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150 years of the Co-operative Group:
Seeing the future from the past

Tony Webster (Liverpool John Moores University)
John Wilson (University of Newcastle)
Rachael Vorberg-Rugh (The Co-operative College)
The Co-operative Business
History Project
Oct 2013: the first major Business History of the English

Co-operative Wholesale Society & Co-operative Group
1863-2013 – to coincide with 50th anniversary
Why? 1950-1990s years of decline & the dominance of the
‘investor-led’ model of the private firm neo-liberalism –
BUT since then – Renaissance!
1990s – reorganisation & the emergence of the new ‘Cooperative’ identity; success of Co-op Bank; mergers with
Britannia Building Society & Somerfield – takeover of
Lloyds TSB branches
The crash of 2008 & the revival of the co-operative idea –
‘Big Society’ – the ideal time for a reappraisal
The long journey of British co-operation
‘Rise & Reign’ - British co-operative development,

1850s-1950s
‘Retreat’ - co-operative decline, 1960s-90s
‘Renaissance’ - reversal of fortunes since 1990s
First CWS
offices,
Manchester,
1863

CWS headquarters,1913
Rise & reign of British co-operation (1)
Response to the socio-economic changes of

industrialisation by workers & artisans – spread
across Britain, especially N. England
Strong influence, Owen & Christian Socialists
The Rochdale Pioneers – ‘Rochdale Principles’
of consumer co-operation
1850s – proliferation of societies,
supply issues
1863 – formation, Co-operative
Wholesale Society (CWS)
Rochdale Pioneers Museum
The Rochdale Pioneers
The Rochdale Principles
Open membership
Democratic control – one member one vote regardless of

size of investment
Fixed interest on capital - shares invested in the society
received a low, fixed rate of interest
Dividend on purchases - - part of trading surplus used to
pay dividend to members, based on purchases not shares
Sale of unadulterated goods
Religious & political neutrality
Cash not credit
Education
Growth of British co-operation

The trader: Here, missis, you
may be a ‘social miracle’ but
you take up a lot of room
Daily Dispatch (May 25 1904)
Rise & reign of British co-operation (2)
CWS – wholesaling to co-op societies; by 1870s,

production & CWS Bank
International depots by 1870s/80s (New York,
Copenhagen, Rouen, Hamburg) – sourcing meat,
fruit, wheat, flour (Greece), cheese &
butter (Ireland)
National reach – Newcastle & London
branches, system of saleroom & depots
Scottish CWS (1868); establish joint
work, 1874
CWS London branch c1881
First CWS factory, Crumpsall, 1871

The CWS-owned SS Unity, 1904

Early 20th century co-operative store

Co-operative Congress, 1895
Rise & reign of British co-operation (3)
Development of CWS production – shoes

(Leicester, Heckmondwike); drapery (various),
flour (Dunston mill); ceramics
...some failures! Coal mines in 1870s
CWS = a bridge between producer co-op societies
& local consumer co-ops –
not always successful
Expanding global reach –
tea plantations in Ceylon
(Sri Lanka) early 1900s;
palm oil in West Africa
Workers at CWS tea plantation,
Ceylon, 1903
CWS operations, c1920
Biscuits

Bacon

= distributive (salerooms, depots, etc)
Tea

= productive (factories, farms, etc)
Rise & reign of British co-operation (4)
Zenith = World War Two!
Walton & Gurney –importance of social & educational

activities in cementing a ‘culture of co-operation’ –
important in ensuring local co-op consumer loyalty
Political dimension – committed to non-partisan neutrality
at first – but effects of capitalist hostility & other issues
lead to creation of Co-operative Party, WW1
Eventually allied to Labour – an uneasy
relationship – because of Labour’s statism
& TU links
Problems post WW2 – growing competition
– Co-operative Independent Commission
1958
Poster, c1940s
CWS Band, c1940s – co-operative bands and
choirs date back to the 19th century

