1. DURU, DESMOND UZOMA
#21 Nsefik Eyo Layout, Date of Birth: 7th December 1978
Off Atekong Junction, Nationality: Nigerian.
Mariam Road, Calabar State of Origin: Imo State.
Cross-river State. L.G.A: Ideato South
E-mail: durudesmond7@yahoo.com Gender: Male
08055573564, 08039684030 Marital Status: Married
Objectives:
To work in a professional and progressive organization where my
potentials will be optimized towards the profit maximization of my employer.
Working Experience
Dec. 2011 to Date
Globacom Nig Ltd
68 Ndidem Usang Iso Road Calabar Cross river state
Position: Regional Warehouse Manager
Responsibilities:
Pioneered the setting up of Ogoja Stock Point to effectively service
Business Associate (BA-Dealers) in Ogoja, Obudu and environs.
Coordinating of Stock Controllers and Stock Points within Cross-river
State. ( Calabar & Ogoja Stock Points)
Stock distribution to BA-Dealers and other stock points within Region.
Monitor BA-Dealer's daily trade activities to ensure Minimum stock
levels of all stocks and flag off re-order.
Handling of State Float Accounts; Payments, Retirements, coordinate
all accounting activities with Region.
Keep database of all BA-Dealer and their transactions for effective
communications and for incentives, recognition and reward scheme
planning.
July 2010 to Dec. 2011
Globacom Nig Ltd
68 Ndidem Usang Iso Road Calabar Cross river state
Position: Area Sales Manager
Responsibilities:
Ensure distribution of Business Associate (BA- Dealers) stock to
various sales outlets; Major Sub-Dealers, Retail outlets through to final
consumers using my Team of Sales Executives and Channel Sales
Executive.
Monitor BA-Dealer's daily trade activities to ensure minimum stock
levels of various products and flag off re-order levels which reached.
Oversee BA-Dealer outlet opening and development in line with
Globacom standards.
Maintain and expand BA-Dealer Channel Distribution Network.
Promote productivity of the Channels Sales Executive Team.
Competition monitoring and greater penetration of brand where
competition exist.
Engage in daily Sales drive, Branding and Merchandising to ensure
increased Sales and Brand Visibility.
2. July 2006 to June 2010
Globacom Nig Ltd
68 Ndidem Usang Iso Road Calabar Cross river state
Position: Stock Controller / Accounts Officer
Responsibilities:
Pioneered the setting up of Calabar Warehouse to effectively service
Business Associates (BA Dealers) in Cross-river State. Area
experienced N1 billion in 2007.
Warehouse coordinating and general stock recording.
Stock distribution to BA- Dealers and other Stock Points within the
Region.
Generation of daily, weekly & Monthly Sales / Inventory Reports.
Control of POS and IMS Software.
Handling Lodgments Confirmation and Monthly reconciliatory
statements plus other Accounting processes.
Preparing of Monthly and Annual Financial Report for the Region.
Prepare Monthly KPI report for Cross-river Staff.
Oversee BA- Dealer Stock SWAP exercise to clear the channel of
sticky products.
June 2005-June 2006
Globacom Nig Ltd
143 Ahmadu Bello Way,V.I Lagos State
Position: Customer Care Representative
Responsibilities:
Assistance with Handset and Sim card issues resolution.
Provide customer assistances on information on company's product
and services.
Trouble shooting to ascertain exact customer problem for proper issue
resolutions.
Meticulous compilation and rising of query for customer problems to
appropriate departments for prompt resolutions.
Handling Communications / Customer complaints via phone.
Training Received
Oracle ERP Order Management Training
Partner Management System Training
Mobile Number Portability Training
3g internet solution, GPRS, EDGE, WCDMA
BIS and BES training (blackberry Training)
Core processes, Customers care basics, Products and services
Office and business etiquette, GSM acronyms and terminologies
Handset, SIM and network trouble shooting, GSM basics Telephony
training,
Use of BSCS (Business Support Control System).
Use of pre-paid account software.
Use of Siebel software,
Configuration of Handset for multimedia and wireless application
protocol (MMS and WAP) services
Customer Service Skill
3. Awards Received
Most outstanding employee south territory 2007
March 2003- Feb. 2004
Katsina State Ministry of Commerce and Industry (NYSC)
Katsina LGA. Katsina State
Position: Accounts Officer (NYSC)
Responsibility:
Preparation of Accounts Receivables and Payables
Staff Roaster preparation.
Preparation of payrolls accounts.
Jan. 2002- Feb 2003
Boussalle Group Ltd
No 50 Orno Crescent Apapa Lagos State
Position Logistics Officer
Responsibilities:
Business Development
Contract sourcing
Educational qualification
July 2010 M.sc Economics
July 2003 Certificate in Microsoft Office
(Ms-Word, Ms-Excel, Ms-Access, Ms-Outlook and Ms-PowerPoint)
Oct 2002 B.sc Economics
Second Class Honors (Upper Division)
Dec 1993 SSCE/O’LEVELS
Dec 1987 First School Leaving Certificate
Schools Attended
2007-2010 University of Calabar
Calabar. Cross River State
2003 Ramcad Computer College
7th Ave. *T*Close, Festac Town Lagos State
1998-2002 University of Calabar
Calabar. Cross River State.
1988-1993 Command Day Secondary School
82 Div. Nigerian Army Enugu. Enugu State.
1982-1987 Command children School
82 Div.Nigerian Army Enugu. Enugu State.
Publications
Duru D.U. Financial development and economic growth in Nigeria
(In Partial Fulfillment of the Award of M.sc Economics) 2010
Duru D.U. The Relationship between Stock Prices and Inflation: - in a test
Of Capital market efficiency.
(In Partial Fulfillment of the Award of B.sc Economics) 2002
4. Hobbies
Reading, Teaching, Traveling, Football
Skills
Team work.
Effective interpersonal skills and leadership qualities.
Good communication skill.
Technical skill; excellent troubleshooting skills.
Innovative.
Ability to work and cope under intense pressure.
Referees
Mr. Chibiko Ede
State Manager
Globacom Ltd .
Nassarawa State
Tel: 08055572253
Prof Michael Nyong
Professor of Economics
Dept of Economies
University of Calabar
08115091908
Mr. Tony Ananaba
Head, Warehousing, Distribution & Logistics.
Globacom Ltd.
Lagos State.
Tel: 08055572801
