McDonald's Corporation was founded in 1940 by brothers Dick and Mac McDonald. It established the principles of fast food restaurants. McDonald's is now the leading global food service retailer with over 30,000 restaurants in 119 countries serving nearly 50 million customers daily. McDonald's focuses on five key areas - McPeople, McProducts, McPrice, McPromotion, and McPhysical Distribution. The presentation discusses McDonald's market segmentation and bases for segmenting customers based on geographic location, psychology, buyer readiness, product use, benefits, consumption, and decision criteria. It concludes that McDonald's is strong enough to withstand economic recessions while continuing to grow worldwide.
2. McDONALD’S CORPORATION I’m lovin’ it
Founded in 1940 with a
restaurant opening by siblings
Dick and Mac McDonald’s .
Established the principles of
fast-food restaurant .
3. McDONALD’S CORPORATION I’m lovin’ it
Leading globle food
service retailer :-
• More than 119 countries.
• More than 30,000
restaurant.
• Serving nearly 50 million
people each day.
11. MARKET SEGMENTATION
“MARKET SEGMENTATION IS THE PROCESS OF
DIVIDING A HETROGENEOUS MARKET INTO
HOMOGENEOUS SUBUNITS”
BASES FOR SEGMENTING THE MARKET :-
1. CUSTOMER BASED SEGMENTATION
2. PRODUCT RELATED SEGMENTATION
3. COMPETION RELATED SEGMENTATION
12. BASES OF MARKET
SEGMENTATION
1 2 3
COMPETITION
CUSTOMER BASED PRODUCT-RELATED
RELATED
SEGMENTATION SEGMENTATION
SEGMENTATION
• GEORAPHIC • PRODUCT USE • HARD CORE LOYALS
LOCATION SITUATION • SOFT CORE LOYALS
• PHYCHOLOGICAL • BENEFIT • SWICHERS
VARIABLES SEGMENTATION
• BUYER READINESS • CONSUMPTION
• DECISION CRITERIA
13. 1. CUSTOMER BASED SEGMENTATION
iii) BUYER READEINESS
i) GEOGRAPHIC DISTRIBUTION ii) PSYCHOLOGICAL VARIABLES
14. 2. PRODUCT RELATED SEGMENTATION
i)Product use situation
ii) Benefit segmentation
15. iii) Consumption
a) Heavy Users
b) Moderate Users
c) Light Users
16. iv) Decision Criteria
a) Price
b) Perceived quality of the product
c) Service offered by the firm
d) Technology
17. 3. Competion Based Segmentation
i) Hard Core Loyals
ii) Soft Core Loyals
iii) Switchers
18. McDONALD’S IN FUTURE I’m lovin’ it
McDonalds is strong
enough 2 withstand the
recession still without
dividend and create revenue.
McDonalds will continue
to grow worldwide.
19. McDONALD’S CORPORATION I’m lovin’ it
THANK YOU
Presented By :-
Rashmi Hansda
BBA sem III
Roll.No. 09