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Interop nyc building a private cloud today - automation - shopp -final
- 1. building a private cloud in today’s data center with today’s infrastructure Ryan Shopp
- 2. “Process discipline, automation and self-service management tools, and organizational changes are inevitable. Without these improvements, internal clouds are impossible.” Forrester Consulting: “Virtualization Management and Trends” January 2010 Copyright 2010,CATechnologies 3
- 3. IT needs to driverevenue Copyright 2010,CATechnologies 4
- 4. …but businessdemand is outpacing IT budgets and resources – as well as traditional means of delivery Copyright 2010,CATechnologies 5
- 5. Virtualization virtualization is helpingto close the gap Virtualization is redefining the relationship between IT and business service delivery… Business Service Delivery and has the potential to provide a fluid, dynamic and flexible on-demand IT infrastructure and help fulfill the promise of cloud computing IT Copyright 2010,CATechnologies 6
- 6. and offersoutstanding promise Virtualization can deliver substantial ROI, greater agility, improved continuity, and other business value continuity Hardware redundancy,site recovery, live migration agility Fast IT support for business innovation, transformation Hardware consolidation, power, rent, cooling, downtime ROI Copyright 2010,CATechnologies 7
- 7. but there’s a flip side to virtualization: complexity driven by rapid growth and constant change Managing the increased complexity found in dynamic, large-scale, virtualized environmentsintroduces new challenges that constraincloud deployment Copyright 2010,CATechnologies lackof scalability reduced control diminished visibility increased process issues enormous changevolume more staffpressure 8
- 8. – 15-25% of workloads running in virtual servers (various analysts) – 34% of total server infrastructure are virtual servers (CDW) – 38% of mission-critical business services are virtualized (CIO.com) – 30% of servers are virtualized on average (CA Technologies) the growing concern of ‘virtual stall’ CIOs report a persistent difficulty in expanding virtualization deployments Copyright 2010,CATechnologies 9
- 9. lackof scalability reduced control diminished visibility increased process issues enormous changevolume more staffpressure expand scalability increase control improve visibility decrease process issues manage change reduce staffpressure automationtechnology androbustmanagement toolsaddressthe constraintsthatcanstall clouddeployment accelerateapplication deployment orchestrateand automateprocesses Poolresourcesandself service streamlineand automateprovisioning standardizeand automateconfiguration management so you can… next-generation automation is particularly key to overcoming virtual stall Copyright 2010,CATechnologies 10
- 10. Server Consolidation Infrastructure Optimization Automation and Orchestration Dynamic Datacenter Virtualization phases Automation Requirements • Multi-vendor support • Capacity Management • Patching • Configuration management Operationally ready → • Provisioning • Configuration standardization • Dependency mapping • Compliance Application aware → • Process orchestration • Application deployment • Self-service • Chargeback Service oriented → • Dynamic resource allocation • Application portability • SLA-driven automation Cloud enabled → • Using scripts or vendor tools Best effort → virtual stall hits at specific phases of maturity in your virtualization or cloud computing initiatives Virtual stall points Copyright 2010,CATechnologies 11
- 11. five key automation steps on the journey from virtualization to cloud (building aprivatecloud in today’sdatacenter withtoday’sinfrastructure)
- 12. 1. pair virtualization with management early taking a unified approach
- 13. 1. pair virtualization with management early taking a unified approach Source “Managing The Virtual World Is An Evolution, Not A Revolution,” Forrester Research, Inc., April, 2010 Source: “Worldwide Distributed Virtual Server Management Software2009–2013 Forecast Update and 2008 Vendor Shares”, IDC Research, October 2009 Importance Level of Virtual Environment Management Regarding Reaching Business Goals “Success with virtualization lies in solid, standardized processes and management software to automate and govern …these processes.” Copyright 2010,CATechnologies 14
- 14. 1. pair virtualization with management early taking a unified approach Source: “Virtualization Management And Trends”, A commissioned study conducted by Forrester Consulting on behalf of CA, Inc. , January 2010 Use of common P&V management tools “Comprehensive domain coverage is critical….Automation can only be effective if all technology domains are consolidated into … unified management“ Yes y will consolidate oducts long term Source: IDC, North American Virtual. Survey: Large-Scale Implementation Requires Sophisticated Management Strategy’, Feb 2009 (Doc # 216623), Mary Johnston Turner, Frederick W. Broussard 51 or more virtual machines (n = 54) 50 or fewer virtual machines (n = 46) Not yet, but eventually will consolidate No, plan separate products long term Yes Copyright 2010,CATechnologies 15