CWS Travel Department, established 1937

CWS adverts, c1930s

Children’s parade, c1930s
Retreat, 1960-1990 – and its roots (1)
1960s-1990s – a period of difficulty!
Failure to implement CIC reforms & unify movement
Death of reformist CEO Thomas,1968
1973 – merger SCWS & CWS (financial crisis) –

CWS moves into retailing
Co-operative Bank – becomes
mainstream bank
Co-operative society mergers
(financial problems; piecemeal &
unplanned) 1960 = 875 societies,
1980 = 200

Former SCWS headquarters,
Glasgow
Co-operative market share

High of 21% in 1950s; low of 4.4% in 2000;
5th largest UK food retailer with 8% market share in 2010
First meeting, Co-operative Commission, 1955
Counter service,
c1940s

Early
self-service store,
Pendleton, c1950s

Promoting bakery & milk deliveries, London (left)
& Worcester (right), c1950s
Retreat, 1960-1990 – and its roots (2)
Emergence of Co-operative Retail Society

(CRS) as a rival to CWS
Longstanding problem of dispersal of power –
Co-operative Union, CWS & CRS – hard to achieve
coherent leadership & direction
UK co-op society formation in mid 19th century –
an already mature & competitive environment
The primacy of ‘localism’

Dividend token,
CRS Swansea
Leeds’ £100,000 computer
(left), and Addlestone’s
supermarket, both c1960s

Dividend stamps promotion, 1970

Bus adverts,
Co-operative Bank, 1971
Retreat, 1960-1990 – and its roots (3)
CWS vs local societies – differing views of CWS’

role

Co-op societies preferred variety of suppliers;

CWS aspired to be main or even sole supplier

DYSFUNCTIONAL FEDERATION
Late 20th century, mergers = emergence of large

regional societies with aspirations for greater
independence from CWS! (Ekberg)
Problems of internal conflict &

poor leadership

CWS experimental supermarket, c1960s
Supermarket in the Midlands,
c1980s
Superstore
in Oldham,
c1980s

Lancastria
convenience
store, c1980s

Department store, c1980s
Renaissance – the 1990s (1)
Co-op Bank & Fair Trade – ethical commerce!
1993 Co-operative Retail Trading Group (CRTG) –

CWS & several large regional societies - co-ordinated
buying for member societies
Sale of CWS manufacturing to Hobsons (Regan)
Mid 1990s, Melmoth at CWS & re-establishment of
co-operative values & identity
1997 – defeat of Lanica takeover bid
– the new approach is strengthened
The emergence of the ‘family of
co-operative businesses’ concept
Co-operative storefront, 2011
All co-operative brand chocolate & coffee
were certified Fair Trade in the 2000s

Andrew Regan (far left), Graham Melmoth (left),
and some of the newspaper headlines during the
attempted 1997 takeover of CWS (top left)
Renaissance – the 2000s (2)
2000 – new Co-operative commission = confirms the

revival of a distinctive co-operative identity
Focus on convenience stores in retailing
2002 – merger of CWS & CRS
Merger of CIS & Co-operative Bank
to form CFS, also 2002
2002 – the Co-operative Group –
much more integrated and cohesive
commercial organisation
2009 – Somerfields acquisition, CFS
merger with Britannia Building Society
– general revival of fortunes!
2012 - Lloyds-TSB branch acquisitions

The Co-operative
Group’s 1st annual
report
HQ of the CWS since
1963 (left); drawings
for new Group HQ,
to open in 2012
The first meeting
of the Co-operative
Commission, 2000
& its report, 2001

Co-operative Group advertising,
2009
Renaissance – Why?
‘Falling to the centre’ – concentration

of societies = eventually made the
emergence of unified leadership easier to achieve

Helped by the process of late 20th century retreat &

decline! A growing sense of urgency for change
Changes in leadership – a new generation – the

survival of the co-operative ideal – both in
membership and in a rising generation of managers
Avoided demise as in France, Austria and Germany

