3. TRANSFORMATIVE
MANAGER
TAKES CONTROL OF A COMPANY THAT
IS UNDERPERFORMING AT BEST- OR ON
THE BRINK OF DEATH AT WORST- AND
TURN IT AROUND SO THAT IT NOT
ONLY SURVIVES BUT THRIVES
4. 4 WAYS TO AN EFFECTIVE
TRANSFORMATION
1. VISION
2.AUTHENTICITY
3.GROWTH MINDSET
4.CREATIVITY
5. 4 ELEMENTS OF A
TRANSFORMATIONAL
MANAGER
1.IDEALISED INFLUENCE
2. INSPIRATIONAL MOTIVATION
3. INTELLECTUAL STIMULATION
4. INDIVIDUALIZED CONSIDERATION
8. PROFESSIONAL BACKGROUND
1999- PRESENT
DIRECTOR, MANILA WATER COMPANY
2009- PRESENT
SENIOR EXECUTIVE, AYALA LAND, INC.
2015-PRESENT
INDEPENDENT DIRECTOR, PHILIPPINE AMERICAN
LIFE AND GENERAL INSURANCE COMPANY INC.
9. MANAGING THE MOST
SUCCESSFUL WATERWORKS
PRIVATIZATION PROGRAM IN
HISTORY
1999- TOOK OVER MANILA WATER
COMPANY
TASK- TO DELIVER 24-HOUR WATER
SUPPLY TO FIVE MILLION CUSTOMERS
10. THE VALUE OF TRUST
HE BELIEVED THAT PUBLIC SECTOR
EMPLOYEES ARE EXCELLENT EMPLOYEES.
HE HIRED 300 NEW COLLEGE GRADUATES TO
JOIN THE ORGANIZATION
12. OUTCOME
• SYSTEM LOSES WERE REACHED FROM 66%-15%. THE
FASTEST RECORD OF NON-REVENUE WATER REDUCTION
IN THE WORLD FOR A LARGE CITY LIKE METRO MANILA
• IN 1997, TWO MILLION HOUSEHOLD BELONGED TO LOW-
INCOME COMMUNITIES
• BY 2008, TWO MILLION WERE BENEFITING FROM 24-
HOUR WATER SERVICES AT A REASONABLE COST.
• BILLED VOLUME INCREASED FROM 440 M TO 1055M
LITER/DAY
13. •NON REVENUE WATER DIMINISHED
FROM 63% TO 19.6%
•CUSTOMERS ENJOYING 24 HOUR
WATER SUPPLY SURGED FROM 26%-
99%.