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Doctor, Can you See My Squats?
Understanding Bodily Communication in
Video Consultations for Physiotherapy
Deepti Aggarwal...
2
Increasing demands for healthcare
Video Consultations
Bodily Communication in Clinical Consultations
EXAMINE
FEEL
COMFORT
DIAGNOSE
Different use of Bodily Communication
Bodily Communication in Physiotherapy
Research Aims
Observational Study
2 physiotherapists & 5 patients with chronic pain
Prescribed exercises: tip-toes, squats
FACE TO FACE
(3)
VIDEO (7)
FACE-TO-FACE VIDEO
1. OPENING
2. COMPLAINT
3. EXAMINATION
4. DIAGNOSIS
5. TREATMENT
6. CLOSING
FACE-TO-FACE VIDEO
Appearance (Full body)
Posture
Movement (walking)
Orientation
Appearance (Upper torso)
Posture
Movement...
VIDEO
Quality of movements
(depth, range, &
smoothness)
#2. HISTORY
TAKING
Quality of movements
(depth and range,
smoothne...
VIDEO
Tactile feedback (body
tightness, inflammation,
body temperature)
Response to touch (fear,
protective spasm, facial
...
VIDEO
Full body posture
Efforts (fatigue, tremor)
Facial expressions
Tone of speech (pitch)
Touch on patient’s body
Full b...
VIDEO
Body language
Facial expressions Facial expressions
Body language
#6. CLOSINGFACE-TO-FACE
Video limits a wide range of bodily
cues
Best suitable for follow up
consultations
Key Takeaways
17
Increasing demands for healthcare
Design Dimensions
Visual Acuity
Field-of-view
Deepti Aggarwal
Thank
you.
22
Key references
behaviour of general practitioners consulting in their surgeries. Her Majesty's Stationery Office,
Londo...
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Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.

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This is the presentations for full paper accepted in ACM DIS 2016. The paper is available here: http://dl.acm.org/citation.cfm?id=2901871

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Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.

  1. 1. Doctor, Can you See My Squats? Understanding Bodily Communication in Video Consultations for Physiotherapy Deepti Aggarwal Bernd Ploderer, Frank Vetere, Mark Bradford, Thuong Hoang
  2. 2. 2 Increasing demands for healthcare
  3. 3. Video Consultations
  4. 4. Bodily Communication in Clinical Consultations
  5. 5. EXAMINE FEEL COMFORT DIAGNOSE Different use of Bodily Communication
  6. 6. Bodily Communication in Physiotherapy
  7. 7. Research Aims
  8. 8. Observational Study
  9. 9. 2 physiotherapists & 5 patients with chronic pain Prescribed exercises: tip-toes, squats FACE TO FACE (3) VIDEO (7)
  10. 10. FACE-TO-FACE VIDEO 1. OPENING 2. COMPLAINT 3. EXAMINATION 4. DIAGNOSIS 5. TREATMENT 6. CLOSING
  11. 11. FACE-TO-FACE VIDEO Appearance (Full body) Posture Movement (walking) Orientation Appearance (Upper torso) Posture Movement (walking) Orientation #1. OPENING
  12. 12. VIDEO Quality of movements (depth, range, & smoothness) #2. HISTORY TAKING Quality of movements (depth and range, smoothness) FACE-TO-FACE Facial expressions (tears, red cheeks, tensed eyes) Facial expressions (tears, red cheeks, tensed eyes) Eye contact (for encouragement, willingness to engage) Eye contact (for encouragement, willingness to engage)
  13. 13. VIDEO Tactile feedback (body tightness, inflammation, body temperature) Response to touch (fear, protective spasm, facial expression) #3, 4. EXAMINATION & DIAGNOSIS Tactile feedback (body tightness, inflammation, body temperature) Response to touch (fear, protective spasm, facial expression) Touch on patient’s body Touch on own body FACE-TO-FACE
  14. 14. VIDEO Full body posture Efforts (fatigue, tremor) Facial expressions Tone of speech (pitch) Touch on patient’s body Full body posture Efforts (fatigue, trmeor) Facial expressions Tone of speech (pitch) Touch on own body #5. TREATMENTFACE-TO-FACE
  15. 15. VIDEO Body language Facial expressions Facial expressions Body language #6. CLOSINGFACE-TO-FACE
  16. 16. Video limits a wide range of bodily cues Best suitable for follow up consultations Key Takeaways
  17. 17. 17 Increasing demands for healthcare
  18. 18. Design Dimensions
  19. 19. Visual Acuity
  20. 20. Field-of-view
  21. 21. Deepti Aggarwal Thank you.
  22. 22. 22 Key references behaviour of general practitioners consulting in their surgeries. Her Majesty's Stationery Office, London, England. Christian Heath.1986. Body movement and speech in medical interaction. Cambridge University Press. Christian Heath. 2002. Demonstrative Suffering: The Gestural (Re)embodiment of Symptoms.Journal of Communication, 52(3), 597-616. Helena M. Mentis, Rita Shewbridge, Sharon Powell, Melissa Armstrong, Paul Fishman, and Lisa Shulman, 2015. Co-Interpreting Movement With Sensors: Assessing Parkinson’s Patients’ Deep Brain Stimulation Programming. Human Computer Interaction 2015, 1-34. Edward Alan Miller. 2011. The continuing need to investigate the nature and content of Teleconsultation communication using interaction analysis techniques. Telemedicine and Telecare, 17(2): 55-64.

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