorfortheJohnE.&AliceL.
ButlerVentureAccelerator,BabsonCollege
DDrRiccardoCrescenzi-AssociateProfessorofEconomicGeographyattheLondonSchoolof
Economics
DrLuisaGagliardi-FellowintheLondonSchoolofEconomicsDepartmentofGeographyand
Environment,andResearchAfliateatBocconiUniversity
ClifHarald-ExecutiveDirectoratBoulderEconomicCouncil
CharlotteHolloway-DirectorofPolicy,techUK
PProfessorFlorianTaube-EmileBernheim ChairofEntrepreneurshipinaGlobalContextat
UniversiteLibredeBruxelles
ProfessorTonyVenables-BPProfessorofEconomics,OxfordUniversityProfessorPohKam Wong-
DirectorofNationalUniversityofSingapore’sEntrepreneurshipCentre
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles2
Innovationclusters:Understandinglifecycles
Innovationclustersarelikethecompaniestheyhost:theycangrowrapidlyatinception,peak,and
eventually–iftheydonotadapt–theystagnateordie.Therearethousandsofclustersaroundthe
world,butmanystruggletoachievesustainabilityorscalability.Sometimes,theveryfactorsthatmade
them successful,causethem tofaillateron.
WWhatallowsclusterstocombinetheinnovativespiritofstart-upswiththeresilienceofestablished
conglomerates,toextendtheirlifecycle?Throughcasestudyevidenceacrossfivecountries,andan
expertinterviewprogram,theEconomistIntelligenceUnitexplores‘clusterlifecycles’inSilicon
Roundabout(UK),Bangalore(India),Boulder(UnitedStates),Singapore,andEstoniaanddrawsoutkey
lessonsfrom theirexperiences.
Part1:InnovationClusters:Whycompaniesarebettertogether
Part2:London’snextincarnation
PPart3:Singapore:Builtfrom scratch
Part4:PluckyEstonia:EasternEurope’sstartup
Part5:Atalentmagnet:TheBeautyofBoulder
Part6:T-Ecosystem:Bangalore’sgrowingpains
Part7:Conclusion:Innovationclusters:TheSuccessRecipe
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles3
Part1:
InnovationClusters:Whycompanies
arebettertogether
WRITTENBYTHEECONOMISTINTELLIGENCEUNIT
BRIEFINGPAPER
Innovationclustersrequiresixkeyingredients:skills,accommodating
policyframework,infrastructure,lowcoststructures(inearlystages),a
goodlifestyleofferingandserendipity.
Clustersarelikethecompaniestheyhost:theychangeovertime,andtheir
longterm successdependsonhowwelltheyadapttothechallengesof
success,likecongestionandincreasedrents
CClustersarestronglyreliantonanopenimmigrationpolicyatthenational
level–tighteningbordersreducesacluster’saccesstoglobaltalent
Innovationisoftenassociatedwithtriumphantloneinventors.ThelikesofThomas Edison,Louis
PasteurorBillGatesarethecentralcharactersinthisnarrative.Butall innovatorsspringoutofa
specificcontext.Theenvironmentsthatfostertheir individualandcollectivesuccessareveryoften
‘innovationclusters’:ecosystemsthat stimulateandnurturethebestideasandattractthebrightest
talents.
CClustersemergewhenanetworkofcompaniescoexistswithinageographic location,allowingeachof
them tocollaborate–andcompete–inawaywhich deliversgreaterproductivitygainsthanthey
wouldachieveinisolation.SiliconValley isthemostfamous,buttherearecountlessothersacross
everycontinent.
CClustersattractinnovativepeople.Theynetwork,leadingtothecrosspollinationof ideas.Companies
benefitfrom eachother’ssuccess:Whatoneinvents,rivalscan access–thinkofa
productivityboostingtoollikeDropbox.Andwhatonefirm invents,otherscanbuildon.Thinkofthe
‘sharingeconomy’,ledbytrailblazersUber andAirbnb,inturngivingrisetoanarmyofstartupstaking
thesameideatonew applications.Thesharingofknowledge,thespillovereffectsofinnovationand
the networkingthatdenselypopulatedspacesenableareallkeyingredientsforstartup success.
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles4
The‘big6’successfactors
Yetforalltheirbenefits,innovationclustersarenotstraightforwardtobuild–and manydonotlast,
evenwiththe‘magicingredients’seeminglythere.Toprosper, clustersneedsixkeysuccessfactors:
skillsandtalent,accommodatingpolicy frameworks,infrastructure,lowcosts(especiallyintheearly
stages),agoodlifestyle offeringtodrawtalent,andfinallygoodluck,whethergeography(proximityto
key markets),historicalaccidentsorevengoodfortune.
Thesesixfactorsarenecessaryconditions,althoughtheyarenotalwayssufficient. Manyplacesinthe
worldlayclaim tothesesix,butnevergiverisetoasuccessful cluster.Thesefactorsarebestseenas
thenecessaryconditionsforclusters,butnot–ontheirown–thesilverbullet.Clustersuccess
dependsbothonindividualfactors, butalsotheinterplaybetweenthem.Gooduniversitiesarelittle
useifthereisno connectivitywithindustry.Ahighstandardoflivingisnothelpfulifimmigration 
policiespreventglobaltalentfrom movingtothecluster.
