12. Gap Media Coverage
Major Themes
Management shakeup
U.S. stores closing
International stores opening
Sales, profits sag
Key Messaging
Long-term strategic plan
“Righting the ship”
15. Social Media Activity
Share of Voice in Blogs, Share of Voice in Blogs,
News and Forums News, Forums and Twitter
Abercrombie 44.5% Abercrombie 62.8%
Gap 28.1% J.Crew 16.1%
J.Crew 17.8% Gap 14.3%
American Eagle 9.5% American Eagle 6.7%