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Charles Darwin
                                                                    Flickr user: cpurrin1




Changing successfully
    Adapting your interface over time
   Daniel Burka – Digg Creative Director – Pownce Co-founder – Silverorange Co-founder
Credit: Martin_Heigan




Your design sucks
  Trust me, you can do better
Credit: Mark Trammell
                              aka chasingfun




         Are you in or out?
contract work   vs   in-house design
Credit: Flickr user
‘notsogoodphotography’




        Handling feedback
      What do people want and why do they want it?
Desire paths
                      Don’t try to predict everything




Credit: Phil Gyford
Adapt to Scale
 It’s a great problem to have
Subtraction is iteration too
Try to remove as much as you add




                                   Credit: Rev Dan Catt
Credit:
                         kimballhoman + (flickr)




Realign, don’t redesign
Cameron Moll is clever
“Every time I hear a designer say the word
    innovation I reach for my revolver....
   so I can shoot them in the face”
                              Stuart Butterfield, Flickr
                                    March, 2008
Adapt to survive
If iterative design isn’t instinctual, be convincing
A case study

Digg comments
Step 1

Get it out there
Step 2

Add sophistication
by dburka 20 minutes ago

Of course, what McCain is trying to avoid anyone noticing is that the problem isn't regulators failing to do
their job; it's that that man he tapped to write his economic policy - Phil Gramm - removed oversight of the
instruments that are laying waste to the finance sector from the regulators' job descriptions.

   Reply to this comment


     by marktrammell 16 minutes ago

We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the
finance sector. You would think they would have brought in someone with substance when Phil hit the road.

       5 Replies to this comment


     by dburka 14 minutes ago

We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the
finance sector. You would think they would have brought in someone with substance when Phil hit the road.


         Step 3
       5 Replies to this comment


              by kurtwilms 12 minutes ago


            Start revising
         We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out
         the finance sector. You would think they would have brought in someone with substance when
         Phil hit the road.

           Reply to this comment


              by kevinrose 10 minutes ago
Set goals
Add multiple levels of nesting

Reduce complexity of nesting

Discourage top-posting

Increase participation

Improve quality of discussions

Address scaling issues

Make things feel simpler & improve interactions
by dburka 20 minutes ago

Of course, what McCain is trying to avoid anyone noticing is that the problem isn't regulators failing to do
their job; it's that that man he tapped to write his economic policy - Phil Gramm - removed oversight of the
instruments that are laying waste to the finance sector from the regulators' job descriptions.

   Reply to this comment


     by marktrammell 16 minutes ago

We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the
finance sector. You would think they would have brought in someone with substance when Phil hit the road.

       5 Replies to this comment


     by dburka 14 minutes ago

We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the
finance sector. You would think they would have brought in someone with substance when Phil hit the road.

       5 Replies to this comment


              by kurtwilms 12 minutes ago

         We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out
         the finance sector. You would think they would have brought in someone with substance when
         Phil hit the road.

           Reply to this comment


              by kevinrose 10 minutes ago
Measure success
Add multiple levels of nesting

Reduce complexity of nesting

Discourage top-posting

Increase participation

Improve quality of discussions

Address scaling issues

Make things feel simpler & improve interactions
Credit: Flickr user xjrlokix




One long year...
( I’m sorry )
Then we got it right
            Well... sort of
Gather feedback
Explicit and implicit
Set new goals
(Idea is to avoid feature creep and gauge success)

Make things feel simpler & improve interactions

Improve performance

Add most requested functionality
Create some comps
Somewhere to start discussion
User test #1
Focus group novices and experts
Ask for more feedback
 Really? Yes.
Create refined comps
In this case html/css/js comps
Implement
Work closely with the development team
User test #2
Perform task analysis
Things we didn’t do
Set a public timeline
Try to get it perfect
Include everything people wanted
Launch it!
Start gathering feedback again...
Summing up...
Feedback, feedback, and more feedback

Follow how people actually use your system

Subtraction is iteration too

Measurable goals are crucial

Avoid concrete timelines and avoid bloat

Leave time to iterate, in fact plan for it


                                             Credit: Flickr user ‘ucumari’
Homework
Stewart Brand - How Buildings Learn
Thanks! Questions?
Slides will be on Slideshare

slideshare.net/dburka/slideshows

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Changing successfully: Adapting your interface over time