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles5
Part2:
London’snextincarnation
WRITTENBYTHEECONOMISTINTELLIGENCEUNIT
BRIEFINGPAPER
LondonisaglobalmetropolisthatreinventeditselfwithSilicon
Roundabout’.Butrisingrents arepushingthenextgenerationofstart-ups
out.
Londonisafinancialpowerhouse,acentralnodeininternationalfinancialmarkets.Butover thelast
decade,thecityshoweditspowersofreinventionbyhosting‘SiliconRoundabout’,a digitaltechcluster
thanbroughttheworldnewgadgetsandappslikeTweetdeckandLivefm.
SSiliconRoundaboutislocatedbetween‘theCity’,thefinancialheartlandofLondon,and Hackney,one
ofthepoorestareasofLondon.Initsearlystages,itbenefittedfrom several favourableconditions.
TheareaisaccessibletocentralLondonviapublictransport,allowing companiestotravelaroundthe
cityeasily.Rentswerelow,andmanyentrepreneursfrom Hackneycouldaccesstheareaviabicycle.
Therewerealreadyartists,mediaprofessionals andtechnologyentrepreneursinthearea.Many
specialisedinfinancialservices,andhad linkageswiththeUK’snationalbroadcaster,theBBC.This
fluidexchangeofknowledgeand ideasbetweentechnology,financeandmediacommunitieswas
ststimulatedbytheUK’sopen immigrationpolicyinthelate-2000s.
TheareaattractedalargecommunityofAmericanswhostudiedatLondonuniversitiesand started
workinginthecitythereafter.OtherscamedirectlytoSiliconRoundaboutfrom San Franciscoand
SiliconValley.Thesefactorscametogethertocreateaknowledge-sharing ecosystem.Successsoon
followed.Live.fm andTweetDeckwereearlystart-ups,boughtby CBSfor$280millionin2007and
Twitterfor$40millionin2011,respectively.
However,asSiliconRoundabout’sstarascended,twofactorsthathelpedtodrivesuccess– lowrent
andtheUK’sopenimmigrationpolicies–bothchanged.Rentsdoubledin5years, pushingsmaller
firmsandstart-upsout.Developersacquiredproperties,andenforcedlarger securitydepositsand
morestringentcreditchecksthatpreventedentryforsmallerfirms. Theygraduallymovedonandout,
tootherareasofLondonlikeWhitechapelandAldgate.
TThesecondshiftwasthetighteningofimmigrationpolicy:non-EUworkervisasarenow cappedat
21,700andrecentnon-EUgraduatesofUKuniversitiesarerequiredtofindajob within3monthsof
graduating,sponsoredbytheiremployer(atacostof£1,476),earninga minimum of£20,800.Some
firmscanabsorbthesecosts.Others,especiallyfragileand cash-poorstart-ups,cannot.
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles6
“Ifhighgrowthfirmscannotmeettheirtalentneedsthrough domesticorlocaltalent,theyneedtobe
lookingglobally,”saysCharlotteHolloway,Headof PolicyattechUK,atechnologyindustryassociation.
“Tobeaglobalhubfortechnology,we reallyneedtobeaglobalhubfortalentandthatinvolves
gettingthebestintoourcluster,” shesays.Thenewimmigrationpolicies,andotherproposals
currentlyinplay,are concerning.“Theindustryhascertainlyfeltachangeoftoneinrecenttimes,”says
Ms Holloway.Inparticular,shewarnsagainstvisarulesmakingitharderforgraduatestostay onin
ththecountry.“Ouruniversitiesarefundamentaldriversofgrowthandweneedthat talenttobe
retained.”
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles7
Part3:
Singapore:Builtfrom scratch
WRITTENBYTHEECONOMISTINTELLIGENCEUNIT
BRIEFINGPAPER
Singaporetransformeditselffrom anagrariansocietytoaninnovation
world-leaderinhightechsectorslikeelectronicsandlifesciences.High
qualityeducation,publicinvestmentandfar-reachingbusinessclimate
reformswerecriticalengines.Butisthecitystatenowgettingtoo
crowded?
WhenSingaporebecameindependentin1965,itwasatropicalislandwithfewnatural resources,little
freshwater,rapidpopulationgrowthanddomesticethnicandreligious conflict.Italsofacedhostilities
inthebroaderregion:hardlyanauspiciousstartforanew country.
Sincethen,Singaporehasfocusedwithlaser-likeprecisiononbecomingaseconomically powerfulas
possible,asfastaspossible.Singaporeestablisheditselffirstasacentrefor low-costmanufacturing
andlateronelectronicsand,morerecently,lifesciences.Its innovationcredentialshavestrengthened
sincetheearly2000s,anditisnowaworld- leadingcentreinareassuchasbiotechnology.
IItsperformanceislargelydowntothreefactors:talent,supportivegovernmentpolicy,and direct
publicinvestment.Thefirstistheresultofasustainedpubliccommitmentto education.From avery
lowbase,Singaporenowranksconsistentlyatornearthetopof mostmajorworldeducationranking
systemsoverthelastdecadeaccordingtotheOECD.
TThestrategystartedwiththe‘building’stageof1959-1978,whichsawtherapidconstruction of
schools,massteacherrecruitmentandunificationofasingleSingaporeaneducation system which
wasfollowedin1979to1996byimprovingeducationqualitythroughtoits finalphase,from 1997to
thepresentday,whichwasfocussedonrefinement.