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150 years of the Co-operative Group

  • 1. 150 years of the Co-operative Group: Seeing the future from the past Tony Webster (Liverpool John Moores University) John Wilson (University of Newcastle) Rachael Vorberg-Rugh (The Co-operative College)
  • 2. The Co-operative Business History Project Oct 2013: the first major Business History of the English Co-operative Wholesale Society & Co-operative Group 1863-2013 – to coincide with 50th anniversary Why? 1950-1990s years of decline & the dominance of the ‘investor-led’ model of the private firm neo-liberalism – BUT since then – Renaissance! 1990s – reorganisation & the emergence of the new ‘Cooperative’ identity; success of Co-op Bank; mergers with Britannia Building Society & Somerfield – takeover of Lloyds TSB branches The crash of 2008 & the revival of the co-operative idea – ‘Big Society’ – the ideal time for a reappraisal
  • 3. The long journey of British co-operation ‘Rise & Reign’ - British co-operative development, 1850s-1950s ‘Retreat’ - co-operative decline, 1960s-90s ‘Renaissance’ - reversal of fortunes since 1990s First CWS offices, Manchester, 1863 CWS headquarters,1913
  • 4. Rise & reign of British co-operation (1) Response to the socio-economic changes of industrialisation by workers & artisans – spread across Britain, especially N. England Strong influence, Owen & Christian Socialists The Rochdale Pioneers – ‘Rochdale Principles’ of consumer co-operation 1850s – proliferation of societies, supply issues 1863 – formation, Co-operative Wholesale Society (CWS) Rochdale Pioneers Museum
  • 6. The Rochdale Principles Open membership Democratic control – one member one vote regardless of size of investment Fixed interest on capital - shares invested in the society received a low, fixed rate of interest Dividend on purchases - - part of trading surplus used to pay dividend to members, based on purchases not shares Sale of unadulterated goods Religious & political neutrality Cash not credit Education
  • 7. Growth of British co-operation The trader: Here, missis, you may be a ‘social miracle’ but you take up a lot of room Daily Dispatch (May 25 1904)
  • 8. Rise & reign of British co-operation (2) CWS – wholesaling to co-op societies; by 1870s, production & CWS Bank International depots by 1870s/80s (New York, Copenhagen, Rouen, Hamburg) – sourcing meat, fruit, wheat, flour (Greece), cheese & butter (Ireland) National reach – Newcastle & London branches, system of saleroom & depots Scottish CWS (1868); establish joint work, 1874 CWS London branch c1881
  • 9. First CWS factory, Crumpsall, 1871 The CWS-owned SS Unity, 1904 Early 20th century co-operative store Co-operative Congress, 1895
  • 10. Rise & reign of British co-operation (3) Development of CWS production – shoes (Leicester, Heckmondwike); drapery (various), flour (Dunston mill); ceramics ...some failures! Coal mines in 1870s CWS = a bridge between producer co-op societies & local consumer co-ops – not always successful Expanding global reach – tea plantations in Ceylon (Sri Lanka) early 1900s; palm oil in West Africa Workers at CWS tea plantation, Ceylon, 1903
  • 11. CWS operations, c1920 Biscuits Bacon = distributive (salerooms, depots, etc) Tea = productive (factories, farms, etc)
  • 12. Rise & reign of British co-operation (4) Zenith = World War Two! Walton & Gurney –importance of social & educational activities in cementing a ‘culture of co-operation’ – important in ensuring local co-op consumer loyalty Political dimension – committed to non-partisan neutrality at first – but effects of capitalist hostility & other issues lead to creation of Co-operative Party, WW1 Eventually allied to Labour – an uneasy relationship – because of Labour’s statism & TU links Problems post WW2 – growing competition – Co-operative Independent Commission 1958 Poster, c1940s