- 15. 1. pair virtualization with management early taking a unified approach Up to 24x faster MTTR, uptime to ‘5 nines’ Reduce Service Failures Up to 270%, saving up to $1000 per server Improve Staff Efficiency Up to 240x faster, saving up to $200 per server Faster Deployment Reduce power by 16%, $700K p.a. in a 5Mw DC Reduce Facility Costs Source: “Reducing Operational Expense (OpEx) with Virtualization and Virtual Systems Management”, Enterprise Management Associates (EMA), 2009 “Better response, faster provisioning, improved efficiency, and more are all strongly correlated with the use of specific VSM [Virtual Systems Management] toolsets.” Copyright 2010,CATechnologies 16
- 16. MGM Resorts: Data Center Consolidation while increasing Responsivenessto the Business MGM Resorts International is one of the world's leading global hospitality companies, operating a peerless portfolio of destination resort brands, including Bellagio, MGM Grand, Mandalay Bay and The Mirage. MGM Resorts destinations combine quality entertainment, luxurious facilities and exceptional guest services. —Complexity of virtualized data center causing unacceptable deployment times —Taking weeks to provision physical servers and days to provision new VMs CA Automation Suite: − Standardized and streamlined physical and virtual server provisioning and life- cycle management Self-service portal Template-driven provisioning Solution —Physical server deployment time reduced from 6 weeks to 4 days —VM deployment time reduced to 20 minutes —100% ROI in 6 months Benefits Challenge Copyright 2010,CATechnologies 17
- 17. 2. Minimizethe moving parts to maximizebenefits of automation
- 18. 2. minimizethe movingparts to maximize benefitsof automation Discovery and dependency mapping • Discover applications & servers • Identify dependencies and relationships Change management • Detect changes to applications & servers • Prevent and correct configuration drift Standardize • Help enforce best practices • Standardize to manageable set of service offerings Copyright 2010,CATechnologies 19
- 19. 2. minimizethe movingparts to maximize benefitsof automation – What applications do I have? – Where are my applications installed? – What servers & systems do I have? – What is virtual versus physical? – How is it all connected? – How many of what do I have? – How do I systematically reduce the number of individual instances? Copyright 2010,CATechnologies 20
- 20. 3. Be pragmatic,graba quick“private cloud”winby delivering yourown“AmazonEC2”for the business
- 21. 3. Be pragmatic, grab a quick “private cloud” win… Specify OS & Applications Reserve Systems Select Resources Copyright 2010,CATechnologies 22
- 22. Lab consolidation from 44 to 4 − Average 800 concurrent, active sessions − Over 49,000 VM’s provisioned Cost Savings − $6.5M in labor savings to date − Server utilization up 50% − Server to admin ratio was at 60:1, now at > 600:1 Real estate savings − $2.4 million projected 5 year savings − 2,330 machines relocated, ~ 50% virtualized in Q4 Automatic power-off between reservations − 450 metric tons of carbon reduction case study: benefits of the CA Labs-on-Demandstory Copyright 2010,CATechnologies 23
- 23. 4. Focus onintegrating your unique operational processes, not your management products
- 24. Customer submits order request via email to IT for new production environment 4. Focuson integrating your unique operational processes Service Request Provisioning Workflow (TODAY) IT Project Manager reviews request, confirms info and creates a Provisioning Ticket to schedule Server Ops provisions new VM’s & loads hardened OS config via CMS Project Manager notifies Customer that order is complete and closes Provisioning Ticket IT Project Manager confirms order information and validates request Network & Security Ops allocate IP address subnet and provision/configure firewall & VPN access EMS/NMS team configures monitoring; NOC personnel test server and notifies Project Manager of ‘success’ or ‘failure’ App/DB Team provisions DBMS and App Environment Customer’s production system is up and ready for use (Failure) Storage Team provisions required disk capacity from existing array and adds into backup systems and schedules daily routine 25
- 25. 7 days 14 days 21 days 28 days Start Manual process causes delays in communication between groups. Data Center Ops waits for Server, Network, Storage & App assignments from other overloaded groups. Notifications to Provisioning teams delay iteration in workflow from group to group. Manual service configuration takes place as groups have time (orders often lost / delayed). Testing of final solution performed by IT Project Mgr. Often provisioning errors cause re-provisioning of servers and/or services. Service Request process immediately initiates and begins provisioning process for new product environment. Automation orchestrates provisioning actions with corresponding systems for network, security, server, storage and application installation and configuration via CMS. Once new production network, VM’s, server, storage & app software installed & configured, CA PA performs automated testing process to validate system availability. Automation then registers new product system and component devices & services with Enterprise Monitoring & Management systems. As soon as service provisioning has been completed, Automation performs automated testing for the new production environment and notifies IT Project Mgr that the solution is available to release to the customer. Manual Process Automated Process Order submission Provisioning Validation & Closure 4. Focus on integrating your unique operational processes Manual vs. Automated Timeline Response Comparison (TOMORROW) GOING FROM WEEKS TO DAYS OR EVEN HOURS