DDuetoitssmallpopulation,Singaporealsolookedtoattractstudentsfrom nearbycountries through
theASEANscholarship,whichcoversfeesandtuitionforqualifiedstudents,andthe TuitionGrant
Scheme(TGS)forinternationalstudents,whichcoversuptotensemestersof tertiaryeducation.Both
schemesrequirethatgraduatesremaininSingaporeforupto6 yearsandfor3years,respectively.
Suchtactics,aswellasaliberalimmigrationpolicy,have aidedglobalinflowsofhighlyskilledlabour,
leadingtotechnologyandskillstransferbetween largemultinationalsanddomesticcompanies.
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles8
Supportivegovernmentpolicyalsoplayedarole–througheffortstocreateanefficientand easy
businessenvironment,anddirectinvestments.Astheeconomyshiftedtoknowledge- basedsectors
andtheskillsbaseimproved,thegovernmentsoughttoattractmultinational companiesbyoffering
taxincentives,eliminatingpoliticalcorruption,andbolsteringIP protection.
AAlongwitheaseofbusinessreforms,therearealsograntstoencouragebusinessformation and
start-ups,suchastheACEStart-upGrant,dedicatedtonewlyformed,localmajority- owned
companiesdevelopingadifferentiatedbusinessconcept.Thegovernmenthasbeen adirectactive
investorinbroaderinnovationinfrastructurestoo,spendingaround$6billion between2000and
2005inbiomedicalsciencesincludingtheformationofBiopolis,a biomedicalresearchand
developmenthub.ThisisperhapsSingapore’smostpromising cluster.
SSingaporebeganlookingtobiotechnologyinthe2000stodiversifyitseconomicbase,and utiliseda
combinationoftaxholidaysandincentives–suchaspayingupto30%ofbuilding costsofcompanies
undertakingbasicdrugresearchanddevelopment.Itsabilitytoattract stem cellinvestmentwasalso
helpedbyareductioninfundingintheUSduetoethical objectionsfrom theBushadministration.
Singaporeisalegallymoreliberalresearch environment,allowinganumberofresearchpractices,
suchasuseoftheearlystagehuman embryosfortherapeuticresearch,whichisbannedinother
countries.Asaresult,top biotechnologyexpertsfrom leadingestablishmentssuchasthe
MaMassachusettsInstitutesof Technology,theNationalCancerInstituteinMarylandandtheUniversity
ofCaliforniahave cometoSingaporeoverthelastdecade,citinggreaterfunding,moreorganisational 
freedom,amoreliberalresearchpolicy,andagreaterappreciationofthebenefitsoflong term R&D.
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles9
Sofar,Singaporehassuccessfullyadapteditsmodelthrougheachsuccessivestage– movingfrom low
costmanufacturingtoelectronicstoamorediversifiedeconomy, positioningitselfasahubfor
multinationalswishingtobuildtheirAsianbusinesses.Nestle, AbbottLaboratoriesandGoogleare
amongthecompanieswhohaveevensetupresearch institutesinSingapore.
BButaswithallclustersandhighlyproductiveeconomicgeographies,itfacesemerging challenges–
especiallywithregardstotheworkforce.Whileimmigrationbringsnewworkers andideastothehost
country,itisnotwithoutrisks.Singaporeisasmallisland,roughlyhalf thesizeofLondon,and
two-thirdsthesizeofHongKong,andishometo5,469,700people. Thepopulationhasincreasedby
3%annuallyfrom 2005to2013,accordingtotheWorld Bank,andpopulationdensity,measuredas
thenumberofpeoplepersquarekilometer,has increased27.7%between2000and2013,according
toSingstat,theSingaporeanstatistical agency.
AAsthepopulationhasincreased,sohasthenumberofimmigrants,morethandoubling between
2000and2014.Thestrainonpublicservices,andcompetitionforspace,has combinedwith
ever-growingdemandforhousing,increasingpropertypricesandprompting domesticdissent,
accordingtoDrPohKanWong,DirectorofNationalUniversityof Singapore’sEntrepreneurship
Centre.
DDrWongarguesthatforeignimmigrationhasperhapsreachedacriticalmasswhere enclavesof
foreignersarestartingtoform,reducingassimilationandintegration,inturn underminingtheideaof
a’Singaporeanidentity’.Atthesametime,policymakersknowthat theyareinaraceforglobaltalent
andmustremainopentohighlyskilledlabour.Asaresult, thegoverningpartyhasstartedfocusingon
filteringimmigration,attractinghighlyskilled immigrantsthatcancontributetoSingaporeonthe
globalvaluechainthroughknowledge andtechnologytransfer,whilemakingitmoredifficultforlower
skskilledimmigrantstosettle. Aswithallclusters,Singapore’ssuccesscreateditsownnewproblems,
whichthecitystate hastoadaptto.
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles10
Abusyisland
Part4:
PluckyEstonia:EasternEurope’s
startup
WRITTENBYTHEECONOMISTINTELLIGENCEUNIT
BRIEFINGPAPER
Estonia’stechsectoristheproductofauniquehistory,includingan
engineering-focusededucationsystem intheUSSRera
Governmenthasactivelyrolledoutdigitaltechnologiesinavarietyofcitizen
services,boostingthedigitalskillslevelsofthecountry’scivilians.TheEstonian
governmenthasalsoinvestedinR&D,triplingR&Dspending,from 0.6%ofGDP
in2000to1.7%in2013
EEstoniahasturnedchallengesintoopportunities.Thecountry’shighICT
penetrationrateleftitexposedtocyber-crime,leadingentrepreneurstoexplore
newwaysofboostingsecurity.SkypeandKazaawereamongtheresulting
innovations.
