McDonald's was founded in 1940 in San Bernardino, California and is now headquartered in Oak Brook, Illinois. It has over 36,000 locations globally that serve burgers, fries, and other menu items. McDonald's marketing mix, also known as the "7 Ps", includes product, price, promotion, place, people, process, and physical evidence. Some of their strategies include targeting children in promotions, training employees, and maintaining clean facilities. McDonald's has been successful in customizing its menu and operations for different markets while maintaining a consistent brand globally.
3. Industry Restaurants
Genre Fast food restaurant
Founded McDonald's: May 15, 1940; 77 years ago
San Bernardino, California
McDonald's Corporation: April 15, 1955;
62 years ago
Des Plaines, Illinois
Founders McDonald's: Richard and Maurice
McDonald
McDonald's Corporation: Ray Kroc
Headquarters Oak Brook, Illinois, U.S.(moving
to Chicago in 2018
4. The marketing mix of Mcdonalds consists of
the various elements in the marketing mix
which form the core of a company’s
marketing system and hence helps to
achieve marketing objectives.
The marketing mix of Mcdonalds
discusses the 4p’s of the leading
burger chain across India offering the
tastiest burgers and french fries.
7. McDonald’s places considerable emphasis on
developing a menu which customers want.
customers’ requirements change over time. In
order to meet these changes, McDonald’s has
introduced new products and phased out old ones,
and will continue to do so.
Their ability to generate profits will vary at different
points in their cycle.
8. . In India McDonalds has a diversified
product range focussing more on the
vegetarian products as most consumers in
India are primarily vegetarian. The happy meal
for the children is a great seller among others.
9. The customer’s perception of value is an
important determinant of the price
charged. Customers draw their own
mental picture of what a product is worth.
The danger of using low price as a marketing tool is
that the customer may feel that quality is being
compromised. It is important when deciding on
price to be fully aware of the brand and its integrity.
10. In India McDonalds classifies its products into 2 categories
namely the branded affordability (BA) and branded core
value products (BCV).
The BCV products mainly include the McVeggie and
McChicken burgers and the BA products include McAloo
tikki and Chicken McGrill burgers. This has been done
to satisfy consumers which different price perceptions.
11. PROMOTIONS
The promotions aspect of the marketing mix covers all
types of marketing communications One of the methods
employed is advertising, Advertising is conducted on TV,
radio, in cinema, online, using poster sites and in the press
for example in newspapers and magazines
At McDonalds the prime focus is on targeting children.
In happy meals too which are targeted at children
small toys are given along with the meal. Apart from
this, various schemes for winning prices by way of
lucky draws and scratch cards are given when an
order is placed on the various meal combos.
12. For example, TV advertising makes people aware of a food item and press
advertising provides more detail.
Hence, McDonalds uses many above the line marketing methods. This
may be supported by in-store promotions to get people to try the product
and a collectable promotional device to encourage them to keep on buying
the item.
13. PLACE
Place, as an element of the marketing mix, is
not just about the physical location
or distribution points for products.
. McDonald’s outlets are very evenly spread
throughout the cities making them very
accessible. Drive in and drive through
options make McDonald’s products further
convenient to the consumers.
14.
15. PEOPLE
The employees in McDonalds have a standard uniform and
McDonalds specially focuses on friendly and prompt service to
its customers from their employees. All new franchise’s are
trained in customer management and in keeping the
customers happy.
They are also trained for handling
negative responses from customers and
what to do when there is high
pressure on the outlet.
16. Such kind of training is especially useful when the
employee has no job experience and is working in a
McDonalds outlet which is bound to get crowded on
weekends or festivals.
17. PROCESS
The food manufacturing process at Mc Donalds
is completely transparent i.e. the whole process
is visible to the customers.
In fact, the fast food joint allows its customers
to view and judge the hygienic standards at
McDonalds. The customers are invited to
check the ingredients used in food.
18.
19. PHYSICAL EVIDENCE
McDonalds focuses on clean and
hygienic interiors of is outlets and
at the same time the exteriors are
attractive and the fast food joint
maintains a proper decorum at its
joints.
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22. FACTS ABOUT MCDONALD'S THAT WILL BLOW
YOUR MIND
-McDonald's sells more than 75 hamburgers
every second.
-McDonald's hires around 1 million workers in
the US every year.
-.McDonalds opens a new restaurant every
14.5 hours.
-McDonald's is the world's largest distributor of
toys.