- 26. 5. Don’t rule out goingHybrid
- 27. 5. Don’t ruleout going Hybrid public cloud concepts driving evolution of IT End users see: • Flexibility • Speed • Control SaaS PaaS IaaS Executives see: • Lower costs • Less Staff • Simplicity Copyright 2010,CATechnologies 28
- 28. 5. Don’t rule out goingHybrid public cloudisnot perfect Service-Level Agreements Hidden Costs Security But….some applications and use cases are ripe today for leveraging public cloud options Copyright 2010,CATechnologies 29
- 29. 5. Don’t rule out goingHybrid but doit onyourterms so yourbusiness users aren’t going aroundIT End Users Service Catalog RequestService ProcessAutomation AutomateIT &Business processes PrivateCloud PublicCloud Automated Provisioning Transparentlyprovisionto privateorpublic clouds Reports Reportonutilizationby projectorrequest Charge Back Abilityto trackand charge basedonutilization Dynamic DataCenter Copyright 2010,CATechnologies 30
- 30. summary – five key automation steps on the journey from virtualization to cloud 1. Don’t overlook management or taking a unified approach 2. Minimize the moving parts to maximize automation returns 3. Be pragmatic, showcasing “progress wins” on the way 4. Focus on integrating your unique processes instead of products 5. Don’t rule out going hybrid Copyright 2010,CATechnologies 31
- 31. Server Consolidation Infrastructure Optimization Automation and Orchestration Dynamic Datacenter Virtualization phases Automation Requirements • Multi-vendor support • Capacity Management • Patching • Configuration management Operationally ready → • Provisioning • Configuration standardization • Dependency mapping • Compliance Application aware → • Process orchestration • ITSM • Application deployment • Self-service • Chargeback Service oriented → • Dynamic resource allocation • Application portability • SLA-driven automation Cloud enabled → • Using scripts or vendor tools Best effort → CA Technologies, helping customers accelerate virtualization maturity and progress toward cloud computing Virtual stall points Copyright 2010,CATechnologies 32
- 32. CA Automation Suite for Data Centers: Designed and built for the virtualization & cloud era. CA Process Automation Automate, integrate and orchestrate processes across platforms, applications and IT groups CA Server Automation Ensure consistent deployment process for applications and services across physical and virtual systems CA Configuration Automation Indentify, track and standardize your IT services infrastructure; policy-driven configuration management CA Virtual Automation Realize the promise of cloud computing; self-service, resource pooling and dynamic physical and virtual provisioning Copyright 2010,CATechnologies 33
Editor's Notes
- IT leaders are constrained by a lack of control, visibility, and scalability; they also need to weigh training and skill set requirements and the direct impact on resource allocation. rapid growth and constant change drive complexity
- RIGHT: ORGANIZATIONS WITH MORE SIGNIFICANT ROLLOUTS VIEW VIRT MGT AS VERY!!! IMPORTANT, AND LESS THAN 8% SAY NOT IMPORTANT Analysts describe a measurable lag between new technology adoption and management adoption Virtualization management is still underinvested versus more mature areas (e.g. network, storage, systems, etc.) Configuration management. Start with improving configuration management, which is necessary to orchestrate the relationship among large numbers of dynamically changing VMs, physical servers, storage, and network resources. These tools are often referred to as “provisioning tools,” which refers to a higher state of configuration change management. 2. Capacity planning and VM placement. As your virtualized pool grows in size, you will need tools that analyze capacity trends and optimize where your VMs run to minimize hardware footprint. These tools will be able to alert operations and engineering when resources are running low to guard against overprovisioning. You want to maximize capacity utilization to squeeze the most value from your server investments, but doing so without sufficient visibility is dangerous. 3. Performance monitoring. Performance measurement will rise in importance as you increase the number of VMs per physical host and drive up overall utilization. We find this to be a particularly critical tool as you approach 20 or 30 VMs per physical server. To prevent problems from affecting user experience with multiple apps, your administrators need VM-aware performance monitoring tools that can help pinpoint issues. 4. Real-time automation. As your virtual environment grows in size and complexity, you’ll need tools that can perform real-time automation by adjusting virtual or physical infrastructure to compensate for failures. Many IT services, like virtualization management, are reaching a level of complexity where sophisticated mathematical algorithms and object models of the services are more precise and efficient than even your most talented engineers.