From modestbeginnings,thissmallEastEuropeaneconomyhasturned
challengesintoopportunities,evenleveragingcyberthreatstogrowits
telecomsindustry.Despitebeingasmallcountryofjust1.3millionpeople,
Estoniahasproducedoneofthemostdramatictechdisruptersofthe
modernera:Skype.Highqualityskillsandadigital-savvypopulationput
thisoncebarreneconomyonthetechnologymap.
Keytakeaways–
WhenEstoniagainedindependencefrom theSovietUnionin1991,itwasasmallcountrywithlittle
infrastructure.YetoneofthebenefitsofitsSovietpastwasegalitarianaccesstohighereducationas
wellasEstonia’sstrategicimportancetotheUSSRduringtheColdWar,whichcreatedanative
populationwithhighlevelsofeducationinfieldsrelevanttoemergingtechnologysectors.
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles11
Soviet-eraeducationfocusedheavilyonscience,engineeringandmathematics.Thepost-1991
governmentalsoinvestedheavilyintheknowledgeecosystem.In2015,30.7%of55-64yearoldswere
educatedtotertiarydegreelevel,thehighestinEuropeandthesixthhighestintheOECD.The
EstoniangovernmentalmosttripledR&Dspending,from 0.6%ofGDPin2000to1.7%in2013,andin
2011and2012EstoniaspentabovetheEUaveragebeforeloweringspendingin2013.
TheEstoniangovernmentdidnotjustdevelopskills–italsoinvestedindigitaltechnologyforpublic
services,creatingapopulationof‘digitalnatives’.Whenitgainedindependence,roughlyhalfofthe
populationhadaccesstoalandlinephone,butbyMay2013,4Gservicesencompassedover95per
centofthecountry.By1997,97%ofschoolshadinternetaccessand,beginningin2001,publicwifi
becamemoreorlessubiquitous.1
EEUmembershiphasalsohelpedaidingEstoniatoshiftfrom alow-wage,lowvaluedaddedeconomy
thatfocusedonmanufacturingandagriculturalexportstotheUSSRtoaservicesectororiented
economythatexportshighvalueaddedtechnologyglobally.264%ofEstoniansnowworkinthe
servicesectorcomparedto20%inmanufacturingand4%inagriculture,andstandardsoflivinghave
increaseddramatically:GDPpercapitaincreasedfrom 55%oftheEUaveragein2004to73%in2014
(theearliestyearsforwhichEurostatprovidescomparabledata).3
1.TheEuropeanBankforReconstructionandDevelopment,“TransitionReport2014:Chapter5,PoliciesSupportingInnovation“
2.In1997,theearliestyearforwhichtheOECDprovidesdata,unitlabourcostswere40%ofthe2010levelandincreasedbyroughly5.87%annuallyfrom1997to2012
3.Eurostat,“GDPpercapitainPP“
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles12
EUmembershipalsobroughtaccesstoEUstructuralfundsandtheSingleMarket.Therelativelysmall
sizeoftheEstonianeconomyalongwithdomesticpoliticaloppositiontothegovernmentrunninga
budgetdeficit,canmakeitdifficultforthegovernmenttoinvestinlargescaleprojectslikeroadsand
hospitals.During2007–2013,EUStructuralFundsprovided3.4billioneuroforR&Dandhospital
investments,theformertosupporttheEstonianICTsectorandthelattertofosterinnovationsto
Estonia’spressingdemographicproblems.4
SSingleMarketaccessincreasedgainsfrom tradeandtechnologyandknowledgetransfer.Because
Estoniahasarelativelysmalldomesticmarket,manyofitsfirmshavetolooktoexpandexternallyas
soonaspossible,andhaveintheprocessincreasedregionaltradedramatically.EightofEstonia’stop
tentradingpartnersareEUmembersandin2013,betweenthetopfiveEuropeanUniontrading
partners,bilateraltradeequalled7.78billioneuroinimportsand7.365inexportscomparedto1995
whentradeequalled1.495billioninimportsand1.141billioninexports.5Historicallinkageswith
ScandinavianandNordiccountriesalsomeanthatmanyEstoniansspeakEnglish.55%ofEstonians
spspeakEnglishforwork,doubletheEUaverage,and67%havelearnedaforeignlanguageforwork,6%
higherthantheEUaverage.6
EUmembership,however,hasexacerbatedproblemsassociatedwithEstonia’sdecliningandageing
population.WithhalfofEstoniansfluentinEnglish,emigrationfrom Estoniaincreasedbyroughly50%
in2005,theyearafteritsascensiontotheEU.Thiswasespeciallythecaseamongtheyoung,33%of
whom speakEnglishasasecondlanguage,
andwhofacedanaverageunemploymentrateof14.3%from 2001to2014and17.1%from 2009to
2014.7
Althoughanageingpopulationandyouthemigrationhasplacedagreaterstrainonpublicserviceslike
healthcareandpensions,innovationshavealsoemerged.In2011,twoEstonianslivinginLondon,UK,
oneofwhom wasoriginallyaSkypeemployee,werefrustratedwithhavingtopayhighfeestotransfer
moneybetweenthetwocountriesandsoestablishedanowgloballyrecognizedmoneytransfer
service,TransferWise,inordertosendremittanceshomefrom abroad.