  • 13. CWS Band, c1940s – co-operative bands and choirs date back to the 19th century CWS Travel Department, established 1937 CWS adverts, c1930s Children’s parade, c1930s
  • 14. Retreat, 1960-1990 – and its roots (1) 1960s-1990s – a period of difficulty! Failure to implement CIC reforms & unify movement Death of reformist CEO Thomas,1968 1973 – merger SCWS & CWS (financial crisis) – CWS moves into retailing Co-operative Bank – becomes mainstream bank Co-operative society mergers (financial problems; piecemeal & unplanned) 1960 = 875 societies, 1980 = 200 Former SCWS headquarters, Glasgow
  • 15. Co-operative market share High of 21% in 1950s; low of 4.4% in 2000; 5th largest UK food retailer with 8% market share in 2010
  • 16. First meeting, Co-operative Commission, 1955 Counter service, c1940s Early self-service store, Pendleton, c1950s Promoting bakery & milk deliveries, London (left) & Worcester (right), c1950s
  • 17. Retreat, 1960-1990 – and its roots (2) Emergence of Co-operative Retail Society (CRS) as a rival to CWS Longstanding problem of dispersal of power – Co-operative Union, CWS & CRS – hard to achieve coherent leadership & direction UK co-op society formation in mid 19th century – an already mature & competitive environment The primacy of ‘localism’ Dividend token, CRS Swansea
  • 18. Leeds’ £100,000 computer (left), and Addlestone’s supermarket, both c1960s Dividend stamps promotion, 1970 Bus adverts, Co-operative Bank, 1971
  • 19. Retreat, 1960-1990 – and its roots (3) CWS vs local societies – differing views of CWS’ role Co-op societies preferred variety of suppliers; CWS aspired to be main or even sole supplier DYSFUNCTIONAL FEDERATION Late 20th century, mergers = emergence of large regional societies with aspirations for greater independence from CWS! (Ekberg) Problems of internal conflict & poor leadership CWS experimental supermarket, c1960s
  • 20. Supermarket in the Midlands, c1980s Superstore in Oldham, c1980s Lancastria convenience store, c1980s Department store, c1980s
  • 21. Renaissance – the 1990s (1) Co-op Bank & Fair Trade – ethical commerce! 1993 Co-operative Retail Trading Group (CRTG) – CWS & several large regional societies - co-ordinated buying for member societies Sale of CWS manufacturing to Hobsons (Regan) Mid 1990s, Melmoth at CWS & re-establishment of co-operative values & identity 1997 – defeat of Lanica takeover bid – the new approach is strengthened The emergence of the ‘family of co-operative businesses’ concept Co-operative storefront, 2011
  • 22. All co-operative brand chocolate & coffee were certified Fair Trade in the 2000s Andrew Regan (far left), Graham Melmoth (left), and some of the newspaper headlines during the attempted 1997 takeover of CWS (top left)
  • 23. Renaissance – the 2000s (2) 2000 – new Co-operative commission = confirms the revival of a distinctive co-operative identity Focus on convenience stores in retailing 2002 – merger of CWS & CRS Merger of CIS & Co-operative Bank to form CFS, also 2002 2002 – the Co-operative Group – much more integrated and cohesive commercial organisation 2009 – Somerfields acquisition, CFS merger with Britannia Building Society – general revival of fortunes! 2012 - Lloyds-TSB branch acquisitions The Co-operative Group’s 1st annual report
  • 24. HQ of the CWS since 1963 (left); drawings for new Group HQ, to open in 2012 The first meeting of the Co-operative Commission, 2000 & its report, 2001 Co-operative Group advertising, 2009
  • 25. Renaissance – Why? ‘Falling to the centre’ – concentration of societies = eventually made the emergence of unified leadership easier to achieve Helped by the process of late 20th century retreat & decline! A growing sense of urgency for change Changes in leadership – a new generation – the survival of the co-operative ideal – both in membership and in a rising generation of managers Avoided demise as in France, Austria and Germany