  • 1. Charles Darwin Flickr user: cpurrin1 Changing successfully Adapting your interface over time Daniel Burka – Digg Creative Director – Pownce Co-founder – Silverorange Co-founder
  • 2. Credit: Martin_Heigan Your design sucks Trust me, you can do better
  • 3. Credit: Mark Trammell aka chasingfun Are you in or out? contract work vs in-house design
  • 4. Credit: Flickr user ‘notsogoodphotography’ Handling feedback What do people want and why do they want it?
  • 5. Desire paths Don’t try to predict everything Credit: Phil Gyford
  • 6.
  • 7. Adapt to Scale It’s a great problem to have
  • 8.
  • 9.
  • 10.
  • 11. Subtraction is iteration too Try to remove as much as you add Credit: Rev Dan Catt
  • 12.
  • 13.
  • 14. Credit: kimballhoman + (flickr) Realign, don’t redesign Cameron Moll is clever
  • 15.
  • 16. “Every time I hear a designer say the word innovation I reach for my revolver.... so I can shoot them in the face” Stuart Butterfield, Flickr March, 2008
  • 17. Adapt to survive If iterative design isn’t instinctual, be convincing
  • 18. A case study Digg comments
  • 19. Step 1 Get it out there
  • 21.
  • 22. by dburka 20 minutes ago Of course, what McCain is trying to avoid anyone noticing is that the problem isn't regulators failing to do their job; it's that that man he tapped to write his economic policy - Phil Gramm - removed oversight of the instruments that are laying waste to the finance sector from the regulators' job descriptions. Reply to this comment by marktrammell 16 minutes ago We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the finance sector. You would think they would have brought in someone with substance when Phil hit the road. 5 Replies to this comment by dburka 14 minutes ago We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the finance sector. You would think they would have brought in someone with substance when Phil hit the road. Step 3 5 Replies to this comment by kurtwilms 12 minutes ago Start revising We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the finance sector. You would think they would have brought in someone with substance when Phil hit the road. Reply to this comment by kevinrose 10 minutes ago
  • 23. Set goals Add multiple levels of nesting Reduce complexity of nesting Discourage top-posting Increase participation Improve quality of discussions Address scaling issues Make things feel simpler & improve interactions
  • 24. by dburka 20 minutes ago Of course, what McCain is trying to avoid anyone noticing is that the problem isn't regulators failing to do their job; it's that that man he tapped to write his economic policy - Phil Gramm - removed oversight of the instruments that are laying waste to the finance sector from the regulators' job descriptions. Reply to this comment by marktrammell 16 minutes ago We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the finance sector. You would think they would have brought in someone with substance when Phil hit the road. 5 Replies to this comment by dburka 14 minutes ago We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the finance sector. You would think they would have brought in someone with substance when Phil hit the road. 5 Replies to this comment by kurtwilms 12 minutes ago We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the finance sector. You would think they would have brought in someone with substance when Phil hit the road. Reply to this comment by kevinrose 10 minutes ago
  • 25.
  • 26.
  • 27. Measure success Add multiple levels of nesting Reduce complexity of nesting Discourage top-posting Increase participation Improve quality of discussions Address scaling issues Make things feel simpler & improve interactions
  • 28. Credit: Flickr user xjrlokix One long year... ( I’m sorry )
  • 29. Then we got it right Well... sort of
  • 31. Set new goals (Idea is to avoid feature creep and gauge success) Make things feel simpler & improve interactions Improve performance Add most requested functionality
  • 32. Create some comps Somewhere to start discussion
  • 33. User test #1 Focus group novices and experts
  • 34. Ask for more feedback Really? Yes.
  • 35. Create refined comps In this case html/css/js comps
  • 36. Implement Work closely with the development team
  • 37. User test #2 Perform task analysis
  • 38. Things we didn’t do Set a public timeline Try to get it perfect Include everything people wanted
  • 39. Launch it! Start gathering feedback again...
  • 40. Summing up... Feedback, feedback, and more feedback Follow how people actually use your system Subtraction is iteration too Measurable goals are crucial Avoid concrete timelines and avoid bloat Leave time to iterate, in fact plan for it Credit: Flickr user ‘ucumari’
  • 41. Homework Stewart Brand - How Buildings Learn
  • 42. Thanks! Questions? Slides will be on Slideshare slideshare.net/dburka/slideshows