5.TheGovernmentofEstonia,“Estonianeconomyinnumbers“
6.TheEuropeanCommission,“Europeansandtheirlanguages”July2012.
4.KPMG,“EUFundsinCentralandEasternEurope“
7.LanguageKnowledgeintheEuropeanUnion,“Estonia”accessed27November2015
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles13
InanattempttobringEstonianentrepreneursbackhome,thegovernmentisattemptingto increase
repatriationandimmigration,fostering‘braincirculation’ratherthan‘braindrain’.It hasimplemented
twokeyprograms:theIntegrationandMigrationFoundationande-Residency.TheFoundation
providesfinancialsupportforethnicEstonianswhohave emigratedinthepasttenyearsandwishto
repatriate.Overthecourseof2000–2012,it hassupportedthereturnofover1100people.8The
e-Residencyprogram hasbeenmore successful.Withtheaim ofcompetingforinternationalbusiness
withotherEUlocationslike Dublin,Ireland,maintainlinkageswithEstonia’srelativelylargediaspora,
anandtoincreasethe likelihoodthatbusinessownerswillmovetoEstonia,theprogram makesopening
and runningabusinesseasy.IndividualsareallowedtoestablishonlinefirmsinEstonia,sign contracts
remotely,andpaytaxeswhilerunningtheirbusinessremotely.9Sinceitslaunchin December2014,
7000peoplefrom 119countrieshaveapplied,and6600havebeen grantede-residency.10
Estoniastandsoutasanexcellentexampleofhowgovernmentinvestmentinthebroaderinnovation
ecosystem –spanningeducation,digitalservicedelivery,R&Dspending,globalmarketingand
fosteringstrategictradepartnerships–cancatalyseclusters.Italsohelpsthat,accordingtoDoris
Põld,theEstonianICTCluster’sClusterProjectManager,atradebodyforEstonianICTfirms,‘the
governmentarethetruebelievers.TheyalwaysspeakaboutEstoniaandtheICTsectorwhentheygo
onofficialvisits.Theyarethebestmarketingpeople.’
8.TheIntegrationandMigrationFoundation,“Migrationstatistics”
9.e-Estonia,“Estoniane-Residency”
10.GovernmentoftheRepublicofEstonia,“Estoniane-ResidencyStatistics“
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles14
Part5:
Atalentmagnet:TheBeautyof
Boulder
WRITTENBYTHEECONOMISTINTELLIGENCEUNIT
BRIEFINGPAPER
Boulder,inColorado,hasoneofthehighestinnovationratesintheUSas
measuredby patentapplications.Itsqualityoflifehasbeenessentialto
attractingAmerica’sbestand brightest.
Smartpeoplearenotjustinterestedinwork:theyalsocareabouttheirsurroundings,the qualityof
schoolsandhospitals,leisureandentertainmentandallmanneroflifestylefactors. Young,talented,
professionalworkerscanrelocatemoreeasilythanthosewithlarger familiesandmore
responsibilities.Therearehigh‘opportunitycosts’oflocation,sothey havedemandedvibrant
neighbourhoodsthatofferattractiveamenities,suchasaccessto culturalresourcesandhigh-ranking
publicschools.
WWithoutsuchingredients,clusterscanfailbeforetheyevenbegin.InHongKong,the governmentbuilt
‘Cyberport’,alargecampuswhereentrepreneurscouldrentcheapoffice spaceandcollaborate.The
clusterfailedduetoitsdistancefrom thecitycentre,where peoplewantedtoliveandwork.In
contrast,thetownofBoulderinColoradohasattracted talentfrom aroundtheUSthankstoits
desirabilityasaplacetolive.
BBoulderisatownofaround100,000peoplethatpunchesaboveitsweightasaninnovation hub.It
hasthemosthighlyeducatedpopulationofanyAmericancity.From 2009to2013, therewere10
patentsper1,000residents,thefifthhighestintheUS,afterSanJose, California,andaboveSan
Francisco.ItishometoclustersofaerospacecompanieslikeBall AerospaceandTechnologies
Corporation,oneofthetop100defencecontractorsinthe world,andbiosciencescompanieslike
Covidien.
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles15
PartofBoulder’sclusterstatusis“thankstolargecorporations,auniversity,andpublicly- funded
technicalresearchorganisationslocatinginBoulderinthepast,whichledtoalarge numberoffirm
spin-offs,”accordingtoDrAndrewCorbett,ProfessorofEntrepreneurshipat BabsonCollegein
Massachusetts.
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles16
In1965IBMestablishedanoffice,andfouryearslateragroupoftechnicianslefttofound StorageTek.
Overtimebothcompaniesdownsized,leavingmanyhighlyskilledpeoplewith rootsinthelocalarea.
Theyfoundedcompaniesthateitherstillexistorservedasthe incubatorsforlaterfirms.Muchofthis
talentpoolhadaffiliationsandlinkageswith governmentresearchorganisationsinthearea.
BButinadditiontohistoricalhappenstance,Boulder’ssuccessisalsolinkedtoitshigh performanceon
liveabilitymetrics.Boulder’sproximitytotheRockyMountains,itsparksand outdooractivities,and
culturalandpublicamenitieslikeartgalleriesandgoodpublic schools,makeforagoodqualityoflife
forresidents.BoththegovernmentofBoulderand Boulder’sprivatesectorplaceemphasisonskills
attractionandretentionbecause“itisthe skills,thetalent,andtheexpertisethatisattractingthe
world-classscientists,engineers, entrepreneurs,thecompaniesandinvestmentthatarefuelling
BoBoulder’seconomy,” accordingtoClifHarald,ExecutiveDirectorofBoulderEconomicCouncil.
Openspacesarepartoftheoffering.In1967,Boulderincreasedthefinancingofland acquisitionsin
itshinterland.AccordingtoClifHarald,theseopenspacesnowaccountfor threequartersoftotal
squaremileageinBoulder,andwerepurchasedtopreservethe environmentandqualityoflifethat
locals’treasure,andblockurbansprawl.Tomaintainthe city’sdevelopment,Boulderestablisheda
buildingheightlimitationin1971topreservethe viewoftheRockies.
Boulder’sapproachtopreservingtheenvironmenthas,however,sowntheseedsofanew challenge:
limitedhousingstock,pushinguprents.Publicuproaragainstrezoningoflandto facilitate
commercialpropertydevelopmenthashadnegativeimplicationsforthearea’s innovation.Limited
commercialandresidentialpropertydrivesupprices,raisingbarriersfor smallerfirms.Rentalcosts
arenow20%higherrelativetoColoradoand26%higherthanthe USaverage,forinstance.High
propertycostscanpushpeopletolargercitiesinthestate, likeDenver,orareaswithgreater
opportunitiestoscaleupandaccessnationalandglobal markets,likeSanFrancisco.
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles17
Part6:
T-Ecosystem:Bangalore’sgrowing
pains
WRITTENBYTHEECONOMISTINTELLIGENCEUNIT
BRIEFINGPAPER
Bangalorebecameoneofthefastestgrowinginnovationclustersoutside
oftheUSinthe1990s.Butcreakinginfrastructure,looseintellectual
propertyrulesandcut-throatcompetitionhavetakentheirtoll.
Innovationclustersarecommonlyassociatedwithwealthycountries,butrichcountriesnolonger
enjoyanunquestionedmonopolyoninnovation.Emergingmarketshavetheirchallenges–from
creakyinfrastructuretobureaucraticlegislation–buttheyalsohaveuniqueadvantagessuchaslower
costsand,insomecases,readyavailabilityofaneducatedandgloballycompetitiveworkforce. 
Bangalore’sICTcluster,insouthernIndia,isthemoststrikingexampleofanecosystem thatleveraged
itshomecountry’shumancapitaladvantageeffectively. 
BBangaloreemergedasoneofthelargestandfastestgrowinginnovationclustersoutsideoftheUSin
the1990s,andistodaytheengineering,researchanddevelopmentcentreofIndia.In2008,itwas
hometo65%oftheworld’sITservicesoffshoringbusiness,andin2013accountedfornearly40%of
thecountry’stechnologyandsoftwaredevelopmentindustry.Microsoft,IBM,Adobe,andIntelallhave
rootsinBangalore,alongsidemorethan800domesticfirmsofferingback-and-middleofficetasks,
andawiderangeofanalyticsservicestotheglobalmarket.
EEducationisakeysuccessfactor.BangaloreishometosomeofIndia’sandtheworld’stopranked
educationalinstitutionsforgraduateandpostgraduatestudies,creatingastrongpoolofhighlyskilled
workersatrelativelylowcostsforglobalcorporations.Bangalorealsoleveragedits9.5to12.5hour
timedifferencetotheUS.Itcouldprovideback-endtechnologicalsupportthatdidnotneedtobe
co-locatedwithfront-linebusinessandcouldbecarriedoutona24/7rotatingshiftbasis.
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles18
AccordingtoProfessorFlorianTäube,EmileBerheim ChairofEntrepreneurshipattheUniversitéLibre
deBruxelles,Bangalorealsohasa“pleasantclimate,similartoNorthernCalifornia.Itisdrywith
moderateamountsofrain,whichprovedagoodlocationforhardware-basedtechnologyfirmsand
labsthatneededamoderateclimatetodoresearch,becauseofthepotentiallydamagingeffectsof
heat,moistureandhumidityoncomponents,electricalpartsandITequipment.Coolerclimatesare
alsohelpfulbecausesignificantITassetsemitheatwhichcanmoreeasilybemanagedifthegeneral
cliclimateiscooler.Peoplealsowantedtolivethere,asitwasmoretemperatethanotherpartsofIndia,”
andthis“actedlikeamagnetforindividualswithhighlevelsofhumancapitalintheregion.”
DirectpolicyalsoplayedaroleinBangalore’sevolution.In1990,theDepartmentofElectronics
introducedtheSoftwareTechnologyParksscheme–similartoChina’sspecialeconomiczones,for
Bangalore.Softwarefirmsweregiventaxcutsforfiveyearsandguaranteedaccesstohigh-speed
satellitelinksandreliableelectricity.
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles19
US-basedtechnologyfirmsbeganoffshoringtoBangalore,incentivisinglocalSMEstospecialisein
serviceslikecoding.Initially,thisoftenmeantimportingIndianprogrammerstotheUStoprovide
maintenance.However,in1993,theUSmadeitmoredifficulttoobtainnon-immigrantvisas.Thisled
USfirmstooutsourceworkbacktoBangalore.Indianfirmsquicklyadaptedtotherequirementsof
USfirms,forexamplepunctualdeliveryandproductquality.SomeIndianfirmsdevelopedreputations
asreliablesuppliersintheUSmarket,suchasInfosys.Overtime,theUS-Indiarelationshipevolvedyet
fufurther.OnceUSfirmssawthequalityoftoptierIndiancompanies,theybegantooutsourceinternal
R&Dtasks.
However,Bangalorenowfacesitsownproblems.Itsabilitytoclimbthevaluechainhasbeeninhibited
byIndia’sloosestanceonintellectualpropertyprotection–foreignfirmsareincreasinglyreluctantto
outsourceR&D.ManyofBangalore’scompaniesstillprovidestandardisedservicesand,becausethere
arenowsomanyfirms,multinationalshavelittleincentivetocreatealong-term relationshipwithany
singlesupplier.
Themushroomingofcompanieshasledtoaproblem of‘over-competition’.Asoftoday,thetop20
Indiansoftwareexportersaccountforover50%oftotalexports,leavingover800firmswiththerest
ofthemarket.Competitionisfierceamongthebottom 800,leadingtoalackofcollaboration.
Becausecompetitionissoaggressive,firmsinstilintheiremployeesacultureof“getitrightthefirst
time.”Thismeanslowlevelsofexperimentationandrisk-taking.Asaresult,Bangaloreisfindingit
difficulttoclimbthevaluechain.
BBangalore’ssuccesshasalsocreatedcostinflationduetorisingwages,andcongestionhasincreased.
InfrastructureprojectshavebeendifficulttoimplementrelativetoChina,oneofIndia’smainglobal
competitors.EvenBangalore’snewairport,builtin2008,cannotrelievethetrafficthatmakesthetwo
maintechnologyparksinaccessibleduringtheday,accordingtoCristinaChaminade,professorof
innovationstudiesatLundUniversity.Takentogether,costincreases,lowR&Doutsourcingand
congestionallshowtheneedforBangaloretoevolveifitwantstostayahead.
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles20
Part7:
Conclusion:Innovationclusters:
TheSuccessRecipe
WRITTENBYTHEECONOMISTINTELLIGENCEUNIT
BRIEFINGPAPER
TheEconomistIntelligenceUnitexploresthe‘bigsix’factorsdriving
successfulinnovation clusters.
Innovationclustersarecruciallaboratoriesinwhichnoveltools,technologiesandtechniques are
createdandapplied.Buttheyarenotjustthe‘background’toinnovation;theyareliving organisms
integraltoeverythingthathappenswithintheirwalls.Notwoclustersarethe same–andtherecanbe
nohardandfast‘formula’forwhatmakesclusterswork.Butthere areprinciplesnecessaryforlaying
thegroundworkforsuccess
Askilledworkforce
AAllsuccessfulclustershaveanedgewhenitcomestohumancapital,eitherlocalor imported.This
highlyskilledworkforcehasemergedandmanifestedinseveralways.A densenetworkoftoptier
highereducationestablishmentshasbeencriticaltothesuccessofSiliconRoundabout inLondon,
BoulderinColoradoandBangalore.Estonialackedthiskind ofuniversitynetwork,butcompensated
byhavingahighlyeducatedpopulationthankstothe country’sfairlyegalitarianaccesstoeducation
historically,buttressedbythegovernment’s eagernesstopromotedigitalskillsinthepopulation.
SSingapore,withasmallpopulation,leverageditsnationalacademicinstitutionsalongwitha talent
attractionstrategyandasolidbusinessenvironment–bothofwhichhavegivenita strongnational
workforcewhetherindigenousorexpatriate.Whilenaturalresourceshave supportedtheemergence
ofsomeclustersinhistory,theyareknowledgeintensive phenomena.Skillsenhancement,combined
withadiversifiedglobalworkforce,havebeen keyingredients.
Accommodatingpolicyframeworks
GGovernmentshavearoletoplayinpromotingclusters,buttheirinterventionsjustasoften prevent
successascultivateit.Thebestinterventionsarenotnecessarilyfiscalandtaxation policiesrelated
specificallytoacluster,butratherinterventionswhichsupportthebroader inputsthatclusters
dependon,suchaseducation,infrastructureandconnectivity.
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles21
Moreimportantly,governmentsmustcarefullyweightheimpactofotherpolicychanges, suchas
migrationcapsorvisarestrictions,ontheirnationalclusters’accesstotalent.The bestpractice
principleisforgovernmenttoinvestinthefundamentalsandcontinuously evolvethenatureofits
interventionbasedontheneedsofthegrowingcluster,andleavethe specificsoftheinnovation
clusterprocesstothecompaniesandinnovatorsthemselves.
Theinfrastructureimperative
OOneofthekeycharacteristicsofsuccessfulclustersisthenetworkingthattheyenableas firms
collaborate,andskilledpeopleintermingletoshareideas.Firmsneedtocollaborate withoneanother
andworkersneedfreedom tomove,formeetingsuppliers,clients, financiersandsoon.Thisrequires
efficientinfrastructuresthatcanallowworkerstomove aroundquicklyandcheaply.Expensivepublic
transport,orgrowingcongestionsuchas facedbyBangalore,bothreducetheefficiencyofclusters
whereitmattersmost:the interminglingofpeopleandideas.Itisworthlookingtohistoryforproof:
accaccordingtothe economistJosephSchumpeter,muchoftheinnovationthatemergedduringthe
earlyhigh growthyearsoftheUScameaboutasadirectresultoftheburgeoningrailroadsystem.
Chanceandgoodfortune
Sadlyforplanners,chanceandgoodfortuneplayaroleindeterminingthesuccessof clusters.By
chance,werefertoallofthosedynamicswhichcouldnothavebeenbrought aboutwithforesightor
purpose,butwhich–havingexisted–cametocatalyseinnovation.
Historicalcircumstanceisoneexample.Estonia’s pastrelationshiptotheUSSRhadtwo impactsonits
latertechnologicalsuccess:highlevelsofeducation,especiallyinmathsand engineering,duetoan
egalitarianeducationsystem intheUSSRera,andacybersecurity threatinmorerecentyearsthat
impelledinnovation.Boulderbuiltonthedecisionoflarge technologycompaniestolocatethereinthe
distantpastthatsetupaprocessoftalent circulationleadingtospinoffswhobecameinnovators
morerecently.
GGeographyisalsoa‘goodfortune’factor,especiallyinpositioningaclusterclosetokey markets.Costa
Ricaisagoodexampleofacountrywhoselifesciencesclusterhas benefitedfrom itsproximitytoUS
markets.
BButcrucially,chanceandgoodfortunedoesnotmeanthereisnoroleforhumandecisions. 
Companiesandgovernmentsmustconsciouslyrecognisethebenefitsthatsuch happenstance
occurrencesprovide,andbuildonthem.Thereareplentyofcountriesthat wereformerlypartofthe
USSR,andarestillcloselylocatedtoRussia,thatdidnotbuildon thatasEstoniahas.Similarly,there
aremanycountriesinCentralAmericawithproximityto theUS,butwhohavenotcarvedoutalife
sciencesclustersuchasCostaRica.
Lowcoststructure
LLowoperatingcosts,especiallyrentsoncommercialproperty,havebeenessentialdriversof cluster
successintheearlystartupphases.Thisappliestorentalofofficespacebutalso theresidentialneeds
oftheworkers.Otherlowcostscanalsohelp,suchastaxbreakson innovationrelatedactivities.
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles22
Overtime,lowrentalcostsarethefirstadvantagetodisappear–thisisasneartoahard lawasone
canfindinthefieldofclusteranalysis.Themoresuccessfulacluster,themore companieswantto
locatethere,pushingupdemandonthehousingstock.Thisdynamicis hardtoeradicate,butcanat
leastbeoffsetbypolicymakersiftheywishtoenablefurther buildingthroughplanningreforms,or
evenimposingrentalcaps,althoughtheseare politicallydifficulttoexecuteinpractice.
Liveability
IInnovationclustersarehighperformersintermsofliveability,atleastrelativetoothercities within
theircountrieswheretalentedworkersmightotherwisechoosetogo.Liveabilityisnot aspecific
metricandnotwocitiesofferthesameadvantages.Butitcancoversuchcritical issuesaspublic
safetyandpoliticalstability,goodpublicamenities,cultureand entertainment,andgoodschoolsand
hospitals.Theseareallfactorswhichpolicymakersor publicinstitutionscaninfluenceiftheywantto
nurtureclustersuccess,inordertoensure theirclusterappealstothosetoptierskilledworkerswho,
ininthemoderneramorethanever before,havesomanychoicesaboutwheretolocatethemselves.
©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles23
Whileeveryefforthasbeentakentoverifytheaccuracyofthisinformation,TheEconomist
IntelligenceUnitLtd.cannotacceptanyresponsibilityorliabilityforreliancebyanypersononthis
reportoranyoftheinformation,opinionsorconclusionssetoutinthisreport.
EconomistIntelligenceUnit
TTheEconomistIntelligenceUnit(EIU)istheworld’sleadingresourceforeconomicandbusiness
research,forecasting,andanalysis.Itprovidesaccurateandimpartialintelligencetocompanies,
governmentagencies,financialinstitutionsandacademicorganizationsaroundtheglobe,inspiring
businessleaderstoactwithconfidencesince1946.
Copyright
©©2016TheEconomistIntelligenceUnitLimited.Allrightsreserved.Neitherthispublicationnorany
partofitmaybereproduced,storedinaretrievalsystem,ortransmittedinanyform orbyany
means,electronic,mechanical,photocopying,recordingorotherwise,withoutpriorpermissionofthe
EconomistGroup.Whilsteveryefforthasbeentakentoverifytheaccuracyofinformationpresented
inthisdocument,neitherTheEconomistGroupnoritsaffliatescanacceptanyresponsibilityorliability
forreliancebyanypersononthisinformation.
LONDON
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UnitedKingdom
Tel:(44.20)75768000Fax:(44.20)75768500E-mail:london@eiu.com
NEW YORK
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New York,NY10017,USTel:(1.212)5540600Fax:(1.212)5860248
EE-mail:newyork@eiu.com
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©TheEconomistIntelligenceUnitLimited2016 InnovationClusters:UnderstandingLifeCycles24

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